Showing posts with label employment. Show all posts
Showing posts with label employment. Show all posts

Tuesday, March 29, 2016

Ted Tuesday: The Key to Success: Grit

Grit is sticking with your future — day in, day out, not just for the week, not just for the month, but for years — and working really hard to make that future a reality.”

Good Morning Folks,

Every Tuesday we bring you one of my favorite TED talks. is a treasure trove of inspiration, and I promise you whenever you are feeling down, you can go there and find a few smart words that will cheer you right up.

Today though the message is "Never give up! It's more than just a platitude.

Leaving a high-flying job in consulting, Angela Lee Duckworth took a job teaching math to seventh graders in a New York public school. She quickly realized that IQ wasn’t the only thing separating the successful students from those who struggled. Here, she explains her theory of “grit” as a predictor of success.

Assistant professor of psychology at the University of Pennsylvania, Angela Lee Duckworth studies intangible concepts such as self-control and grit to determine how they might predict both academic and professional success.

In her extensive research, psychologist Angela Lee Duckworth found that more than IQ or talent or any other factor, the #1 predictor of a person's success is their unflagging commitment to a long-term goal... in other words, their grit.

Find out why... WATCH: The Surprising Trait That's MUCH More Important Than IQ

Have a GREAT day. Love LIFE!

Mitchell D. Weiner
Chief Happiness Officer

“The secret to happiness is low expectations.” 

— Barry Schwartz 

Thursday, August 27, 2015

LinkUP Thursday: Here's What I'm Reading This Week

"How much of your life is spent in fear? Fear of disappointing others? Fear of being disappointed? Fear of not being good enough? Fear of missing out?"

Good Morning Folks,

On LinkUP Thursday, I quench your thirst for knowledge and self-development, bringing you the curated, cliff-notes version of my week’s knowledge quest— as I span the web, so I can bring all the best stuff to you here all wrapped up in an easy to digest package, all in one place. And sealed with a FSO kiss.

In between postings here, I use LinkedIn and Twitter to be your guide to the very best resources and information online, providing deep insights into how to find, hire, motivate, train, incentivize, retain and improve the lives of hourly employees— and of course for being happier at work today and always. I sort the grain from the chaff. Think of my role as your information museum curator.

Moreover, I find many sales people sending me article shares in the morning as a way to stay in touch, and I appreciate that very much.

So if we have not connected socially, regardless of age, role in life or anything else, I welcome all in my friendly social club. Friend me on Twitter HERE and LinkedIN HERE.

The first article today is one I highly recommend that effects us all. How much of your life is spent in fear? Fear of disappointing others? Fear of being disappointed? Fear of not being good enough? Fear of missing out? The list goes on... I'm Afraid by @BertOliva

Now here is more today's picks.....

What a beautiful tribute to love and courage. "My wife, my hero" by @mirvin1129

Timely: Does the stock market have you or someone you know with high anxiety? 6 Reasons Why Every Investor Should Consider ETF

What's the first thing new team leaders should do?

According to the Harvard Business Review, What Makes a Legendary Salesperson

Tell me about a time you fought... and lost. (my favorite interview question)

Giving difficult feedback: Get it right and win more work; get it wrong and lose a client

New #CFO Survey -- what’s keeping US finance execs up at night

Giving Customers More Than They Asked for Is Too Much of a Good Thing

Five ways to keep your cool during a big presentation 

Happiness doesn't come from chasing it, but when you're taking the good with the bad and enjoying the present moment.

"Back to School - Tips for Working Parents" by @DonnaCMorris

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

"Be not afraid of growing slowly, be afraid only of standing still." 
~~Chinese Proverb

Tuesday, July 28, 2015

TED Tuesday: Simon Sinek's ‘Start With Why.’

"Why do some companies achieve things that completely exceed our expectations, defying all our assumptions for what's possible?'

Good Morning Folks,

I’m a big fan on Simon Sinek and it seems like you agree. When we presented his talk "How Great Leaders Inspire Action" on an earlier TED Tuesday, your reaction was overwhelming.  "How Great Leaders Inspire Action" is an amazing, inspiring and thought provoking talk from TEDxPugetSound.

