Inspire ME Friday: The Best Holiday Gift Is Right In Your Hand

"I'm calling on behalf of [Your Company Name] to wish you a very happy holiday and thank you for your business. We really do appreciate it." 

Good Morning Folks,

While gift baskets and fine wine are always appreciated, it’s a sincere “thanks” that customers might appreciate most before the holidays. That’s exactly what Tricerat learned.

This week Tricerat, a Baltimore-based software company, made customer appreciation into a companywide event. Tricerat had every employee – including executives, engineers, sales people and marketing personnel – call customers to thank them for their business.

The response from customers was generally overwhelming appreciation, along with frequent shock: “Really, that’s it? You’re not asking for anything?”

In our impersonal era of holiday e-cards, social media and Amazon Prime, a human voice can be the most special gift of all.

The key to a successful outreach is sincere gratitude, with nothing expected in return. 

Keep the script simple like this: "I'm calling on behalf of [Your Company Name] to wish you a very happy holiday and thank you for your business. We really do appreciate it." 

With business now slowing down for many companies, customers are sitting near their phones for a change. Go ahead, make those calls. Be sure to leave voice mails too.

You may be pleasantly surprised by what customers say in return.

I'd like to thank Tricerat for this inspiring idea.

Have a GREAT weekend,

Mitchell D. Weiner
Chief Happiness Officer

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“Never be afraid to laugh at yourself, after all, 
you could be missing out on the joke of the century." 
~~ Joan Rivers, Comedian

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Cheers to You and A Happy Holiday Season

"Our FSO spirit is very contagious. From Fashion to Healthcare to Hospitality to our daily bread in Legal, ITS ALL ABOUT GROWTH.. when we service our clients.. the clients love us, they love the employees and tell their friends."

Good Morning Folks,

Tuesday night we hosted our Headquarters holiday party and wanted to thank you all for coming. 

I hope you enjoyed yourself and the time with our FSO family. I had a ball and our tradition at Sevilla was a huge SUCCESS. Revel in the memories and look forward to next year. 

On my way home from the party, I was reflecting on that we have accomplished a lot in 2014 and it is due to the effort that each and every one of you put in on a daily basis. It's your efforts that led to three new site openings this week.

• We are responsible for the Business Operations Management of the mailroom and facilities for fashion-forward brand. 
• We are responsible for the Business Operations Management of the hospital supplies at a major NY healthcare patient facility. 
• We went LIVE today at one of our newest and  prestigious hotel and resort client.  From Tysons Corner in Virginia to Memphis, Tennessee, FSO is the partner of choice to deliver our amazing services, hospitality and a complete (re) imagine across office services for this industry leader among those logos pictured below.  

Our FSO spirit is very contagious. From Fashion to Healthcare to Hospitality to our daily bread in Legal, ITS ALL ABOUT GROWTH.. when we service our clients.. the clients love us, they love the employees and tell their friends at their client events, golf games, their kids soccer games. GREAT WORK TEAM.

Please join me to provide a warm welcome to the new members of the growing FSO family and please congratulate Larry Wallace, Lissette Umpierre and Brittany Weaver who have been a tremendous team to launch our newest client!!!!

2014 is coming to an end, full of accomplishments both at HQ and in the field. Let’s begin 2015 with a stronger sense of accountability, let’s manage our clients business operations with an innovative and cost sensitive mindset. 

We have to continue delivering on the promises we have made to our clients and it is our responsibility to provide the best service with a smile. 

For many others we have our holiday luncheons and gifts starting next week. Our awards ceremony on January 7th. Then our leadership and management meeting to kick off 2015 the week later. And the reintroduction in 2015 of ALL our monthly recognition awards including my CHO club. 

Great stuff ahead in 2015. 

I would like to take this opportunity to wish you and your family Peace, Joy and Happiness during this Holiday Season and throughout the New Year. 

Give to others. 

And help one another.  

Love life and hugs all around.

Have a GREAT DAY as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

   
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"Nothing ever goes away until it teaches you what you need to know."

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2015: It's All About Believing. Attitude And A Strategy. (and btw, We're Hiring!)

"I want you all this Monday morning to look in the mirror and say. I am thankful for what I have in life. I want you to know we care. We love all of you. I am always here for you. I am Always around for you. And I am always thinking of you and how to make FSO the best place too work."

