Getting On Well With People You Work With The Most Fulfilling Part of a Job

"Positive working relationships and feeling good while at work are really important when looking at overall employee health and well being."

Good Morning Folks,

Just under half (42%) of workers felt positive relationships helped them to feel good at work, compared with a mere 14% for hitting their targets.

In the survey of more than 1,400 workers by HR Magazine in the UK, "having a good work/life balance was the second (40%) most common reason for feeling good at work, followed by receiving praise (26%) and earning the trust (16%) of their boss."

The survey also revealed only 4% of workers felt team activities including 'away-days' made them feel good at work.

Organizations with healthy, happy employees can find they see improvements in productivity and results. The survey results demonstrate how looking out for each other's well being and having a good work / life balance is essential."

Ar FSO, It’s to the credit of our fast-paced and results-oriented environment. Our team members are all energized by our growth, leadership position in the marketplace and the integral role they play in our success. At FSO, every team member matters. In fact, due to the very nature of our business, without our people and their unique skill sets and perspective, FSO would not be the leader that it is today.

The FSO culture celebrates the differences of our people and what we all collectively bring to the table. One of our most important characteristics is the diversity of our team members… our backgrounds… the way we think… the way we see the world. All of these different perspectives are critical to our success and speak directly to the culture here.

Clients also say that our company excels at attracting people with a great work ethic and an upbeat attitude. “They are very positive and incredibly helpful, considerate and kind,” said the COO of New York-based media giant, who uses FSO to staff the mailroom and front desk and fill administrative posts. “The first candidate they send me usually nails the criteria I’m looking for, so my time isn’t wasted meeting five people in order to hire the right one.”

This is what underlies the difference between the happiest jobs and the most hated jobs. One set of jobs feels worthwhile, while in the other jobs, people can’t see the point.

The problems in the most hated jobs can’t be solved by job redesign or clearer career paths. Instead the organizations must undertake fundamental change to manage themselves in a radically different way with a focus on delighting the customer through continuous innovation and all the consequent changes that are needed to accomplish that.

We believe in lavishing praise, giving sincere thanks, looking for the best in everyone, never criticizing and catch ‘em being good! We set the precedent, telling people what they are doing right, and specifically why they are of value— raising the bar to a higher level.

The result of this philosophy is happy customers, workers who can see meaning in their contributions and soaring profits for those clients who place their trust in us.

In the spirit of the season.... CHEERS!

Mitchell D. Weiner
Chief Happiness Officer

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"Not happy with their job? Then let me have it. I just want to work."

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National Expansion; Future Leaders Promoted From Within And Other Thoughts For A Cold and Snowy Hump Day

Image: Forbes

"Matt has impressed me with his ability to dive in and learn the Records procedures and details of our system. When issues arise he consults me appropriately and together we resolve them. I look forward to further work with Matt. Thanks for hiring an experienced Records Manager who hit the ground running and brings a lot to the table."

Good Morning Folks

I hope you are all off to a WONDERFUL week so far.

I have been zipping across the country for the past few months and it has been wonderful to see our Personal, Passionate and Productive culture alive and kicking across the nation. Thank you to each and everyone of you for representing FSO with positive energy, smiles, amazing hospitality and customer service.

One of our 2014 goals is to have the most inspired, motivated and best trained employees in the industry. FSO is based on some very solid beliefs that are centered around building a career path for the passionate people who consistently do a great job for our clients.

Nothing is more important than having great people who care about the service they provide to our customers. Identifying and finding great people starts with knowing exactly what you are looking for - that fire in the belly, skip in the step and twinkle in the eye. Our Future Leaders must have the desire to grow and be a part of something amazing, something BIGGER.  

Everyday the Executive Leadership Team are thinking about how we can further expand growth opportunities, career paths, incentives and success with us. I am so passionate about the FLP Program and promoting from within, I want to ensure those who have grown and flourished with us are given the first opportunity to move up in their careers with us.

Another top goal of our organization is ensuring that we launch each new site with an FSO EM or Lead -- at a minimum! In other words, we will not open an account without an FSO person. Our goal  of ensuring perfect implementations will only be achieved by having as many FSO employees go to new sites as possible, and we will backfill them with new FSO employees in their current site. Simply put, this provides the opportunity for growth & advancement for all FSO employees.

