InspireME Friday: Don't Die With The Music Still Inside You

Good Morning Folks,

A couple of years ago, Adam Dachisapr, on a assignment for Lifehacker, put together, "Top 10 Highly-Desired Skills You Can Teach Yourself."

On countless occasions, you've likely said to yourself "I wish I knew how to do 
______."

Then, of course, life got in the way and you put it off until you could find the time.

Maybe you wanted to become fluent in a language, learn a new instrument, start performing your house repairs, or a master a myriad of other skills.

With the vast amount of knowledge online, you're now your only excuse.

==> 10 Diserable Skills You Can Teach Yourself Right Now BY ADAM DACHISAPR

10. Repair Just About Anything
Sure, you don't need to repair anything anymore. You can just pay someone else to
do it. But where's the ingenuity in that? Plus, who wants to waste a bunch of money
on simple tasks you can handle on your own?

If you've adopted the DIY spirit, learning to repair your own stuff is one of the
easiest and more rewarding skills you can acquire. It's especially fruitful because
as you learn new things, you can put them to use right away.

So how do you teach yourself?

We've outlined tons of repairs you can learn on your own to get you started, but if you're looking for something specific there is no shortage of how-to videos available on YouTube. There will be occasions when you do need to call a professional, as you're not going to be a master repairman (or woman) instantly, but do remember that there is an opportunity when things break: you can learn howto fix them.

9. Pick Up an Artistic Skill Like Illustration, Painting, or Photography
Although it often won't earn you the big bucks, artistic skills are highly desired because they provide you with the technical abilities required to create something beautiful. You're going to have to find your own inspiration and subject matter, but the skill you'll need is really just a matter of technical aptitude and practice.Picking up a book of anatomy and drawing different bones and muscles will teach you how to draw people.

Drawing grids over photographs can show you basic perspective. Obviously it isn't
as simple as that, but focusing on learning to draw one simple thing, like the petals
of a flower or the human hand, will help you learn how it works and get in a reasonable
amount of practice. When you're ready to move on from the basics and start illustrating
on your computer, check out our digital painting lessons. For those of you interested
in photography, we have lessons for you, too.

Whatever you're looking to learn, just set aside 15-30 minutes every day to practice
a very small part of that skill. It'll take awhile to teach yourself how to draw, paint, take better photos, make hamburger sculptures out of clay, or whatever it is you want to do, but breaking the daunting task into pieces and practicing each part slowly will do the trick. Plus, it's a really nice way to unwind at the end of the day.

8. Learn to Defend Yourself
Who likes getting their ass kicked? Probably a very small majority. If that's what you're into, it doesn't require much skill-just endurance. If you'd prefer to not end up hurt or injured as the result of an unexpected attack, perhaps it's time  to pick up some self-defense skills.

While you'll probably want to have a partner around to help you out-at least when you want to test your skill-we've outlined several self-defense moves that you can learn on your own. Although you will hopefully never need to actually employ the techniques you acquire, if you do you'll increase your chances of coming out of a fight unharmed. Plus, it's pretty cool to walk around with the confidence of being able to take on most anyone in a fight.

7. Improve Your Design Skills (or At Least Acquire a Sense of Style)
Design and style aren't an exact science, as tastes differ and change as time goes on, but there are a few principles you can pick up that'll make your work, home, or whatever needs an aesthetic boost looking better than average. If we're talking traditional design, you'll first want to learn the basics of type and layout.

These are skills you can employ in your everyday work to make it look a lot more attractive. This may seem like a nearly-useless skill, because spreadsheets aren't getting entered in any beauty contests, but when something looks good it can have a greater impact. That's always a plus in your work. If you want to take things a bit further, you can bump those skills up a notch and apply them to web site design in Photoshop. Your sense of style is even a useful thing when choosing a great wallpaper and creating a clean and organized desktop on your computer.

If your home is boring, just follow these guidelines for awesome interior design. You don't have to be a pro, but learning the basics of design can make your life a lot brighter.

