Inspire ME Friday: How To Make Today Amazing

Adopting winning habits is one of the surest ways to get to where you want to go.

TGIF Folks!

As human beings, it can be very easy at times to fall into a rut and get in the habit of having just average days where we seem to not get much of anything done. Here are 20 ways that will hopefully rekindle that passion of yours and help make today ridiculously amazing.

==> 20 Ways to Make Today Amazing by Matt Mayberry (first appeared in Entrepreneur)

1. Engage in consistent action.

2. Constantly picture yourself beyond your current circumstances. 

Dream enormously big and hold that dream deep within your mind, body and spirit.

3. Spend time in solitude to just think and visualize.

4. Write your most important goal on a note card and look at it five times a day. 

Say it out loud and believe with a deep conviction that it will become a reality.

5. Drink tons of water. 

It's impossible to operate to the best of your ability and tap into your full potential if you are dehydrated. Our minds and bodies need water in order to perform at an extremely high-level.

6. Eat to win. 

If you don't want junk results stay away from junk food. The bottom line is that we are what we eat.

7. Get your sweat on. 

One of the best productivity tools that you can utilize is to get a workout in at some point throughout your day. Whether you go to the gym or at home, make the time.

8. Pick up a book for 15-20 min and get lost in it. Just as our bodies need physical exercise, our minds need to stay mentally fit.

9. Spend your time around those who lift you up and encourage your vision, not belittle it. We are the average of the five people we hang out with the most. Pick your company wisely.

10. Make time to grow. 

Carve out 30 min to an hour and find ways to personally and professionally grow.

11. Turn off the music in your car and listen to an audiobook. 

Most of us spend hours in a car daily, utilize that time to better yourself and learn.

12. Keep a journal. 

Record your thoughts, ideas and strategies. We have roughly 20,000 to 60,000 thoughts per day. Don't let an idea or strategy go to waste. Never rely solely on your memory.

13. Think of five things you are grateful for right this second. 

It can be something as simple as how beautiful is mother nature or how wonderful your family is. Be grateful for what you have and you will eventually end up having more.

14. Snack on almonds. 

Great source of protein and other minerals and vitamins that will increase your energy levels and keep performance in peak state.

15. Say "I love you" more often. 

Don't let a day go by where you don't tell those you love how much they truly mean to you. Life is short and by simply saying the words "I love you" will bring you an immense sense of satisfaction.

16. Treat others how you want to be treated. In business and in the game of life, people matter. If you want to truly win in both, make every person you come in contact with feel important.

17. Have a green smoothie. 

Instead of turning to caffeine turn to the power of mother nature and blend yourself up a delicious, energizing and healthy green smoothie. One of my favorites is two handfuls of organic spinach, one apple, juice of one lemon, three stalks of celery, and ginger root. There are plenty of recipes available to you online.

18. Take a post-it-note or note-card and write down some quotes that move, inspire and empower you. 

There will be times throughout the day that might upset you or discourage you.Constantly feeding your mind with words that inspire and empower you will instantly get you back on your feet ready to hit the ground running.

19. Cut off all distractions. 

When it's time to work, work. When it's time to relax, relax. Discipline yourself to stay off Facebook and other social media sites when you are working on a computer. If you are in an office, hang up a "Do Not Disturb'' sign if possible. Focus  completely on the task at hand.

20. Take full and complete responsibility for your life. 

Own up to your mistakes and never fall into the trap of playing the ever-so-popular blame game.

Adopting winning habits is one of the surest ways to get to where you want to go. What we do on a daily basis determines the results that we end up with. If you don't like what you have been producing up to this point, then change what you do daily. It's my hope that this list of 20 ideas is of extreme value to help make today utterly amazing for you.

Life is short so never regret anything that made you smile!

HAVE A GREAT and SAFE Weekend!

Be great and (re)IMAGINE!

