Friday, December 12, 2014

Inspire ME Friday: The Best Leaders Are Those Who Are Likable

"Enjoy and be grateful for all that you have. It is gratitude that gives us the best reasons not to complain."








Good Morning Folks,

On some level, most of us want to be liked. Even if you work to maintain an appropriate distance from your team or employees, the more that people like you and want to emulate you, the more engaged they will be as team members. The best leaders are those who are genuinely liked.

Here are 10 things that likable people consistently do. None of them will compromise your credibility or authority as a leader--so give them a try and see what happens.

1. Listen without interrupting.
Become a great listener. That means no butting in, no rushing along, no asking questions until the speaker is done. Listen not to frame your own rebuttal but rather to genuinely understand.

2. Smile without smirking.
Smiling and warmth make others around you feel good. It seems simplistic, but smiling is a lost skill of sorts. Master it and you'll stand out.

3. Speak without dictating.
Speak and share your thoughts and ideas, but treat such conversations as a two-way street. Your voice and your wisdom have value, but set them forth in a way that respects the voice and wisdom of others in true dialogue.

4. Give without receiving.
As the adage says, we make a living by what we get but we make a life by what we give. Don't keep score; give with a genuine heart, because it makes you happy.

5. Enjoy without complaining.
Enjoy and be grateful for all that you have. It is gratitude that gives us the best reasons not to complain.

6. Trust without wavering.
Trust, someone once said, is like an eraser--it gets smaller and smaller every time you have to use it. When we can offer others our sincere word and they know they can trust us, that's no small thing. Consistently doing what you've said you would do, and not doing what you've said you won't do, earns you a huge amount of trust.

7. Promise without forgetting.
People with good intentions make promises; people with great character keep them. Keeping promises should be your highest priority--because when you give your word, there is no room to forget. Keep your promises.

8. Forgive without punishing.
I believe there are two kinds of forgiveness: the kind that also gives the other person a chance, and the kind that forgives but still compels you to move on without that person. Either should be used wisely, and neither should be about punishment. The healthy way to forgive is whatever works best for you without punishing the other person.

9. Be honest without deceiving.
The people we like the best are those who are honest, who follow their convictions and speak their truth. We like people who act on their beliefs. They may not always win, but you know what they stand for.

10. Be positive without reservation.
Negative, angry people drag down everyone around them. Work on maintaining a positive attitude at work and in life. Make an effort to look for opportunities and solutions instead of barriers and problems. Whatever the situation, focus on what can be done.

11. Get Personal
Be genuinely interested in your client. Humans want to feel you care about them. This can be done through asking open ended questions about them and their families.

12. Give to Get
There have been many books written on the rule of reciprocity. The thing you need to know, is giving your clients small gifts makes them feel you care about them. It also makes them feel you listen to what they tell you.

For some people it is natural to be fun, upbeat and interesting. For others they have to work at it. Nobody likes a stiff serious individual. When dealing with clients remember to smile and laugh. Keeps the conversation fun and interesting.

Thanks to Lolly Daskal for our Friday dose of inspiration and to you, for listening.

Love what you do and have fun doing it!



Have a GREAT WEEKEND!








Mitchell D. Weiner
Chief Happiness Officer

...........................................
...................
"Whatever the mind can conceive and believe, 
the mind can achieve." 
– Dr. Napoleon Hill
.................................................................

** Lolly Daskal is the president and CEO of Lead From Within, a global consultancy that specializes in leadership and entrepreneurial development. Daskal's programs galvanize clients into achieving their best, helping them accelerate and deliver on their professional goals and business objectives. Trust Across America has identified Daskal as a Top 100 Thought Leader in Trustworthy Business Behavior. This piece first appeared in INC.




A Big Thank You To These Notable Readers of MitchWeiner.com:

