Wednesday, September 21, 2016

Shout-Out Wednesday: Eager, Prepared, And Ready to Rise To Any Challenge

"Anthony always provides outstanding customer service. Anthony is friendly, proactive and always willing to help the team wherever possible."

Good Morning Folks,

Our team is committed to hiring quality employees who are trained, incentivized, and motivated. They are passionate about their purpose, excited about what they do, and you will feel like they are truly an extension of your business. We have a proven track record of reshaping our clients’ success by always improving service, controlling cost and taking better care of the people who serve them.

It’s a great joy for me to get to work every day with a team of such smart, creative, and passionate people. Here's what clients are writing to me about them:

From: The World's Largest Professional Services Firm
Re: Randy – NYC
"Randy helped a client recover items missing from one of the personal offices. Randy worked with office services and security to make them aware of the situation. Randy also followed up several days later to confirm when a resolution would be reached. He was persistent and followed up with until the matter was resolved. His valuable assistance is greatly appreciated."

Re: Joel – NYC
"Joel has been a great asset for the 20th floor. He’s been very attentive and proactive to all the floor needs. He handles all requests as urgent matters and completes all tasks in a timely manner. Well done Joel!!!"

From The NYC HQ Of The World's Preeminent Daily Newspaper
"Anthony recently joined the group in August and he has already surpassed our expectations. He always provides outstanding customer service. Anthony is friendly, proactive and always willing to help the  team wherever possible."

From Our AMLAW 200 Clients
Re: Stephen  – Boston
"Stephen has been such an asset constantly going above and beyond. Recently he was able to obtain a much needed file for an urgent matter in minutes amid a sea of files which was essential. He is a team player that can be relied on always. Great job, Stephen!!!!"

Re: Yanick  –  Stamford
"Yanick has been extremely helpful stepping in on multiple occasion and being point person at that office since the office currently does not have an office manager. She is a great asset to the office as she is always willing to step in where needed."

Re: Gil & Chris  – Washington, D.C.
"Thank you for understanding the client’s core values of customer service and teamwork and then going above and beyond to ensure that values are met."

To: Joseph  At One Of The Big Four Mobile Communications Companies 
"Joseph has provided excellent on the spot service at the client site. He resolved a need for space quickly, efficiently and with a polite and cheerful attitude. He also volunteered in helping move furniture without being asked to do so. His quick thinking and proactive demeanor was appreciated by the client immediately. Kudos Joseph!!!!"

To: Kevin & Jesse  – At Architectural Association
"Kevin & Jesse exceeded the clients expectations by taking the time to walk over a package to Fedex to ensure that the package went out that same evening even though Fedex has already picked up at the client site. They went the extra mile even after putting in a full day of work. Great job guys!!!!"

From Our Wall Street Clients
Re: Jonathan, Cesar & Andrew 
"They go above and beyond in all they do to find quick and efficient solutions. Their attention to detail and sense of urgency ensures that all request especially last minutes ones are immediately addressed and taken care."

Re: Christopher & Woody 
"Christopher and Woody was a phenomenal help in executing a special event we hosted for a Global Investing Network. They went above and beyond to help make the event so special. Numerous complements were received from the external guests about what a nice event it was, in large part because of the professionalism and welcoming nature of our team."

We get great results when we have the right people in place who have solid relationships with our clients.

To those applauded, today CHEERS to you and THANK YOU for working tirelessly to deliver Service Extraordinaire with a smile. I am so proud of all of you, and to count you among the FSO family. Keep up the great work!!

Have a great day and thanks for being a part of our amazing journey.

Mitchell D. Weiner
Chief Happiness Officer  

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"Am I not destroying my enemies when I make friends of them?" 
~~ Abraham Lincoln
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About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

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