It is said, "The way your employees feel is the way your customers will feel. And if your employees don't feel valued, neither will...

 "Exceptional service is not found solely in the monumental—the oversized errands or the last-minute changes. It is achieved through...

"The power of FSO has ALWAYS been our people and your belief in my vision. FSO, as a company will never be a follower. Look how we c...

This “forgotten demographic” is not forgotten or overlooked by me. In fact, I was who they are.” Good Morning Folks, Since the ear...

" We have great stories in the February Newsletter featuring our account wins at Voya, Nixon Peabody (the 69th largest law firm in t...

" Being the Hospitality Manager allows me to get to use all three parts of the slogan on a daily basis. I get to be PERSONAL with bo...

Don Adams w/ Other FSO Champions " I will acknowledge the fact that I am an elite warrior who arrives at the cutting edge of bat...

" The thrill of creative effort gives a slightly different type of happiness. It is a feeling of action, rather than completion. P...

" With so much focus on what to say, it can be easy to forget that talking is only half of a conversation. The other half, of course...