Access Staffing, Adecco Usa, ADP, Akin, Gump, Strauss, Hauer, & Feld, Albert Einstein, College Of Medicine, Amazon Corporate, American Express Company, American Honda Motor Company, American University, Amgen, Amster Rothstein & Ebanstein, Anchor Associates Group Inc, Angelo, Gordon & Co., Anne Arundel County Govt, Aquantive, Arent Fox Llp, Arhus, Kobmandsskole, Arrowhead Aea, Ascena, Asrc Federal Holding Company, Atkina, Llc, Aurelius Capital Management, Automatic Data Processing, Automattic, Ball State University, Baltimore Technology Park, Bank Of America, Barclays Financial Corp., BDBO New York, Bechtel Corp, Bell Canada, Best Buy, Black Oak Computers Inc, Blackrock Financial Management, Bloomberg Bloomberg, Brandprotect, Brookfield Asset Management,Brown Advisory, Bsnl, BT (UK searching for Denise), Cahill Gordon & Reindel, California Department Of Justice, California Education And Research Federation Network, California State University, Long Beach, Canon Usa, Carolinas, Healthcare System, Cassidy Turley Commercial Real Estate Services, Cb Richard Ellis, Cbi Connect, Cdw - Cdw Llc, Ceasars Entertainment Group, Central Methodist University, Charles Schwab & Co., Choopa, Llc, City Of Los Angeles,  Citigroup, City Of Houston, Clyde & Co Llp, Colgate-palmolive Co., Colliers Abr, Inc - Cassidy Turley, Chubb, Colt Technology Services Group Limited, Cooley Llp, Columbia University, Completel, Comporium Communications, Commercial Bank Of Africa, Comstock Park Public Schools, Conagra Foods, Concordia College, Condenast Publications, Control Risks Group Llc, Coral Graphics, Cottage Hospital, County Of Marin, County Of Suffolk, New York, Credit Suisse Group, Credit Suisse Group / Canada, Cuddy & Feder Llp, Cwie, Llc, Dale Carnegie & Associates, Inc., Data Control And Systems, Datagram, Dell, Deloitte & Touche, Delta Dental Of California, Delta Dental Plan Of Michigan, Department Of Administrative Services (Ohio), Department Of The Interior, Office Of The Secretary, Department Of Veterans Affairs, Detroit Public Schools, Dewitt Stern Group, Inc., Dod Network Information Center, Dow Jones & Company, Devry, Depaul University, Dga Security Systems, Dickstein Shapiro Llp, Discover, Financial Services, Distributed Systems Services, Do It Best Corp, Duane Morris, Dumfries, Dumfries and Galloway, United Kingdom,Edelman Pr, Emerge212, Equity Residential, Ernst & Young Llp, Esi International, Espn, Estee Lauder, European Police Office (europol), Evercore Partners Services East, Llc, Experian Revenue Assurance Test, Facebook Corporate, Factory Mutual Insurance Company, Family Dollar, Federal Aviation Administration, Federated Systems Group, Fedex Office & Print Services, Fenwick & West, Fidelity National Financial, Fifth & Pacific Cos, First American Equipment Financial, Fisher Scientific, Freshfields Bruckhaus Deringer Llp, Fujitsu Limited, Florida Department Of Management Services, Florida International University, Ford Motor Company, Fort Hays State University, Fortressitx, Free Sas, Fross Zelnick Lehrman & Zissu, P.c., GE, Genentech, Georgetown University, Gerson Lehrman Group, Godaddy.com, Llc, Gilead Sciences, Google Corporate, Goose Creek Consolidated Isd, Government Of Saskatchewan,Government Of Singapore, Graphnet Inc., Gravitas Technology, Greenberg Traurig P.a, Griffin Information Systems Limited, Group M Worldwide, Hachette Book Group, Hamilton-clermont Cooperative Assn., Harris Government Sector, Havas Worldwide Llc, Hccs - Houston Community College System, Hearst Corporation, Hewlett-packard Company, Higher Colleges Of Technology, Hill & Knowlton, Inc, Hillsborough County Aviation Authority, Hilton Hotels Corporation, Hma, Hotwire Communications, Hudson County Community College,  Hughes Hubbard & Reed Llp, Humber College, IBM Corporation, Ikon Office Solutions, Illinois Wesleyan University, Illinois Wesleyan University, Immedion, Llc, Ing Investment Management,, Intergrated Office, Internal Revenue Service, International Business Times, International Monetary Fund, Io Capital Princess, Llc, Jefferies International Limited, Jewish Board Of Family & Children 's Services, John Hancock Life Insurance Company, Johnson & Johnson, Jones Apparel Group, Jones, Day, jp Morgan Chase, Jw Michaels Co., J. Walter Thompson, Reavis & Pogue, Kabel Bw, Kaiser Foundation Health Plan, Kaye, Scholer, Fierman, Hayes, And Hudler, Hudson County Community College, Kddi Corporation, Kelley Drye & Warren Llp, King & Spalding Llp, Kirby Mcinerney Llp, Kirkland & Ellis Llp, Leaseweb Usa, Laughlin/constable, Inc, Latham Watkins, Legal Source Ls Llc, Leslie Digital Imaging Llc, Lexis-nexis, Linode Resources, Liquidnet Holdings, Lion Resources, Loeb & Troper, Cpa, Lombard Odier Asset Management, Los Angeles County Office Of Education, Loyola Marymount University, Macquarie Bank, Macquarie Holdings, Manufacturers And Traders Trust Company, Marriott International, Marsh, MasterCard, Mayer, Brown & Platt, Mcnc, Mckesson Technologies, Mdmb Law, Medex Pharmacy, Mediadata, Medimmune, Llc, Mellon Bank, Memorial Sloan-kettering Cancer Center, Mercury