Mitchell D. Weiner

Chief Happiness Officer  

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"A discovery is said to be an accident meeting a prepared mind."
 ~~A. von Szent-Gyorgyi

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TED Tuesday: Lorrie Faith Cranor- What’s wrong with your pa$$w0rd?

"So passwords are something that I hear a lot about. A lot of people are frustrated with passwords, and it's bad enough when you have to have one really good password that you can remember but nobody else is going to be able to guess. But what do you do when you have accounts on a hundred different systems and you're supposed to have a unique password for each of these systems? It's tough."

Good Morning Folks,

Abner Goodwin's job title is Systems Specialist so like most IT people he should know best about security right? We'll even some folks in IT can procrastinate changing their passwords longer than filing their income tax. So don't feel bad, but use today's talk to set your browsing on a more secure path.

Abner blogs, "I’ve been an Internet user for about half my life now. That’s been enough time to collect many, many accounts. I have at least 3 email accounts, accounts on the usual social networking sites, and a slew of random accounts for online stores and services. I figure that I have somewhere around 30 personal accounts that I’ve set up over the years. There are many others that I’ve lost track of, consigned to the briny depths of the web to be forever forgotten."

"It’s time for a confession dear readers: I have committed a grievous evil. I have re-used passwords for multiple personal accounts with wild abandon. On top of that, before this article, I had not changed passwords on some accounts for years. What’s worse is I know better than this; I follow best practices for passwords in my professional life obsessively. Seriously, there was an intervention and everything. I guess it would be at this point where I’d say something about the cobbler’s son having no shoes."

"This was pretty much the extent of my super sophisticated personal password scheme. Luckily, I kept the post-it note under my keyboard where no one would ever find it."

"Continuing down this cliche’d path, I’ve heard that people don’t change until the pain of staying the same is greater than the pain of changing. For me, the pain came just a few days ago when I received an email from a forum that I belong to. The email stated that they’d been compromised and that the attacker had gained access to their database of usernames and encrypted passwords."

Lorrie Faith Cranor is a Professor of Computer Science and of Engineering and Public Policy at Carnegie Mellon University where she is director of the CyLab Usable Privacy and Security Laboratory (CUPS) and co-director of the MSIT-Privacy Engineering masters program. She is also a co-founder of Wombat Security Technologies, Inc. She has authored over 100 research papers on online privacy, usable security, and other topics

Lorrie Faith Cranor studied thousands of real passwords to figure out the surprising, very common mistakes that users — and secured sites — make to compromise security. And how, you may ask, did she study thousands of real passwords without compromising the security of any users? That's a story in itself. It's secret data worth knowing, especially if your password is 123456 ...

I found this video on some research Lorrie is doing on the subject very interesting and insightful

Says Lorrie:

 "I always cringe whenever people talk about choosing passwords, but this has some interesting insights into the strengths and weaknesses of various techniques, and it even mentions some I've not heard of before." 

e’ve all heard the common password advice: Choose a random password with a lot of characters, include digits and symbols, don’t use a dictionary word, don’t write it down and change it often. While some of this advice is useful, some of it is counterproductive and probably even harmful. 

Next Friday I will be giving a Game Changer talk at the IAPP Global Privacy Summit in which I will discuss research results—from my own research group at Carnegie Mellon University as well as from others—that demonstrates that what most people thought they knew about passwords is wrong. 

Most humans are not very good at memorizing random things, and they don’t enjoy doing it. While we are impressed by the talent of spelling bee champions, most of us would rather not spend our time on rote memorization. 

It turns out we’re also not very good at coming up with random things, let alone memorizing them. We like to think of ourselves as unique, but we actually think alike more than we want to admit, and we tend to be rather predictable. 

So, when we’re asked to come up with a random password, we do something that seems random to us but is actually what a lot of other people do. We think of some song lyrics, the name of our pet, a cartoon character, a TV show, a sports team or even the name of a friend or family member. Or maybe we trace our fingers on a keyboard and type in a sequence of keys that appear next to each other—maybe diagonally down one column and then up the next, because that seems more random than just going left to right across. If we have to add a symbol, we type an exclamation point at the end. If we have to add a number, it is most likely a 1. And if a capital letter is needed, it goes at the beginning. 