Today's TEDTalk is a shorter variation on that theme.

You may have also seen my presentations based on Simon's ‘golden circle of human emotion,’ which explains the greatest motivation behind why people buy.

Simply put, he proves that people don’t buy what you do, they buy why you do it.

Why do some companies achieve things that completely exceed our expectations, defying all our assumptions for what's possible?  Apple starts with "why" when defining their company, they are able to attract customers who share their fundamental beliefs. As Sinek puts it, "People don't buy what you do. They buy why you do it." Starting with "why" makes Apple, for example, more than just a computer company selling features, and that's why their products have flourished while their competitors' products with similar technology and capabilities have often flopped.

As a consultant and author, his books and presentations have provided inspiration to major organizations, corporations, non-profits, and businesses like ours to reshape our thinking, and by doing so, make us more responsive to the needs of our teams and our customers, and grow ourselves by the very process.

So now, here’s a treat for you: Sinek’s TED talk, ‘Start With Why.’

It occurred to me, that while many of you may be familiar with his TED Talks, you my be less familiar with his books: “Start With Why: How Great Leaders Inspire Everyone to Take Action”, and “Leaders Eat Last: Why Some Teams Pull Together and Others Don’t.” Find them at

I think the concept of starting with why hits the nail on the head regarding the trust economy. Most businesses have very comparable competitors, and it's trust and loyalty that will differentiate them in the markets through customer retention, word-of-mouth and the ZMOT. Starting with why allows businesses to go beyond what they're selling and connect on an emotional level that's much more moving that a few key features. Don't tell the world how you're going to change it, show the world.

At FSO, our strategy team also starts with the why and never loses its childlike curiosity to keep asking questions all with the goal on enabling our customers to find better ways, more options, more efficient resources and talent to enable what was not possible before.

Perhaps that's why we are the fastest growing company in outsourcing and have been so distinguished with inclusion on the Inc. 5000 list of the fastest-growing private companies in America for the past three consecutive years. Only a tiny fraction of the nation's companies have demonstrated such remarkably consistent high growth, particularly in the difficult economic environment of the past few years. This achievement truly puts you in rarefied company.

Have a GREAT Day,

Mitchell D. Weiner
Chief Happiness Officer

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE.  

About FSO Onsite Outsourcing
Recognized on the Inc. 5000 list of the nation's fastest growing companies for the third consecutive year, and lead by industry pioneer, Mitch Weiner, FSO's growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives.

Monday, February 2, 2015

New Challenges- Strong People- Abundance of Ideas: Change Is In The Air

"It's no secret that people are excited and motivated to join a company with passion and excitement." (Photo via Zack Kanter)

Good Morning Folks, 

I read this weekend in Zack Kanter's blog that like Google, Uber, one of the world's biggest job creators who no one saw coming, is working towards a 2025 goal of all autonomous cars which would slash the entire workforce they JUST created. 

Autonomous cars will be commonplace by 2025 and have a near monopoly by 2030, and the sweeping change they bring will eclipse every other innovation our society has experienced. They will cause unprecedented job loss and a fundamental restructuring of our economy, solve large portions of our environmental problems, prevent tens of thousands of deaths per year, save millions of hours with increased productivity, and create entire new industries that we cannot even imagine from our current vantage point.

I think the huge disruptions of the last couple of decades will start looking pretty trivial pretty soon. And "gradual" is a relative term -- the pace of change is accelerating exponentially too. No doubt the economic impacts will be as great or greater than Zack describes in his article about Uber, whether precisely on this schedule or not.

Bottom line: The face of business is changing all around us and and the pressure is on to innovate or perish. Employment in America is increasingly operating in a new reality. The constancy of change requires today's career employee to think and act differently, because the path to the American Dream is no longer a guaranteed right of passage. 

Young Americans are being crushed by college debt. And even with college degrees, many of them can't find jobs. Older candidates faced an even harder time regaining employment during and after the Great Recession. 

Most of the gen x and younger Americans no longer have long work histories at any one particular company. It's a nomadic life of constantly on the look out for greener pastures.

