Showing posts with label holidays. Show all posts
Showing posts with label holidays. Show all posts

Thursday, January 5, 2017

Shout-Out: Going The Extra Mile — "She Is Well Organized, Attentive To Details And Helps Out Whenever Possible"

"We were able to prep, scan, file name, convert data, reassemble documents and transfer to media just 8 business days."

Good Morning Folks,

Today I share compliments I received from a talented group of employees who always jump in and help whenever and with whatever. They truly go the extra mile!

From our AMLAW 200 Clients
Re: Greg – NY
"Thanks to Greg Drouinead for all he does every day especially during those urgent times. He always manages to come through for the client no matter the task and he does so without hesitation."

Re: Jennifer – Records, Newark
"Jennifer has done an excellent job. She is well organized, attentive to details and doesn’t hesitate to help out whenever possible. She is truly an asset to the client and the organization."

From Our Clients In Property Management
Re: Glendaliz
"Glendaliz has made terrific efforts to keep her team and the client happy and engaged through her diligent hard work and her sensitive awareness of how to make her operations successful. She has continually been identified as have major impact for us, our tenants and the employees. She did an awesome decorating her site which shows just how much she cares for her team."

Re: The Park Ave. Team
"We would like to give a great big shout out to the entire team (Ashley, Michael, Ricky, Shanell, Dari & Omar ) for all their hard and strong team work. They great communications with each other has been essential and ensuring that all matters are handled quickly and correctly. We appreciate all they do each and every day."

Re: Carlos – New York City
Carlos went above and beyond to help on an urgent project. He jumped in, took the initiative, made all the necessary arrangements, and even offered to come in on his day offer to make sure everything went smoothly. His professional, and attention to details made the process so easy and quick."

From The World's Largest Professional Services Firm 
Re: Kimberly – Madison Ave.
"Kimberly goes the extra mile. Every morning she walks around the office checking in to see who needs assistance and greets everyone with a pleasant smile and cheerful attitude. She handles every request with urgency and efficiency. She is always ready to jump in and help whenever and with whatever. She is the constant professional in all she does."

Re: Ezra – Madison Ave.
"Ezra goes above and beyond in delivering quality services. HE has often provided assistance on critical matters. He takes initiative and helps out in anything and everything that is needed and asked of him. He checks in several times a day on items he can be of assistance and handles or request efficiently.

From Our Financial Services Clients:
Re: Rene – Wall Street
"Rene is constantly going above and beyond to keep life at here running smoothly. Recently we've hosted a few events for members of the press. Rene sprang into action helping Marketing with all of the logistics. I was especially appreciative of his calm demeanor and positive attitude even when a few things didn't go exactly as planned."

At One Of The Big Four Mobile Communications Companies
Re: Cacharel – Bellevue, WA
"I wanted to take a moment to recognize Cacharel for her hard work and amazing customer service to keep the mailroom running and our customers happy. No matter the situation, Cacharel always has a calm demeanor. She is quick to respond to phone calls and emails no matter the time of day. She has had to tackle numerous challenges here and yet always keeps a positive attitude and a smile on her face."

Re: Zachary – Bellevue, WA
"A big thank you to Zachary for all his outstanding contributions. Throughout the year he has been essential in helping with anything and everything in the mailroom. He is quick to respond to all the needs and does it all with a spirit of service that has not gone unnoticed."

Sharing photos from just two of a multitude of holiday events that took place across the organization. Great times were had by all of our employees. While hundreds of cans of food and warm coats were collected and donated to various organizations to help families especially during this holiday season.

We are always getting kudos like this on our team's amazing work. We could not attain such great success without passionate people doing great things for great clients. It's not a moment in time but a culture that has allowed us to be the company we are today. We truly appreciate everything you do!

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer  

"What we know is a drop. What we don't know is an ocean"
~~ Isaac Newton

Monday, December 19, 2016

At Christmas, All Roads Lead Home.....

Greetings Folks,

Holidays are a time for family, celebration, and giving thanks. 

As we celebrate the end of a year filled with innovative ideas and positive change, I want to say thank you for helping us (re)IMAGINE better ways to work. 

Whether you are already part of the FSO revolution or just pondering the possibility of a future with us, I very much appreciate your time and attention. 

We look forward to contributing to your wealth and success in 2017 and beyond. In the spirit of the season.... CHEERS!


Monday, December 28, 2015

A Few Of My Favorite Things

While Mitch takes some family time-out for the holidays this week, he's left a few links to some of his most popular recent posts. Enjoy!

Throw Back Thursday: Everybody Leads; Everybody Cares
“This Will Always Lift You Up”

TED Tuesday: Jeff Iliff: One More Reason to Get a Good Night’s Sleep 

TED Tuesday: Life Is Beautiful (A TED Playlist)
Wonderful reminders for the season of gratitude and joy! 

Inspire ME Friday ==> Letting Go of Keeping Up
“The tendency to compare oneself to other people is fundamental” 

Inspire ME: Purpose is eternal, limitless, and absolute.
“Do you, everyday, purposefully move towards your goals?” 

Ted Tuesday— “Modern work is about solving brand-new problems every day, flexibly, in brand-new ways.” 

TED Tuesday: Gayle Tzemach Lemmon: Meet the women fighting on the front lines of an American war 

Inspire ME Friday: Appreciate Me
What can you celebrate right now? 

At FSO, We Are Thankful For You 
"Stop being afraid of what could go wrong 
and start being positive about what could go right". — zig

"It is never too late to be what you might have been." 
~~ George Eliot

Wednesday, December 23, 2015

At FSO, We Are Thankful For You

Good Morning Folks,

Our lives are peppered with mentors, bosses, colleagues and teachers who have helped us with our professions. But I bet you're like me and got your first career lesson from family.

I'll never forget mine. I think of it almost daily around the holidays.

Holidays are a time for family and good memories. And for saying thanks.

At FSO, we have a lot to be thankful for. We had another record year, advancing rapidly from a blank canvas to the fastest growing privately-owned outsourcing company on the planet. But, the best is yet to come (more about that in my 'kickoff" message back here on Jan 7).

Saying "thank you" — sincerely and with heart — feels good. Not just to the person receiving it, but also to the person offering it. And that's part of work too. It's hard to remember, as we process our 580th post, that behind each message being read is a person..

So, as we celebrate the end of one year and usher in another, I want to say "thanks" to you. The support I feel from you, my readers, our customers, employees and clients, is an unending source of encouragement to keep at it. 

It is a huge gift to me that you are interested in what I have to say and spend your valuable time reading and sharing it. It touches me and I am so thankful for it. 

Zig's New Years Resolution: 
"Stop being afraid of what could go wrong and start being positive about what could go right"

We'll be pausing the blog until Monday so our ever-growing FSO family can spend quality time with their own. 

Thanks again, and Happy Holidays!

Mitchell D. Weiner
Chief Happiness Officer  

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"Too many people miss the silver lining because they're expecting gold."
~~ Maurice Setter
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Friday, December 11, 2015

Inspire ME Friday: Nothing Better For The Holidays Than A Handwritten Note

"Not a single person I've sent a card to has NOT written to thank me for the sentiment, and the card itself. It truly is a present in itself."

Good Morning Folks,

Handwritten cards are an undervalued and underutilized business tool. When was the last time you received one via snail mail?

Now when was the last time your email pinged? 

If your inbox is like mine, it is full of emails that need reading, responding and filing. Even with filters and spam guards, it only takes a couple hours for my inbox to get cluttered and my productivity to take a pummeling.

Because of this, I have come to rather enjoy receiving snail mail and the brief reprieve it brings. And, when I receive a note from a colleague or new acquaintance, the rarity makes the task that much more enjoyable.

I understand that the task of writing cards is cumbersome (not to mention outdated) and has been largely replaced by emails, Facebook messages and tweets. Sending a hand written note, however, to thank someone for a meeting or offer congratulations for a promotion, communicates volumes of in just a few words.

Yes, it is time consuming, but because this small gesture can make such a large impression, here are some tips for streamlining the process and maximizing their impact.  

Keep the presentation simple.
You can find simple, blank cards in the clearance aisle at OfficeMax or at Dollar General. Buy a box and keep a few with you at all times. Remember, it's the thought that counts. If you want to perk up your presentation, you can beautify your stationary through online services such as, which will create customized, high-quality notecards for a premium.  

Pre-label and pre-stamp envelopes.
Take a few minutes to prep your envelopes with a return address label and stamp. This will not only cut out this step in the process, but it will make you more inclined to actually use them. And, yes, buy stamps. Real stamps. You've gone this far in the process, so don't ruin the impression with a generic red stamp from a postage meter.  

Keep the message brief.
A long, detailed note defeats part of the original purpose. Simply include a brief reminder of where you met, what you discussed, and how thankful you are for their time. Anything more will most likely be seen as insincere and as an overzealous marketing ploy (it is, but it should not come across as such).  

Include a business card.
Instead of using valuable notecard real estate reminding the recipient of who you are, include a business card and let it do the talking. Just make sure your business card says what you want it to say.  

Use a good pen.
I find that having a high quality pen helps. While I will make small corrections on the card, if the pen leaks, bleeds, or runs out of ink mid-message, it kills the presentation.  

You can even find online help (if you need it).
If you find carrying cards with you too much, or you simply don't know where the nearest post office is located (hey, nobody's judging), then consider an app that will do the same thing. For instance, Felt is an app that allows users to create customizable greeting cards with handwritten messages on an iPad, which are then printed and mailed for you. It even allows you to handwrite the address on the envelope. Cost is steep at $3.99 per card, but the presentation is very nice.

Sending handwritten cards does not have to be a time consuming and burdensome task. The return on investment for your time, however, is priceless. And, if doing so gets you away from the anxiety of an Outlook inbox packed with email, even for just a few minutes, well, that may just be worth it all in the end.

Two very important takeaways are: 
1) Keep it brief
2) Include a business card. (lot of people don't do that).

If you really want to make an amazing impression, invest in note cards from Sweet Jane Papery.  Not a single person I've sent a card to has NOT written to thank me for the sentiment, and the card itself. It truly is a present in itself.    

Hooray It's The Weekend!

Be great and (re)IMAGINE!

Mitchell D. Weiner
Chief Happiness Officer  

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"A conclusion is the place where you got tired thinking."
- Martin H. Fischer
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Thursday, February 12, 2015

Link UP! Thursday: Discovered By Me, Passed On To You With Deepest Affection

 "Your most unhappy customers are your greatest source of learning." – Bill Gates, co-founder of Microsoft.

Good Morning Folks,

In between posts here, you'll find me curating and sharing informative articles I stumble upon on social media.

You may need to be logged into LinkedIn to view some of these. If we are not connected there yet, hit me up for an invite. 

And to keep up on my shares between blogposts, follow my PERSONAL twitter account where you can scroll back through nearly 5,000 of no BS, hand-selected articles discovered by me, and passed on to you— to help improve your life and career. 

Leading to all the love, happiness and success you deserve.
About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

Contact Mitch: Twitter | Facebook | LinkedIn | Email