And because this was so much work to not only choose, but to remember, and because we know we’re not supposed to write our passwords down, the next time we have to create a password, we just use the same one we already created.
But what happens when you log in and are told that your password has expired and you have to choose a new one? Chances are you increment the 1 to a 2 or add another exclamation point to the end."

Research shows that forcing users to change their password on a regular basis does not actually increase security. In fact, it encourages users to create weaker passwords and increment them according to a predictable scheme. So, not only does password expiration annoy users, it likely makes their passwords more vulnerable to attack. Have a look:



Here are a few highlights of Lorrie's talk:

• Long passwords with simple requirements can be easier to use and just as strong as shorter passwords with complex requirements.
• Password meters can encourage users to create stronger passwords, but most password meters used on websites today provide positive feedback prematurely.
• Passphrases seem like a good idea, but users don’t find random passphrases more usable than passwords.
• Monkey is the most popular animal to include in a password and among the most popular words to include in a password.

So it seems that at the end of the day, when we make passwords, we either make something that's really easy to type, a common pattern, or things that remind us of the word password or the account that we've created the password for, or whatever. Or we think about things that make us happy, and we create our password based on things that make us happy. And while this makes typing and remembering your password more fun, it also makes it a lot easier to guess your password. So I know a lot of these TED Talks are inspirational and they make you think about nice, happy things, but when you're creating your password, try to think about something else.

Have a GREAT Day,

Mitchell D. Weiner
Chief Happiness Officer  

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"The privilege of a lifetime is to become who you truly are."
 ~ Carl Jung

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Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE.  

About FSO Onsite Outsourcing
Recognized on the Inc. 5000 list of the nation's fastest growing companies for the third consecutive year, and lead by industry pioneer, Mitch Weiner, FSO's growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives.

About Lorrie Faith Cranor

Lorrie Faith Cranor is a Professor of Computer Science and of Engineering and Public Policy at Carnegie Mellon University where she is director of the CyLab Usable Privacy and Security Laboratory (CUPS) and co-director of the MSIT-Privacy Engineering masters program. She is also a co-founder of Wombat Security Technologies, Inc. She has authored over 100 research papers on online privacy, usable security, and other topics. She has played a key role in building the usable privacy and security research community, having co-edited the seminal book Security and Usability (O'Reilly 2005) and founded the Symposium On Usable Privacy and Security (SOUPS). She also chaired the Platform for Privacy Preferences Project (P3P) Specification Working Group at the W3C and authored the book Web Privacy with P3P (O'Reilly 2002). She has served on a number of boards, including the Electronic Frontier Foundation Board of Directors, and on the editorial boards of several journals. In 2003 she was named one of the top 100 innovators 35 or younger by Technology Review magazine. She was previously a researcher at AT&T-Labs Research and taught in the Stern School of Business at New York University. In 2012-13 she spent her sabbatical year as a fellow in the Frank-Ratchye STUDIO for Creative Inquiry at Carnegie Mellon University where she worked on fiber arts projects that combined her interests in privacy and security, quilting, computers, and technology. She practices yoga, plays soccer, and runs after her three children.

Only 51 More Days Till The Happiest Time of The Year... Unless...

Photo: BitterSweetColours

"There'll be parties for hosting

Marshmallows for toasting

And caroling out in the snow

There'll be scary ghost stories

And tales of the glories

Of Christmases long, long ago

It's the most wonderful time of the year"

Good Morning Folks,

It's love at first chill with Christmas already in the air. 

New York City is always great but I think it's magical on Christmas! It's bustling with so much energy and life. Everyone is walking briskly, smiling, saying hello, preparing to tip and thank the service people who support and make possible the great lives they enjoy in a very special place.

Such expressions of gratitude are an emotion so powerful it can transform ones mood from darkness to healing light and renew our zest for life.

