Getting On Well With People You Work With The Most Fulfilling Part of a Job

"Positive working relationships and feeling good while at work are really important when looking at overall employee health and well being."

Good Morning Folks,

Just under half (42%) of workers felt positive relationships helped them to feel good at work, compared with a mere 14% for hitting their targets.

In the survey of more than 1,400 workers by HR Magazine in the UK, "having a good work/life balance was the second (40%) most common reason for feeling good at work, followed by receiving praise (26%) and earning the trust (16%) of their boss."

The survey also revealed only 4% of workers felt team activities including 'away-days' made them feel good at work.

Organizations with healthy, happy employees can find they see improvements in productivity and results. The survey results demonstrate how looking out for each other's well being and having a good work / life balance is essential."

Ar FSO, It’s to the credit of our fast-paced and results-oriented environment. Our team members are all energized by our growth, leadership position in the marketplace and the integral role they play in our success. At FSO, every team member matters. In fact, due to the very nature of our business, without our people and their unique skill sets and perspective, FSO would not be the leader that it is today.

The FSO culture celebrates the differences of our people and what we all collectively bring to the table. One of our most important characteristics is the diversity of our team members… our backgrounds… the way we think… the way we see the world. All of these different perspectives are critical to our success and speak directly to the culture here.

Clients also say that our company excels at attracting people with a great work ethic and an upbeat attitude. “They are very positive and incredibly helpful, considerate and kind,” said the COO of New York-based media giant, who uses FSO to staff the mailroom and front desk and fill administrative posts. “The first candidate they send me usually nails the criteria I’m looking for, so my time isn’t wasted meeting five people in order to hire the right one.”

This is what underlies the difference between the happiest jobs and the most hated jobs. One set of jobs feels worthwhile, while in the other jobs, people can’t see the point.

The problems in the most hated jobs can’t be solved by job redesign or clearer career paths. Instead the organizations must undertake fundamental change to manage themselves in a radically different way with a focus on delighting the customer through continuous innovation and all the consequent changes that are needed to accomplish that.

We believe in lavishing praise, giving sincere thanks, looking for the best in everyone, never criticizing and catch ‘em being good! We set the precedent, telling people what they are doing right, and specifically why they are of value— raising the bar to a higher level.

The result of this philosophy is happy customers, workers who can see meaning in their contributions and soaring profits for those clients who place their trust in us.

In the spirit of the season.... CHEERS!

Mitchell D. Weiner
Chief Happiness Officer

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"Not happy with their job? Then let me have it. I just want to work."

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Giving Thanks, With Love and Warmth, From Your Friends at FSO

ERIC HOFFER once said: 

"The hardest arithmetic to master is that which enables us to count our blessings."

Good Morning Folks,

Gratitude unlocks the fullness of life. It turns what we have into enough, and more. It turns denial into acceptance, chaos into order, confusion into clarity.... It turns problems into gifts, failures into success, the unexpected into perfect timing, and mistakes into important events. Gratitude makes sense of our past, brings peace for today and creates a vision for tomorrow.

These words remind us that this Thanksgiving we have lots to be thankful for.

In the spirit of the season.... CHEERS!

Mitchell D. Weiner
Chief Happiness Officer

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"Kindness it is that brings forth kindness always."
-- Sophocles (447 BC)

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Link Up Thursday: "How Would You Motivate Employees"

"You've now seen all these people. Which one would you fire?"

Good Morning Folks,

Today I am sharing some great articles I stumbled up in social media this week.

LinkedIN in keeping their influencer series fresh, relevant and exciting, is asking each superstar influencer to write a short essay on what is their favorite interview questions. In one piece linked below, there is a story about the forgotten demographic working in the hotel service industry, and a brilliant interview question posed to a management candidate, "How Would You Motivate Employees like the Dishwasher. Fascinating read.

In a second piece below Wall Street "corporate raiders" share their favorite question: 

"Let's say you're interviewing for a big job. You've talked with a bevy of senior executives. You've made your high-level strategy proposals.