Radio Arts, Merck And Co, Methodist Hospital Of Memphis,Miami University, Michaels Stores, Michigan State University Federal Credit Union, Micro Graphic Info Svcs, Microsoft Corp, Middle Country Public Library, Milbank - Milbank Tweed Hadley Mccloy, Ministry Of Education Computer Center, Miox Corporation, Montclair State University, Moody's Investors Service, Morgan Stanley Group, Moses & Singer Llp, Motorola, Mount Sinai School Of Medicine, Multiverse, Munsch Hardt Kopf Harr, Museum of the City of New York, Namesco Limited, Museum Of The City Of New York, Nassau County Board Of Cooperative Education Services, Nassau County Boces, National Board Of Medical Examiners, National Chiao Tung University, Navy Network Information Center, NBC Universal, Nbs, Nbty, Nco Group, Ncs Pearson, Neuberger Berman, New Jersey Institute Of Technology, New Mexico State University, New York City Public Schools, New York Power Authority, New York Public Library, New York University, Next Jump, Nomura International Plc, Northern Michigan University, Northern Ohio Educational Computer Association, Northwood University, Nyedc, Off Campus Telecommunications, Old Republic, Onewest Bank Fsb, Openband Multimedia, Llc, Ohiohealth Corporation, Orange, Orange County - Telecommunications Department, Orange Israel, Orrick Herrington & Sutcliffe, Oshean, Oxford Networks, Paramount Pictures, Partners Healthcare System, Paul, Hastings, Janofsky & Walker Llp, Pavlov Njencom Colo, Perfect Building Maintenance, Peter-paul_verduin Pfizer, Phonoscope, Pillsbury Madison & Sutro, Pitney Bowes Plc, Plum Creek Marketing, Pluk Pluk,  Plus One Health Management, Polaris Project, Polytechnic University, Powerspace & Services, Preferred Office Products, Privax Limited, Procter & Gamble, PwC (50 locations!); Queens Public Library, Quinn Emanuel Urquhart Oliver & Hedges Llp, Qitx; R.r. Donnelley & Sons Company; r.sea; Readers Digest; Reed Smith Llp (PA); Regus Business Centers, Research In Motion; Revenue Assurance Test; Richards Kibbe & Orbe Llp; Robins, Kaplan, Miller, & Cire; Robert Bosch Gmbh, Robins, Kaplan, Miller, & Cire, Rockefeller Group Technology Solutions; Rothschild, Row 44; Royal Bank Of Canada; Rutgers University; Safra National Bank Of New York; Salesforce.com; San Diego City Schools; San Francisco Marriott Marquis; Santa Clara County Office Of Education; Sarah Lawrence College; Scholastic; Sfr; Sedwick Llp, Sharp Electronics Corporation; Shearman & Sterling; Sidley Austin Brown & Wood; Simpson Thacher & Bartlett Llp; Skadden, Arps, Slate, Meagher & Flom Llp; Social Law Library; Schnader Harrison Segal & Lewis, Sify Limited, Smoothstone, Societe Generale; Socorro Independent School District; Softbank Bb Corp; Social Security Administration, Sony Pictures Entertainment; Soros Fund Management Llc, Spherion Corporation; src Federal Holding Company, Llc; Standard Motor Products; Starwood Hotels; State Of Minnesota , State Of Montana; Stinson Morrison Hecker Llp; Straub Clinic & Hospital; Sungard Availability Services Usa; Syracuse University; Systems Research And Applications Corp; Talktalk; Tadlock Law Firm Pllc, Target Corporation , Teco Energy; Tesoro; Companies; Texas Blending & Warehousing Corp; Texas Instruments; Texas Medical Center; The Chubb Corporation; The City Of New York; The Coca-cola Company; The Heritage Foundation; The Interpublic Group Of Companies; The Jnt Association; The Limited, The Metrohealth System; The Municipal Communications Utility Of The City O (Iowa); The New York Times Company; The Richard Stockton College Of New Jersey, Tiaa-cref , Time; Toronto District School Board; Tower Group Companies; Trlg – Hq, Ttx Company; Turner Broadcasting System,  U.s. Bancorp; U.s. Bancorp, U.s. Center For Disease Control And Prevention; U.s. Environmental Protection Agency, Ungaretti & Harris, United Business Technologies, United Stationers Supply Co., University Of Arkansas, University Of Connecticut, University Of Dayton, University Of Florida, University Of Maryland, University Of New Mexico, University Of Notre Dame, University Of Texas At San Antonio, University Of Virginia, Urs Corporation, Us Department Of Defense Net, U.s. Environmental Protection Agency, United Nations, Varian Medical Systems, Viacom, Virgin, Virgin Media, Virginia Polytechnic Institute And State Univ, Virgo Penn Business Centers L, Viacom, Vivo, Virgin Media, Virginia Community College System, Volumedrive, W.w.grainger, Warrenville, Illinois, United States, Weill Cornell Medical College, Weitz & Luxenberg, Wellington Management Company, Llp, Wells Fargo & Company, West Corporation, West Publishing Corporation, White & Case Llp, Willkie, Farr & Gallagher, Widnes, Halton,, Wisdom Tree Investments, Inc., Workforce Software, Wyndham Worldwide Corporation, X--ray Optical Systems, Inc., Xerox Corporation, Xerox Corporation, Xilinx Incorporated, Yamaguchi Cable Vision Co.,ltd, Yaquinto Printing, Yon Lew, Zuckerman Spaede


No comments:

Post a Comment

About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

Contact Mitch: Twitter | Facebook | LinkedIn | Email