The career escalator is jammed at every level. Unemployment rates are sky-high. Creative disruption is shaking every industry. Global competition for jobs is fierce. The employer-employee pact is over and traditional job security is a thing of the past.

That's why managers MUST navigate a brave new world in which companies must manage four different generations from millennials to boomers — each with different needs and motivations. 

That's why all business, law firms too, must run as better businesses.

In order to run better as businesses, law firms need true "Strategic Partners" (not just "vendors") to help them (re)IMAGINE....possibilities. To provide the ability to do what they would want to do if only they knew it was possible.                                  

It's no secret that people are excited and motivated to join a company with passion and excitement. In order to represent FSO with the “confidence, knowledge, professionalism, smiles and spark!” that we’ve pledged to in our 2015 Corporate Goals, we continue to make strategic adjustments and investments to support our foundation.

Steven Di Venuta joins us in New York City as our newest Director of Business Development. First and foremost, Steven’s power of focus will be dedicated to hunting new business and getting FSO new and amazing logos from around the country. In particular, Steven will be focusing on hunting and closing national legal accounts, particularly AmLaw 100 – 200 accounts to help expand our legal footprint. Steven will also own the growth of over 20 current FSO clients and help to further drive our national presence and revenue growth. Steven has built a reputation for sales and operational excellence, innovative strategic thinking and a deep and passionate commitment to his clients- each of which will help him drive FSO’s success around the country.

As FSO continues to sell across the United States, spotting and hiring great talent is and will continue to be our priority. That being said, I am pleased to announce the hiring of Ron Kelly, Senior Account Executive for Chicago. Ron is a very passionate individual who hates to lose! Ron is a “sales guru” (so he says, but the proof will be in the sound of ringing bells!), with 20 years of experience under his belt and still salivates over the art of the deal.

Amelia Ramos will be joining the Office of the Chief of Staff. Reporting into Denise Ngeow (SVP Corporate Strategy and Chief of Staff) and with a dotted line to Aida Hibbert (Experience Director for Field/Operations), Amelia will be focusing on strategy, learning the business end-to-end, including marketing, research and process planning.

Amelia’s responsibilities will include working with the front of house at headquarters to understand and evaluate our approach to the business and clients’ needs and to simultaneously develop a strong understanding of our hospitality model. She will help manage and deliver a solid people management program at the sites and will provide administrative support, as needed, for onsite processes and best practices at HQ. Finally, Amelia will be working with the People Solutions Team to support and deliver the FSO initiative “the happiest place to work”.

In presentation after presentation we hear that the back office folks are being forgotten about. That they are unhappy with their the outsourcing vendor, who has failed its people by neglecting focus on motivation AND training.

Seriously, every account we've won and in growing the business so rapidly in just 48 months was a client of someone else who let them down. In this economy, bigger conglomerates look to cut costs, but make a big mistake when they skimp on training. By neglecting to properly and consistently train their folks, our competitors have opened the door for others to eat their lunch.

Training is OUR competitive difference, and folks from all walks of the company are taking advantage of it.

That's where Onsite Outsourcing with Future State Outsourcing (FSO) shines. We excel at attracting and retaining inspired and passionate people with performance-based rewards and opportunities for advancement.

By partnering with FSO, outsourcing can become a leverage that can help use new resources for new projects and help drive revenue growth. 

We are on fire and we are going to LIGHT UP the ON SITE OUTSOURCING BUSINESS. We are not playing in this space. We are here to own it, and will be adding resources proactively and strategically to support our budding infrastructure."

Why? Because we CARE, we laugh, we love and we have fun! And we keep commitments many companies have strayed away from. J

Have a great week and thanks for being a part of our amazing journey.

Mitchell D. Weiner
Chief Happiness Officer

"Give your customers the ability to do what they would want to do if only they knew it was possible.” 

Monday, August 4, 2014

The Difference is Culture

"At FSO, every person, from the bottom to the top, is empowered to do what’s right for the customer, and encouraged to think and act like an owner."

Good Morning Folks,

Finding the right onsite outsourcing partner is time consuming and difficult. There’s a lot on the line, not just for you but also for your company. Outsourcing to the wrong partner can be risky.

