Inspire ME Friday: Where Are You Running To?

"There’s a wonderful Future Leaders Program on this course that I’ve had to pleasure to be a part of. In just my first 8 months here I was given many challenges and ultimately awarded my first promotion."

Good Morning Folks, 

Before I reveal my pick from this week's inspiring, internal communiques, I wanted to share some thoughts.

As you know, FSO’s Future Leaders (FLP) are among our greatest assets. The primary intention of our FLP is to know who our top performing employees are so that we can cultivate a deep bench of great talent to keep pace with our galactic growth. 

Nothing is more important than having great people who care about the service and experiences they provide to our customers. Our Future Leaders have the desire to grow and be a part of something amazing, something BIGGER. We have 260 employees in the FLP and I expect see at least 45 more promotions before the end of the year.

All of which leads me to my pick for today's inspiring share from our internal employee communications this week. It's authored by Peter, an Experience Associate Director based out of one of FSO's Boston client sites. Peter is a shining example of the success of our Future Leaders Program. Here's Peter:

"I joined FSO 11 months ago as an Experience Manager after working for our client directly for 8 years. I am truly honored to deliver this message, my first, to you today.

One thing that I enjoy very much is getting up each morning before the sun comes out and hitting the streets for a morning run. I use that time to organize my thoughts and compile the tasks that I’d like to complete over the course of the day. I decide how I’m going to use the next 24 hours to grow personally and professionally and then feed off of that energy to get out there and make every minute count.

I think of my career at FSO as the ultimate marathon. The start gun went off nearly 4 years ago with a small group of elite runners. Along the course hundreds of other hard working colleagues recruited by our amazing People Solutions team joined into this exciting race. There’s a wonderful Future Leaders Program on this course that I’ve had to pleasure to be a part of. Our leaders are committed to our development and growth and in just my first 8 months here I was given many challenges and ultimately awarded my first promotion. We have our Sales and Marketing teams that climb up the hills making calls, getting proposals together, doing site visits and securing new business to get to the top. At the top of those hills there are rows of clients ringing cowbells cheering us on realizing that we were the best decision.

Who is that elite runner at the front of the pack that shows no signs of slowing?  Mitch Weiner!!! He broke through the finish line that our competitors wish they could make it to, created a new course and refuses to slow down. And why would he? There is no better brand in the entire business and he will continue to conquer.

For the rest of you I ask… As you begin your marathon today, what are you going to do to make it a personal, passionate and productive journey? LET YOUR LEADERS KNOW!!! Mitch, Jim and the rest of the ELT are personally committed to helping each and every one of us succeed.

So folks, there’s a lot of time between now and the end of the day. I personally challenge you to use it well. 3...2...1…GO! FSO  USA"

These future leaders, like Peter, from mail room clerks to front of house to our Sr. Management team are driven by one simple goal: make today better than it was yesterday. 

Everyday we open our eyes to see what's else we can do to serve, to make our presence known, to solve problems, to help the client. Everyday we smile, say good morning, and make someone feel good about themselves. Our people never stop looking for ways to make our clients life better. 

Your energy, enthusiasm and professionalism are always greatly appreciated. 

Have a wonderful fun weekend!

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

Read more inspiring messages from our employees HERE

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"You are never a loser until you quit trying”- Mike Ditka                                                                                                                                  

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A Better Way To Fly

FSO is growing at an extremely fast pace. Outsiders want to know the keys to that success -- the driving force behind the ambition. We know it's our people that make the difference. 

Good Morning Folks,

FSO is driven by passionate people and the value they create. They are passionate about their work. Their passion and enthusiasm are the fuel that ignites our success,

With that in mind, the best way to get to know the size, scope and spirit of FSO is to hear what our employees have to say, and every Friday right here, I share my favorite of the employee internal communications motivational messages from the week.

This week however, the messages were so good, I have two to share, so be inspired on a Thursday by this analogy from @AlexVizcarra 
(FSO Experience Manager
, PWC, Chicago).

