Inspire ME Friday: Don Adams- "I Am A Champion"

Don Adams w/ Other FSO Champions

"I will acknowledge the fact that I am an elite warrior who arrives at the cutting edge of battle by any means at my disposal. I accept the fact that my team expects me to move further, faster and fight harder than our competitors . Never shall I fail my comrades. "

Good Morning Folks,

Get ready to be fired up today from Experience Director Don Adams, my selection for the best of the best internal posts to share. Don....

Good Morning and welcome to a brand new day at the happiest place on the plant. I thought I'd start the day with a simple question....are you a champion?

I will conquer what has never been conquered. Defeat will not be in my creed. I will believe where all those before me have doubted. I will always endeavor to uphold the prestige, honor and respect of my team. I have trained my mind and now my body will follow! 

==> WHO AM I? …. I AM A CHAMPION!!!
I will acknowledge the fact that I am an elite warrior who arrives at the cutting edge of battle by any means at my disposal. I accept the fact that my team expects me to move further, faster and fight harder than our competitors . Never shall I fail my comrades. I will always keep myself mentally alert, physically strong and morally straight and I will shoulder more than my share of the task whatever it may be. One hundred percent and more. 

==> WHO AM I? …. I AM A CHAMPION!!!
Gallantly will I show the world that I am a specially selected and well trained warrior. My heart and my soul will be the fuel to carry my body when my limbs are to weary. I will never falter, I will never lose focus as long as there is hope in my mind and my heart still beats. I will never give in to the evil that is weakness and I will fight that evil with my dying breath. 

==> WHO AM I? …. I AM A CHAMPION!!!
Energetically will I meet our competitors, no one will challenge me, none will stop me from my goal. I shall defeat them on the field of battle for I am better trained and will fight with all my might. Surrender is not a Champion's word. I will never leave a fallen comrade to fall into the hands of our competitors and under no circumstances will I ever surrender. 

==> WHO AM I? …. I AM A CHAMPION!!!
Readily will I display the discipline and strength required to fight on to my objective and I will complete my mission. I will rise when I fallen.  My competitors need not fear me but he will respect me and if he does not. I will make him respect me with all that I have to give. 

==> WHO AM I? …. I AM A CHAMPION!!!
History will remember my name and he will not have to be kind. For I will have denied his criticisms and put in my own praise, No one will define me, no one will tell me what I can achieve, none will say I have not given all I have to give and none will take my glory.

WHO AM I? ….  I AM FSO/USA and FSO/USA is ME!!! .....Don

Neal Michael shared another fantastic email yesterday talking about our competitive differences and the lack of care for our new client from the haphazard way they maintained the space and cleanliness, to how they failed to provide any process improvement, innovation and can’t even think about what (re)IMAGINE looks or feels like. None of our competitors can and they just don’t get it.

More than the passion to care about ourselves and our client's welfare so deeply, it's all the happy, inspired people like Don Adams and Neal Michael who do a great job supporting us every day that have made FSO the unstoppable force in outsourcing. Thanks for all you do.

Be Inspired Today as I am and Make a Difference!!!!!!!  

To fully enjoy your weekend let go of the working week. There are times to work, rest and play. Weekends are for all of the above but in a relaxing way.

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

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"Family means no one gets left behind or forgotten" 
~ David Ogden

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Read more inspiring messages from our employees HERE

InspireME Friday: Nothing Makes You Happy; You Have to Decide to be Happy.

"The thrill of creative effort gives a slightly different type of happiness. It is a feeling of action, rather than completion. Putting effort into making something potentially beautiful from random thoughts, ideas, and raw inspiration is really quite a rush. 

Good Morning Folks and Happy Friday!!  

Since its Friday and we all enjoy, and are moved by quotes, I decided to start this morning message with a quote about how we should be at work and in life…HAPPY.

“Happiness lies in the joy of achievement and the thrill of creative effort.” Franklin Roosevelt

Which leads me to this week's pick of the best of our employee communications. Today our always best-dressed Regional Director, Shawn Curwen
, returns to knock it out of the park a second time with a post titled "Nothing Makes You Happy; You Have to Decide to be Happy":

"This quote means a lot to me and says that the joy of achievement is one pathway to happiness. How do you feel when you achieve something? I tend to make me feel happy, especially when it was an achievement that means something to me.  Working for FSO means you always have the potential to be happy and share it with others.  Achievement is all around us waiting to be experienced.   

At the top, signifying this potential is our very own CHO- Chief Happiness Officer, Mitch Weiner!  The “smile” is always there because he sees achievement all around him. Not just in the success of a business that has “only just begun” but in the people that support this business. The Power of Focus…the vision, the strategy and the execution were all involved and are the building blocks to this success and Happiness! 

Ironically, this quote also mentions the thrill of creative effort as another path to happiness. Do you enjoy the creative process, and the effort involved? At the best Onsite Outsourcing Company in the nation, you have every opportunity to show your creativity!  

