Showing posts with label human resources. Show all posts
Showing posts with label human resources. Show all posts

Monday, August 19, 2013

Ted Tuesday: How You Can Discover Untapped Talent Through Open Dialogue



Good Morning Folks,

Not only did we get such a great response for sharing last week's Ted talk about happiness, it was an eye-opener to realize that so many of our people are, on their own time, investing in themselves and their future by taking advantage of online tools like Ted to build a better life and prepare for career advancement.

And greater tools are coming online every day. Now, more that at any time in the history of business, an individual has all the tools they need to become all they can be.

Fox Business has teamed up with LinkedIn to produce a series of self-improvement and skill development videos. Although not technically a Ted Talk, this video showcasing how LinkedIn's culture of open networking is helping job seeker could be beneficial to all.

I'd like to hear from you. If you have a favorite Ted Talk or find some other content worthy of being shared, let me know and we'll feature it right here with a shout out of gratitude to you. 

Watch the video HERE
 
Have a GREAT day, be happy and…


Love Life!


Mitchell D. Weiner
Chief Happiness Officer  

If It Costs Up To 5x A Person’s Salary To Replace Them, Are You Doing All You Can To Retain Talent?



"Companies and management need to get back to some proactive, progressive, solution based-value added thinking that is truly focused on long term and ongoing training and development of their talent. You'll never find and or maintain true jewels or even diamonds in the rough, when you treat your talent like 
"A Dime A Dozen!"
~~Chas L. Perry II 


Good Morning Friends,

The Bizcouch is where thought leaders put their feet up and share their challenges in pursuit of profitable progress and growth. Now Bizcouch has have prepared an insightful video about the cost of talent.

If it costs up to 5x a person’s salary to replace them, are we doing all we can to retain talent?

According to one of my LinkedIn influencers, Josh Bersin, Principal and Founder, Bersin by Deloitte, "I can tell the economy is recovering: we're suddenly seeing companies tell us that "employee retention" has become a critical issue. Let me give you some research-based perspectives on this critically important topic."

Many studies show that the total cost of losing an employee can range from tens of thousands of dollars to 1.5-5X annual salary.

Consider the real "total cost" of losing an employee:
  • Cost of hiring a new person (advertising, interviewing, screening, hiring)
  • Cost of onboarding a new person (training, management time)
  • Lost productivity (a new person may take 1-2 years to reach the productivity of an existing person)
  • Lost engagement (other employees who see high turnover disengage and lose productivity)
  • Customer service and errors (new employees take longer and are often less adept at solving problems). In healthcare this may result in much higher error rates, illness, and other very expensive costs (which are not seen by HR)
  • Training cost (over 2-3 years you likely invest 10-20% of an employee's salary or more in training, that is gone)
  • Cultural impact (whenever someone leaves others take time to ask "why?").

And most importantly of all, we have to remember that people are what we call an "appreciating asset." The longer we stay with an organization the more productive we get - we learn the systems, we learn the products, and we learn how to work together.

That's why we are so meticulous about who we even consider for employment here at FSO.

If there's one thing that FSO lives and breathes everyday – it's the employee experience. We focus on motivating and driving the hourly employee to deliver great service with a skip to their step, twinkle in the eye and fire in the belly. We do this in so many different ways:
  • Providing an unlimited career path not just a "job"
  • Inspire Greatness coaching sessions
  • Employee Experience Luncheons to show our appreciation for their hard work and efforts
  • Regular Off-site parties to celebrate their great achievements
  • Wall of greatness dedicated to onsite staff at each location (photos, certifications, awards etc.)
  • Unlimited opportunities for on the spot recognition
  • Monthly rewards, incentives and recognition
  • Constant communications and motivating messaging from Mitchell Weiner
  • Clear succession planning
  • The most comprehensive training, awards and recognition programs in the industry, keep our staff happy and WANTING to come to work on a daily basis; resulting in exceptional service delivery to the customer.
We believe people make or break the success of an organization. FSO hires for character, desire and attitude and then takes better care of that individual than one could ever imagine. We take care of our people and in turn, they take care of you.

