Our Front of House Can Be Your Front of House

"We are convinced we the did the right thing and picked the right company. Things are getting done that were overlooked before because we have the manpower and expertise that was lacking, and as a result, improvements are being made all the time."

Good Morning Folks,

What an awesome week we had entertaining over 200 candidates who braved the winter weather to “audition” to join our GREAT team here at The Happiest Place To Work On Earth – FSO J

But while we greeted some of the most talented folks on the planet, it was our greeters, the FSO Front Of The House team that were the most admired stars of the day. In our house, our guests were greeted with the excitement and buzz of our office and the majority of them commented about what a GREAT vibe they felt from the second they walked off the elevator. Ahhhh, hospitality – that is what we are all about!!

Since we outsource our Front of House team from ourselves, I want to brag about it today and tell you why it's deserved all that attention and kudos... why we’re different and so special.


If your company doesn't have that "vibe" from the moment your guests arrive, you may be putting your brand reputation at stake. How goes that saying "you never get a second chance to make  first impression."


Our front of house is the storefront for your organization. Our team brings your brand values to life and make visitors feel warmly welcomed. We deliver high-quality visitor experiences that perfectly reflect your values.

INFORMATIONALIST HUB™: THE CENTERPIECE OF A MEMORABLE GUEST EXPERIENCE

The Informationalist Hub is staffed and managed by FSO's specially cross-trained teams or "Informationalists" who provide an endless array of possible administrative services behind the Front Desk.

Each call answered in a warm, efficient and positive manner provides an excellent first point of contact for your clients – projecting your brand values. We create a professional ‘home’ for receptionists – nurturing their talent and offering a long-term career in the front of house.

Unlike we’ve seen with our competitors who provide a person who stays idle between visitors or calls, we ensure staff are fully utilized and constantly on-the-go. Our Informationalists are trained to support everything from Meet & Greet to meeting room bookings, supply management, invoice reconciliation, scanning and hot desk/hoteling management services. Innovative expansion of services include: social media support, remote worker co-ordination, help desk overflow services and presentation services.

CORPORATE CONCIERGE

Every organization looks to make a great First Impression and FSO's Concierge Associates are all about that first smile, service and information delivered as an ambassador for the organization. FSO ensures our customer service oriented staff perform at 5-star levels to make that front desk experience a truly warm and memorable experience.

(re)IMAGINE LOBBY RECEPTIONIST SERVICES TO A CONCIERGE DESK AND EXPAND CAPABILITIES:

• Local area information

• Car & Limo booking

• Restaurant booking

• Drop off & Pick up Laundry services

• Shoe shines

• Charging station for electronics and phones

• Spare pens and stationery for guest emergency needs

• "Seasonal Service Program" 

(water bottles, sunscreen, hand-sanitizer, umbrellas, mints, etc)

Best of all, while one vendor may offer you a standard receptionist or does reception and not mail, we do it all. Our clients don't see us as their vendor but as a true strategic partner that always has their back, anywhere they need us.

Whether you wish to increase employee productivity, enhance your employee’s work/life balance or attract and retain the best talent - our Corporate Concierge services are designed to make your employees’ time at work easier, rewarding and more productive. 


Our dedicated team of experienced concierge associates with their highly valued contacts work tirelessly to help you get things done. So you can get the things you need to get done in your business.


Here's what customers are saying:

"The level of energy they emit is contagious."
 


"FSO can pull high-quality people out of a hat where and when needed"
 
 

"They have done well by us. People show up and work gets done. The front desk changed to outsourced model and is very successful."
 


"Since it's not our core competency so it’s nice to have someone else who is managing it and know show to hire and train in that type of role.”
 


"I get more attention that with the previous vendor. Partners are happier with saving money and they like the FSO people better”  

“I couldn’t be happier with my decision and when I walk in the door and present this building to my customers.”
 


"Our staff is more responsive, trained better and deliver higher level of customer service."

It's time to discover the better service and lower costs you deserve front of house. Let us prove how we make an unexpected experience the expected experience.

Talk to us. WITNESS us. Let's educate you briefly about what is working for other companies and how we save our current clients money; it could work for you. Call me directly at 212-204-1170.

Thanks again to everyone who put the word out and brought in referrals. Don’t be shy and keep those referrals coming. Positions are still open. The more the merrier!

From our wonderful FSO Family have a GREAT day, *light up a nation*, be happy and… Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

Recognized on the Inc. 5000 list of the nation's fastest growing companies for the second consecutive year, FSO's growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives. Learn more about what differentiates FSO here.