It’s one of the biggest differentiators in working for FSO and biggest reasons we have been successful. Because of YOU, we can share in the happiness.  Coming up with crazy ideas to please a client or giving kudos to an employee who has done an exceptional job should inspire us to inspire others to be creative.  I believe this is part of the reason I love where I am and what I do. The other half is that I truly believe that i 

I’m not having fun what am I doing any of this for. The thrill of creative effort gives a slightly different type of happiness. It is a feeling of action, rather than completion. Putting effort into making something potentially beautiful from random thoughts, ideas, and raw inspiration is really quite a rush. At FSO you can quench your creativity by writing a blog, a newsletter, a morning message, creating something graphically, creating or improving an innovative way to process something electronically. These are just some small examples how we create “the happiest place to work” at FSO USA. 

Remember, nothing makes you happy; you have to decide to be happy. There is a satisfaction in accomplishing or creating something. It’s what we continue to do at FSO every day. Always have fun as you do the things that bring joy and thrills to your work and life.

All the best to you, today and always!

As Stacey wrote to me recently, "When I think of hospitality, I think of hotels and when I think of the most hospitable hotel in the world, the Ritz Carlton comes immediately to mind. I like to think of FSO as the Ritz Carlton of the outsourcing business. 

We continually strive to go "above and beyond" with our clients to provide the most enjoyable experience. 

Many of the Ritz's beliefs mirror the beliefs of Mitch and FSO. "Provide genuine care and comfort for your guests; provide the finest personal service and facilities and fulfill even the unexpressed wishes and needs of our guests" (clients)."

My dream of building the best outsourcing company in the world is unfolding right before our eyes. Let's jump on board and be a part of the journey at the happiest place to work in the nation.

Cheers and have a HAPPY, SAFE and JOYOUS weekend.

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

Read more inspiring messages from our employees HERE

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"The higher you climb the better the view"

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InspireME Friday: Shawn Curwen on TEAMwork!

"Nothing happens without the syncopated movement of our FSO TEAM. We are all here to win "championships" but it cannot be done without our team. I am quick to correct someone when they give kudos to one person when it was a T.E.A.M. effort."

Good Morning Folks,

As you know I task different folks from all walks of the company to send daily motivational messages to everyone.  Experience Director Shawn Curwen sent a great one last week on Teamwork. I want to share it with you because it embodies our whole philosophy of going to market and striving for excellence in our pursuit of the fulfillment of BOTH customer and employee dreams.

There is nothing more exciting or inspiring than TEAMWORK! We are surrounded and consumed by it everyday in sports, at work and even at home when parents are working together to raise a child to be successful or more important independent of them....WOW.   

Todays message is my Ode to a T.E.A.M. A team is constructed in such a way where you have a leader, a few "go to" people and supporting cast or "role players". I am reminded of the Chicago Bulls winning championship after championship with Phil Jackson as the leader...the coach, the guy who tells everyone where to go and how they will be better for it. Who does that remind you of (cue the Jeopardy music) MITCH!   

Where would we be without our G.O.A.T (Greatest of All Time) leader in this industry of on-site outsourcing.

Then we have the "go to" players like Michael Jordan.  eed I same more? This is our leadership, our ELT, RDs,  EDs, EMs, Leads and more. They are "scoring" and staying on top of the overall goal to win over our clients and get new clients for more opportunity. Then their our our role players...the folks that know what they have to do every day but when called upon can and will do more. I see this everyday at the "Mothership" and in field with my peers.   

Visiting with the Miami TEAM

Nothing happens without the syncopated movement of our FSO TEAM. We are all here to win "championships" but it cannot be done without our team. I am quick to correct someone when they give kudos to one person when it was a T.E.A.M. effort. 

TEAM Means TOGETHER EVERYONE ACHIEVES MORE..more cross training... more support...more succession for your growth...more love for the client! I could not do it everyday without my Mothership TEAM.They had never really worked with one another as closely as they are now. After we meet I watch them go and it's a symphony of tactical movement that curls either end of my mouth.    

Pride follows. Of course I want to do more. Spend some time watching football and you will witness on every play one man working as hard to get to score a touchdown as the next. Every yard..every inch they scratch and claw for to reach that goal line.  This same determination happens at HQ and our sites everyday. The goal is that we all see 2020 clearly.  Use this as your team concept and we will all achieve this and many other goals.  

I follow an African saying symbolized by the word  "Umbuntu" which means I am because you are. Let's get to work TEAM and get excited! Love them up...they deserve it, trust me. I came all the way to Miami to love up Lissette's team in the PwC office in Miami.  Beautiful office...beautiful team. Let the TEAM lovefest be the catalyst to how great we make our client experience.  

Shawn thanks for the wonderful message this morning and super glad you are with the fso family.. love having you and your smile. Happy Friday to all of you.. and YES, it is a beautiful weekend forecast ahead in New York.

Have a Happy, Healthy, Safe and Refreshing Weekend,

Love Life!

Mitchell D. Weiner

Chief Happiness Officer