If you think you have what it takes to be part of the hardest working, fastest growing and more abundant with opportunity outsourcing provider on the planet, JOIN US!

Now get out the popcorn and enjoy this brief but informative film. Then head over to Bizcouch on Facebook and join the conversation.
 

Have a GREAT day as I look forward to seeing all of you soon.








Mitchell D. Weiner
Chief Happiness Officer

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"There are no traffic jams along the extra mile"

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Wednesday, August 7, 2013

A Heartfelt Wednesday Shout Out To Karolina Golebiewski and TED



It’s the lens through which your brain views the world that shapes your reality. And if we can change the lens, not only can we change your happiness, we can change every single educational and business outcome at the same time.”
~~ Shawn Achor






Good Morning Folks,

Kudos and shout out to blog fan and FSO Business Analyst, Karolina Golebiewski, who suggested that my sharing this TED presentation that awed her with all of you…. would mesh beautifully with what we are trying to achieve here on MitchWeiner.com

 FSO Business Analyst,
Karolina Golebiewski
Karolina writes, “I discovered this video (4,671,542 Views to date) about the secrets of happiness work in a professional, yet comedic way from a leading psychologist who studies happiness at work, Shawn Achor. It’s part of the TED series, a knowledge platform that hosts some of the most inspiring speakers across different industries and disciplines.”

TED is one of the web’s greatest success stories, not in the monetary sense because it’s a non-profit and that’s part of what makes it so special. Its success is specifically with regard to how technology can make possible what was not possible before and broaden anyone’s reach to touch another life..

TED believes passionately in the power of ideas to change attitudes, lives and ultimately, the world. They're building here a clearinghouse that offers free knowledge and inspiration from the world's most inspired thinkers, and also a community of curious souls to engage with ideas and each other. 

Shawn Achor is the winner of over a dozen distinguished teaching awards at Harvard University, where he delivered lectures on positive psychology in the most popular class at Harvard.

At the heart of this talk is more heart. I am so honored to follow Karolina’s lead and be able to watch Shawn's amazingly significant talk about us being better right now. Being extraordinarily aware is beauty. His beauty is truth. 

Unlocking creativity, inspiration, innovation, passion and all the things companies need more of may really start with creating happiness. Employee happiness and corporate profit are not enemies.

What follows was one of the funniest, but yet most insightful TED talks I've seen in a long time. I'm happier just listening to this great speaker... Laughing out loud to myself. I think you’re going to get a lot from it too.

We believe that we should work to be happy, but could that be backwards? 
In this fast-moving and entertaining talk, psychologist 
Shawn Achor argues that actually happiness inspires productivity

Thank you so very much Shawn for sharing your wonderment and awe.

Indeed reversing the success formula is the key: happiness before success, and not the other way around.

Have a GREAT day, be happy and…


Love Life!


Mitchell D. Weiner
Chief Happiness Officer  


*TED is a nonprofit devoted to Ideas Worth Spreading. It started out (in 1984) as a conference bringing together people from three worlds: Technology, Entertainment, Design. Since then its scope has become ever broader. Along with two annual conferences -- the TED Conference on the West Coast each spring, and the TEDGlobal conference in Edinburgh UK each summer -- TED includes the award-winning TED Talks video site, the Open Translation Project and TED Conversations, the inspiring TED Fellows and TEDx programs, and the annual TED Prize.  More at Ted.com 

Wednesday, July 31, 2013

Shout Out Wednesday From the Desk of The Chief Chaos Officer



“They truly went above and beyond their job duties and I’m just blown away…I can’t stress how much I appreciated their help.”





Good Morning Folks, 

We are on a roll! The success we’ve seen is truly amazing, and our ability to attract, train, develop and retain great talent and leadership has never been stronger.

While many companies are struggling to retain and find great talent, all while facing the difficulty of managing a four-generational workforce under one roof (Xs, Ys, Boomers, and Millennials), we excel at attracting and retaining inspired and passionate people with performance-based rewards and opportunities for advancement.

That in mind, welcome to Shout Out Wednesdays today straight from the desk of your Chief Chaos Officer, Jim Caton.

Here are some of things our clients are saying about our motivated, team oriented, passionate people!