6. Pick Up Just About Any Subject You Missed In College
Whether it's science, finance, math, humanities, law, or anything else, if there's a course you wish you took in college you're not out of luck-you can probably find it online. To help you out, we've rounded up every great source of online education so you can gain that knowledge you missed. What's great about learning online is that you can take it at your own pace and put in as much time as you can spare each day. You don't necessarily have to master a subject, either, but learn as much as you need or want to know. While you won't end up with a degree for your hard work, you will be a little bit smarter-and that's the most important part.

5. Build and Hack Electronic Hardware
We love technology, and we love it more when we can make it do pretty much whatever
we want. There is almost no end to what you can hack, but getting started does require
teaching yourself a few skills.Learning to build a computer is a good place to start.
Soldering is especially helpful, and understanding the basics of arduino can help you build some really neat stuff.

One of the best ways to get started is to pick a project and learn by doing.

4. Play a (New) Instrument
Whether you already know how to play an instrument and want to learn something new
or are musically inept, you'll find plenty of resources online to help you teach yourself to play just about anything. If guitar is your thing, you're in luck as you'd be hard-pressed to not find online lessons.

The Internet can also teach you piano, drums, and even orchestral instruments like the flute and violin. Just like with repair skills, you can find a lot of how-to videos on both YouTube.

In addition to the instrument, you're also going to want to learn a little music  theory.

3. Cook Like a Pro
With so many recipe sites and cooking skill how-to videos online, it's a surprise that everyone isn't a master chef at this point. There are so many simple things you can learn that can vastly improve your culinary skill set really quickly, many of which we've covered. We've written so much on the subject of learning to cook better that this little paragraph isn't enough to cover it all, but there are a few posts in particular that you'll want to read to get started.

First, these tips and tricks for budding foodies will make your learning process easier. Second, follow this station-by-station kitchen guide to stay organized and efficient when cooking. Finally, these must-know recipes will help you round out your arsenal of cooking knowledge. 

2. Become Fluent in a New Language
When we asked you which skills you really wanted to learn, language was at, or close to the top of many peoples' lists. Fortunately for you,this clever technique offers a way to all but master a new language in a short period of time by teaching yourself. You'll still have to work hard and put in the minutes every day, but you can come out speaking fluently in about half of a year. Pretty cool.

1. Make a Web Site, Create an App, or Just Learn to Code 
Learning to code is something most of us Lifehackers aspire to do at one point or another, as it's not only a great way to create cool apps and tools that we want to use but it's also an incredibly marketable skill when trying to get a job. To get you started, we've put together two helpful sets of lessons: the basics of programming and making a web site.

Both sets include further resources, but there are plenty of others that we've learned about or have cropped up since. For starters, commenter mistermocha suggests using the "learn ___ the hard way" series.

If you just fill in the blank with the language you want to learn and put that into a web search, you'll likely find what you're looking for. (You can also find most of the series here.) If you prefer more interactive lessons, you'll want to check out one of our favorites: Codecademy.

I learned by subscribing to online learning site Lynda.com (and through a few basic classes back in college), which is still excellent, but I'd probably have gone with Code Academy at this point since it's in the free category.

Regardless of how you decide to learn, programming skills are becoming more and  more useful as time goes on. Code is not as complicated as you think, so go get 
started!

As we head out for an awesome weekend with Fall in the air, know that the future is bright, and I promise you that I personally could not be more focused on helping each and every one of you achieve your greatest success. 

Thanks to Adam for sharing, and to you for listening.

Have a HAPPY, SAFE and HEALTHY Weekend.

Love Life and Light It UP!

Mitchell D. Weiner

Chief Happiness Officer  

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"Many people die with their music still in them. Why is this so?
Too often it is because they are always getting ready to live.
Before they know it, time runs out."  Oliver Wendell Holmes
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Shout-Out Wednesday: Rain, Sleet, Snow... Obama...

"Rain, sleet, snow, Obama, The UN, The Pope... Nothing stops the Midtown NYC FSO team from delivering for you."

