Some Thoughts on Leadership

"Too often business is all about doing what your head tells you to do rather than your heart. Leader are ideally positioned to put humanity, compassion, and purpose back into the workplace, so why not use that power? By putting people first, and by tapping into employees' unlimited wells of creativity, initiative, and productivity, the physic and the financial rewards to your company will be truly remarkable." Peter Economy

Good Morning Folks,

Over the weekend I was reading a GREAT article about Leadership on LinkedIn. "What is Leadership?" by Ivette K. Caballero. Ivette observes:

Leadership is hard to define as it means different things to different people. The core of leadership is to influence, help and guide others achieve goals that will ultimately fulfill a vision. Great leadership implies leading with heart and mind. 

Leadership is a very broad subject to talk about. Just googling the term delivers 479,000,000 results as of this moment. There's countless literature about leadership and a great number of research done about it. 

Here's the definition of these personal traits by the Oxford dictionary: 

Values: A person’s principles or standards of behavior; one’s judgment of what is important in life. 

Manners: (1) A person’s outward bearing or way of behaving toward others. (2) Polite or well-bred social behavior. 

Morals: A person’s standards of behavior or beliefs concerning what is and is not acceptable for them to do. 

Ethics: (1) Moral principles that govern a person’s or group’s behavior. (2) The moral correctness of specified conduct. 

Principles: (1) A rule or belief governing one’s personal behavior. (2) A fundamental truth or proposition that serves as the foundation for a system of belief or behavior or for a chain of reasoning. 

Beliefs: (1) Something one accepts as true or real; a firmly held opinion or conviction. 

(2)  Trust, faith, or confidence in someone or something 

15 Truths About What Leadership Is
Leadership is about serious responsibility and willingness
Leadership is about taking people on a journey together
Leadership is more about actions and less about words
Leadership is about doing things and doing them right
Leadership is more about the people and less about the leader

More examples of what Leadership is and is not, as well as 20 GREAT quotes about leadership, can be found in the article itself here.

Before I close, I wanted you to ask What If.....

• We greeted each day as a new adventure?
• We found something positive to say about every experience and every person we encountered – regardless or whether or not we made a sale?
• We did something kind for someone else?  Even something as simple as holding a door or letting them through at an intersection?
• We said ‘How can we get this done’ instead of ‘I need this done’?
• We placed more emphasis on soft skills, rather than hard?
• We committed to spend just 10 minutes a day to learning something new – and encouraged your staff to do the same?
• We gave up the idea that we knew it all and delegated more responsibility?
• We actually asked for help or advice?
• We stopped complaining about what needed to be done – and just did it?

To our FSO leaders in the field: Make this week your week to ask "What If" and Lead by Example - get out of that office and walk those floors, deliver Service with a Smile - and if you see something out of place - just fix it there and then - we are FSO- winning is about Perfection and Execution.

We have amazing employees, customers and leaders. Thanks to our employees for all you do for us, and to our clients for awarding us the privilege of doing for you.

Cheers to a productive week.

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

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“Expect the best. Prepare for the worst. Capitalize on what comes” 
~~Zig Ziglar
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