Everyone seems to like you.

Then, you sit down with the final decision maker, who throws out this curve ball: "You've now seen all these people. Which one would you fire?"

How do you respond? Well, it helps to be prepared and that's the benefit I promise you from checking out some of the links below.

Corporate Raiders Reveal Their Favorite Interview Questions

Why millennials still live at home (short video)

The Best Job Interview Question Ever 

Lou Adler's Interview Questions Part One (Brilliant)

Five Ways To Be Amazing At Work

Building Middle-Manager Morale

Great Expectations for Female Lawyers

Behold the power of the Internet. Those of us on the senior leadership team were thinking about how life would have changed had we had this type of access to mentorship back in the day.

Have a GREAT day. Love LIFE!

Mitchell D. Weiner
Chief Happiness Officer

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"Nothing stops an organization faster than people who believe that 
the way you worked yesterday is the best way to work tomorrow"
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LinkUP Thursday: New on LinkedIn Influencers’ “How I Hire” Series

"Do not follow where the path may lead. Go instead where there is no path and leave a trail"

~~George Bernard Shaw

Good Morning Folks,

The secret to our success at FSO is that we zig while all of our competitors are out zagging. 

We don't do things because "that's the way it's always been done" nor listen to people who laugh off new ideas with a 'that will never work." 

At FSO, integral to our core values is "Believe It. Deliver It." (re)IMAGINE it! WE (re)IMAGINE possibilities and be ahead of the curve. We embrace change and innovation with open arms. We never accept the status quo and take pride in out-of-the-box thinking and execution. And in that spirit we hope you take up on some of today's advice.

So while others "throw back" Thursday, we move forward by Linking you up to future success.

With that in mind, his week is chock-full of knowledge you won’t find anywhere else! LinkedIn has curated a one of a kind feed for you: "How I Hire", featuring stories from over 80 CEOs, thought leaders and more on how they choose their next team member. 

From LinkedIn Today Editor Francesca Levy: “For those seeking a job, the rigorous application and interview process can be harrowing. But spare some sympathy for the hiring managers. Sifting through resumes and coaxing out revealing insights in interviews is its own exhausting grind. And what’s at stake is a company’s most important asset: its talent. More than 80 of LinkedIn’s Influencers — thought leaders and experts across industries who write original content for LinkedIn — had lots to say about this topic.”  Some of my favorites:

How I Hire: You Can't Build a Team With All Point Guards 

How I Hire: Sell Me a Pen. Now

How I Hire: There Is No Lone Genius; Hire a Team With these Four Types

How I Hire: You're Not Interviewing For the Job You Think You Are

How I Hire: 6 Ways I Find and Hire Hardworking Millennials

Visit LinkedIn for access to the whole series.

Behold the power of the Internet. Those of us on the senior leadership team were thinking about how life would have changed had we had this type of access to mentorship back in the day.

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner Chief Happiness Officer ..................................................................................... " If you want to change who you are, change what you do" ......................................................................................

Very Special LinkUP Thursday: It's Career Day At LinkUP

"More than 11 million Americans are unemployed, yet 4 million job openings remain unfilled. These companies want to hire, but are struggling to find the right people."

Good Morning Folks,


What skills are the hottest with employers and what forces are driving those career trends? What courses in college are the ones with the best change of landing a high-paying job?Unemployed or underemployed, what websites can I turn to see jobs not advertised anywhere else?

We spanned the world of web to find industry experts to help out. One way to increase your brand to employers is to learn new skills. But choosing the ones that offer the most bang for the buck is challenging. Below we share the story of seven recent college grads bucked employment trends and landed great jobs after graduation. 

To help you better understand the market, we hope you check out the advice linked below and see how they did it:

10 Jobs to Do at Home

16 IT Skills in High Demand in 2013


World’s Top Employers for New Grads

10 hard-to-fill jobs

How I found a job after graduation

5 steps to find (and keep) young stars


The Top 100 Websites For Your Career

Our goal was to assemble a comprehensive guide to smart and engaging sites. We hope we’ve come up with a thorough list of online destinations for interns, job seekers, business owners, established professionals, retirees, and anyone else looking to launch, improve, advance, or change his or her career. 