Good morning Folks,

It gives me great pleasure to recognize these outstanding employees this morning:

Warren from the Madison Avenue offices of the world's leading audit and assurance, tax and consulting service firm.
"Warren has been assisting me since April on various Partner Records filing projects for an hour and a half a day Monday through Wednesday given my injury and medical restrictions. Due to access restrictions on partner files, Warren has assisted me with the following:

• Day to day filing in active files, Warren pulls the file from shelf and I file contents
• Filed July 1 internal admission files over 200
• Filed Strategy& and direct admission files over 150
• Rotating retired/withdrawn files from file room to filing cabinets FY2010 through FY2013
• Prepared for offsite storage retired/withdrawn files prior to FY2010
• Prepared for offsite storage boxes received from Records Management in Tampa
• Prepared and returned to Records Department prior offsite storage file boxes
• Assisted in pulling files from offsite boxes for review
• Assisted in refiling requested file 

Sean, Brandon, and Ray from the same Madison Avenue offices

"There was a meeting scheduled today in room 22304 at 1:15 pm with a variety of last minute changes. As other Office Services staff were on lunch or accommodating other pressing set-ups, Sean, Brandon, and Ray rose to the occasion in order to meet the client’s expectations. A set-up that normally would take a half-hour to complete was remarkably completed in ten minutes.

Additionally, the client was not advised about office policy concerning table cloths and outside catering. Sean, however, was able to offer a solution that pleased the client and accommodated her need. I must commend these individuals for a job well done!

Marina at a Brazilian Banking Institution 
"I have to take time and send amazing kudos to Marina. Although she is a new hire, she has been a tremendous help, doing a fantastic job, continue to impress our clients (and me), and her communication has been on point. Her English skills have improved in just a month of employment and I can say that I see a really bright future for her at FSO."

Alan, Office Services Team, AMLAW 200 firm

I just wanted to pass on that Alan in NYC office services went above and beyond to help out this morning! Due to the Presidential visit our FedEx package didn’t arrive on time for our closing this morning. Alan and the other members of the office services team left the building to meet FedEx in order to get our documents to the closing. Thank you all once again for your attention to detail and the great service you provide!"

Don, Mandisha, & Thomas, AMLAW 200 Firm
Andrea, Katie and I would like to thank the Office Services Team (Don, Mandi & Thomas) for a job well done this week preparing for the Process Gas Consumers Group (PGC) Meetings in Chicago next week. From printing name badges, making copies, stuffing marketing bags, packing assistance with large FedEx shipments, spiral binding, assembling brochures…and the list goes on…. We met our deadline and we cannot thank you all enough! We are happy to work with such a great team that goes above and beyond to get the job done!"

Whether a salesperson, an experience associate, a records manager, an informationalist, or messenger, what makes our folks so special is their ability to hink beyond their daily tasks and think like our clients. 

"What would the client want? What do they need? How could I be more proactive in their eyes? How could i really impress them?"

A true partner who never stops looking out for you, who takes that extra second to ask and then ACTS! 

Never lose the passion, the smile and what makes you special but put yourself in our clients shoes and get to know what they might be thinking! 

All of you are out in the field and have the power to make an incredible impact and a difference in the wealth and success of others.

I look forward to hearing stories from our clients as to how our team has made an impact showing leadership.

IT IS YOU that makes FSO who we are. Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

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"You become what you believe" –Oprah Winfrey

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Inspire ME Friday: Appreciate Me

“Stopping to appreciate our accomplishments, finding what we have learned through the experience and how we can apply those things moving forward helps us to think more critically, thoughtfully and strategically moving forward. It also helps to energize you to keep pushing forward and to realize the value we provide.”

Good Morning Folks,

How many days have we gone home wondering what we accomplished in the day because we moved so quickly from one thing to the next?

Stopping to appreciate our accomplishments, finding what we have learned through the experience and how we can apply those things moving forward helps us to think more critically, thoughtfully and strategically moving forward. It also helps to energize you to keep pushing forward and to realize the value we provide.

So, today I celebrate my accomplishments and how my past experiences both good and bad got me to this point. I have learned from my mistakes and treasure each day with a new appreciation!

What a great reminder for a Friday, when we typically start to fret about we didn't get done this week. Instead, I'm going to do the happy dance around all the breakthroughs my clients got and all the new things I learned! A MUCH better way to wrap up the week.