==> Alexis Washington – Ogletree
'
“During the past few crazy months, she {Alexis} has really shown her professional growth within the operation here at Ogletree. She has went above and beyond her role as Informationalist by helping whenever and wherever needed. She is taking on more responsibilities and has excelled in the copy room. I've seen her problem solving skills mature as her calmness during attorney and staff crisis allows them to be reassured that "FSO will get it done." Not to mention, she is always reliable and supportive to me which is much appreciated! Thanks Alexis for all your hard work!”

==> Eric Singletary & Althea Glanville – Caplin & Drysdale

“They truly went above and beyond their job duties and I’m just blown away…I can’t stress how much I appreciated their help.”

More about what our clients our saying about our people:

==> Averi Smith – Clyde & Co: “Forward thinking”

==> Antonio Torres – OMD: “A welcomed breath of fresh air”

==> Melissa Krisztal & Sherill Goldberg – FSO: “An amazing staff…so glad they’re here.”

Finally, CONGRATS to Experience Manager Hector Cintron & his team – Frank, Rich and Don - at Samsung who continue to do a great job and were recognized for “going out of their way to help and support other team members”.

For employees, forging a fulfilling career is one of the most important — and often, most difficult —challenges in building a happy life. For employers, building a culture of happiness is key to cementing their brand’s success. When these interests converge, the result is a sense of belonging through shared values and an intangible, emotional belief that we are on a shared journey.

Again, thank for all that you do! The next time you see any of the folks above, please give them a “Shout Out” – for job well done.

We look forward to give YOU your own “Shout Out” coming soon to a Wednesday near you.

Have a GREAT day,

Love Life!


Mitchell D. Weiner
Chief Happiness Officer  

Friday, July 26, 2013

Inspire ME Friday: Be A Rock Star


 “Every employer is out to find the 'achiever' - 'the one who can get the job done', 'the superstar who can make a difference'.



Good Morning Folks,

Hiring people and evaluating talent is one my most challenging responsibilities as a leader. Finding rock stars among them is even trickier.

People always present their best selves in an interview and resume. Often times, I've found someone may look great on paper but if they lack the intangibles, they will be doomed for failure. I like people who can communicate, can verbalize or put to paper their thoughts, and see things from the customer's perspective.

That in mind, to inspire you this Friday and to usher in the weekend on a high note, I am sharing Lou Adler’s excellent performance / leadership article “12 Ways to Spot a High Achiever” that should be a litmus test for "employees you should keep".

Every employer is out to find the 'achiever' - 'the one who can get the job done', 'the superstar who can make a difference'. 

Rock stars in their discipline will float to the top and create their own opportunities by their capacities and their drive. Amazing people like rock stars always look to improve, streamline and make things better and more efficient. That's what gives organizations efficient, building competitive advantage and market share.

But, you can be a high achiever until the cows come home. However, if you work for a company that doesn't recognize high achievement and is unable/unwilling to allow a high achiever to progress and move up, it doesn't matter. At that point, the high achiever moves on.  

And that’s exactly how FSO is finding rock stars and building teams that will forever shine above the rest. Because here we DO care about the training and motivation that’s required to offer an employee a sustainable, fulfilling career. Where going to work is fun whereas previously employed by our competitors, it has been the other way around.

Now over to Lou:

As part of my day job, I run a company that trains recruiters and hiring managers on how to attract, assess and hire top performers using Performance-based Hiring. 

Being pretty cynical and somewhat analytical, the following is how I go about spotting a high achiever. (Note: job-seekers can use this information to make sure the Achiever Pattern is easy to spot on both your resume and LinkedIn profile if you have it. If you’re not quite there yet, use these tips to find a job that offers you the chance to get into this elite 25%. See point 6 below for the importance of this.)

==>They've been assigned difficult challenges ahead of their peers. 
The best people, including engineers, accountants, and sales reps, plus everyone else, are typically assigned tasks, clients and projects that are normally given to more senior people. If it happens regularly, especially during the first year of each new job, you’ve found tangible evidence of the Achiever Pattern.

