"The secret fear of every boss is that employees are screwing up but are not saying anything about it. So even if you're afraid some bad news might upset your boss, make sure he's informed."
Good Morning Everyone and Welcome to Your Weekend!
Thanks God it’s Friday and THANK GOD IT’S FSO!
Thank you for another great week.
Lots of amazing stuff happening. From the Eexecutive Leadership Team to each and every employee, THANKS for the effort, passion and hard work.
Well done! That's why...
Hope springs eternal on this delicious Friday morning.
To set your head in high spirits before sending you off to all this glorious planet offers on a Spring weekend, I share a piece by Geoffrey James— author the world's most visited sales-oriented blog
Geoff's recent column, "8 Core Beliefs of Extraordinary Bosses," drew a flood of responses.
But there's one thing he didn't mention: An extraordinary boss communicates his expectations clearly to his team. That way, everyone understands what it will take to make your company succeed.
With that in mind: If you are the boss, you'll want to share this column with your team, because it will make your job a heck of a lot easier. And if by chance you're not the boss, memorize this column-because it contains the key to long-term success.
==> 8 Ways To Keep Your Boss (or investor) Happy By Geoffrey James
Here are the rules for keeping your boss happy:
1. Be true to your word.
Your boss wants to trust you. Really. Therefore, whenever you accept an assignment, follow through religiously, even fanatically. Do what you say you're going to do. Never over commit, and avoid hedging your bets with vague statements like "I'll try" and "maybe." Instead, make your word carry real weight.
2. No surprises, ever.
The secret fear of every boss is that employees are screwing up but are not saying anything about it. So even if you're afraid some bad news might upset your boss, make sure he's informed. Note: If your boss consistently "shoots the messenger," you can ignore this rule-because his behavior shows he doesn't really want to be in the know.
3. Be prepared on the details.
Your boss wants to believe you're competent and on top of things. That's why she sometimes picks an aspect of your job and begins randomly asking penetrating questions. Therefore, whenever you're meeting with the boss, have the details ready so you can answer these queries with grace and aplomb.
4. Take your job seriously.
Bosses appreciate individuals who truly care about what they do and willing to take the time to achieve a deep understanding of their craft. Bosses need people who have unique expertise. You don't have to be a pro at everything, but you should definitely have a specific area of knowledge that your boss values.
5. Have your boss's back.
When you see your boss about to make a foolish decision, it's your responsibility to attempt to convince him to make a different one. Make your best case, and express yourself clearly. However, once the decision is actually made, do your best to make it work-regardless of whether you think it was the right one.
6. Provide solutions, not complaints.
Complainers are the bane of your boss's existence. Nothing is more irritating or more boring than listening to somebody kvetch about things that they're not willing to change. So never bring up a problem unless you've got a solution to propose-or are willing to take the advice the boss gives you.
7. Communicate in plain language.
Bosses are busy people and have neither the time nor the inclination to wade through piles of biz-blab, jargon and weasel words. When dealing with your boss, speak and write in short sentences, use the fewest words possible to make a point, and make that point clear and easily understandable.
8. Know your real job.
Regardless of what it says on your job description, your real job is to make your boss successful. There are no exceptions to this rule. None.
And, by the way: Your boss's real job is to make you more successful. The reversal of these priorities is the source of almost all organizational problems.
When it comes to making the boss happy, all of us at FSO are fortunate to work for a company with hands-on leaders who work tirelessly to ensure we provide a warm and highly inspirational environment for YOU (our employees) and our clients.
Everyone on the team knows their position and role and they work in harmony to execute greatness. That is what FSO is all about – a perfect harmony of perfection and greatness.
We have a great company! Great focus on the people! Great management! Great rewards and recognition programs! Great references!
I cannot tell you how much I care about you, our employees. How much our employees care about our customers, and how our teamwork across the great USA is paying off.
Know that you very much inspire me and I rely on you, the FSO team, to make a difference.
With that said, be smart… be clever… be personable …and most of all make the most of this glorious spring weekend.
Have a GREAT day and a BETTER weekend!
Mitchell D. Weiner
Chief Happiness Officer
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