5 Degrees More and More Companies Want

Busch, Slipakoff & Schuh,
a law firm in Atlanta, hires only people
with a bachelor’s degree — no exceptions.
And it is far from alone.

Good Morning Folks,

This The New York Times piece caught my eye suggesting that a college degree is now needed for an increasing number of positions, even File Clerk. Jobs today are more technical and require mastery of various computer applications. We understand.

Wrote The Times, "Consider the 45-person law firm of Busch, Slipakoff & Schuh here in Atlanta, a place that has seen tremendous growth in the college-educated population. Like other employers across the country, the firm hires only people with a bachelor’s degree, even for jobs that do not require college-level skills."

"This prerequisite applies to everyone, including the receptionist, paralegals, administrative assistants and file clerks. Even the office “runner” — the in-house courier who, for $10 an hour, ferries documents back and forth between the courthouse and the office — went to a four-year school.

“College graduates are just more career-oriented,” said Adam Slipakoff, the firm’s managing partner. "Going to college means they are making a real commitment to their futures. They’re not just looking for a paycheck."

With that in mind,and as Chief Happiness Officer of the nation's fastest growing onsite outsourcing company with a large foothold in serving prestigious legal organizations, I've asked Degree Expert Jane Alvarez to write a guest post called, "5 Degrees More and More Companies Want"  Over to you, Jane....

In today's world, the job market is getting tougher and tougher. Most assume this is just due to the economy, but that's only half the story. The other half has to do with experience - more and more people are going to college, grad school, landing internships/volunteer experience, etc. That's why it's important to stay on top of things - if you want something extra special to go on your resume, consider the following degree programs.

English/Writing
If you look at the way that so many people write, you will notice that quite a number of flaws exist. Most people simply don't know how to use grammar and structure in the ways that they once did. Therefore, employers are eager to see candidates who have backgrounds in writing. They want to hire employees who are able to effectively communicate with clients and others in the business.

Foreign Language
Speaking of effective communication skills, we also must look at the significance of a foreign language degree. With multinational companies taking over the world, it's no wonder that employers want to hire people who are able to speak an array of languages. When you are able to say that you're bilingual or multilingual, you certainly have a chip on your shoulder.

Mathematics
Even if your degree is in basic mathematical principles or you have a mathematics background, employers will be happy to see that you have these skills. Much like writing, people are also losing their sense of basic math concepts. Tasks that would have been incredibly easy for people only 15 or 20 years ago are now impossible to a vast percentage of the population. One of the major reasons why such strife exists is that individuals are unable to perform simple calculations and take care of some of the most basic needs associated with the company.

Technology/Computer Science
In the 21st century, technology's role in the workplace is simply undeniable. In order to keep up with competition, companies need to make sure that they have people who are well educated. Therefore, getting yourself a degree in one of these areas can certainly heighten your chances of obtaining a job. Employers do not want to have to train every single person for weeks and weeks upon end. Instead, they want to find individuals who are able to help them create better technological situations and equipment that is at the top of the competition.

Communications
Usually, people with communications degrees have them in a specific sub-discipline. You might be an expert in journalism or marketing, or you may have a little bit of a  background in science and business. Regardless, any of these degrees help you to better communicate with the people around you and to get the word out there about a specific product. As a result, you're a major asset to any company.

You can never have too much education. And if you feel you are stuck in a career and could be offering your employer more value, contact us at the job link below. 

 Have a Great Day,

Mitchell D. Weiner
Chief Happiness Officer

Learn more about what DIFFERENTIATES FSO here

Companies across the country are looking for people who have these degrees. If you are interested in one, it may be time to finally make that leap and enroll!

Jessica Alvarez writes about education. Her recent work is part of the statistics degree guide.

FSO: LEADING SUPPORT FOR THE LEGAL COMMUNITY FOR OVER 30 YEARS.

We bring more experience in serving the legal profession than any company in the outsourcing industry. FSO’s subject matter experts and onsite staff provide support in many different areas of a legal department in a corporation and across a law firm.  

That's why, from the start of a case through the end of the trial, whether the assignment is a quick turnaround photocopy job to the most complex e-discovery project, we know how to make the process efficient, timely and cost effective.

Our dedicated staff delivers outstanding quality work that represents our advanced know-how, expertise and consulting prowess in many different areas of a legal department in a corporation and across a law firm:  
+ designing effective discovery response plans 

+ mitigate the risks associated with litigation: defense; liability; 

+ navigating the best of what technology has to offer.   

Learn more about our Nearly 90% Cost Recoverable Pillar To Post Legal Solutions >> CLICK HERE

To search available jobs at FSO click HERE