"Your presence provides a welcoming, friendly and helping environment. Thank you team for all you do!" (To: Food/Beverage / Commercial Real Estate, Chicago)
Good Morning Folks,
The most important commodity at any work environment is the people. Without a motivated, well trained and talented team behind it, even the best solutions and technology will falter and fail.
In delivering our onsite outsourcing services, our people are the driving force in making the difference. We take care of our people and, in turn, they take care of you, our client. We stand out from the crowd through providing the most comprehensive training, awards and recognition programs in the industry. FSO’s people have that “twinkle in the eye, skip in the step, fire in the belly,” which ultimately results in exceptional service delivery. Here's what clients are saying:
From The NYC HQ Of The World's Preeminent Daily Newspaper
Joseph: "Joseph has impressed management, his co-workers and our clients with his outstanding work ethic! He is consistent and very organized with his daily duties in rendering great customer service. He took on additional responsibility without being asked and has committed himself to completing those tasks daily!"
Sequan: "Sequan is a rising star within the team. He previously held a role exclusively for a very demanding newsroom floor and he excelled. Management recently gave him a new responsibility that required reporting to work earlier and the use of heavy machinery (additional training was given). Sequan is not only just doing a great job to us, but we have already received complimentary client emails regarding such! Keep up the great work!"
From A Client In The Financial Services Industry
Jose: "Jose went above and beyond his own job description and is a stand out amongst the already stellar team. Sending a thank you out is the very least we can do."Andrew: "Andrew is one of those rare guys that always goes above and beyond, to the point where it flows through and helps our business. Thank you for all you do!" (note from a partner after Andrew came in before working hours to get proposals printed and delivered).
From Multi-City AMLAW 200 Firms
Michael: "Michael Thompson won FSO Associate of the Month for his hard work and dedication over the past few weeks as we got through our staffing challenge. Mike worked double shifts for several weeks to support the operation. "
Nakisha: "Nakesha won FSO Client Relations Manager of the Month award for her strong start as Manager, leading through some tough employee issues, and supporting the operation short staffed."
Dallas Team: "Shout out to the team for going above and beyond for our employees. Thanks to you all for the awesome jobs each of you do regarding your professional efforts to always helping the staff shine to meet the goals of their teams! Keep up the good work!"
From The World's Largest Advertising Company, NYC
Myles: "As always, well done. Thank you for making sure your team is always informed and leading by example!!"
Jackie: "Jackie's outstanding work this week has proven what both the client and management have known about Jackie since she started here, Jackie is a great leader. We truly appreciate everything she does."
Raven: "In the short time Raven has been here, she has grown immensely. Her attention to detail and willingness to always go the extra mile have not gone unnoticed. We are proud to have Raven as a team member."
Chris: "We are extremely impressed with the work Chris has done. His positive attitude and willingness to work, make him a pleasure to work with."
From A Leading Higher Educational Institution
Gloria: "Thank you for shipping the medication that was sent to the college for my daughter and re-routing it to her current address. You went above and beyond by paying for the shipping cost of this package to ensure that her medication was expedited to her. Thank you for helping us with this critical package! Thank you for owning this Gloria!" (note from a parent)
Kudos like these exemplify the true culture perspective of our company. It's what we do. It's these things that separate us from everyone else. It's in our DNA! We get great results when we have the right people in place who have solid relationships with our clients.
To those applauded today, CHEERS to you and THANK YOU for working tirelessly to deliver Service Extraordinaire with a smile. I am so proud of all of you, and to count you among the FSO family. Keep up the great work!!
Have a great day and thanks for being a part of our amazing journey.
Mitchell D. Weiner
Chief Happiness Officer
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“The best way to knock the chip off your neighbor's shoulder is to pat him on the back.”
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