You know that I am personally invested and CARE about every person in our company. It is part of the personal touch we brings to our prospects and FSO clients. Did you know that hundreds of our corporate and field staff were uncovered and/or promoted through me alone! Pretty impressive and we’ll only get stronger and better with a well-oiled FLP.

There are 2 ways for existing FSO employees to become a part of the FLP:

If YOU are a top performing employee, you have the fire, skip, twinkle, AND you are interested in being a part of the FLP (which will likely require leaving your current site), speak up! Call me or Denise directly and let us know you want to grow your career with FSO!  We want to hear from you to fulfill your dreams!  

If you are an EM, EAD, ED, RD, or a member of the PS or ELT and you know an employee who has the fire, skip, twinkle AND they are interested in growing their career with FSO, call me or Denise directly!

If this sounds incredible and impressive to the forgotten hourly employees stuck in dead-end jobs elsewhere, and the kind of career path and commitment you would like to be assured in return for your investment working hard every day, please send your resume to Kshepherd (at) fso-outsourcing.com.

I am personally committed to (re)IMAGING our FLP to enhance the FSO Employee Experience. 

I’m only one person and know I can’t do it alone. I need your knowledge, expertise and experience. 

We are family & it’s all about TEAM WORK!

Have a GREAT Day. Love Life.

I'll be a seeing you soon.

Mitchell D. Weiner

Chief Happiness Officer  

==> InspireME Friday: Ask For A Reference, Not A Job

"And by letting them know that you hold them in high enough esteem to potentially use them as a reference, you're actually paying them a compliment."

Good Morning Folks,

I can say that FSO has taken the industry by storm! Literally and figuratively.

We made it through another week of the worst winter weather on record, and what troopers the team at FSO are. A client writes: 

"I just wanted to send you a quick note regarding the FSO Team. They have made every effort to get into the office regardless of the adverse weather conditions we have been experiencing this winter. Charles, Harun, Gene and Kathy have made my job easier as I know they will always be in the office when I cannot get there. Knowing that they are always there to support me to make the office run smoothly has been extremely helpful. I just wanted to take this opportunity to “sing their praises”.

That's what we call going the extra smile. It comes standard with every engagement!

With operations in 57 major US cities and a clear focus on concierge service, our goal remains the same - to help firms improve operations & SAVE MONEY.

Now some inspiration for those seeking a job or a better job— there's an easy way to turn dreaded employment networking into deadly effective bonding: 

When you're networking, ask for a reference, not a job. 

Whether you're doing catch-up drinks or grabbing lunch to reconnect (and, hopefully, staying out of this horrible heat!), your main goal is to get an ally, not a tally of job listings. Adding another helping hand to your search is your aim. 

So don't ask your college buddy if he knows of any jobs for people like you. How would he? 

And don't ask your boss from two jobs ago if she has the names of any people who are currently looking to hire somebody like you. It puts her on the spot. 

No, instead, ask for a reference. Mention that you're going to be moving on, or you're already looking, or that you're actively out on the street. Let them know the type of positions you are and are notsuited for, and what you're hoping to achieve in your next opportunity. 

And then ask them if — when it gets to that happy place in your search — it would be OK to use them as a reference. 

By not putting them on the spot about specific job openings, you reduce the awkwardness inherent in the networking conversation. 

And by letting them know that you hold them in high enough esteem to potentially use them as a reference, you're actually paying them a compliment. 

You're also making it easier for them to say "yes", and to feel good about themselves for being a good friend and helping you out with this little favor. 

All of which means that you have a new buddy in your search — one who's going to be thinking about keeping an eye out for new opportunities and an ear open for fresh possibilities for their reference-able friend: you. 

It's wins and grins all around. 

Now, this doesn't work for just any old person you meet on the street. There's probably a pretty good match between people you'd take to lunch and those you could ask to be a reference. So my advice would be to stick to asking those you know well enough. 

Being realistic, the widely offered and deeply wrong advice from the past decade that you should try to extract favors, concessions, names, jobs, and career assistance from people you've only met over the phone is not only useless, it can be counter-productive to your aims by antagonizing your broader network. 

By making your networking about compliments, you'll find it pays dividends. 

Never lose that skip in your step, fire in your belly or twinkle in your eye!

We're on fire and this company is doing amazing things to build for the future. 

