"Gratitude is a beautiful way to acknowledge those who make our lives happier and more meaningful. This, along with care, motivation, people development and training is how I’ve built my business."
Good Morning Folks,
It's an honor to share feedback from our clients about our employees at their sites. These "CCO Shout Outs" as they are known internally were celebrated and rewarded at out last team meeting by Chief Chaos Officer, Jim Caton.
Our clients LOVE us! Why? Because of YOU, our teammates! Here are highlights from all the kudos we’ve received since our last edition. Keep up the good work!
Trevor Adams, Societe Generale
“I wanted to take a minute to tell you how fortunate I have been to know, and work with Trevor Adams. He is a remarkable, conscientious, and quick thinking individual.”
FSO Team at ASME
“Just wanted to follow up with you and commend your staff for their excellent and courteous service. What a pleasure it is to be greeted each morning by your staff members as I walk to my desk. They even know me by name already!”
Jamie Ford, Itau Banco
“This place can use the kind of attitude that Jaime brings to this organization. She is very pleasant and professional.”
Asia Coleman, Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
“Talk about a work ethic! She’s such a pleasure to deal with.”
Marc Jongoy, Integro
“Just wanted to drop a note of support and appreciation for Marc. He is consistently polite, supportive and responsive. Glad he is here helping us out.”
Adiatu Yansaneh, Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
“Thanks so much for your effort, willingness, and professionalism in handling this credit for us.”
Ben Rydell, Y&R
“I just wanted to let you know how much I appreciate the many professional services provided by Ben. He is friendly, responsive …On a personal level, he is very caring and follows up immediately with helpful tips to make our lives easier. He is a joy to work with and we are lucky to have him.”
Belinda Plaza, Washington Commons
“I wanted to take a moment to write to you about Belinda, the concierge at Washington Commons in Jersey City. Her warm smile is a delight to come home to each day and if you could see the way my 1 year old lights up when he sees her it would melt your heart. But her exceptional work ethic is what really makes her stand out. Honestly I don't know if this building could run without her.”
Miguel Rivas, Metropolitan College of New York
“He is a good team player and is consistently respectful of co-workers and clients. During my absence he did a great job and consistently meets and completes all my expectations and always exceeds job requirements.”
FSO Team at Brookfield
“Thank you: Jamel for delivering an important set of drawings to Sophia; Jorge for requesting the 3WFC ID for Plaza Construction; Victor for tracking ceramic samples pack and delivering it to Sophia; and Justin for hand delivering the very important Tower 2 plans and CD to Battery Park City Authority. I appreciate your help.”
Louis Martes, AICHE
“Louis has taken on increased responsibilities and the office administrator has really been able to lean on him. Really nice guy who deserves to be recognized.”
Luis Rivera, RK&O
“Thank you so much for handling this so professionally last night. You did a great job and I really appreciate your hard work.”
Kevin Jackson and the FSO Team at ASME
“I just want to give a huge kudos to the group at ASME for helping make our site tour this morning awesome! All of them (Lou, Ray, Germaine, Kevin & Shaunda) went above and beyond to make sure the site was spotless, to be welcoming and even answered questions and provided great info to the prospect directly. Could not have done it without them!”
Brian McCauley, Sherman
“You had an award winning week! Nice work on all the projects. The new team looks happy and productive each time we meet, and probably because of your influence there too.”
Pam Parker, Ogletree, Deakins, Nash, Smoak & Stewart, P.C.
“Pam does an excellent job of making sure everyone has what they need when they come to the Copy Room. She is very pleasant and takes her job very seriously. I think that Pam does a great service to FSO as she always has a bright smile and an attitude that is pro-active.”
Lisa XXX, Fross Zelnick
“Just wanted to let you know that Lisa has been helping me for the past week to locate a box that we needed. She never gave up. greatly appreciated her help.”
Kaci Polk, FSO Experience Manager
“It’s great to have a director that is willing to teach you everything that he knows and is knowledgeable in his field. I love that he shows a true interest in my goals and the potential growth that is in this company.” –Laverne Peterson, Records Supervisor at McCarter & English
And a *special* shout out to Shalaine Adams (Corporate Trainer) and Chelsea Weiner (People Solutions Specialist) who been out in field developing and implementing updated Experience Greatness and various skills-based training programs for our valued employees. Here is some of the wonderful feedback we’ve received on their tremendous efforts. You GO GIRLS!
“I am certain that this kind of training is essential in the workplace across the country and especially for the personnel FSO is responsible for. It will absolutely help your employees grow into stronger, more capable, and better employees for you and your clients. I applaud and appreciate your efforts.” -Client Contact at New York Magazine
“This training will provide them with the tools to deliver the Personal, Passionate, and Productive services that distinguish FSO. Please let me know when the next training class will be held because I want to make sure that all of my employees take this training.” -FSO Experience Manager, Israel Butler
“The training was needed. It was inspiring, and it certainly left an impact on the staff…it made them feel as if they were part of the solution and not the problem. At my last employer, they didn’t care if you were trained or didn’t have any customer service skills. That type of routine made me not even want to go to work. Today, my work is fulfilling and I’m learning more each day.” –FSO Experience Manger, David Canales
“I want to thank you for your visit at Fross Zelnick today. You were professional, informative and inspiring. You came with so much energy and I know it helped the team.” –FSO Experience Manger, Phillip Boyce
Sound like the kind of team you'd like to be apart of? A company where your talents and ambitions are appreciated, celebrated and advanced? The successful candidate will first and foremost be a savvy, fire-–-in-–-the-–-belly hard worker with a passion for new challenges. S/he will be a will be a spirited idea person with the ability to deliver the highest standards of customer service.
Sound good? Inquire HERE
Have a GREAT day,
Love One Another As I Love You,
Mitchell D. Weiner
Chief Happiness Officer
......................................................................
"If you want to change who you are, change what you do."
"If you want to change who you are, change what you do."
......................................................................
No comments:
Post a Comment