Thursday, February 2, 2017

Shout-Out: Cheers To Our FSO Rockstars

"Her smiling personality and professionalism is always shining. She is willing to take the extra step to assist greets our guests and our employees.”

Good Morning Folks,

Hearing feedback about some of the AWESOME ways our motivated, team oriented, passionate people support our clients is one of the joys of my position.

I'd like to share some of my favorite kudos received in 
letters and emails so far this year:

From The World's Largest Advertising Companies, NYC
Re: Manny & Nicolle 
"Great job to Manny and Nicolle for doing such a great job in helping during the Creative Boot Camp event. They were both very involved, engaged and delivered exceptional services and assistance."

Re: Marcos
"A huge thank you to Marcos for springing into action during an emergency situation at the client site. Someone fell and was injured on site and Marcos immediately assisted, bandaging the person’s knee and even staying with them until the ambulance arrived. HE is truly an example of the “All Hands In” philosophy."

From Our AMLAW 200 Clients
Re: Clemencia, Stephen & Demetrius  –Boston
"These three awesome employees go above and beyond the call of duty for me when there is a request or issue while always being professional, efficient and friendly."

Re: Lisa & Team – Hartford
"Great job to the team for their support and great job in support of a meeting at the client site. The team's efficiency allowed for the training session to run very smoothly."

Re: Office Services – Boston
"Just wanted to send along a belated but sincere thank you for helping me last week with my VERY last minute request to create spiral bound presentations for a meeting 'in 15 minutes'. I apologize for the urgency of the request but appreciate the team getting this done -- with a smile no less. Great job team!!!"

Re: Marcus – Dallas
"Kudos to Marcus for taking the initiative and assisting in unpacking and setting someone’s new Varidesk. Marcus is always upbeat and shows a 
wonderful demeanor while delivering services."

Re: Pat – Boston)
Congratulations to Pat Murphy for winning the Site Manager of the Year 2016.

At One Of The Big Four Mobile Communications Companies 
To: Mariel, Musa, Terence & Ashton – Bellevue
"Great job to the team for going above and beyond on a high visibility project at the client site. Not only did they stay late the day before to set up but also step in the day of the event and ensured everything went off without a hitch."

To: Terence – Bellevue
"Kudos to Terence for his great communication skills to the customer and he tireless work in making the impossible almost always possible."


From A Healthcare Leader
To: Martin – California Laboratory 
"Marty does a wonderful job and goes above and beyond. Last week, there were a few times where shipments came in late, and he focused on getting the job done before going on his lunch. He ended up taking lunch almost 2 hours late! He told me didn’t mind, he just wanted to do a good job! He is very committed to his job and I am very grateful to have him as a part of my team!"

To: Claire – California Laboratory 
"Claire works hard to complete all tasks assigned to her! She has the skip, fire, and twinkle that FSO looks for! Since moving up to this position, she has been amazing, and I don’t know what I would do without her!"

To: Yang  & Li Y – California Laboratory 
"Yang & Li work hard every day to fulfil the demands for end users. Even with little notice, they are able to prepare plates everyone. They do the best that they can to uphold the level of customer service that FSO is proud of!"

 From Our Wall Street / Financial Services Clients

To: Orelbi – International Bank
"Orelbi consistently provides great service to the client, exemplifying our company standards and qualities."

To: Janessa –  Big 8 Accounting Firm, Chicago
"Awesome job to Danielle for her attention to detail and noticing a duplicate lunch order. Her great customer service and quick response is truly appreciated."

To: Jonathan & The Team –  Financial Services
"Great job to Jonathan and his team for being so efficient during a client event. They all went above and being as always and the success of the event could not have been possible with them."

To: Kelly – Financial Services
"Extremely grateful to Kelly for all she does every day. From ordering food to coordinating with facilities to booking rooms, she has been a true asset to the operations."

To: Sharifa – Financial Services
"Sharifa has become the client's right hand woman. She goes above and beyond with booking rooms, printing names tags, welcoming candidates and overall logistics."

  To: Rossi – Big 8 Accounting Firm, Chicago
Congratulations from our clients to Rossi for being named Associate of the Year.

From The NYC HQ Of The World's Preeminent Daily Newspaper
To: Louis – Times Square
"Kudos to Louis for making an urgent hand delivery. His efficiency and quick action is appreciated and shows his impact in such a short time with the organization."

There are no unimportant positions in a firm, and any person (like those commended above) that is interacting with clients is contributing to the overall impression of the client's firm. All of our employees that interact with clients are carefully selected and trained. So I'd like to commend Shalaine for her incredible patience in all her comprehensive orientations and training. She is always supportive, encouraging, compassionate to her training team and students.

To all of those applauded, CHEERS to you and THANK YOU for working tirelessly to deliver Service Extraordinaire with a smile. I am so proud of all of you, and to count you among the FSO family. Keep up the great work!!

Have a great day and thanks for being a part of our amazing journey.

Mitchell D. Weiner
Chief Happiness Officer  

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"There is nothing wrong with you that isn't made worse by being unhappy. Make yourself better, by making the best of everything."
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About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

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