Thursday, March 9, 2017

Shout-Out: What I AM Hearing About FSO Staff...

"I can’t imagine how we could run without you."

Good Morning Folks,

Our success is all about our clients knowing they can always count on us, we will always be there for them, we care about their success and we would never let them down.

Here's what we are hearing about FSO staff:

Front of House Solutions
“I couldn’t be happier with my decision, when I walk in the door and present this building to my customers.”

"She has a very upbeat, can do personality and certainly provided the support that our Chairman needed while visiting the office for meetings."

"Her smiling personality and professionalism is always shining. She is willing to take the extra step to assist greets our guests and our employees.”

"This young lady clearly takes her job seriously and enjoys what she is doing. She greets me and my colleagues every morning with a smile and "how are you today? Can I do anything for you? Do you need anything?" It means so very much to have had you there to help. It just helps me start my day off right.”

Hospitality Solutions
"They have really done a fantastic job managing our concierge experience  at headquarters, and have completely changed the employee experience from day one.”

“They continually strive to go "above and beyond" to provide us with the most enjoyable experience. I've never had this type of great Customer Service and experience from the Office Services department before."

“Her excitement and sweetness is intoxicating. I was so proud to be there and am so proud to have her and her team represent our company.”

IT Solutions
“Whether related to locating and securing a conference room, or providing a GoToMeeting, or simply providing some necessary information, they always go above and beyond in a time crunching matter.”

"The money I save on temporary help alone made switching to FSO worthwhile.”

“Having Kelly represent us the way she does leaves a lasting first impression with our guests. She displays a genuine “brother at your side” commitment!"

“We had less than a month to do what the Chairman had been planning for a year… we had a limited budget…. and a space that can be challenging… and it all didn’t just work … IT ROCKED!”

Legal Solutions
“She is a motivated, self-starter, who is incredibly responsive to our lawyers, staff and clients in a very professional and friendly manner.”

“Anything I’ve needed for my attorneys in the last few weeks, I get an immediate response from the front desk, and a follow up call to make sure everything is taken care off."

“Richard is valuable to the IP group having downloaded and checked over 800 patents.  He keeps the files in order and gets files whenever needed right away.”

"It's well-worth the savings in the long run as opposed to having everything else just tagged and stored offsite needlessly."

Financial Solutions
 "We would like to shout out Tyler and Sarah for their consistent “can do” attitude, quick delivery on request and especially with a smile. Thank you for going above and beyond and appreciate everything they do for the two buildings."

"Thanks for helping us become one of the Crain's "Best places to work in Chicago". The impression that we have made on all of our visitors from the Mayor to our Senior Leadership has been fantastic."

Education Solutions
“Thank you so much for your help coordinating our graduation yesterday! You made my job so much easier and really helped the event run smoothly!”

"Kudos to Dianne for helping with a very urgent request and always being available for any project, big or small. Dianne truly goes the extra mile to ensure that we the best service possible."

Healthcare solutions
"She has quickly learned all of the manual TC protocols, and all of the blood isolation protocols and QC testing. I am impressed with her attention to detail and overall good nature.”

“I had an emergency request to produce oversize copies of posters, which she fulfilled in less than 15 minutes. She was friendly, polite and very understanding of my short notice request." 

“I am a scientist at whom your staff helped with an infographics/slide project for an HIV conference in Boston.  The “WOW” factor was present and well-received.”

Media Solutions
"Our COO's schedule is difficult to manage, but Ardiana went above and beyond to secure a guest office for his visit. It’s a joy to work with her.” 

"She is very charismatic and approachable. She has helped me numerous times with anything I need on the floor. Her periodic check ups help to avoid minor situations turning into bigger ones and brings balance to our floor.  Thank you very much! We appreciate your help!"

"She's quick to respond, efficient and handles the most complex/annoying of requests, she's been absolutely indispensable." 

“From and catered meetings and conference room setups to reception and messengers, FSO does whatever it takes to make sure our end-users are fully satisfied.”

Retail Solutions
"He went the extra mile and in doing so he saved us tens of thousands of dollars in shipping charges."

“Thank you for all of your help and hospitality this past week. You made everything top notch for all of our guests.”

Our team is committed to hiring quality employees who are trained, incentivized, and motivated. They are passionate about their purpose, excited about what they do, and you will feel like they are truly an extension of your business. We have a proven track record of reshaping our clients’ success by always improving service, controlling cost and taking better care of the people who serve them.

It’s a great joy for me to get to work every day with a team of such smart, creative, and passionate people. Know that you are all APPRECIATED!

Have a great day and thanks for being a part of our amazing journey.

Mitchell D. Weiner
Chief Happiness Officer  

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"If the wind will not serve, take to the oars." –Latin Proverb
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About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

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