LinkUp Wednesday: By For And About Law Firms

"Obviously, improved profitability also will make a firm more competitive in tomorrow's search for new clients and new matters from current clients." Outsourcing is key and we can help"

Good Morning Folks,

The heartbeat of every organization is the mail center. FSO's founders launched a mailroom revolution over 30 years ago. We've been innovating mail service operations ever since.

Hundreds of AMLAW firms now with FSO were once some else's account. Their vendors failure  to deliver what they needed, to reduce costs and to improve productivity have made FSO the fastest growing on-site outsourcing company in the space.

The legal profession, always slow to adapt to change, finds itself in a new environment of increased competition, client-initiated pressure on expenses, rapid migration from paper to digital records and the relocation of back-office tasks out of city centers where space and labor savings go direct to the bottom line.

As Vincent Bell writes in the National Law Journal, "Law firms have learned that they must adapt to a new set of market rules to ensure that they will continue to grow. What most law firms have not done, but need to do, is systematically analyze their own internal financial procedures and workflows to identify changes that will improve the quality of their legal product and, at the same time, reduce their internal production costs. The changes can be difficult to execute but willgive firms an ongoing competitive advantage. Obviously, improved profitability also will make a firm more competitive in tomorrow's search for new clients and new matters from current clients." Outsourcing is key and we can help

Today, with a the general decline in paper-based communications, the focus on mail & print services is increasingly about leveraging the latest technology and multi-tasking to ensure maximum cost / value to reflect the rapidly changing communication strategy.

Enter FSO, whose owners have been leading support for the legal community for over 30 years. FSO offers a systematic and comprehensive approach to (re)IMAGINING all of a law firm’s operations to minimize costs, increase flexibility and expand in-house capabilities — while reducing risk and increasing compliance.

Following my signature below are links to a few articles that I've discovered that you can test your operation against to ensure your current vendor is doing everything possible to deliver the efficient support you need to grow vigorously into 21st Century 's Digital Practice of Law, and beyond.

If not, give us a look see. Today, FSO's subject matter experts and onsite staff provide support in many different areas of law firm and corporate legal department operations. The result is hundreds of the Top AMLAW firms have switched to FSO. We are a true administrative partner who is reshaping how business gets done.

Our mission in delivering our solutions is to always wow the end users, take care of the people, and put money back into the firm.  We guarantee it in every contract and we deliver on it.

Currently in a contract with your provider? Don't worry - we hear it all the time.

Let's start with a conversation.

Call me directly at 212.204.1193 and I will be glad to speak with you personally.

Have a GREAT day as I look forward to seeing all of you soon.

Love Life!

Mitchell D. Weiner
Chief Happiness Officer

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LearnMore About FSO Legal Services Solutions HERE 


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"Everything takes longer than you expect. Everything costs more than you originally plan. Whatever can go wrong, will go wrong. Of all the things that can go wrong, the worst possible thing will go wrong at the worst possible time and cost far more than you ever expected." Murphy's Law
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This is MAJOR: Promotions, Appointments and New Staff Restructure to Support Stunning and Rapid Expansion

"The talent within our organization is awesome, but what makes FSO so unique is the passion and love that we possess. We are proud to share that warmth and level of care with our clients, our employees, and of course amongst ourselves."

Good Morning Folks, 

During our planning phase in 2010, my vision was to bring FSO to a national organization by 2015 – building regions and solidifying deals that are national in all verticals, especially in the legal marketplace. 

No business can sustain growth without investments in its infrastructure, people, systems, and training. This, coupled with remaining close to my staff and clients, has always been my benchmark for success. With that said, I’m very pleased to announce a major restructure that includes promotions, appointments and the addition of new staff. 

Joining our family as Vice-President, General Manager is Richard Boland. In this highly important role for FSO, Rich is poised to have an immediate impact on our staff, clients and results as they relate to profits and revenue stream. He will cover the entire Mid-Atlantic region and select accounts in NYC. Reporting in to him will be Dave Christian (Mid-Atlantic Regional Director), Angel Negron (Experience Director), and Neal Michael (Experience Director). Additionally, Rich will immediately take charge of the NY sales team, and hold responsibility for database and document management. As well, effective immediately, Rich will be a member of our Executive Leadership Team.

