"The previous team was good, but this new group is really bringing their ‘A’ game, going out of their way to be pleasant, accommodating and not to mention very polished."
Good Morning Folks,
As you know, the entire ELT and I love nothing more than recognizing and rewarding our AMAZING employees. But the best recognition, as we share with you this morning, is from customers. Here's how our brightest stars are helping customers to accomplish more than they ever thought possible.
Let's start with a just-in "On The Spot" recognition. Our client at Amnesty international sent out a great kudos email which resulted in a huge "Thank You For A Job Well Done" "On The Spot Award" for our man Jose Campos.
You make us very proud at FSO, Jose.
Thank you so much for all you do for our client at Amnesty International
Jose Campos, Amnesty International
"Jose has been a tremendous asset to me during the past several weeks. With Rafael's departure, Jose has been an incredible support system to myself, Carol and the Finance Department. He took it upon himself to look through invoices that Rafael left behind, properly organized them, and then delegated with the Finance department to get those invoices paid. He also called vendors, and took the initiative of auditing invoices.
Additionally, you have spent a lot of time mentoring Jose, and it shows, and because of your guidance Jose is who he is today! I am so impressed and lucky to have someone like Jose on my side! Thank you!"
"Monica:I wanted to personally thank you for the tremendous assistance you and your team provided me in October and November. I had a number of guests and last minute scheduling conflicts and you made all the logistics happen seamlessly. You coordinated my meeting rooms, made sure my guests were catered to and made it all feel so easy. On top of that you helped me with last minute documentation I needed and the product was perfect. Thank you again; it is a pleasure knowing someone has your back."
Esther, Hassell, Capco
"Esther went above and beyond to make me feel welcome in my first week here. Without her, I might still be lost the office and late to all my meetings.
Appreciate all the help, Esther!"
Aida Hibbert, FSO - National Operations Account Development Director
THANK YOU!!! You gave me the opportunity to come out to Kate Spade and try something totally out of my element! You pushed to make sure me and Ernest were well versed on procedures with mail and started the foundation for our relationship with our wonderful client contact, Jorge. I know you're not our director anymore, but we share these bragging rights with you!!! You Rock!"
Concierge Fosun Team
"Barbara, I am part of the Executive Search Team for J.P. Morgan and work at 1 CMP on the 27th floor. I have noticed a distinct change in the lobby – specifically the wonderful people who appeared after the holidays – from the front doors to the staff at the front desk. The previous team was good, but this new group is really bringing their ‘A’ game, going out of their way to be pleasant, accommodating and not to mention very polished."
These people are doing a great job!
Ben Rydell, Y&R
"I just wanted to say how fantastic he is, and what an asset. He never fails to bend over backwards."
Office Services HQ Team
"I would like to thank each of you for continuously support today. You all did an amazing Job and I am very appreciative of your great efforts to ensure the management meeting ran smoothly. Once again, you've done a great job! Cheers to you!"
Doel Dantiago and Pablo Gonzalez
"I would like to give a kudos to Doel Dantiago and Pablo Gonzalez for an excellent job well done during the management meeting. They both did a great job with a smile and even stayed a little later with Padre to ensure the office was back up to par... I would definitely like to have them for the next event, as that is help at its finest J"
Tysheerah Wallace, McCarter English
"Ty Wallace joined in the EB office, handling reception and administrative responsibilities, last week. She is proving herself to be a motivated, self-starter, who is incredibly responsive. She also has excellent communication skills, interacting with our lawyers, staff and clients in a very professional and friendly manner. Great hire. I have encouraged Ty to keep up the great work and, based on performance to date, expect that she will more than rise to the occasion."
I personally plan to leave a legacy in this business to honor the wonderful people, hourly employees and middle management, who serve our clients each and every day. It's my passion, my drive and my promise to the people who work for me.
At FSO we take dreams and we make those dreams into tangible results. The foundation of our winning strategy is the PERSONAL, PASSIONATE & PRODUCTIVE approach we take to our employees and to our clients.
To all of our honorees, CHEERS to you and THANK YOU for working tirelessly to deliver Service Extraordinaire with a smile. Keep up the great work!!
Have a great day and thanks for being a part of our amazing journey.
"If the wind will not serve, take to the oars"
–Latin Proverb
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