==> Start Celebrating Yourself Today by Jacky Carter-Community Manager - Professional Women at LinkedIn

We can spend so much time managing our careers, our money and our relationships that we don't always stop to recognize our successes. We're too busy moving on to the next meeting, project or item on our to-do list. Or we set the bar so high we won't hit it for a while, if at all.

So today, let's celebrate.

Let's forget about outcomes. It's not about whether you got the promotion, the salary bump you asked for or the new client. Right now, it's the fact that you asked, you researched, you presented.

For just a few seconds, focus less on what's important to your boss, your company and your colleagues and zero in on what was progress for you. 

Did you wake up early enough so that your morning wasn't rushed? Awesome. 

Did you bring your lunch this week and save the money to go toward a new car? Nice work. 

Did you rely less on your notes during a presentation? Way to go.

I bet, with a little practice, you'll even be able to find things to celebrate in less than ideal circumstances. 

Like Rebecca, who started a discussion in Connect: Professional Women's Network, noting that she was laid off after 20 years in marketing and wanted to reinvent herself. Nearly 2,000 people commented with tips and support for handling the transition. Being laid off is rough, but I'm celebrating Rebecca being vulnerable enough to ask for advice and all the who people responded with encouragement and job leads.

Now it's your turn. What can you celebrate right now?

Have a HAPPY, SAFE and HEALTHY Weekend.

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

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"Because one believes in oneself, one doesn't try to convince others. Because one is content with oneself, one doesn't need others' approval. Because one accepts oneself, the whole world accepts him or her" ~~Lao Tzu
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Shout-Out Wednesday: A Few Kind Words

"Pat is a true leader in every sense of the word leader. Pat has great relations with her clients, and is teaching, guiding and mentoring her team every day. She gives her team high praises for doing a great job and thanks them each and every day for the hard work that they do.  She is a true representation of FSO with the fire, skip, twinkle she has and so much more. Keep up the great work!"

Good Morning Folks,

Here a few of the words of praise coming across my desk this week from clients, in appreciation of the value our awesome employees are providing:

Orelbi at The World's Preeminent Newspaper For Which The Square Outside Our Offices Is Named

"I just wanted to send a quick note to say that Orelbi has been doing a great job as the mail guy for my department at the the paper. I had been working with James for quite a while and was sad to hear he was leaving. I was worried it would be a little rough during the transition period, but James took the time to really train Orelbi, and Orelbi picked everything up very quickly. It was a smooth transition and Orelbi is doing wonderful. He is nice, does his job well, and asks very good questions when necessary."

A Major Banking Institution Praises Our "Richie"

"We met with the team this morning, and I thanked them each for their participation in getting our daily run numbers to the magical “75”!!! I gave them each a certificate for free lunch in the café, and Richie I gave the $40.00 visa gift card that I typically give to the weekly winner. I also took the chance to stress how pleased I was that the numbers were achieved yesterday without a single customer complaint!!!! To me that is more important than the success of the 75 runs! The team seems very enthusiastic and I am confident that the success for this team will continue. I ask that your management team continue to foster this positive energy and growth. I am confident we can work any issue out to continue this success! Thank you David, Dean, and FSO team!!!"

Kudos to Our New Jersey Team of a Boston-Based AMLAW 200 Firm
"Didn’t get a chance sooner but last week your team worked with me to complete some filings (motions, certifications, etc.) and we all no how hectic and crazy this process can get.  Just wanted to give the team a big thanks from me for doing a great job!"

And to our "June" Working At The Same Site
"June has completed this project in an exemplary fashion. Thank you. Normally, it would take the group a lot longer to complete this task; however, with June’s assistance we are now able to efficiently move forward with the results of the project. Again, this is extremely helpful to all of the attorneys in our group. As always, thanks!"

To all of those applauded, CHEERS to you and THANK YOU for working tirelessly to deliver Service Extraordinaire with a smile. Keep up the great work!!

Have a great day and thanks for being a part of our amazing journey.

