Showing posts with label Reception. Show all posts
Showing posts with label Reception. Show all posts

Monday, December 21, 2015

FSO: Delivering A Warm And Memorable Experience At First Touch.


"First impressions are everything and having Kelly represent us the way she does leaves a lasting impression with our guests.”

"Her smiling personality and professionalism is always shining. She is willing to take the extra step to assist greets our guests and our employees.”

“I couldn’t be happier with my decision, when I walk in the door and present this building to my customers.”


Good Morning Folks,

Your front of house is the storefront for your organization.  The first impression makers on duty must bring your brand values to life by delivering an exceptional experience. Our clients ask: “What we can do differently to stand out in the market?”

For starters, our Company Culture (Personal, Passionate And Productive) ensures that our staff is properly trained to create a warm and highly inspirational experience for your valued employees and guests.  We provide five star-white-glove front of house solutions, delivering a full range of services, including reception, switchboard, corporate concierge and office support. 

FSO's Concierge Associates are all about that first smile, service and information delivered as your organization’s ambassador.  They always seek new ways to make our client’s life better. Our strategy to constantly improve and stay ahead of the curve is not a “moment in time,” but rather a way of life. 

Fed up with the status-quo, and in search of a better Outsourcing experience, 200+ clients in 60+ cities have migrated to us for new ideas and total solutions. No other onsite outsourcing organization is as committed to leveraging the most productive combination of People, Solutions and Technology to take better care of the people, improve service, and reduce/control costs. 

From back office support to reception, FSO is a go-to group, totally invested in going "above and beyond” to assist. 


Our Innovative Services Include.

+ Conference Services

+ Digital Document Services

+ Facilities Management

+ Front Of House
+ Hospitality Services
+ Hoteling Services 
+ Information Technology
+ Litigation Support

+ Records Management Solution

+ Reprographic Services

Security Services


+ Traditional Services

Equipment Management 

Mail & Logistics Services

Messenger Services
Records Management Solution

Reprographic Services



If we can help you, or someone you may know of, call me personally at (212) 204-1193.

Have a GREAT Day. Love Life.

I'll be a seeing you soon.





Mitchell D. Weiner
Chief Happiness Officer  
 . . . . . ..  . . . . . . . . . . ..  . . . . . . . . . .  . . .  . . . . .  ..  
“His big smile and friendly hello I so welcoming.
Now every day, I get that same warm hello, 
regardless of how hot it is outside,
and it just helps me start my day off right.”
 . . . . . . . . ..  . . . . . . . . . .  . . . . . . . . . . . . . . . . .  . . 






Thursday, July 23, 2015

How Can FSO Help Me?

Discover the Benefits of a Better Outsourcing Experience:
⇨  Redirect Valuable Time Towards What You Do Best
⇨  Do More with Less: Wring Costs Out of Operations
⇨  Gain Access To Expertise, Services, Resources And Capabilities You May Not Possess 
⇨  Leverage New Technologies With Revolutionary Impacts And Widespread Benefits





Good Morning Folks,

I am often asked, "Where can FSO help me? What exactly are some of the services you provide?"

Today I will address this.

These are some of the challenges our clients count on us to solve:

⇨  Uncertainty over healthcare laws and costs

⇨  Controlling spending and improving profitability

⇨  Information management, storage and retrieval

⇨  Secure and confidential destruction of information

⇨  Security and "suspicious" mail 

⇨  Staff morale and motivation

⇨  HIPAA and Compliance

⇨  Rethinking the cost and use of space

With and eye on solving each and every one of these challenges, FSO provides: 

⇨ Concierge
⇨ Conference Room Set Up
⇨ Copy Center Management
⇨ DBAs
⇨ Developers
⇨ Document Scanning & Management
⇨ Facility Coordination 
⇨ Facility Help Desk
⇨ Facility Services
⇨ Facility Technician
⇨ Front Desk
⇨ Hospitality
⇨ Imaging Services
⇨ IT Customer Support
⇨ IT Help Desk
⇨ IT Project Management
⇨ IT Services
⇨ Mail & Logistics
⇨ MFD and Appliance Management
⇨ Office Supply & Pantry Management 
⇨ Print Services, Scanning Services
⇨ Reception
⇨ Records Scanning & Information Management
⇨ Reproduction Facilities Management
⇨ Satellite Copy Print Management
⇨ Shipping and Receiving 

What we bring that allows us to execute these services better than you can on your own:

⇨ By offering flexible staffing strategies, which allows you to convert a portion of one of your largest VARIABLE costs - labor - into a fixed expense that provides for stability and certainty in managing your budget.

⇨ By excelling at supervising, mentoring and working with four different generations from Millennials to Boomers — each with different needs and motivations. We boost morale and break glass ceilings in what would otherwise be dead end hourly jobs.

⇨ By delivering a blueprint to improve records retention, digitizing onsite records, and offsite records storage. 

⇨ By conceiving of fresh, new resources, subject matter expertise and FSO proprietary technology to make possible what has not been possible before.

⇨ By being more responsive to your needs around value, speed, innovation and security.

Conclusion:

Talented people in support functions are the heart of your operation. But at too many companies, they’re a forgotten demographic — untrained, unmotivated and unappreciated.

There’s a better way. My partners and I launched FSO to bring back to outsourcing what others have forgotten: that quality performance, personal service and a do-anything-for-the-customer hospitality and commitment to service that begins and ends with people.

FSO’s people have that “twinkle in the eye, skip in the step, fire in the belly,” which ultimately results in exceptional service delivery. We motivate them and shatter previous career ceilings through"

⇨ Robust and exciting training programs, including our exclusive Talent Incubator Program

⇨ Performance-inspiring employee recognition and awards

⇨ Genuine advancement and virtually unlimited career opportunities

⇨ Recognition programs, awards presentations and promotions

⇨Industry-leading benefits programs that show we know the meaning of “family

From logging in the package to completing the sweep to standing up and greeting every guest coming to us for assistance with a big hospitable smile, clients can count on us because we have the service delivery expertise to create a customer experience unlike any other.

TALK TO US. WITNESS US. AND MOST IMPORTANTLY, EXPERIENCE US!

If we can help you, or someone you know, call me personally at (212) 204-1193.

Have a great day and thanks for supporting our amazing journey.



Mitchell D. Weiner
Chief Happiness Officer  

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"If you want to change who you are, change what you do."
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About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

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