Showing posts with label outsourcing. back office. Show all posts
Showing posts with label outsourcing. back office. Show all posts

Monday, March 10, 2014

We Are The Right People At The Right Time To Make Something Great

"The millennials are accustomed to a world of quick feedback. There is little patience nor tolerance for delayed gratification, so a company that employs many millennials must be prepared to have a culture of frequent and positive feedback."








Good Morning Folks,

Here we go.. MONDAY,  kicking off lots of exciting travel over the next two weeks. I pumped to get out there and see you all.

As we head into a new week remember that everything we want to achieve is in our grasp! Everything we dream about can happen. We just have to have the conviction to go get it. We have to have the heart to make it happen and the desire to put forth the effort.

As you can (re)Imagine, we are in a state of change. FSO is growing and is now truly national with offices, sites and teams all across the country. That means that we must approach the world a little differently, think outside our comfort zone and realize we are only beginning a long journey to maintain and spread the FSO greatness.

That in mind, today I'd like to share some thoughts from Dr. Levy: 
==> Is conflict good or bad??? Most people and companies try to avoid conflict, but addressing and resolving conflict can be advantageous. It can lead to teamwork, the stimulation of new ideas, and an environment in which people are encouraged to think freely and creatively. The key is that conflict be addressed in a positive and constructive manner with the goal of improving and strengthening the company. It can't be about winning, rather about the team growing and winning together.
==> What are some of the keys to an effective Performance Evaluation System??? They should be done on a regular basis; there should not be surprises; feedback should be provided on a consistent basis; feedback should be honest, direct, constructive, and positive. This is particular important with younger employees. The millennials are accustomed to a world of quick feedback. There is little patience nor tolerance for delayed gratification, so a company that employs many millennials must be prepared to have a culture of frequent and positive feedback.
I am excited because I know that FSO is better. I have seen competitive sites, FSO sites and in house sites in the past week and we are the best! If we get in front of decision makers we will win. If we lose it is probably because we missed something.

We are the right people at the right time to make something great. We have only just started.  

Have a great day, INSPIRE YOUR TEAMS, and make a difference.. 

IT IS YOU that makes FSO who we are. Love Life!



Mitchell D. Weiner
Chief Happiness Officer  

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Money will buy a pretty good dog but it won't buy the wag of his tail.” 
-- Josh Billings

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Monday, February 24, 2014

Guest Post: Dr. Stephen G. Payne Stop the Negative Chit-Chat.

Dr. Stephen G. Payne
"Next time you fancy a gossip, realize its destructive power and stop. Next time someone starts gossiping with you, interrupt and ask: What’s your purpose here?"



Good Morning Folk,

Today is a new day for FSO USA… today.. we start 9 senior professionals who will help us drive our top line faster and stronger than ever dreamt possible. This national team will be led by Pat, and supported by myself, Denise and many others including our Executive Leadership Team.

I am thrilled to have been part of this planning that started in 2009 and today is being executed.

That in mind, I thought this was an excellent read from Dr. Stephen G. Payne, a friend and a business coach of mine for years. Thanks Stephen!

Make a point this week of avoiding scuttlebutt conversations that undermine the spirit of your organization.

Be acutely conscious of gossiping and criticizing colleagues.

Manage your inner core by consciously not sliding into negative chit-chat. That’s real leadership work. Everyone who gossips comes from an unproductive position of neediness.

Why unleash it onto your organization? Be the leader by refusing to let yourself go down the negative spiral with people.

Set the example. Move away or, even better, fill the conversation with truth and commitment that comes from your inner core.

Remember, one word of gratitude is often all it takes to lift the spirit of a colleague.


==> Stop the negative chit-chat. by Dr. Stephen G. Payne

Every negative thing you say diminishes the power of your spider’s web of leadership connections.

What’s wrong with a little back-biting, trashing, or gossiping at work? Everything.

Your goal does not justify saying whatever you like.

Every listener senses your purpose and character. Every negative thing you say diminishes your leadership power.

We all perform best when our connections are full of strength, truth, respect and support.

We respond by giving our loyalty and best work. There’s enough uncertainty in life as it is. 
Why erode the spider's web with weakness?  Sub-par performance and loss of credibility are always the outcomes.

You will never grow as a leader by focusing yourself and others on the negative. But you will grow when you learn to manage your own inner core to avoid negativity and project a positive deeper hope into the spider’s web.

Next time you fancy a gossip, realize its destructive power and stop. Next time someone starts gossiping with you, interrupt and ask: What’s your purpose here?


All of this growth and excitement at FSO would not be possible with all the great people, Future Leader Program, and Leaders we have around the country that has provided the foundation to build upon.

Today is it!!!!!!!!!!!!!!   Excitement at a new level.

Let’s have some fun and lets LIGHT UP THE NATION.. ITS OUR TIME, and you can do it..

From our wonderful FSO Family have a GREAT day  and… Love Life!


Mitchell D. Weiner
Chief Happiness Officer  

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None of us is as smart as all of us." 
--Ken Blanchard
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About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

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