Mitchell D. Weiner

Chief Happiness Officer  

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"The most effective way to do it, is to do it." 
--Amelia Earhart

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Shout Out Wednesday: CHO Club— Bringing Out Our Best

"Thank you for CHO Club. It was an honor to be chosen, and the venue was awesome. So many people work for companies and don't have the privilege of being able to interact with the President and Founders let alone share a drink with them after work! THIS is what sets us aside from the competition! These events are great because it puts us in touch with one another. The personal aspect of FSO is alive and well in this company."

Good Morning Folks,

FSO loves nothing more than rewarding our hard-working and valued employees! That in mind, our 7th monthly CHO Club convened before the holiday break at The Liberty in New York City.

Today, I write to say, "THANK YOU for INSPIRING ME." CHO Club was perfect, exciting, and, most important, INSPIRING. I so enjoy when we have a casual time to chat, recognize your victories, listen to your ideas, wins, strategies, and hopes for personal accomplishments.

The CHO club is just another example of going above and beyond to say thanks to the wonderful people who serve our clients each and every day. These monthly recognition meetings provide the perfect platform to award, recognize, and incentivize our top performers.

The entire executive Leadership Team and I were excited for some time to get PERSONAL and share your FSO experiences so we can learn and continue to grow. As you can see, we had tons of fun....

There is still time to qualify for September's CHO Club. Among the prerequisites for being nominated are kudos from managers and our clients. Kudos like...

The Banking Vice President of Administrative Services and Facilities who wrote about our James & Shanika .....

"Just wanted to say that James has brought the energy level way up for the entire team! He has people working harder and faster than I have seen before. The new associate, Shanika, continues to do fast accurate work, which has been nothing less than AWESOME!!!!  I want to thank you for your continued help in trying to build a successful team. We seem to be making progress, and I appreciate all of the work you are personally doing to make this happen."

Or the Telecom executive who wrote to us about Pernissa & Leo at a major national account...

"I wanted to recognize the fantastic work that you and Pernissa provided during our distribution of the new phones. This is a very high profile implementation requiring meticulous and careful inspection and packaging, and your help allowed me to turn the shipments around in the same day. I realize that the help you provided is above and beyond your normal scope of work and I sincerely appreciate it!  I have been raving to everyone about how great you guys are. Thanks Again!"

Plus, these kudos directly from the account's president about Ray & Cleon's ability to deliver hospitality and execute a beautiful experience that surrounds it...

"A huge and personal thanks from me to all of you for the tireless effort that went into yesterday’s sessions. The fact that we pulled it off was nothing short of an advertising miracle made possible because of all of you and the hustle. We secured a cinema, visited the site (twice), ordered more audio and tech equipment (who knew what a confidence monitor was?) fed 300 people, and had great attendance. We created four great stories for four of our next generation clients,and we invited our people to learn and share in our work. We even had a fake fire crackling in the background for our fireside chats. I mean, C’mon. We hosted a dinner with an ever changing cast of characters. A huge thanks to Jen W in the final days for the epic effort yesterday and to Theonia for arranging that site visit on a minutes notice and getting us there last week. As always, you make our space look legitimate- thank you."

From a Healthcare client testifying to the benefit of having an informed concierge like our Miguel and his "do anything for the customer" attitude...

"Several weeks ago, I reserved a “hotel room” on the website Hotels.com.   I arrived at your place to find out that "Luxury on the Hudson” was in fact a sublet apartment that I had reserved and, in fact, had already been charged for…. And, in fact, had been double booked. I was completely screwed. No place to stay and nowhere to go. One of your AMAZING concierge or desk service personnel, Miguel, helped me for HOURS.  He went SO FAR above and beyond to help me get settled, find a room, get a cab… everything.  He was absolutely fantastic and although continued to do his ACTUAL job…. He went out of his way to help me. I hope he is recognized for his professionalism, his help and his overall work ethic. Miguel… thank you. You are the man."

And finally a tribute to Carolin working on site for us at the world's largest advertising and public relations headquarters....

"You should all give Carolin a big THANK YOU for stepping up today. It was a tough Monday, fielding difficult and last minutes requests from our parent company for two different meetings/reservations. Although Carolin had not been involved in any of the bookings she handled all requests with professionalism, courtesy and  a true desire to help! She is to be commended."