Of course you may want to start your job search right here. FSO is always looking for Personal, Passionate and Productive professionals who are experts in their field. We continue to grow by leaps and bounds and are actively hiring today and welcome your interest in joining us.

Our onsite outsourcing staff love what they do and come to work with a twinkle in their eye, fire to their belly and skip to their step! JOIN US

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner Chief Happiness Officer ..................................................................................... " If you want to change who you are, change what you do" ......................................................................................

If It Costs Up To 5x A Person’s Salary To Replace Them, Are You Doing All You Can To Retain Talent?

"Companies and management need to get back to some proactive, progressive, solution based-value added thinking that is truly focused on long term and ongoing training and development of their talent. You'll never find and or maintain true jewels or even diamonds in the rough, when you treat your talent like 
"A Dime A Dozen!"

~~Chas L. Perry II 

Good Morning Friends,

The Bizcouch is where thought leaders put their feet up and share their challenges in pursuit of profitable progress and growth. Now Bizcouch has have prepared an insightful video about the cost of talent.

If it costs up to 5x a person’s salary to replace them, are we doing all we can to retain talent?

According to one of my LinkedIn influencers, Josh Bersin, Principal and Founder, Bersin by Deloitte, "I can tell the economy is recovering: we're suddenly seeing companies tell us that "employee retention" has become a critical issue. Let me give you some research-based perspectives on this critically important topic."

Many studies show that the total cost of losing an employee can range from tens of thousands of dollars to 1.5-5X annual salary.

Consider the real "total cost" of losing an employee:

• Cost of hiring a new person (advertising, interviewing, screening, hiring)
• Cost of onboarding a new person (training, management time)
• Lost productivity (a new person may take 1-2 years to reach the productivity of an existing person)
• Lost engagement (other employees who see high turnover disengage and lose productivity)
• Customer service and errors (new employees take longer and are often less adept at solving problems). In healthcare this may result in much higher error rates, illness, and other very expensive costs (which are not seen by HR)
• Training cost (over 2-3 years you likely invest 10-20% of an employee's salary or more in training, that is gone)
• Cultural impact (whenever someone leaves others take time to ask "why?").

And most importantly of all, we have to remember that people are what we call an "appreciating asset." The longer we stay with an organization the more productive we get - we learn the systems, we learn the products, and we learn how to work together.

That's why we are so meticulous about who we even consider for employment here at FSO.

If there's one thing that FSO lives and breathes everyday – it's the employee experience. We focus on motivating and driving the hourly employee to deliver great service with a skip to their step, twinkle in the eye and fire in the belly. We do this in so many different ways:

• Providing an unlimited career path not just a "job"
• Inspire Greatness coaching sessions
• Employee Experience Luncheons to show our appreciation for their hard work and efforts
• Regular Off-site parties to celebrate their great achievements
• Wall of greatness dedicated to onsite staff at each location (photos, certifications, awards etc.)
• Unlimited opportunities for on the spot recognition
• Monthly rewards, incentives and recognition
• Constant communications and motivating messaging from Mitchell Weiner
• Clear succession planning
• The most comprehensive training, awards and recognition programs in the industry, keep our staff happy and WANTING to come to work on a daily basis; resulting in exceptional service delivery to the customer.

We believe people make or break the success of an organization. FSO hires for character, desire and attitude and then takes better care of that individual than one could ever imagine. We take care of our people and in turn, they take care of you.

If you think you have what it takes to be part of the hardest working, fastest growing and more abundant with opportunity outsourcing provider on the planet, JOIN US!

Now get out the popcorn and enjoy this brief but informative film. Then head over to Bizcouch on Facebook and join the conversation.
 

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

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"There are no traffic jams along the extra mile"
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