==>They volunteer or ask to be assigned to projects over their heads. 
A person needs a lot of confidence to take on a task where they have little or no experience. If they’re successful at it multiple times, the person deserves double bonus points.

==>They’re put on important multifunctional teams. 
Managers assign their strongest staff members to critical team projects. Look for a consistent pattern, including teams growing in size, importance and impact over time. This is great evidence of strong team skills, as well as the Achiever Pattern.

==>They get a chance to demonstrate their abilities to more senior executives. 
Managers put their subordinates in front of a company exec to both demonstrate the manager’s good judgment, and to help the subordinate get more exposure.

==>They get promoted more rapidly. 
Look for promotions due to exceptional performance. More proof: a consistent track record of increasing responsibility at different companies.

==>The reason they change jobs is long-term career focused. 
For each job change, ask the person how they got their new job, why they changed jobs, and if these objectives were met. Changing and accepting jobs is one of the most important decisions a person can make. Make sure you hire people who have made them wisely.

==>They’ve established and achieved major goals. 
Rather than asking about a person's goals, ask first about the biggest goal they’ve already achieved. Then ask how they’re going about achieving their next one.

==>They’ve been rehired by a former manager. 
Top managers tend to rehire their best subordinates from previous companies.

==>They rehire their former subordinates. 
Ask more seasoned managers if they’ve ever hired someone they’ve worked with in the past. Top people follow other top people.

==>They’re the “go to” person inside their department. 
Find out where the person has been recognized for outstanding work and where they’ve coached others. Map this to what you need done.

==>They’ve received formal recognition outside of their department. 
The best people have reputations beyond their department and function. It could be a company award, a white paper, a fellowship, speaking at a conference, or assigned for special training.

==>They were mentored and /or mentored others. 
Just ask, and look for a continuous pattern. Then find out why, and the results.

Many times candidates overlook these important factors, so it’s up to the interviewer to seek them out. Once you hire a few top people this way, you’ll realize it’s worth the extra effort.

Love Life!

Have a Happy, Healthy and COOLER Weekend,





Mitchell D. Weiner
Chief Happiness Officer
  



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"Success is getting what you want. Happiness is wanting what you get."
-- Dale Carnegie
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Lou Adler (@LouA) is the creator of Performance-based Hiring and the author of the Amazon Top 10 business best-seller, Hire With Your Head (Wiley, 2007). His new book, The Essential Guide for Hiring & Getting Hired, (Workbench, 2013) has just been published.

Monday, July 8, 2013

(re)IMAGINE & Reboot Your Career: Putting People Back To Work


"When You Don't Ask, 
The Answer Is Always No" 








Good Morning Folks,

As we go back to work after a long holiday, and with our Onsite Insights giving you plenty to read (catch it here if you missed it in your mailbox), let us not forget those who are left behind: the unemployed, recent graduates just entering the workplace, or mature workers trying to reboot their careers.

So today our special about job search LinkUP will be dedicated to them -- offering career guidance, peer support, and inspiration to help change or (re)IMAGINE your career. All guaranteed to bring happiness, smiles and "can do" spirit to brighten their outlook this Monday.

Job-hunting is a selling process, and you need to use the right selling process the right way, whether you’re looking for another job or want to make a career move. As the expression goes "when you don't ask, the answer is alway's no."  These articles will help you learn how:

Class of 2013: Try the Unexpected
Class of 2013, you’re heading out into the world, and as with any new journey, it can be scary. I know some of you are worried about graduating into a tough economy. Some of you are...

High-Tech Jobs That Do Not Require a College Degree
When people think of high-tech jobs, they typically think of Silicon Valley entrepreneurs and Ivy League Ph.D.s. But according to a new definition of STEM jobs — those requiring skills in science, technology, engineering or math...

How to Answer ‘Why Do You Want This Job?’ in an Interview
So how do you give them that compelling reason? By treating this question as an opportunity for your sales pitch.

11 Reasons Graduates Lose Out on Jobs
With over 20 years of experience, Mark O'toole has outlined 11 reasons why graduates will lose out on jobs in this set of slides. Takeaways: Don't make...

