"How good is it to be part of a family who really cares about you, where you go, what direction you take, give you opportunities to grow, and reasons day in and day out to be proud of who you are
and who you work for."
Good Morning Folks,
If nothing makes you happier than making other people happy, then you're in good company this morning.
It's simple: happy companies make more money.
According to recent research from WooHoo, "This means that happiness at work is no longer a luxury. It's an absolute necessity for any organization that wants to be competitive and successful."
The study concludes....
- Happiness at work is one of the 3 most important sources of happiness in life.
- Happiness at work is the best antidote to stress. Stress doesn't necessarily come from working too much but from feeling bad while you work.
- Your happiness at work is your responsibility. Not your boss's, not your co-workers' and not society's. Yours.
- Your boss and your workplace are responsible for creating a setting where it's easy to be happy at work.
Our own Experience Director Joseph Yapp reflected on Happiness at our place of work in a recent internal communique:
"As the year comes closer to the end, I get reminded of our 2013 Awards Night.
It was a powerful reminder of all the hard work, sweat and smiles that led into getting an award. And as a recipient of a couple of awards that night, it took passion, personal dedication and a productive smart approach to work to be nominated, just like my peers. Masters of our trade!! Everyone mattered. You are somebody and we all know who you are.
How? Because here at FSO, we communicate!!! We let everyone know what we did!!! We send pictures!!! Management writes about us, talks about us and the Owners acknowledges us in emails, company meetings, newsletters, blogs, social media.
Here at FSO, when you get recognized you feel like a celebrity, a VIP and YOU actually mattered!
How good is it to be part of a family who really cares about you, where you go, what direction you take, give you opportunities to grow, become someone, carry a title and give you reasons day in and day out to be proud of who you are and who you work for.
When I first joined FSO, I did not know the concept of a happy office nor understood the title “Chief Happiness Officer."
As weeks went by, I realized that the title is also a way of life. HAPPINESS!!! That is the key to success!!!
Happiness is when you want to do a great job for your client and provide that HOSPITALITY experience (remember that feeling of euphoria when you complete a job well done?)
Happiness is when you can help your staff achieve their goals or even just helping them perform their jobs (that feeling of giving), happiness is being part of a bigger picture and that your contributions are just as equally important as everyone else.
I can honestly say when you come to HQ, you feel that ENERGY!! the EXCITEMENT!! the PASSION and see the smiles in people’s faces. People hugging?? Yes!! Where on earth do you see such happy folks?? Is this outsourcing nirvana?? Yes folks, it is. And all that happiness radiates nationally to the field, regions, states and even in New Jersey!!!
When I first started with FSO, I was a newbie at this happiness concept, now you can call me an expert. Because I spread it to my clients, my staff, my peers and more importantly to my family (personal & FSO)."You see Joseph, as the WooHoo study validates, "happiness at work doesn't come from the organization's policies, strategies, plans or values. It comes from the things that you and I do here and now."
"Happiness at work doesn't come from raises, bonuses or perks. It comes from two things: Results and Relationships, IE. doing great work together with great people."
"Happiness at work doesn't just happen. It takes a focused effort from management and employees together."
As your Chief Happiness Officer my job is to ensure all of us are showering you with all the happiness and hospitality you deserve.
Nothing makes me happier than making you happy. All our clients feel it, our staff feels it, you feel it and I feel it.
As I often say: LOVE Life! Because when you are loving life you are living HAPPINESS simply defined.
Have a GREAT start to a GREAT week as I look forward to seeing all of you soon in my travels.
Chief Happiness Officer
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"When I was 5 years old my mother always told me that happiness was the key to life. When I went to school they asked me what I wanted to be when I grew up. I wrote down "happy". They told me I didn't understand the assignment. I told them they didn't understand life" - John Lennon
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