Wednesday, August 21, 2013

The Love Fest: Happy Employees Make For Greater Productivity And Happier Customers

L to R: Matt Hoffman, Tom Pategas, Missy Adriazola, Peter Marcus,
Bari Klein, Christine Rainey, Stacey Mainiero, Jim Caton,
Denise Ngeow, Shawn Curwen, Russell Gambino, Ben Rydell, Mitch Weiner



.

"I woke up today with a new feeling.  The sun was creeping through my window this morning signifying another day but not just any day.  It marked the beginning for our future leaders. And as a future leader, I am honored and humbled to be chosen to be a part of this."




"Every morning I am eager to get to work, so that I can wow the client over & over again. I definitely have the "skip in my step, fire in my belly & twinkle in my eye", but being apart of Love Fest increased it! "


Good Morning Folks,

It's time for another SHOUT OUT Wednesday  Can you hear me? Can you hear me now? Well turn up the speakers because no matter how big or how small your "team," the ability to authentically communicate is the best way to create happy employees. Success comes from within and shows in everything we do.

As grateful as I am for the business that my team has built, I am grateful for their unwavering commitment to succeeding in a way that we all can be proud of.

Gratitude is a beautiful way to acknowledge those who make our lives happier and more meaningful.

That's why I am more than overwhelmed and touched by your kind emails and words and to realize the profound affect we have on each other following the Love Fest we held last week (aka. The All-Hands Meeting). We are truly a family and I am truly blessed to count each and everyone of you as my special and lifetime friends.

L to R: Amara Ambruso, Melissa Krisztal, Sherill Goldberg, Ricardo Wright, 
David Furst, Russell Gambino, Hope Ndoci,
 LaVerne Peterson, Dana Carambot
I wanted to share some of the feedback from our employees. I hope it inspires you as it did me.
"Despite not having been an employee for long, I have to tell you how amazed and impressed and *personally touched* I am by FSO, it's message, and the people in it.  I am so glad that I was asked to stay and help out with the event last night because hearing Mitch speak was a wonderful experience - one that only solidified my vision of what FSO was all about and made me event more excited to be here, and to be the best that I can be.   
It is amazing to think that when I came in to interview I was insistent it should be only a "stable, supplemental income" to my other job as a waitress. And yet barely a week after starting I have already left my other position and am excited and happy to grow with FSO!  (As Shalaine put it, I've drunk the Kool-Aid).  I have been so inspired and felt so at home in this company; I feel blessed that FSO should have found me.  What an amazing place!
Please take this email as me "raising my hand" and letting you know that I'd love to be involved in the Future Leadership Program. 
Additionally, I'm not sure if Informationalists qualify for Breakfast with the CHO.  If they do, I would love to take part!   ~~ Lauren AndrĂ©e 
I don't do this often, but I am very excited and inspired by our event and most importantly, Mitch Weiner's words. I woke up today with a new feeling.  The sun was creeping through my window this morning signifying another day but not just any day.  It marked the beginning for our future leaders. And as a future leader, I am honored and humbled to be chosen to be a part of this. I was also deeply touched by the commitment and drive to fulfill dreams.  That is something that in my years in the field, I have never experienced.  Finally, we know that my personal journey wasn't easy and I wouldn't have it any other way.  But today, I must say I genuinely feel the love from you guys and I know that it all has been worth it. 

I would like to end this email with this:  I am geared up and ready to go in the direction envisioned for me with the true belief that we are important to the success of our brand. I will take direction to progress, listen when the sound of criticism speaks, I will learn from those sounds and finally, I commit to my family that as long as I represent the brand, I am dedicated to going the limits and making moves towards the future.

With that said, we ARE F.S.O! :)  Have a blessed day everyone! ~~ Edwin Reyes, FSO Assistant Manager, BBDO
"I can not contain it any longer!!! I have to let you know: My excitement for FSO has not dwindled one bit from the moment I stepped in the office for my initial interview; it has in fact grown!! From my first encounter with Human Resources to the Experience Greatness event to the teamwork at my location: it's all exactly what this organization is about: being PERSONAL, PASSIONATE & PRODUCTIVE.

Let me just say, last night just added more fuel to my fire!!! Never have I been in a room for a corporate event and felt as much energy, passion & excitement as I did. This was the first large event at headquarters I've attended & what a great one to be apart of. Love Fest embodied everything the name says; I could literally feel the love in the room. Seeing Mitch there and engaging with everyone was one of the best moments of the night for me. I've heard how contagious his spirit is, but never got to actually experience that. How could you sit in the same room with him & see that smile and not get the urge to at least grin ear to ear?!? Hearing him talk about all the opportunities for advancement within the FSO family really put my mind at ease. I know that I'm on board with a company who cares about me reaching my highest potential and who will invest the time to train, guide and place mentors around me who will help me navigate to the next step in this journey. It was great to actually see participants of the "Future Leaders Program" who have since moved on to higher positions within the company; it made the possibility of advancement very real. 
Every employee should experience Love Fest at least once, if not more! It was a great way for us to hear what's going on behind the scenes within the company, such as FSO receiving it's biggest contract yet.

I shared in the welcoming of new FSO family members, congratulated those who were promoted & said farewell to those relocating to different offices across the States. I felt like the big door that usually separates CEOs and mid-high level management from hourly employees was opened & I felt welcomed and apart of that moment in time. I actually saw some people I worked with previously who have since joined the FSO family & they looked happier; now that's called LOVING what you do! 
Every morning I am eager to get to work, so that I can wow the client over & over again. I definitely have the "skip in my step, fire in my belly & twinkle in my eye", but being apart of Love Fest increased it! Whoever said, "It's never personal when it comes to business" must have never met an employee of FSO; it's ALWAYS personal!!! Thank you for letting me share in this event & I look forward to many more events such as this." ~~Asia S. Coleman
Gratitude, love and respect should lead the world. Saying "Thank You" and sharing genuine appreciation with another person (even through a smile) is profound and an important aspect of leadership." 

Remember, if in doubt, say thanks. About accepting thanks: "It was my pleasure" is always an appropriate response.

Have a GREAT day, be happy, see you around the bend my friends and…
Love Life!


Mitchell D. Weiner
Chief Happiness Officer  


1 comment:

  1. I am honored and proud to be a part of the family!! This is great!

    ReplyDelete

About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

Contact Mitch: Twitter | Facebook | LinkedIn | Email