There was a time when the lone eagle on the mountain was a popular symbol for leadership. But in a fast-moving organization such as FSO, we should have – MUST HAVE – leaders at EVERY position. If you want a better metaphor than the eagle, consider the wild and wily Great Northern Geese.  

EVERYONE is ALIGNED: A flock of Great Northern Geese will fly thousands of miles in a perfect V formation – and therein lies the secret: As each bird moves its great wings, it creates an uplift for the bird following.  Formation flying is 70 percent more efficient than flying alone. If every associate at every site is aligned and FOCUSED  on delivering the hospitality experience, we will create an uplift for each other to continue delivering white glove service as a unit.  

EVERYONE LEADS: At a distance, the flock appears to be guided by a single leader. The lead bird does in fact guide the formation, winging smoothly and confidently through the oncoming elements.  If the lead bird tires, however, it rotates back into formation and another bird moves quickly to the point position. Leadership is willingly shared, and each bird knows exactly where the entire group is headed. At FSO, every associate knows where we are headed and can see 2020 clearly. Each one of our teammates should be able to wing smoothly and confidently through any and all challenges they may face on a daily basis.   

EVERYONE INSPIRES: Each flock finds its own unique rhythm and spirit. The pulsating sound of the huge wings beating together excites and energizes the entire formation. The geese enthusiastically honk from behind to encourage those up front to keep up with their speed.  Likewise, inspire and encourage your teams, “honk” by recognizing and rewarding an employee with a pat on the back, a kudo, a special mention during the daily huddle, it will go a long way to making everyone feel appreciated as well as promote camaraderie and teamwork.  

EVERYONE CARES: In good time or bad, Great Northern Geese stand by each other.  When a member of the flock gets sick, wounded or shot down, two geese drop out of formation and follow it down to help and protect it. They stay with it until it is able to fly again. Then they soar off together to catch up with their flock. Know that you have easy access to an entire NATION of counterparts that can support you and guide you at any time…  all you have to do is reach out and they will help and support you to soar along with the rest, the best, FSO. If WE have as much sense as geese, we TOO will share the leadership and stand by each other in difficult times as well as when we are strong.

Alex wrote another piece on Leadership titled "Everybody Leads" that was so good I published it on Pulse, LinkedIn's publishing platform. According to a hot-off-the press piece from ReadWrite "LinkedIn's publishing platform began as an idea roughly three years ago. Initially, Roslansky, the content-products chief, wanted to make every LinkedIn member a publisher with the flip of a switch. But Weiner advised him to hold off and start with famous businesspeople first. 

Weiner hired Dan Roth, a former editor at Fortune and Wired, as LinkedIn's executive editor. (Roth, who's based in New York and has an editorial team there, has a few editors reporting to him in the new San Francisco office. Full disclosure: Roth and I worked together at Time Inc.) Roth went about recruiting LinkedIn's first publishers—the Influencers—and hired a team of editors to pick headlines for LinkedIn's homepage.

From those 150 Influencers, LinkedIn gradually expanded its publishing tool, from 25,000 members in February to 15 million in July. Now, in the U.S., all 100 million members now have the ability to publish longer pieces to the site, and LinkedIn will expand that to other English-speaking countries by the end of this year. 

In total, those using the tool are producing 7,000 pieces on an average weekday, a LinkedIn spokesperson told ReadWrite. By comparison, The 1,330-person newsroom of the New York Times publishes 700 articles a day.

Behold the power of the Internet. Now we can take you inside the hearts, minds and souls of our employees, and that' the best way to judge the character of our company.

Make a difference - catch someone doing something good… make it count.. make it great and always SMILE!

Enjoy your weekend and Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

Read more inspiring messages from our employees HERE

Inspire ME Friday: More

"Everyday we open our eyes to see what's else we can do to serve, to make our presence known, to solve problems, to help the client. Everyday we smile, say good morning, and make someone feel good about themselves. Everyday we (re)Imagine!

Good Morning Folks, 

It is so hard to believe that it is already the end of another week. Thanks for all your support.

Before I reveal my pick from this week's inspiring, internal communiques, I wanted to share some thoughts.