Good Morning Folks,

It is hard to believe for me that 2014 is coming rapidly to a close. 

Daniel Burrus said, "Give your customers the ability to do what they would want to do if only they knew it was possible."

If you think about it, this is what FSO does every day. We do this through a productive combination of people, solutions and technology.

And as the business world around us changes, we evolve too. Yet the one constant that never changes is service and the high bar we set for ourselves, then jump over every day.

I got an email from a customer this weekend which is a case in point. He writes about our folks, you folks, "They go above and beyond when they're doing their job. They are amicable in their approach & the professionalism is excellent. They are the first ones in office and last to leave, and did it all with a smile. I've never had this type of great Customer Service and experience from the Office Services department before."

See, if you’re serious about engaging the customer, you realize that the most valuable moments you have are when the customer is using your product, on the phone with you, actually engaged with you. If we over invest in that, or do what feels like over investing, we are far more likely to lead to the other sorts of interactions that we can’t buy, that we can’t control, but that we need desperately to happen.

The companies that develop a great technology, product or service and execute the right growth strategy, must also hire the right people and then forge a winning chemistry to achieve consistent success. A company that has done these things but starts to hire too many of the wrong people will slow down. Continually identifying, hiring and retaining highly talented and intelligent people is absolutely critical. We need your help to find folks just like you, the FSO DNA that makes us who we are. And we only need a few thousand across the USA. The skip. The fire. The twinkle. Meanwhile..

Love life. Be thankful. Think how blessed you are and more. Your Chief Happiness Officer is here to do all that is possible to ensure happiness including the recent establishment of the happiness team lead by Missy and many others. 

In 2014 we had and continue many messages. But the important message is belief. Believing in FSO. Believing in one another. Caring about one another and being a team. Being grateful for all we have. 

I want all of you, this Monday Morning, to look in the mirror and say: "I am thankful for what I have in life." I want you to know we care. We love all of you. I am always here for you. Always around. And always thinking of you and how to make FSO the best place too work.

Together we hold Hands and find the positive energy to effect our great company today and into the future but being a team that is thankful. Blessed and envisioning the greatness ahead. We have our health. We have our work family and our personal family. We have one another. 

Happy holidays folks. 

Hugs and kisses to your family at this time of year. 

Give to others. 

And help one another.  

Love life and hugs all around.

Have a GREAT DAY as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

   
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"Thank you is the best prayer that anyone could say. I say that one a lot. 
Thank you expresses extreme gratitude, humility, understanding."
~~ Alice Walker

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Inspire ME Friday: The Best Leaders Are Those Who Are Likable

"Enjoy and be grateful for all that you have. It is gratitude that gives us the best reasons not to complain."

Good Morning Folks,

On some level, most of us want to be liked. Even if you work to maintain an appropriate distance from your team or employees, the more that people like you and want to emulate you, the more engaged they will be as team members. The best leaders are those who are genuinely liked.

Here are 10 things that likable people consistently do. None of them will compromise your credibility or authority as a leader--so give them a try and see what happens.

1. Listen without interrupting.
Become a great listener. That means no butting in, no rushing along, no asking questions until the speaker is done. Listen not to frame your own rebuttal but rather to genuinely understand.

2. Smile without smirking.
Smiling and warmth make others around you feel good. It seems simplistic, but smiling is a lost skill of sorts. Master it and you'll stand out.

3. Speak without dictating.
Speak and share your thoughts and ideas, but treat such conversations as a two-way street. Your voice and your wisdom have value, but set them forth in a way that respects the voice and wisdom of others in true dialogue.

4. Give without receiving.
As the adage says, we make a living by what we get but we make a life by what we give. Don't keep score; give with a genuine heart, because it makes you happy.

5. Enjoy without complaining.
Enjoy and be grateful for all that you have. It is gratitude that gives us the best reasons not to complain.

6. Trust without wavering.
Trust, someone once said, is like an eraser--it gets smaller and smaller every time you have to use it. When we can offer others our sincere word and they know they can trust us, that's no small thing. Consistently doing what you've said you would do, and not doing what you've said you won't do, earns you a huge amount of trust.

7. Promise without forgetting.
People with good intentions make promises; people with great character keep them. Keeping promises should be your highest priority--because when you give your word, there is no room to forget. Keep your promises.