Folks like those welcomed into CHO Club and given a shout out here truly personify the FSO experience and pleasant demeanor that keep our client's office running like a well-oiled machine. These folks come to work each with a big  smile on their face ready to help anyone out.  

THANKS for all you do each and every single day.

To other companies reading this: Rewards are both earned and learned... so spread it on thick. Love on your workforce when they deserve it .... they will surely want to repeat the experience. As Richard Branson says: "If you take care of your employees, they will take care of your customers."

For employees, forging a fulfilling career is one of the most important — and often, most difficult —challenges in building a happy life. For employers, building a culture of happiness is key to cementing their brand’s success. When these interests converge, the result is a sense of belonging through shared values and an intangible, emotional belief that we are on a shared journey.

We look forward to giving YOU your own “Shout Out” coming soon to a Wednesday near you.

Have a GREAT day,

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

Learn more about what DIFFERENTIATES FSO here

Shout Out Wednesday: Amazing Stars That You Can Always Count On

"These gentlemen are truly an example of what team work is all about. I am extremely proud of them and our client is too."

Good Morning Folks.

Taking care of our clients and always doing more to assist is what hospitality is all about. 

Passion is a great gift, and we have a lot of gifted people. Their contagious enthusiasm and cheerful smiles engages senses, touches hearts and starts the day pleasantly for everyone they meet. Their sense of personal pride motivates managers and associates to act as if it's their name on the door. That's why we question everything. From comparing shipping prices to find better service at lower rates, or examining packaging so as to reduce costs and be kinder to the environment.

The ladies and gentlemen of FSO that I honor here today are truly an example of what team work is all about. I am extremely proud of each and every one of them, and our clients are too— they've even taken the time to commend them. Now hear from the customer's mouth kudos to....

Ervin- GroupM

"He embodies everything our company is about. Ervin goes above and beyond, to provide the best service possible to our client. All week has taken on more responsibilities that we have assigned him, but this has not stopped him coming up to us  asking what more he can do. This is just the type of person Ervin is. Ervin had just taken a seat at his desk, for the first time all day. An employee walked in asking about her lost ID, Ervin stood up with a big smile on his face and said, "let me show you where to go for that." He walked her all the way to our Facilities department, where he made sure she was helped by the staff there. Ervin could have told the employee to talk to Joe or I. He could have just explained where she needed to go, But that is not the type of person Ervin is. Ervin is the type of person, that when he comes back in from helping an employee who is  looking for a lost ID(not part of his job description), he is singing and dancing!"

Charlie, Darryl & Ray- GroupM

"We’ve been short a person this week, another called out and a third had today as a scheduled day off. We literally ran half staffed. But Charlie, Darryl and Ray didn’t let that affect them, they divided up the workload took only a half hour break and got the job done. I bought them lunch and told them to stop and eat…did they? No, they continued to get the work done and only when it was complete did they stop and take a break. These gentlemen are truly an example of what team work is all about. I am extremely proud of them and out client is too."

Cleon & Alex-PHD

“Just a note of praise for Cleon… Besides him always having a smile and a good morning for everyone, he works extremely hard and is willing to help with any project needed at any time. I just wanted you to know he is really magnificent and a wonderful asset.” Way to go Cleon!!"

"Alexa has done an excellent job in providing PHD Executives and other personnel’s within the company, with very timely and useful assistance concerning the procurement process of PHD. She is always quick to respond and very kind and friendly, making for both an informative, and enjoyable conversation. It is a pleasure to work with her, PHD is sure she will continue her exceptional services into the future."

Roger , Lisa & Robert - IMG (NY& Cleveland)
"Roger has really answered the leadership call. He is focused and proactive in assisting with the management of the IMG team. He has done such a great job communicating with the team and organizing out PTO schedule. Great job!"

"Lisa is the IMG Cleveland Informationalist who definitely ensures the team is abreast of the latest IMG company information. Lisa's years of reception experience are instrumental in the guidance she shares with her colleagues. She is truly a great member of the IMG team."