Prior to joining the FSO family, Rich held full P&L responsibility for Iron Mountain’s southern United States area, which included 13 states and 2,000 employees. Rich grew total revenues, increased profit contribution from the region, and closed more than 10 strategic acquisitions in new and existing markets. Before joining Iron Mountain, Rich led the Southeast Region of Pitney Bowes Management Services. Rich joined Pitney Bowes through the acquisition of Ameriscribe Management Services. At Ameriscribe, Rich served as Vice President of the Central Region and Canada.  He was also a member of the senior management transition team that created and integrated the new organization following the acquisition by Pitney Bowes.

To say that Rich is excited to join FSO is an understatement. In a recent exchange, Rich said something that I have not forgotten – great businesses are defined by great people, and the experience we’ve shown him thus far reinforces his confidence that there is a fantastic future on the horizon for all of us. I could not agree more! Rich, we are very excited to have you with us.

Also joining our family is John DeSena as Vice President & General Manager, North America. A true industry leader, John brings to FSO an intimate knowledge of our business. Dating back 25 years, John worked for me in building and growing the outsourcing business at Archer. Today, like so many others, John has “come home” to be a part of an organization where the emphasis is on the people. Something so many of our competitors have forgotten.

A seasoned general management executive, John most recently served as Vice President of Operations at Canon where he managed over 1,000 employees in five regions across the country. Notably, he achieved over 120 million in revenue across multiple services while remaining focused on delivering client solutions and satisfaction. Additionally, over his illustrious career, John has: led large customer implementations across multiple regions and service offerings; created operations infrastructure to support and exceed client expectations on a national level, while providing support to thousands of field employees; provided the oversight of digital document conversion; and been instrumental in integrating people, process, and technology for multiple top Fortune 50 companies. 

Headquartered in Los Angeles, John’s sole role for FSO will be to build us a national organization for operations, sales and people solutions while driving strategic and financial results. This will include, but not be limited to, hiring, training and managing teams throughout the United States. Effective immediately, John will also take a seat on our Executive Leadership Team.

Reporting in to John is Christine Rainey. Before I can say any more though, I’m thrilled to announce the promotion of Christine Rainey to Regional Director of the North East. When it comes to attention to detail and building robust teams that deliver Service Extraordinaire, there is no one more dedicated than Christine. She has taken a portfolio of business and sites in our New Jersey market and doubled it in just over a year. This type of success comes from Christine’s ability to maintain 100% client retention and amazing references from every client. With this type of success, it should come as no surprise that it is time to take Christine’s talent to greater heights. 

Also reporting in to John is Missy Adriazola (National Director of Hospitality and Training). In her expanded role, Missy will be supporting John to build our national structure for front of house and hospitality.

Another report in to John is a familiar name for many of you. With nine years of experience working in our company, I’m thrilled to announce that Lori Dacchille, who recently relocated to California, will be supporting John to build a robust People Solutions organization for us on the West Coast. Welcome back Lori! 

With all of that said, please join me in welcoming Rich; welcoming home John and Lori; and congratulating Christine! The talent within our organization is awesome, but what makes FSO so unique is the passion and love that we possess. We are proud to share that warmth and level of care with our clients, our employees, and of course amongst ourselves. 

Our future is bright and I am focused on helping each and every one of you achieve your greatest success and fulfill your dreams.  

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

Learn more about what DIFFERENTIATES FSO here

Who’s Managing Your Security Solutions?

"FSO Brings Safety, Accountability And Security To Occupants And Tenants"

Sleep Easy Folks, 

We’re on it! 

FSO transforms the first of point of entry experience from "security" to a more welcoming experience with highly efficient security processing based on customer service. 

Our security staff works with building owners and companies to reach the goal of accountability for the safety and security of all office tenants and building occupants.

Call me directly for more information at 212.204.1193, or visit our website.

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer