"We have the service delivery expertise to create a customer experience unlike any other."
Good Morning Folks,
I hope everyone had a relaxing and rejuvenating weekend.
It’s rare that I make a sales pitch for us here, but we have been so well-received in recent presentations and I get so frustrated when I see how disappointed the companies I meet with are with their incumbent suppliers, knowing of the great people we have on-board and how much better life and business could be partnering with FSO. So here I go.
We've been on Inc. 500’s Fastest Growing Companies in America three years and running. Why?
225 of biggest and most exciting innovative on the planet trust us with their back and front office business processes. Every single one of those clients chose us after being disappointed with their incumbent partner. The primary benefits that attract them to FSO are better technology, customer service and hospitality best practices that are unequalled.
Through our unique personal, passionate and productive culture, hands-on management and recipe for success that combines People + Technology + Solutions, we free clients to focus on their core business more efficiently.
At FSO, we team the latest technologies with a highly trained, motivated, team oriented, passionate people who care about doing a great job for YOU. We stand out from the crowd with the industry’s most comprehensive training, awards and recognition programs and are the happiest place to work.
Here continuous self-improvement drives everything we do. We help you improve your overall business by eliminating the management burden on you. The majority of day-to-day oversight of these non-core, yet mission-critical functions rests in the hands of FSO, so you eliminate much of the time otherwise spent maintaining the infrastructure, handling HR issues and adding more managers to handle the load.
We have the service delivery expertise to create a customer experience unlike any other. We focus on motivating and driving the hourly employee to deliver great service with a skip to their step, twinkle in the eye and fire in the belly. We excel at attracting and retaining inspired and passionate people with performance based rewards and opportunities for advancement.
We provide unlimited training and recognition to our field employees: We guide, mentor, teach and support them. We show them they matter and are important.
- Messenger Internship Program (MIP): Providing each member with invaluable skills to further their careers.
- Future Leaders Program (FLP): Identifies and develops business leaders across the FSO enterprise.
- Mitch Institute of Training (MIT) :The Mitch legacy is training; whether with FSO for 2 months or 20 years we strive to teach skills valuable for role and everyday life.
- Masters Of Our Trade (MOOT) Group: Delivering exceptional onsite outsourcing services is based on the delivery of best practices and being masters of our trade. FSO has built the strongest “think tank” in the business through the development of our Masters of our Trade (MOOT) Group.
From the first infectious smile and happy face that greets you by name in the morning, we offer an enormous opportunity to (re) imagine and reinvigorate your workplace with People + Solutions + Technology from FSO.
TALK TO US. WITNESS US. AND MOST IMPORTANTLY, EXPERIENCE US!
If we can help you, or someone you know, call me personally at (212) 204-1193.
Have a great day and thanks for supporting our amazing journey.
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"There are enough mediocre, half happy people in the world.
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