As you know, FSO’s Future Leaders (FLP) are among our greatest assets. The primary intention of our FLP is to know who our top performing employees are so that we can cultivate a deep bench of great talent to keep pace with our galactic growth. 

Nothing is more important than having great people who care about the service and experiences they provide to our customers. Our Future Leaders have the desire to grow and be a part of something amazing, something BIGGER. We have 260 employees in the FLP and I expect see at least 45 more promotions before the end of the year.

These future leaders, from mail room clerks to front of house to our Sr. Management team are driven by one simple goal: make today better than it was yesterday. Our people never stop looking for ways to make our clients life better. When we talk about passion, it is not just a tagline for our brand, it is the way we approach everything we do. 

All of which leads me to my pick for today's inspiring share from our internal employee communications this week. It's authored by our Vice President of Sales, Pat Mustico and his topic is "MORE". Here's Pat….

As I get up in Atlanta and get ready for our first appointment at 7:00 am, I realize that this is what we are about... Doing a little more. Our competitors aren't getting up for a 7:00 am sales meeting. They weren't at a prospect dinner until 10:30 pm last night. It is doing the "little more" that is what FSO is all about.  

Why do our clients love us? Because everyday we do a little more than the expected. 

Everyday we open our eyes to see what's else we can do to serve, to make our presence known, solve their problems, to help the client. Everyday we smile, say good morning, and make someone feel good about themselves. Everyday we (re)Imagine! 

(re)Imagine is something we do... It is who we are. (re)Imagine is that skip, fire and twinkle; the clean, pressed career apparel; the morning smile! (re)Imagine is alive and well every time you do a little more. Think through a problem, go the extra mile, do more than expected, provide a solution... (re)Imagine! 

Today go do what's makes us unique and what makes us the best outsourcing company on the planet, go (re)Imagine and do a little more. It is that little more, that (re)Imagine, that creates clients that love us, creates growth, creates opportunities, creates more clients. Think about that today. Do a little more today. (re)Imagine today! Be great today! ~~Pat

I want FSO to be the happiest place to work. A company that helps people first and foremost. It is in my heart and soul to ensure this takes place.

Love life folks. We have so much to be thankful for. Blessed for. I am the Chief Happiness Officer and I intend to ensure FSO is just that.

Have a wonderful fun summer weekend!

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

Read more inspiring messages from our employees HERE

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"We are never really happy until we try to brighten the lives of others. 

I take happiness very seriously. It is a creed, a philosophy and an objective" ~~Helen Keller                                                                                                                                    

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InspireME Friday: 'Happy Friday! Whoo-hoo! Let's Celebrate!!'

"These are not just words or “things” that we think sound nice… or “things” that we think you want to hear… this is the fabric of FSO. This is what makes us different from every other outsourcing company."

Good Morning Folks,

It is so hard to believe how fast the week goes… I can’t believe that it is already the end of another month and we are at summer's halftime! The stats are in and July 2014 we have 2.5 times the readers we had on this blog a year ago. Thanks for all your support.

Before I share my pick from this week's inspiring, internal communiqués, I wanted to share some thoughts.

Did you know that we promoted 45 Future Leaders Program (FLP) members this year? Isn’t that AWESOME?! I am so proud of each of YOU…the hard work, the dedication, the skip, fire, twinkle…

THANK YOU! 

We have 260 more employees in the FLP and I want to see at least 45 more promotions before the end of the year!! 

We provide GREAT training as I blogged about yesterday, and we just need YOU to WANT to be promoted… to want to receive the training so when that next GREAT OPPORTUNITY arrives, you are READY for the BIG promotion. Are you in?? 

EVERY day my mind is focused on YOU… about loving our employees, about loving our clients, about CARE… the HAPPIEST PLACE TO WORK. These are not just words or “things” that we think sound nice…or  “things” that we think you want to hear…this is the fabric of FSO. This is what makes us different from every other outsourcing company. 

We want you to WANT to come to work every day and LOVE what you do and LOVE working for FSO and we WANT our clients to see you SMILING every day and delivering the WOW! factor that you all know is expected.

We have so many great communications, actions and initiatives in play across FSO — so… now ripped from the pages of FSO's internal communications is a Friday dose of inspiration to send you off to the weekend on a high note… Here is Southeast Region Experience Director, Lissette Umpierre's piece appropriately titled "Happy Friday! Whoo-hoo! Let's Celebrate!!

Good Morning TEAM Us/FSO USA – Happy Friday! Hoot – hoot!! I hope this email finds you with a twinkle, fire, skipJ

I think we should all celebrate each other, because I think we sometimes forget how great the people here at FSO can be. I challenge YOU today for YOU to celebrate YOU/Us, YOUR Family, Friends, Pets, Team(s), Client(s), and Peer(s). No PO needed to celebrate (LOL) – PromiseJ.

We have so many people to Celebrate and so much to be thankful for.   You/Me/Us are a part of industry history and a part of a blessed Family/ Company that truly cares.  

Our Founder, Owner and Chief Happiness Officer Mitch Weiner celebrates You/Us, the field employees and our Clients everydayJ! Yes we have the best field events because we work hard – and so we play hardJ!  But what about that personal note signed by our Founder, returning emails on the fly (how many Founders/Owner you know personally that returns field employee emails?), being our Visionary to make sure we have career opportunities, Fulfilling Dreams (I am a Believer – because I live it every day), empowering, stretching and strengthening Us, helping and believing in Us that we can be the Master of our Trade and make solid business decisions. I will not mention the dollar investments because I said no PO neededJ.

Today as YOU are getting ready to start YOUR day – look at YOURSELF in the mirror and tell YOURSELF – I am FABULOUS and I am LOVEDJ -- FSO Ownership truly cares and loves you! I challenge YOU to celebrate your Team(s) and Client(s) with the same Passion our Founder has for Us. Have that one on one with that employee that works hard every day and has the potential to be a FLP – perhaps that employee needs your validation and needs to feel empowered or confidence to get to the next level. Drop off a “Happy Summer” note to your Client with one of our cool summer promos or leave an appreciation note to your Peer who helped you with a solution.

Let’s CELEBRATE our Wins, Goals, Visions, Mission, and Blessings - lend a hand to those who need guidance, training, or industry knowledge.

Let’s CELEBRATE one another – WE are the BEST of the BEST in our Industry and handpicked to be part of History and the Happiest Place to Work.

Cheers!
Lissette

Strong message, Lissette, thanks!

Summer soldiers on with so much momentum in the market and so much talent across our great company as we continue to attract new blood. We have something special that no competitor no matter how they try, will have my heart and care for employees and clients. You can take that to the bank. :-))

I have a favorite line. It is not a matter of if. "It is a matter of when. I will get to it all." Just have to keep me healthy, smiling and strong. Lol

I trust you feel my passion - we will deliver and execute to perfection and we will keep smiling… and keep making a DIFFERENCE.

We are FSO USA!!!!!  

Enjoy your weekend and Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

Read more inspiring messages from our employees HERE

InspireME: An Old Man Was Walking On The Beach One Morning After A Storm...

"Each and every one of us are FSO starfish; every day it should be our goal to spread the love and happiness of our wonderful company to the field, the clients and future members of our family. The love running throughout this company is infectious and it’s impossible to not share it with everyone I come in contact"

TGIF Folks,

This is Friday, InspireME Friday to be exact, the day of the week day when MitchWeiner.com sends you off to your weekend on a high note. Because, achievement begins with an inspiration. 

For the past few weeks we've gotten great response selecting and sharing with the world some very special motivational messages that our own employees, from all walks of the company, publish internally every day.

To cap off an amazing week I know a girl, she puts COLOR inside my world. She's my daughter, FSO people Solutions Specialist, Chelsea Weiner. Today I share her story and an analogy that is incredibly meaningful to her, as it soon will be to all of us, in a highly personal way: The tale of the Starfish. 

Whenever someone brings anything Starfish related to Chelsea's attention it reminds her that she has kept promise to a dear friend whose young life was cut short when he volunteered to be designated driver from a party and got rear ended at a stoplight by a drunk driver which pushed the car into oncoming traffic. He was killed instantly and everyone else in the car survived. This story is Chelsea's way of honoring her friend's memory and letting his love and light shine brightly on. Chelsea writes:

"GOOOOOOOOOOOOOOOOOOD MORNING FSO AND WELCOME TO YOUR WEEKEND! 

What a great day for everyone to reach out their arms (NO YAWNING HAHA) and spread the FSO love!

Speaking of spreading our arms; did you know if you cut a starfish into pieces all of its appendages will grow back, creating a few new starfish?! How cool is that! Each and every one of us are FSO starfish; every day it should be our goal to spread the love and happiness of our wonderful company to the field, the clients and future members of our family.

Imagine you’re one of the pieces of the once whole starfish; this is your chance, today, it’s your new beginning! You have been given the opportunity to show what you’re made of, to be so much stronger and better than you were just the day before.

We are so lucky that we have Mitch, our incredible and fearless leader, who continues to pave the way for us every day. He never fails to show us the true meaning of being available 25/8 not 24/7. Mitch is the perfect example of what it means to be an FSO starfish; going above and beyond and giving everything he has to us, the field, and the clients. It’s our job to give that same effort and more back to him and the field as well! Show ‘em what you’ve got!

Recently, I have shifted from spending all of my time training and developing our employees to having the privilege of meeting with clients, sitting in sales meetings, meeting future prospects and more. I have been given the opportunity to be a starfish myself! I wear my FSO pin proudly while showing what PERSONAL, PASSIONATE AND PRODUCTIVE means everywhere I go. What do you do every day to do the same? Are you an FSO brand ambassador?

The love running throughout this company is infectious and it’s impossible to not share it with everyone I come in contact with (and if you don’t feel the love, let me know, and The Wonder Twins will show you what it’s all about!!). So as you get ready to start your day take a second to think; how am I contributing to the FSO competitive difference? How can I be better? How can I get to infinity and beyond? How can I be that starfish?

START YOUR DAY WITH A BANG!
WE CAN DO IT!
WE WILL DO IT!
MAKE IT COUNT FSO USA!" ~~  Chelsea Weiner
People Solutions Specialist

How did the Starfish become a powerful and fitting tribute to her friend's life? Chelsea explained, "On my 16th birthday he told me he couldn’t make it to my party but brought me a gift which was a starfish necklace. It was BEAUTIFUL, he told me that starfish can be cut up into little pieces and re-grow their appendages and that reminded him of me. I asked him why and he said because I’m was part of every clique in the school - athletes, popular, choral, acting, skater, loners, etc. He could see that I just loved making friends, letting people know that I was someone they could always come to; he had never met anyone else like me. I was in tears just listening to him and he made me promise that no matter what I would never lose that characteristic."

Though it's a sad story where Chelsea's love of Starfish came from, it is a constant reminder that friends are always looking over us. That in mind, it's not just an advertising slogan that "friends don't let friends drink and drive."

Remember alcohol + driving = death. It happened to Chelsea's friend and it can happen to anyone. Please drink responsibly.

With this weekend approaching seasonal halftime and "peak party", I can't think of a more important message to leave you with as you soak up all of the weekend fun that is uniquely summer and precious in the time that remains.

Make a difference - catch someone doing something good… make it count.. make it great and always SMILE!

Enjoy your weekend and Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

Read more inspiring messages from our employees HERE

InspireME Friday: The Best Way To Predict The Future Is To Create It

"There is no limit to what you can achieve as long as you are passionate about doing the right things for the right reasons."

Good Morning Folks,

I hope you are all having a PERSONAL, PASSIONATE, and PRODUCTIVE week!!

Every Friday we send you off to the weekend with an inspiring message selected by me personally from all the daily motivational messages circulating inside our company, authored by employees across all geographies and roles.