From our wonderful FSO Family have a GREAT weekend, be happy and… Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

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“ Genius is eternal patience” — Michelangelo
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Why Isn't Anyone Reading Your Resume? Your LinkUP To Job Search Success

"As a trusted business partner and friend I am seeking your recommendations of highly motivated people who are looking for a new opportunity and bright future in the field of Human Resources.. ASAP"

Good Morning Folks,

Sorry to hear about the continued snow and cold around the USA. I myself had some major delays last night and had about 3.5 hours of sleep but I'm inspired and totally on fire.

Since FSO is conducting a nationwide job search for marketing and HR talent, and it's been too long between LinkUps— I thought I would share more broadly some of the career advice that I have been posting recently on LinkedIn.

It's not you: Why no one's reading your resume
Why isn't anyone reading your resume? Here are some ways to navigate recruiters' Applicant Tracking Systems and get yourself noticed.

Spending on Corporate Training Soars: Employee Capabilities a Priority
Corporate training is always a very good indicator of economic activity:  when companies slow down they often cut training spending, and then as business grows they ramp back up to train new hires, sales people, and leaders. This is among the most discretionary of all corporate spending areas, so it is an excellent bellwether for business confidence.

If I Had a Hammer
The automation of today and the future requires a (re)IMAGINED approach to job search and preparation

The Basics of Not Bombing and Interview
It doesn’t matter if you have 20 years of experience and a letter of recommendation from the president of the United States — if you bomb the interview, you’re not getting hired. Here’s what you need to consider

8 Tips To Dress For Interview Success
Struggling to decide on an outfit for your upcoming job interview? What you wear to an interview creates an image or perception of the type of person you are, so choosing your attire is critical to presenting yourself as the right candidate to hire.

These are the 50 best places to work for 2014 

6 Habits of Remarkably Likable People
Hiring Managers cite the number one reason in competitive races for one position, it's the Likability factor or as better known in singing competitions the "X" factor that decides.

5 Steps to Writing an Amazing LinkedIn Recommendation
Beyond what you provide a recruiter, they will go to your LinkedIn page to do reference checks. Are yours in order and the best they can be. The time to ask for recommendations is when you are ion your game not the day after you've been swept up in an unexpected restructuring that can happen to anyone.

Should you or someone you know of make a GREAT fit for FSO's Personal, Passionate & Productive culture, please contact me directly (mweiner at fso-outsourcing.com) or send resumes to Lindsay Gallagher (lgallagher at fso-outsourcing.com). 
 

When it comes to delivering our services, our people are the driving force in making the difference. Our goal has always been to ensure that the staff we have are so passionate and are armed with the tools and knowledge to succeed in their ultimate career and life goals. 

Have a GREAT Day. Love Life.

I'll be a seeing you soon.

Mitchell D. Weiner

Chief Happiness Officer  

Winning Isn't The Only Thing It's Everything!

"Lets get that word out there.  FSO USA. We are on fire." 

Good Morning Folks,

Well I woke up to yet more snow in NYC. And it says it is going to be a week of snow. Three storms in a row. But that didn't stop the Seahawks last night! And a little snow won't stop FSO ever.

Talk about having a strategy to win and witnessing one of the most dominating team performances ever!

They certainly did and shut down Peyton Manning. That was not luck. All strategy. Just like us.  Nothing is won or gained on basic skills. It is all wining, planning and of course a ton of STRATEGY. 

The Seattle Seahawks played an outstanding game and became the winners. Total domination on all fronts from special teams to starters. 

They started the year asking each other WHY NOT US? 

Every day the team came in and gave it all they had. Each individual player and coach gave it all they had. 

They would accept nothing short of a win in the big game.  

A game to remember for sure and another one those great life experiences - just like the Seahawks - FSO is on fire and Inspiring a Nation.

It's all about team work!

With that in mind I want to share with the world on this blog, what we do at FSO to inspire team work and bring out everyone's best.

In order to properly recognize our folks who go above and beyond providing the highest level of hospitality for our clients, I’m thrilled to (re)present our our (re)IMAGINED Awards & Recognition Program for 2014:

==> (re)IMAGINE Associate Award
This monthly award will be given to FIVE Associates across all. The criteria for winning this coveted award will be based on: Kudos, Performance & Best Practices. The reward? Cash Prize and Framed Certificate of Recognition.

==> Kudos Distinction Award
This award will be given to one FSO Associate who receives the most amount of unsolicited client kudos in one month. The reward? Cash Prize and Framed Certificate of Recognition.

