Shout Out Wednesday: National Operations Summit Sets Expectations, Objectives and Future Plans

"I can confidently say that after spending two solid and productive days specific to Operational perfection and greatness that the National Operations Team will work in sync, collaborate and drive remarkable results."

Good Morning Folks,

Recently our Regional Directors and Experience Directors came together for a two-day National Operations Summit. One of the main goals of our Summit was to facilitate a closer bond across our team and remind everyone that we are ONE team with talented people who are great at what they do. We also have some pretty clear expectations, objectives, deliverables and plans for Ops to execute and get results.

Everyone’s presentations brought an insight in to how we operate today and others showed exactly where we need to be going. Hospitality is our future and getting out of our box (thinking differently and creatively) will be key critical to our success.

I can confidently say that after spending two solid and productive days specific to Operational perfection and greatness that the National Operations Team will work in sync, collaborate and drive remarkable results. The goal is to continue to be a 12 out of 10 and keep our clients and our PEOPLE happy by exceeding the expectations across every Operations deliverable.

As one of our managers put it, "Some people wonder what did I do different to be successful and so many times recognized. Yes, it’s thinking “outside of the box” and bringing new ideas to the table, but it’s not only that. It’s the passion and drive that continues and gives me a new inspiration every day. The reason why I can’t stop, and I never will, is because I see this company as my home. This is my family and I TRULLY care. Doing things that I would do in my own company. Save money. Make your employees happy. Make your clients even happier. It’s all about leading by an example and treating others the way you want to be treated."

Now is the time to raise the bar and drive our vision and legacy across all of our accounts and across all of the US. Today is about getting results and executing across the board. We have a great company and great people. Keep the referrals coming and never stop thinking ahead about our growth. After all, Growth = Opportunity.

Remain motivated and inspired. I hope you are all fired up because I know I am.

Be great and (re)IMAGINE!

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

ABOUT FSO:

• The fastest growing and most successful national onsite outsourcing in the U.S. focused on 1) improving services, 2) reducing costs, and 3) giving employees  an opportunity to grow.
• We outsource functions like: Mail, Copy, Reception, Switchboard, Office Services, Records, Messenger, IT, Concierge, Front & Back Office and much more.
• 1600+ employees, operating in 60+ cities, 225+ operational sites, 98% employee retention & 100% client retention.
• We (re)imagine the ways businesses are run.

ABOUT FSO CEO & FOUNDER – MITCH WEINER:

• Pioneer of the onsite outsourcing business model.
• 20+ years of industry experience.
•  Previous owner of Archer, which he sold to Canon.

VIDEO:
Brief "corporate portrait" video shows who we are and what we can do for you HERE