Our clients weren't looking for suppliers or contractors, but partners who would play a key hands-on role driving an evolution of everlasting change. Because brands who have stopped challenging their culture are destined to disappear.

Culture  goes much deeper than simply mission statements, vision and values, which invariably are found on company websites and sometimes that where it remains. Yes, these can all play a part in defining a partner's culture/ belief system, but more fundamentally it is how the people who will be sent to your front lines feel about their own self worth and contribution, how they are managed and the passion and pride they express during service delivery. 

Therefore cultural fit is key to success in outsourcing and is where we believe FSO adds the most value. If client and supplier are out of alignment with regards to shared goals or objectives, then the contract is doomed to failure. At FSO, with our (re)IMAGINE approach, we even take the lead when it comes to pioneering culture. But, an RFP alone will not always reveal these advantages nor result in the most productive and profitable relationship.

So how can you ensure that your “final” list of potential partners and outsourcing criteria will uncover what’s truly best for you?     

Companies shopping for a new or improved outsourcing provider should take the "speed-dating" approach— meet and spend time with supplier's leadership one-on-one before even considering them to be invited to bid. 

What you discover here is that at FSO, there is no such thing as an unimportant person, role, task or idea. When we roll out of bed each morning, we go to work knowing that, regardless of our title, we are not only needed, but appreciated.

At FSO, every person, from the bottom to the top, is empowered to do what’s right for the customer, and encouraged to think and act like an owner. Here, leadership is action not position. My mission is everyone’s mission, and any obstacle is considered everyone’s obstacles. “It’s not my job” is one phrase that is seldom heard. Everyone ensures that his or her team is charged up, in touch with the big picture, and willing and able to lead.

At FSO, no one is to blame, but everyone is accountable. No one points fingers, but everyone lends a hand. No one takes credit, but everyone freely gives it away.

If all this sounds like a smart way to run an organization, it is. It's in our DNA. It's our culture. While our business model may seem pretty simple, no one else can or has been able to replicate it because it comes from our hearts. 

Cultural alignment, I believe, will ultimately drive change, improvement and innovation. Make sure to align yourself with the right partner that sees eye-to-eye on what is important to you in order to develop a long-term, mutually beneficial relationship. Don’t be afraid to ask them tough questions. You should be looking for a partner that won’t just show up but innovate.

Thanks to all our employees for NEVER settling for mediocrity. 

Every site employee, YOU, are the FSO difference! Your commitment to service, to exceed the client expectations, to do just that little bit more, to be more professional, to have that better idea, to notice that detail, to take action when no one is watching. YOU make this company the best outsourcing provider in the business. YOU are the reason we have nothing in common with our competitors. Your smile, your enthusiasm and your hard work is what makes my vision come alive at FSO.

And that's not only what makes us different, it makes us better.

Discover how our capabilities and unique differentiators can be applied to your advantage.


Call me directly at 212.204.1193.

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

Learn more about what DIFFERENTIATES FSO here

Thursday, July 17, 2014

Link UP To The Informative, Enlightening and Inspiring Articles I've Been Sharing on Social Media!

"Be not afraid of growing slowly, be afraid only of standing still." ~Chinese Proverb

Good Morning Folks,

In between posts here, you'll find me on LinkedIn and Twitter sharing all the love and knowledge I can find because everybody is a work in progress and knowledge is power. 

Personally, I can never get enough of it. Please stay tuned to our fast-moving world, to keep your skills polished or relevant. Especially our managers— so many great articles with the latest thinking on leadership given the challenge managing four different generations of workers all at the same time.

Don't get left behind in you careers. 

Friend me on LinkedIN HERE and Twitter HERE.

A sampling of my LinkedIn feed follows. Last month we had an incredible 63,000 views and 2000 likes and this month at half time we are already ahead of that!

And have a super GREAT day!

Hugs all around,

Mitch Weiner 
Chief Happiness Officer

Don't think personal branding matters - see why you could be killing your career as a result of this ignorance...

About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

Contact Mitch: Twitter | Facebook | LinkedIn | Email