==> Inspiration Award
This monthly award is for our Experience Managers who demonstrate: unbeatable leadership, drive cost savings and earn top service scores. The reward? Cash Prize and Framed Certificate of Recognition.

==> Make it Rain Award
As the names states, this monthly award is for our Experience Managers who as we like to say, ‘make it rain’ – earning top revenue generation. The reward? Cash Prize and Framed Certificate of Recognition.

==> The Maximizer Award
This monthly award is for our Experience Managers who achieve top margin improvement at his/her sites. The reward? Cash Prize and Framed Certificate of Recognition.

==> The Mitch Weiner Light It Up Award
Probably the ultimate of all awards, The Mitch Weiner Inspiration Award will be given one employee across our entire enterprise each month. To qualify, you must demonstrate leadership, inspire others, produce outstanding results, comply and adhere to the Client and Employee Love Fest and deliver on Mitch’s message, vision and legacy daily. Certainly no easy feat, the recipient of this award will receive: Cash Prize and Framed Certificate of Recognition.

==> (re)IMAGINE Hospitality Site of the Month
One of the more highly competitive and coveted awards for FSO is our (re)IMAGINE Site of the Month. To put the competition on an even playing field this year, we broke out our sites into two categories strictly based on headcount. They are as follows:

• *The Paramount Group – Includes sites with 5 headcount and below 
• *The Colassal Group – Includes sites with 6 headcount and above

Represented by a Stanley Cup Replica, the award goes to the most outstanding FSO Site of the Month in each of the above mentioned categories. In addition to showcasing the accomplishment with a trophy, each site that wins will be provided with a social event budget to host a gathering of their choice (catered lunch, ice cream social, bowling party). 

Winners of this award will automatically be entered into the running for our (re)IMAGINE Site of the Year. Cheers to teamwork & collaboration!

Our January winners will be announced right here soon.

The future is bright, and I promise you I personally could not be more focused on helping each and every one of you achieve your greatest success. 

Never lose that skip in your step, fire in your belly or twinkle in your eye!

Have a great day folks and see you all soon.  

Mitch :-)

Mitchell D. Weiner

Chief Happiness Officer  

BONUS TO THINK ABOUT:

It's Time For Shout Outs! WOW – HUGE CONGRATULATIONS TO ALL OUR AWARD WINNERS!!

BBDO Team

"We have an awesome product. We have competitors asleep at the wheel and a boss who pushes for greatness."

Good Morning Folks, 

Due to great strategy and planning, 2014 is poised to be another banner year for FSO. We are going to *light up the nation*! If you love seeing the FSO spirit in action, and reading all the Kudos, today's post is for you.

First, I want to give well-deserved recognition to all our winners– from the EM of the Month to the MVP Award and onto the Passionate Powerhouse Award – this is what it is all about and what we are and will be known for.

Experience Manager of the Month:

November- Kevin Jackson, ASME

December- Christian Diaz 

FSO MVP of the Month

November- Alred Pereira, ED 

December- FSO HQ Office Services Team 

FSO Passionate Powerhouse of the month:

November-McCarter & English

December- Y&R

From Left to Right our staff at: BBDO, Cahil Gordon, Univision Miami, Sarah Lawrence College, American University, UN Bookstore, Schnader & Univision

==> CCO Shout Outs
Here are some of the AWESOME things our clients are saying about our motivated, team oriented, passionate people…

Juan Tinch & Ezequiel Martinez, Univision, New York
"I wanted to take just a moment to acknowledge the amazing support of the ETS Team and NYC Mailroom, Cynthia and last but not least Elideth here at Univision provided with getting computers and phones and all the extra equipment situated. The move could not have gone better or smoother."

Brennan Becker, CAPCO
"Definitely one of a kind. Yes the mark of greatness, is when the small things count. Like her name means in Yiddish, 'Fire'."
    
The FSO Team at CAPCO

Team at McCarter & English, LLP 

Marcus Williams & Devon Spencer, McCarter & English, LLP 
"Last Wed. at about 4:30 p.m. I unexpectedly  needed a file for a meeting that had just been called for last Thursday morning.  My secretary was gone, as was Tracy the paralegal, who had to leave earlier than usual because she was worried that her pipes were freezing at home. Marcus and Spencer appeared at my office door at about 5:15, file in hand.  I was able to prepare and go to the meeting the next morning with the papers I needed. It sounds trite, but we truly are a family here and when people go over and above to help someone else, they are worthy of recognition.  Thank you, Marcus and Spencer. You made the firm look good."