That in mind, I am pleased to introduce one of our Dallas Experience Managers, Stephen Lafley, and his post, "The best way to predict the future is to create it!" Here's Stephen:

When I first started off in the work force many years ago, I can remember being in a job interview with a fortune 250 Company. The District Manager asked me to tell him what I thought I would like my future to be with them. I told him that I wanted to be successful, happy, productive but mostly employed. I knew deep down in me I had enormous drive, fortitude and had what it took to be successful.   

He then asked me to define what success meant to me. I can remember sitting there thinking of all of the things that I wanted to say, but when I said them in my head they sounded so cliché. I knew that what he was asking me was how I was going to be successful with them and what I would bring to the table. Not what is success, but how to achieve it. I was just 20 years old and had not worked in such an environment. I thought for a moment and then told him that success would be to achieve his position and eventually move further up the ladder. Not knowing if I blew the interview, I had to just wait to hear if I got the entry level job or not. To my surprise I was offered the job. Once the 90 day trial period ended and I was doing well, I asked the District Manager why he hired me. He laughed and said that he saw it in my eyes, the passion and desire to do well and told me never to sell myself short as I have the power to create my future. 

After 36 successful years with this company, I have now since retired from them and have started a new career with FSO. When you give a 100% in everything you do, always being positive and work hard, you create your future.  Success does not happen by chance, you (we) make it happen. Having a dream without action is just a dream. Having a vision of where you want to be in the future and acting on it, is building that future.  

There is no limit to what you can achieve as long as you are passionate about doing the right things for the right reasons. Like Mitch's "See 2020 clearly" vision, he is predicting our future and we are here to help him (us) create that vision. As the company's future grows, so does ours. So, predict your future and act on it every day.

Thanks, Stephen! Appreciate it. 

There is so much excitement and activity going on throughout the entire company. We have a great team and this is our time. Each day we show our prospects and our clients a REIMAGINED way to go to business. That is why they hire us. 

You have value to bring, a contribution to make, and your happiness is on the line. BELIEVE in the service you provide and the passion you sell from within. 

Make a difference - catch someone doing something good… make it count.. make it great and always SMILE!

Enjoy your weekend and Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

Read more inspiring messages from our employees HERE

TED Tuesday: (re) IMAGINING THE FUTURE

Image: TED2014

“I’m so astonished by the last 30 years that it’s hard to imagine what might blow our minds in the next 30. That’s how pervasive technology has become for many of us." ~~Karen Wickre, editorial director, Twitter

Good Morning Folks,

As you know I am in the thick of it at ALA where we are about to make news. So I'll make this brief and ask you to stay tuned to our live Twitter and Linked In updates where I promise to keep you posted. Meanwhile….

In keeping with the ALA theme "An Education & Networking Mosaic" designed to move the business of law forward, and FSO's own mission to (re)IMAGINE  a future that is very different from today— I call your attention to TED2014 theme “The Next Chapter."

TED asked some of the world's leading thinkers to opine on what might radically change society, life, technology and so on in the next 30 years. From funny and wry to deeply insightful, the answers will surprise you.

One idea I hope comes to fruition is from Doreen Lorenzo, president, Quirky. She predicts: “What will blow my mind in the next 30 years is the ability to diagnose a disease before you know that something is wrong with you, treat it with medicines designed specifically for you and eradicate it so it never happens again. The concept of connected health, wearable technology and ingested medicines are all pointing us in that direction. The ability for someone to tie it all together, tailored for the individual is mind-blowing.”

How will our lives be different in the not-so-distant future? See all of the insightful presentations (26 Ideas From The Future) HERE.

If you are at ALA Toronto you can learn more about how FSO (re)IMAGINES the ways Legal Services are run, by visiting booths 631 & 633 on the Expo Floor.

I hope you are feeling great and having a personal, passionate, productive week. I look forward to seeing you soon.

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form.TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE. 

About FSO Onsite Outsourcing
Recognized on the Inc. 5000 list of the nation's fastest growing companies for the second consecutive year, and lead by industry pioneer, Mitch Weiner, FSO's growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives.

See a brief video portrait of who we are and what can can do for you, HERE