Being grateful is an attitude of deep appreciation for the realities that surround us "moment to moment"...each day of our life.

But you don 't have to wait for Christmas to be happy. If you are stuck in a dead end job or responsible for back office support and get greeted in the morning by the Debbie Downer receptionist face, find deadlines unmet, critical support staff calling in sick, criticism rather than compliments from the boss, voice mail loops and layers of management bureaucracy instead of answers, FSO can change your destiny. Because happiness lives, breathes and starts everyday with you smiling right here. 

FSO is driven by passionate people and the value they create. They are passionate about their work. Their passion and enthusiasm are the fuel that ignites our success. If there's one thing that FSO lives and breathes everyday – it's the employee experience. We focus on motivating and driving the hourly employee to deliver great service with a skip to their step, twinkle in the eye and fire in the belly.

Growing our folks is my legacy. My care. And my passion. 

Such happiness is contagious –– when the boss has it, it trickles down throughout the entire organization and beyond to its clients. Happiness can spread to everyone who has a dream, a goal, and the will to change. Happiness can elevate and inspire people to make real and lasting changes in their own lives. Today, an enormous opportunity exists to (re) imagine and reinvigorate your workplace and workforce with FSO.

Clients like to think of FSO as the Ritz Carlton of the outsourcing business. Our team takes great pride in all that we do for you. We're all about making the Hospitality service, a pleasant and seamless experience, every single day. Whenever, wherever and however, our Team we'll always be there. 

We continually strive to go "above and beyond" with our clients to provide the most enjoyable experience with the finest personal service and facilities and fulfilling even the unexpressed wishes and needs.

And we always deliver the rare, exceptional level of service that is really worthy of your gratitude. Unlike those Christmas envelopes you'll soon be delivering then shaking your head pondering "for what"?

There is  a poem. by an unknown author I discovered on Kate's site...

Smiling is infectious
You can catch it like the flu.
When someone smiled at me today
I started smiling too.

I passed around the corner
And someone saw my grin.
When he smiled I realized
I’d passed it on to him.

I thought about that smile,
Then I realized it’s worth.
A single smile just like mine
Could travel round the world.

So, if you feel a smile begin,
Don’t leave it undetected,
Let’s start an epidemic quick
And get the world infected!

That in mind please enjoy with my compliments this amazing version of the #1 Christmas anthem of all-time, based on the movie of the same name, It's the Most Wonderful Time featuring Natalie Cole and the Mormon Tabernacle Choir.

If you'd like the words from the song, go here. If you'd really like to get into the spirit f the season by viewing photos of New York at it's finest from the source of the one featured above go here.

And if you'd like to turn those outsourcing frowns to smiles, talk to us, witness us. We'll   take you on a tour of client sites and and let you taste the FSO experience first-hand where you'll see how different life has become for some of the best known-brands in the world.

Call me personally at 212-204-1193.

Feel the FSO Experience - and ensure everyone around you does too. 

Here's to a wonderful week!

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

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"The moments of happiness we enjoy take us by surprise. 
It is not that we seize them, but that they seize us.” 
~~ Ashley Montagu

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Inspire ME Friday: 8 Things To Remember When Everything Is Going Astray.

"Yes, life is tough, but you are tougher. Find the strength to laugh every day. Find the courage to feel different, yet beautiful. Find it in your heart to make others smile too. Don’t stress over things you can’t change. Live simply. Love generously. Speak truthfully. Work diligently. And even if you fall short, keep going. Keep growing."

Good Morning Folks,

Our friends Marc and Angel are two passionate writers, life-hackers, and the authors of 1000 Little Things Happy Successful People Do Differently. 

