"Thanks to all our employees for NEVER settling for mediocrity. Your smile, your enthusiasm and your hard work is what makes my vision come alive at FSO."
Good Morning Folks,
It's Monday and a new day, new week and a whole new opportunity to do great things.
Today visiting Atlanta, like I do every day, I go on appointments and hear how the prospect thinks all outsourcing companies are the same. That's right, the market thinks we are the same! No way... The only thing we have in common with our competitors is the word “outsourcing.” Everything else is different! That difference is YOU, our folks! Yes, YOU the person on site and the person supporting the site.
Every site employee, YOU, are the FSO difference! Your commitment to service, to exceed the client expectations, to do just that little bit more, to be more professional, to have that better idea, to notice that detail, to take action when no one is watching. YOU make this company the best outsourcing provider in the business. YOU are the reason we have nothing in common with our competitors. YOU are the reason we have experienced Galactic Growth!
Thank YOU for doing the little things that make a big difference at our client sites and for supporting our client sites. Thank YOU for fueling the FSO passion. Thank YOU for waking up every day and realizing that today is a great day to serve our clients and stretch just a bit farther.
Yes we have work to do. But we are a less than four year old start up company that has taken the market by storm, yet has only just begun. The future is so so bright.
Make this Monday the beginning of the best week of your life, professionally and personally. Put your mind right and know that if you do the right things, great things will happen. The past is the past and cannot be changed. Today is a new day, go effect your future. Go impact tomorrow.
Tom Peters said the difference between a good and great manager is 5 minutes. That 5 minutes was the extra time spent getting things right, thinking through an opportunity, organizing, etc... Be great and take the 5 minutes to write the extra email, respond to that question better, think through that problem and make that one more call.
The love running throughout this company is infectious so… take it personally because FSO is about hospitality and hospitality begins with YOU!
Have a GREAT day as I look forward to seeing all of you soon.
Hugs all around,
Chief Happiness Officer
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"Millions saw the apple fall, but Newton asked why"
— Bernard Mannes Baruch
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