8. Forgive without punishing.
I believe there are two kinds of forgiveness: the kind that also gives the other person a chance, and the kind that forgives but still compels you to move on without that person. Either should be used wisely, and neither should be about punishment. The healthy way to forgive is whatever works best for you without punishing the other person.

9. Be honest without deceiving.
The people we like the best are those who are honest, who follow their convictions and speak their truth. We like people who act on their beliefs. They may not always win, but you know what they stand for.

10. Be positive without reservation.
Negative, angry people drag down everyone around them. Work on maintaining a positive attitude at work and in life. Make an effort to look for opportunities and solutions instead of barriers and problems. Whatever the situation, focus on what can be done.

11. Get Personal
Be genuinely interested in your client. Humans want to feel you care about them. This can be done through asking open ended questions about them and their families.

12. Give to Get
There have been many books written on the rule of reciprocity. The thing you need to know, is giving your clients small gifts makes them feel you care about them. It also makes them feel you listen to what they tell you.

For some people it is natural to be fun, upbeat and interesting. For others they have to work at it. Nobody likes a stiff serious individual. When dealing with clients remember to smile and laugh. Keeps the conversation fun and interesting.

Thanks to Lolly Daskal for our Friday dose of inspiration and to you, for listening.

Love what you do and have fun doing it!

Have a GREAT WEEKEND!

Mitchell D. Weiner
Chief Happiness Officer

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"Whatever the mind can conceive and believe, 

the mind can achieve." 

– Dr. Napoleon Hill

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** Lolly Daskal is the president and CEO of Lead From Within, a global consultancy that specializes in leadership and entrepreneurial development. Daskal's programs galvanize clients into achieving their best, helping them accelerate and deliver on their professional goals and business objectives. Trust Across America has identified Daskal as a Top 100 Thought Leader in Trustworthy Business Behavior. This piece first appeared in INC.

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Surviving Digital Darwinism: Keeping Pace With Technology Change in The Practice of Law

"It's a simple but often forgotten principle - how does technology add value to the advice you provide? Successful technology for lawyers will allow you to make better decisions that ultimately benefit your client."

Good Morning Foks, 

Information technology is the backbone of the modern organization.

For organizations to remain credible in today’s world, you need an innovative partner like FSO to look to the future and help to constantly improve IT and software capabilities. FSO helps you meet this challenge with an integrated, holistic view of technology that combines infrastructure support, application development and strategic.

Competing for relevance is now a mission of every business and as such, it should be relentlessly pursued. The future of business is not about technology, greed, or short-term deals. It’s about people, purpose, and experiences.

It takes vision.

It takes empathy.

It takes courage.

The future of business lies in the shift from a culture of management to that of leadership and it begins with you.

Blogs Brian Sollis, "We live in an era of "digital Darwinism," a time when technology and society are evolving faster than the ability of many organizations to adapt. It is for this reason (along with a myriad of other problems of course) that in fact killed Borders, Blockbuster, Polaroid and the like. Not only did digital Darwinism cost us close to a half billion job, it's only accelerating. As Leon C. Megginson once said in paraphrasing Charles Darwin’s Origin of the Species, “It is not the strongest of the species that survives, nor the most intelligent that survives. It is the one that is most adaptable to change.”

Over the years, Brian's studied how disruptive technology affects consumer behavior and decision-making. He's also researched how businesses react (or don’t) to these changes. What he learned is that barring a few exceptional instances of complete ignorance, organizations are open to adaptation if there’s indeed a case made for it and a path outlined to safely and cost-effectively navigate change.

Without vision or direction, businesses will always miss the true opportunity...

Here's what you need to know...

• Digital Darwinism is already here and it's only going to accelerate.
• Business as usual doesn't stand a chance.
• You're not too big to fail, you're not too small to succeed.

There is no shortage of technologies available to the legal community. The need for change is widely recognized, but many firms don’t yet have a framework with which to evaluate ‘solutions’.

According to Tanya Gleeson's "Legal Technology Buyer’s Guide", these three questions very quickly distill the merit of new technologies and the impact it will have on you, your firm and your clients:

1. Who really benefits?

The recent surge of automation and practice management solutions has meant that many support staff hours are saved... but what is the real value of this time saving? Is your firm measuring where these savings are occurring?

It's critical to understand who the time and cost savings are realised by; the two hours saved for a support person are significantly different to the two hours saved for a practitioner.

2. What is the problem being fixed?

Speak to your people. What are their frustrations, annoyances or pains experienced trying to achieve their goals? It can be as small as having to turn a light on or as big as understanding massive corporate structure in large scale M&A transactions. 

Solving a problem by looking into the business is far more effective than waiting to be approached by providers solving problems you never even knew about.

3. How will your client benefit?

The pressure for legal practices to remain competitive is higher than ever, which means as a legal management professional, you need to be the advocate for your client in the evaluation of a new technology.

It's a simple but often forgotten principle - how does technology add value to the advice you provide? Successful technology for lawyers will allow you to make better decisions that ultimately benefit your client. 

FSO has invested millions of dollars to date in the development and utilization of cutting edge CRM, operational and cloud based software and technology and we will continue to do so in our commitment to keep our clients ahead of the curve.

Our FSO Tech Center – a dedicated team lead by our CIO – Thomas Pategas provides comprehensive IT services. Whether your support needs are contract or on-demand based, FSO can provide professional onsite and offsite certified technicians to service all your Tier 1, Tier 2 and Tier 3 service needs.

Call me for a free evaluation of your current technologies, and ideas for new products and services to drive efficiency and profitability in the future.

Thanks to Brian Sollis and Tanya Gleeson for inspiring me today and to you, for listening,

Call me personally at 212.204.1193 and I’ll show you how to take technology headaches off your mind and plate, put the fun back into work and a smile on your face.

Have a GREAT DAY as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

   
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Great things are accomplished by talented people who believe they will accomplish them.

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Inspire ME Friday: Rise Up With A Happiness Recipe From Down Under

“The best place to find a helping hand is at the end of your own arm.”- Swedish Proverb

Good Morning Folks,

No matter what you do, making sure your happiness and well-being are intact are major priorities. If you’re stuck in a position, work long hours, or hate your job, this can be a difficult thing to maintain.

Here from Stylishoz.com is a millennial's guide to "5 Thing That You Need To Carry Along For Your Happiness"...

1. Stop comparing
All the problems arise when we start comparing ourselves to other people, that is just ridiculous. Stop doing that right now. Just be yourself. You do not have to impress anyone.

2. Stop holding on to the past
So what if you dated one wrong person that does not mean the entire human race is flawed  Let go off your past and move on if you want to be happy.

3. Accept compliments
When someone compliments you accept it and enjoy.

4. Do not spend time with wrong people
We usually drain our energy on people who deserve nothing. You need to stop doing that as soon as possible. Just wave them goodbye and chill. As they say its better to be alone then to be in a wrong company.

5. You do not have to explain everything to yourself
You do not have to. Everything happens for a reason. At the end of the day ewe eventually adjust.

In addition to these suggestions, Ariella Coombs blogging for Careerealism.com offers four more ways you can be happier at work today:

1. Eat Your Veggies
Constantly feeling down in the dumps? Maybe you need to eat more colorful foods! Researchers found that eating fruits and vegetables every day can actually increase happiness and overall well-being. For optimal results, eat seven servings of fruits and veggies each day.

2. Have Goals
How ambitious are you? Turns out, people who set high goals for themselves are happier than those with lower expectations. Make a list of things you want to accomplish – both short term and long term goals. It’s always good to have something to work toward!

3. Don’t Make Money Your First Priority
You know that saying, “Money can’t buy happiness.” Well, it’s true. According to U.S. News and World Report, seeking more money can actually make you less happy. Instead of focusing completely on finances, make sure you take the time to celebrate your own personal growth – What you’ve learned, who you’ve connected with, and how you’ve improved yourself.

4. Smile
You were late for work, got chewed out by the boss, and spilled coffee on your favorite white blouse. The last thing you want to do today is smile. However, studies show forcing a smile can actually make you genuinely happy. Not only that, but putting on a fake smile can help decrease stress. So, what’s not to smile about?

Thanks to Stylishoz.com and Careerealism.com  for your Friday dose of inspiration and to you, for listening.

So lets all join hands and be happy!

Have a GREAT WEEKEND!