"Robert is the first one in the office and would be the last one to leave if it were allowed😊. Robert continuously takes great pride in his work and always had a bright shining face."

Daniel and Anthony - Sarah Lawrence College
"You are always willing to go above and beyond. The customer asked the team to participate in a short video to send to a student and the team made it happen! She was so glad that we participated in her odd request, that she sent us a Thank You email!!"






Donna – Fross Zelnick
"Donna has been with us for ONE WEEK, and has made an immediate impact since DAY ONE. End users are telling me that she has made a huge difference, I see the pride she takes in her work……….. the perfect example for her other teammates. So glad she’s on board."

Marcos and Lale -United Nations Book Shop

"Marcos has done a fantastic job dealing with the installation of the newly renovated book shop. The new client contact is very impressed with the way the shop operates. The team hit record numbers in sales over the past few months and are on target to exceed annual projections. SOOOOO appreciate the hard work, leadership and dedication shown by Marcos!!!!"

"Lale is always willing to go the extra mile to make sure that the customer is satisfied with the United Nations experience. She is very dependable and always willing to help."

Davidson, Edward, & Andre – Roberts & Holland
"Davidson, Eddie & Andre have provided steady, consistent and quality service to all the end users at R & H. The client absolutely loves them  and could not be happier with the team. This week they are in the process of moving Wills, etc…..from one bank vault to another – showing that FSO is and can be a true partner…….no matter what the task is."


Jannel & Inmaculada-VOYA
"We have had changes here where two people departed the company. Jannel has been working here for a while receiving plenty of training in Office services and at the reception desks. With the departure of Karina who assisted in Office services matters and as an Informationalist, Jannel has done a remarkable job in transitioning over and assuming both Office services duties and reception duties all while assisting in training our new Informationalist"

"I would like to also give a shout out Inmaculada . She has been great in providing coverage as an Informationalist and assisting us with our mailing and reprographics as well assisting me directly in binding materials for our clients."

As you can see from the client feedback, we are company on a mission to fulfill people's dreams. We also have strong client relationships with great potential to discover the art of the possible for mutual benefit.

Industry leading training, incentives, rewards, recognition and a TRUE career path sit at the heart of a successful company culture of hospitality and service that’s made the difference between a workplace people dread and one they brag about.

To employees: I  cannot think but how lucky we all are not just because we all have a job to provide for our families, but because we all have the opportunity to have fantastic careers here at FSO.

The fast-track we are on to growth and prosperity means promotional opportunities, an opportunity to earn more money to take care of your family and expand your knowledge and experience base.

I will work with you to ensure that PERSONAL, PASSIONATE, and PRODUCTIVE culture of FSO is not only maintained but enhanced.

Lets move mountains together so that we continue to be THE BEST ONSITE OUTSOURCING COMPANY IN THE WORLD!

Bottom line? We love what we do and know you will too.

Have a great day and thanks for being a part of our amazing journey.

Mitchell D. Weiner

Chief Happiness Officer  

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"It's not our core competency so it’s nice to have someone else who is managing it and knows how to hire and train in that type of role.”

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Shout-Out Wednesday: Shining The Spotlight on FSO's Brightest Stars

"It’s refreshing to see a young man with a strong work ethic and a great deal of maturity. Never late, always early, perfect attendance, great customer service and over exceeding service excellence." 

Good Morning Folks,

Following is client feedback about our team members who have been caught delivering the WOW!  They put their hearts and souls into putting their best foot forward every day to deliver a superior client experience that cannot be taken for granted. 

Here's why:

I cannot imagine working for a competitor. I cannot imagine talking about people solutions while working for a competitor. I cannot imagine trying to explain the de-motivated, unengaged staff if working at a competitor. I can’t imagine not getting the support from my management team if working at a competitor. I can't tell you how many people we've hired who worked for competitors just a short time ago and they will tell you they can’t imagine being there.