Toni Ann Stevens, Unicredit
"Toni Ann is a rockstar's dream! Really wonderful and detail orientated. Even the toughest person to handle within UniCredit has nothing but raves for Toni Ann. I am so grateful she is the person filling in for me while I am away taking my class, I don't have to worry about a thing. Thank you so much for finding her!!"

Julieta Capote, Moses & Singer LLP 
"Julieta came to work on Friday January 3rd, and despite the snow storm and transportation difficulties, she arrived early to handle our bagel breakfast.  She is amazing, has a wealth of talents, and is just a pleasure to have at our site."

The FSO Staff at The Cliffs, New Jersey
"I just wanted to send you a quick email to let you know that two of the staff at the Cliffs went Above & Beyond for me in the last couple days. I caught that awful stomach bug that is going around. I called down to Martin on Friday morning to call the paramedics and he instantly was upstairs to help me. He also went to the store to pick me up a few things that the paramedics recommended. I honestly don't know what I would have done without his help these last few days."

The Team at CAPCO

Gabrial Santant & Roger Rios, CAPCO 
"I have never been more impressed by the way Roger and Gabriel take care of this place! Just the mere fact that I have only been here 3 weeks and their work has made an impression on me speaks for itself."

Not only are they always extremely friendly and helpful, everything under their realm is always in tip top shape - there is never a want for anything because they are always ahead of the game.  Wanted to just share that with you and make sure they get recognized for their hard work because they certainly deserve it!"

Clare Gallagher, CAPCO
"I wanted to formally recognize Clare for the help she has provided over the last few months. I moved to New York in early September, and Clare has consistently worked to ensure that I have settled in with a minimum of fuss. She was particularly helpful in sorting out my company phone, which I had a few bespoke requirements with. She has also been very helpful with numerous room requests and AV requirements."

The FSO Team at Fross Zelnick 
"All of the filing room staff is in the same unique position as a singer's accompanist and is generally taken for granted by the people they help. I cannot survive here without you, without your help, your supportive quick response, your intelligence and know-how - and flexibility (when I know accutely how thin you are spread some days). I know this does NOT make up for all the pressure that I have personally placed you under, but thank you for all of your help. I could not survive without you."

The FSO Team at Schnader, Philadephia, PA
"The secretaries on 34 wanted to thank Drina for helping out and organizing our copy stations.  They look great and are perfectly organized.  We appreciate her going the extra mile! It makes our work easier. We think all of the mail & records staff have been really friendly, pleasant and quite helpful!  Thanks for doing a great job!"

The FSO Team at Schnader 

Brayhan Cuervo, Neuberger Berman
"With Melissa out, Brian's help has been invaluable to us. We have thanked him 100 times :) but thank you to you and Tracie for making this happen and your ongoing support

The FSO Team at Richemont 
"Here at Richemont we just completed about half of several extremely large moves and construction projects with more on the near and far horizon. I could not have managed or completed these without the entire support of my team. Everything went, and is going very smoothly, with these projects, and this is mainly due to the dedication and strength of the team. I have no doubt that with everyone's continued support, all remaining projects, and especially the move of Cartier's offices, will be a huge success."

Kevin Jackson & The FSO Team at ASME
"I can’t say enough, Kevin is on top of it – he teaches, he trains, he cares. The staff are not only helpful but they really know things. Their knowledge has been phenomenal in supporting me and ASME. The team is in harmony, they are so helpful and if I ask for anything they are all over it and so proactive and get it DONE."

Christine Vanhorne, Brookfield Asset Management

Team at New York Times

"I don't know where to begin...you were a dream to work with. From start to finish I was impressed by how professional you handled everything and how everything was flawless. The dinner itself was beautiful.  I am still besides myself at how well everything came together. It was a pleasure working with you and I congratulate you for a job well done!"

The FSO Team at NY Times
"I just ran into Catherine Dolan in the cafeteria this morning and she complemented you and FSO for such a great job that was done in making sure the equipment was delivered as needed for their show this weekend. Catherine praised you personally and FSO as a whole, how professional and committed the company is."




Donald Myers and Jose Hernandez, Shiseido
"They helped the Miami team plan and execute an outstanding seminar. They were always warm, kind, hospitable and willing to help. The Miami team was incredibly gracious and highly complementary of the group and their experience with your team."