Mitchell D. Weiner
Chief Happiness Officer

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“Though no one can go back and make a brand new start, 
anyone can start from now and make a brand new ending.”
~~ Carl Bard

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On Cyber Monday FSO Salutes TECHNOLOGY i.e. "Better Service and Support, At Lower Cost"

"Listen closely and you too will hear the thumping, pulsing heart of a new economy. And now creativity, "the ability to create meaningful new forms," as The Random House Webster's Dictionary puts it--has become both the driving force of economic progress and the decisive source of competitive advantage."

Good Morning Folks,

Welcome to December. I hope you enjoyed the holidays. But the season of joy is just beginning.

Have you noticed that people everywhere at the holidays seem nicer, except at FSO where we serve to please and aim for daily smiles every day of the year, in everything we do, wherever you find us.

But while our people shine, people alone can not rise to the tough challenges facing businesses everywhere to compete successfully and profitably into the 21st Century and beyond.

As you know, the Executive Leadership team and I and more specifically our IT team are always thinking about how technology can drive out costs and cycles, making possible what was not before. This includes new products and methodologies to identify opportunities for improvements and help resolve critical IT issues that affect business performance for greater efficiency and productivity.

On this day, the first Monday in December otherwise known as "Cyber Monday" — Online commerce gets a lot of headlines. 

Many people talk about it as a very exciting element of what is happening on the Internet, and clearly it is. 

But I think one area that doesn't get enough recognition is service and support. Look at Dell, as an example. They get 100 million visitors every year to their Website. If you imagine the physical infrastructure that a company would have to have to support 100 million customer contacts, you can begin to see the efficiency that comes from working online with customers in the way the Internet does. Customer service will be a key differentiator in the future of e-commerce, and one of the most sure-fire methods of acknowledging customer queries is by answering e-mails.

This was high-tech in 1867— the innovation that drove Wall Street. The inventor Edward A Calahan unveiled the world's first stock price ticker system in 1867, but it used morse code and was essentially a glorified telegraph receiver. Two years later, Thomas Edison launched the Univeral Stock Ticker machine (pictured). It used alphanumeric numbers and printed one character per second. (Picture from the Museum of American Finance)

In his book titled "Creativity Is the New Economy" economist Richard Florida argues that "it's common to say we are now living in a post-industrial information or knowledge economy. And now creativity, "the ability to create meaningful new forms," as The Random House Webster's Dictionary puts it--has become both the driving force of economic progress and the decisive source of competitive advantage. He writes:

The Creative Age has been distinguished by the rise of two great social classes. The first is the Creative Class, workers in science and technology, arts, culture and entertainment, healthcare, law and management, whose occupations are based on mental or creative labor.

The second and larger one is the Service Class, whose members prepare and serve food, carry out routine clerical and administrative tasks, provide home and personal health assistance, do janitorial work, and the like. The Service Class has grown alongside the Creative Class, rising from twenty percent of the workforce in the late nineteenth century and thirty percent in the 1950s to almost half of the workforce, 60 million plus workers, today. 

The Creative Class, which comprised less than ten percent of the workforce in the late nineteenth century and no more than 15 percent for much of the twentieth, began to surge in the 1980s. Since that time more than twenty million new Creative Class jobs were created in the United States. 

This epoch-defining class now numbers more than forty million workers, a third of the workforce, and it generates more than $2 trillion in wages and salaries--more than two thirds of the total US payroll. An additional seven million or so Creative Class jobs will be created over the next decade, according to Bureau of Labor Statistics projections.

Members of the Creative Class engage in complex problem solving that involves a great deal of independent judgment and requires high levels of education. Interestingly enough, however, the Creative Class is not simply another name for the college educated.

While nearly three quarters of college graduates belong to the Creative Class, four in ten of its members do not have college degrees, but still engage in work that is creative by definition. 

At the worst of the crisis, in the first half of 2009, the rate of unemployment for the Creative Class barely topped five percent, even as the rate of unemployment for the nation crested over ten percent and the unemployment rate for blue-collar production workers surged above 15 percent or more. Creative Class unemployment is roughly four percent today, a little less than half the rate for the nation as a whole."

In helping our clients meet the changing demands of business, FSO has and will be launching innovative technologies and hiring and training personal so that your team is comprised of both service and creative-class minds. The best example of this is that only FSO gives you the white glove onsite service backed by the creative-class staffed (re) imagination team. It's all built around a strategy customized to the needs and opportunities of your business.