By contrast, as you see from the kudos below, we have a great company with a laser focus on people. We have great management in the field backed by superior reward and recognition programs. And we can boast what most of our competition's executives can't:  

That I literally get dozens of compliments like these below about our staff from clients each and every day.  And clients who switch to us from the competition tells us this too. One executive at a major law firm remarked, "They save time, money and effort. They are way different than our previous partner in the way Mitch runs a client-centric business and we are looking forward to getting back to that."

Matthew- Office Service NYC-HQ (on loan to jumpstart a major law firm opening in Boston)
"I wanted to take a moment to give some much deserved compliments to our own Matthew. I would like to nominate him for Spotlight Tuesday, Kudos, and a Nobel Prize for Hospitality (if such a thing exists). : ) He is FANTASTIC!!!! His willingness to assist is stellar and his help is very much appreciated. He does what needs to be done to accomplish work. He has a wonderful attitude. It’s refreshing to see a young man such as Matthew with a strong work ethic and a great deal of maturity. He is an indispensable asset to this company and will soar to great heights throughout his career. Thank you for everything you have done to assist here in Boston Matthew. Please don’t go back to New York!"   

Jamie- McCarter English  (Newark)

Hi Jamie, I just wanted tos ay thanks for you help troubleshooting. I thought about how waiting for a bar code change can be a pain.  The documents we use are pretty awkward to use to create the bar codes. We have a method built-in to receiver, frankly not quite as pretty but they function great and they’re easy to create. I am attaching the documentation on this feature in case you find it useful. You can even print out just the bar code for people (one or more) on the Zebra printer and stick them on a sheet of paper.  Thanks!

Miguel – McCarter & English (Hartford)

Miguel was working on a scan project that was not going very well.  Miguel set the settings on Job Build, the paper was very old and kept jamming in the copier. Once the copier jams you have to start over from page 1. Miguel took it upon himself to stay passed his scheduled work hours off the clock to complete the project for the client. The client was very thrilled that he did that.

Carlos & Occasion- Brookfield Vesey Street

"Just wanted to thank you and your team for the great service you have provided  in Leroys absence, especially Alfred."

Jay- Caplin & Drysdale
"Awesome work Jay!! That's the energy I'm talking about!! Nothing like taking the information from our huddles and applying them! True (re) imagination "

David- Burns & Levinson

"I’ve been working with David the past couple of days for a client who is using our MPR for most of the day. He has been extraordinary! He has asked questions, followed through and has taken the initiative to let me know what is going on throughout the day. Great job!"

Dominique- FSO Executive Assistant

"Hey Dominique! Thank you so much for not letting me switch my hotel last week. LOL!! It is such a nice hotel and I wouldn't walk a half mile in this heat for anything!! It is the worst heat I've ever felt so I would have had to take a taxi to the Fairfield anyway. You are the best!!"

Ray & Jessie- ASME
"Never late, always early, perfect attendance, great customer service and over exceeding service excellence.  Working together is their secret! They possess personality traits that can’t be taught.   For instance, the resolve challenges on their own! Plus, they’re both charming!!!"

Israel- Brother International (NJ)
"Israel has helped me on numerous occasions to create recruiting materials, delivering awesome quality for our brand on campus. He's always quick to respond when I ask for help, has a positive attitude, meets deadlines, and has good suggestions when I need input on the best way to create an item. He is a fantastic resource and they continue to look forward to working with him."

Adrieanne- PHD

 “Adrieanne Valentine is fabulous!  And definitely a keeper.  She really thinks about what she's doing and analyzes it and asks the right questions....love the attention to detail!” way to go Adrieanne!!

I wanted to take a moment to thank our clients for recognizing the great work our folks do. This is a great time to be at FSO. We have an amazing company and a powerful message to share how we are enabling our customers to (re) Imagine new possibilities and with our help, make them real.

To all of those applauded, CHEERS to you and THANK YOU for working tirelessly to deliver Service Extraordinaire with a smile. Keep up the great work!!

Have a great day and thanks for being a part of our amazing journey.

Mitchell D. Weiner

Chief Happiness Officer  

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“If you want happiness for an hour—take a nap. 
If you want happiness for a day—go fishing. 
If you want happiness for a month—get married. 
If you want happiness for a year—inherit a fortune. 
If you want happiness for a lifetime—help others.”

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