The FSO Team at Shiseido

Luis Muniz, Clyde & Co. 
"Thank you very much for helping out on the Office Services project at Clyde & Co. I really appreciate your willingness to help out outside your current position and other locations that you cover for FSO. It is helpful to have someone who has had experience with similar issues on previous projects to offer guidance. I know FSO, Clyde & Co and myself are very happy to have you assisting in this matter."

Team at Clyde & Co.

Candace Britt, GLM 
"I wanted to give Candace recognition for her work with Eva. These past two days Candace has made sure that Eva has not missed a thing. Candace breaks everything down to Eva so that there are no questions and to prevent mistakes. This shows that Candace takes her job seriously. On top of Candace doing her job and helping Eva, Candace has this warm, approachable, “hey I’m here if you need me” attitude. She is kind and never gives you the impression that any of your questions are silly. Candace is an amazing TEAM PLAYER. Always willing to jump in and help."

As we continue to expand our national footprint with a keen focus on hospitality and concierge service, communication remains key. 

Take a moment to realize we are the only company in the industry celebrating every site for their amazing work. 

Cheers to our winners for striving for perfection now and in the future.

Have a GREAT Day. Love Life & let’s keep the energy and passion rolling!!!

I'll be a seeing you soon.

Mitchell D. Weiner

Chief Happiness Officer  

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Success - "To laugh often and much; to win the respect of intelligent people and the affection of children; to earn the appreciation of honest critics and endure the betrayal of false friends; to appreciate beauty; to find the best in others; to leave the world a bit better, whether by a healthy child, a garden patch or a redeemed social condition; to know even one life has breathed easier because you have lived; this is to have succeeded." Hat Tip Dawn Giuffrida
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Referrals Needed For HR Positions In Our Rapidly Expanding INC 500 Firm

"As a trusted business partner and friend I am seeking your recommendations of highly motivated people who are looking for a new opportunity and bright future in the field of Human Resources.. ASAP"











Good Afternoon Folks,

To everyone who responded to my most recent email regarding our Sales hiring needs, THANK YOU! Your support is invaluable and greatly appreciated. 
 


With that said, today I'm seeking your recommendations for strong candidates who will assist in strengthening our already robust People Solutions (HR) department. Most immediately we are recruiting for the following positions: 


==> National Director, Training & Development -
This person will be placed in NY and will be required to be available to travel 40% of the time. Reporting into our SVP of People Solutions, this individual will be responsible for increasing productivity per person by developing and implementing industry leading training and development programs. 

==> National Director, Recruitment 
Working closely with our SVP of People Solutions and our Operations team, this individual will own the strategy and plans for sourcing & hiring outstanding, passionate candidates who will deliver service with a smile and ultimately help support our growth across the country. This personal will also be placed in NY and will be required to be available to travel 40% of the time. 

==> HR Generalists for NYC, North East Region & South East Region
These individuals will be responsible for building strong relationships with our employees and clients, talent management, & employee relations. Additionally, they will be responsible for recruitment and training and development.   
  


Should you or someone you know of make a GREAT fit for FSO's Personal, Passionate & Productive culture, please contact me directly (mweiner at fso-outsourcing.com) or send resumes to Lindsay Gallagher (lgallagher at fso-outsourcing.com). 
 

When it comes to delivering our services, our people are the driving force in making the difference. Our goal has always been to ensure that the staff we have are so passionate and are armed with the tools and knowledge to succeed in their ultimate career and life goals. 

Thanks for helping us help you. 


Have a GREAT Day. Love Life.

I'll be a seeing you soon.

Mitchell D. Weiner

Chief Happiness Officer  

Giving Thanks, With Love and Warmth, From Your Friends at FSO

ERIC HOFFER once said: 

"The hardest arithmetic to master is that which enables us to count our blessings."

Good Morning Folks,

Gratitude unlocks the fullness of life. It turns what we have into enough, and more. It turns denial into acceptance, chaos into order, confusion into clarity.... It turns problems into gifts, failures into success, the unexpected into perfect timing, and mistakes into important events. Gratitude makes sense of our past, brings peace for today and creates a vision for tomorrow.

These words remind us that this Thanksgiving we have lots to be thankful for.

In the spirit of the season.... CHEERS!

Mitchell D. Weiner
Chief Happiness Officer

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"Kindness it is that brings forth kindness always."
-- Sophocles (447 BC)

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