My friend Jay Turo at GrowThink.com blogs about Jessica Simpson, Renée Zellweger, and Bold Predictions.

As we usher out the present and get ready to usher in the new his ideas and predictions from when FSO was just getting started are worthy of reexamination. IHe predicted...

"The prototype of a breakout technology company will continue to evolve from “geeks in a garage tinkering with transistors” to loosely - coupled gangs of media - savvy trendsetters that get the game of viral and cross - platform brand and buzz-building. 

According to Jay, America is getting its mojo back. Once one quiets the mind to the drumbeat of negativity that passes as business and economic news, one can hear the sound of the nation’s entrepreneurial and risk-taking wheels turning.  

He predicted: It Will Be the Year of the Young (and the Young at Heart).
The best qualities of youth – enthusiasm, flexibility of mind and spirit, and the over-riding desire to be inspired will continue to shape the brave new economic world order. 

From youth by the millions leaving the countryside (smart phones in hand) to find their dreams in Shanghai, in Mumbai, in Sao Paulo, in Nairobi, to the young technocratic of Palo Alto, of Manhattan, of Santa Monica, of Moscow, the youth like Renée Zellweger’s unforgettable character in the movie Jerry Maguire, are not so much looking for jobs as they are looking to be inspired.  

And that inspiration, and it is a credit to their more open-minded than ever parents, is found in BOTH making a difference AND making a buck (and/or a rupee or a ruble).
Anti - business do-gooders they are surely not, but nor are they faceless and dreamless company men. Rather, their spirit is raised by big ideas.  

By clean energy for all. By friendship and professional networks not limited by nationality, race, and creed. 

By eliminating hunger in the world not via charity but via a combination of venture philanthropy, technology, and always - on global communication and awareness. 

By healthcare breakthroughs of all types - diagnostic, prescriptive, and in cost and efficiency so that everyone gets great care when and where they need it. 

And it will be the young and the young at heart that will move all of the above and more from dream to reality.  

Not all of it without setbacks and heartaches along the way. But a lot of it.  

This will be the REAL story of the decade- listen closely and you too will hear the thumping, pulsing heart of a new economy."

Not only do these life-changing inventions benefit all of humanity, they promise high employment at good salaries contributing to the economy. And that's why I recently decided to get more involved as I joined the Board of Friends of Israel Sci-Tech Schools who operates one of the largest Research & Development and Training centers for science and technology education in the world. It develops innovative curricula for robotics, nanotechnology, biomedical engineering, teaching-learning methodologies and online pedagogy for implementation in Israel and export to education systems and hundreds of schools around the world.

On this Cyber Monday, as we shop and pay by mobile phone with applications and possibilities we never dreamed possible, let's give homage to these "Anti-business do-gooders they are surely not, but nor are they faceless and dreamless company men. Rather, their spirit is raised by big ideas." For they have made possible all that we are realizing on our smart phones, and smart TVs today.

The Internet is changing the way business is conducted, at a speed unprecedented in human history. As interconnectivity and information flow increase exponentially, the old "rules of the game" no longer apply. Geographic proximity and established name-brands no longer assure sales or customer loyalty. The ability to instantly compare prices and features empowers buyers and puts new pressure on suppliers to compete on other levels. Business ethics become more important than ever before, as do service and the ability to integrate inputs from a multitude of sources around the globe.

Opportunities to globalize, engage customers and suppliers in real time and facilitate knowledge sharing and best practices can now be achieved in much less time than anyone could have imagined, thanks to the emergence of the Internet.

This New Economy is being driven by a profound development: Individuals and companies worldwide are being electronically linked, a process as significant as an organism developing a nervous system. It's the new platform for business, with the power to trim costs and create sales opportunities by connecting every corner of the corporation with partners and customers.

So it's no surprise that the rules of the game are changing. Many of these principles have been stated before. But taken together they constitute a revolution in the rules of business. Companies that recognize and harness these trends will profit. Companies that do not will shrink or disappear.

FSO has been prepared from the beginning. Readying for 2015 brighter minds, better ideas and breakthrough technology to drive them.

If you aren't familiar with what FSO is up to lately, I hope you'll give us a fresh look.

Have a GREAT Cyber-Monday and a wonderful week!

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

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"Dreaming, after all, is a form of planning"
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*(Now to my sales team please stop shopping and get back to work!)