Are You A Job Hopper? 3 Reasons Why You Can’t Stick It Out
If you’re a serial job hopper, don’t worry: I’m not here to pick on you. This article isn’t about placing blame; it’s about exploring motivation.

The Interview Question That Stumped Me
I've had many interviews over the course of my career, but one is particularly memorable because of the interview question that completely

How to Get a Job Past the Age of 50 

How to be an 'A' job candidate

Is It My Resume Or My Age?

Interviews: Learn to Bite Your Tongue!

How To Find A Job With A Criminal Record

Why Are So Many College Graduates Driving Taxis

Cultural Fit in An Interview May Matter More than Qualifications or Skills

Number Of Older Workers (55 And Over) Rises To New Record High



Good luck in your search and have a GREAT day,









Mitchell D. Weiner
Chief Happiness Officer



Thursday, June 27, 2013

LinkUP Thursday: Are You A Manager Or A Leader?

"Managers are people who do things right; Leaders are the people who do the right things." 







Good Morning Folks,

I heard a story that I’d like to share with you:

There is a group of people lost in rain forest. They are cutting the path through brushwood. There is a man shouting: "cut faster, cut wider, cut ...". Obviously a manager.

But where is a leader?

High atop the tree shouting down: "We are heading the wrong direction!"

The prototypical leader of the future will shift from the steely-eyed command-and-control type to one who is more open to feedback….one who specializes in communication, collaboration and coordination.

Thus, the most successful CEOs of their future will view customers not in a paternalistic way (at best) or as sales targets, but instead as partners… whose buy-in to a course of action will be the key component of their success.

Akin to this theory, researchers are actively examining the impact of the construct Psychological Capital (PsyCap) in the workplace. PsyCap is comprised of a number of key "state like" psychological resources. (The "HERO" resources; Hope, Efficacy, Resilience and Optimism). The HERO resources:
Hope. 
A belief in the ability to persevere toward goals and find paths to reach them.

==> Efficacy. 
The confidence that one can put forth the effort to affect outcomes.

==> Resilience. 
The ability to bounce back in the face of adversity or failure.

==> Optimism. 
A generally positive view of work and the potential of success.

Leadership involves and requires that a leader uses all possible and available resources people, equipment, and information in a way that seeks out the solutions, resolutions or the just the advantage and does it in the most efficient, or effective way.

A lot of people have the skills and knowledge to become managers but not all can be leaders. It takes special attributes, skills and knowledge and more importantly they are community builders, serve as role models, liberate and enable people, opportunists, facilitators who have a clear vision and steer the ship to it's destination.

A Manager can step up to be a Leader in four simple ways;

a) Start looking at the strengths of his or her coworkers and begin giving positive strokes to each one of them.

b) Start listening to your coworkers and their ideas

c) Start by seeing the "Big Hairy Audacious Goals" of the organization (the Big picture).

d) Start focusing on what is 'Right ' and what is the 'Right' thing to do rather than focusing on 'Fixing' mistakes or defects.

Leaders must have the "power support" to lead.  Their leadership status cannot be questioned. 

Managers must be able to develop clear-cut objectives, plan, organize, manage and control. 

In an ideal situation managers may also be good leaders and leaders be good managers.

A leader must also have the following competencies: network, interpersonal relationship and drive, in order to make it happen.

And now here’s today’s personally selected, hand-curated articles on leadership for you to change or reboot your career.  And your life.

Barry Moltz: 10 Simple Ways To Motivate Your Best People

How to Create a Winning Team

Hiring Managers: Don’t Try to Find the Perfect Employee!

5 Leadership Lessons An MBA Can’t Provide 

Note to Managers: Positivity Matters

5 Reasons Why Optimists Make Better Leader

Bill Marriott: The Four Most Important Words Employees Need To Hear From Their Boss


Have A GREAT Day!




Mitchell D. Weiner
Chief Happiness Officer

LinkUP With ME!
I am now microblogging in between posts here so be sure to connect with me on LinkedIn and Twitter for up-to-the-minute news, information and career opportunities. (BTW, these are NEW accounts so if you have already subscribed on other pages the company has published, you'll need to reapply for my "personal" VIP list.)



About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

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