Here’s their list of 8 things to remember when everything goes wrong. Awake every morning and do your best to follow this daily TO-DO list:

Think positively. Eat healthy. Exercise today. Worry less. Work hard. Laugh often. Sleep well. Repeat…

#1. Pain is part of growing. 
Sometimes life closes doors because it’s time to move forward. And that’s a good thing because we often won’t move unless circumstances force us to. When times are tough, remind yourself that no pain comes without a purpose. Move on from what hurt you, but never forget what it taught you. Just because you’re struggling doesn’t mean you’re failing. Every great success requires some type of worthy struggle to get there. Good things take time. Stay patient and stay positive. Everything is going to come together; maybe not immediately, but eventually.

Remember that there are two kinds of pain: pain that hurts and pain that changes you. When you roll with life, instead of resisting it, both kinds help you grow.

#2. Everything in life is temporary. 
Every time it rains, it stops raining. Every time you get hurt, you heal. After darkness there is always light – you are reminded of this every morning, but still you often forget, and instead choose to believe that the night will last forever. It won’t. Nothing lasts forever.

So if things are good right now, enjoy it. It won’t last forever. If things are bad, don’t worry because it won’t last forever either. Just because life isn’t easy at the moment, doesn’t mean you can’t laugh. Just because something is bothering you, doesn’t mean you can’t smile. Every moment gives you a new beginning and a new ending. You get a second chance, every second. You just have to take it and make the best of it. (Read The Last Lecture.)#3. Worrying and complaining changes nothing. Those who complain the most, accomplish the least. It’s always better to attempt to do something great and fail than to attempt to do nothing and succeed. It’s not over if you’ve lost; it’s over when you do nothing but complain about it. If you believe in something, keep trying. Don’t let the shadows of the past darken the doorstep of your future. Spending today complaining about yesterday won’t make tomorrow any brighter. Take action instead. Let what you’ve learned improve how you live. Make a change and never look back.

And regardless of what happens in the long run, remember that true happiness begins to arrive only when you stop complaining about your problems and you start being grateful for all the problems you don’t have.

#4. Your scars are symbols of your strength. 
Don’t ever be ashamed of the scars life has left you with. A scar means the hurt is over and the wound is closed. It means you conquered the pain, learned a lesson, grew stronger, and moved forward. A scar is the tattoo of a triumph to be proud of. Don’t allow your scars to hold you hostage. Don’t allow them to make you live your life in fear. You can’t make the scars in your life disappear, but you can change the way you see them. You can start seeing your scars as a sign of strength and not pain.

Rumi once said, “The wound is the place where the Light enters you.” Nothing could be closer to the truth. Out of suffering have emerged the strongest souls; the most powerful characters in this great world are seared with scars. See your scars as a sign of “YES! I MADE IT! I survived and I have my scars to prove it! And now I have a chance to grow even stronger.”

#5. Every little struggle is a step forward.

In life, patience is not about waiting; it’s the ability to keep a good attitude while working hard on your dreams, knowing that the work is worth it. So if you’re going to try, put in the time and go all the way. Otherwise, there’s no point in starting. This could mean losing stability and comfort for a while, and maybe even your mind on occasion. It could mean not eating what, or sleeping where, you’re used to, for weeks on end. It could mean stretching your comfort zone so thin it gives you a nonstop case of the chills. It could mean sacrificing relationships and all that’s familiar. It could mean accepting ridicule from your peers. It could mean lots of time alone in solitude. Solitude, though, is the gift that makes great things possible. It gives you the space you need. Everything else is a test of your determination, of how much you really want it.

And if you want it, you’ll do it, despite failure and rejection and the odds. And every step will feel better than anything else you can imagine. You will realize that the struggle is not found on the path, it is the path. And it’s worth it. So if you’re going to try, go all the way. There’s no better feeling in the world… there’s no better feeling than knowing what it means to be ALIVE. (Angel and Mark discuss this in more detail in the “Goals and Success” chapter of 1,000 Little Things Happy, Successful People Do Differently.)

#6. Other people’s negativity is not your problem. 

Be positive when negativity surrounds you. Smile when others try to bring you down. It’s an easy way to maintain your enthusiasm and focus. When other people treat you poorly, keep being you. Don’t ever let someone else’s bitterness change the person you are. You can’t take things too personally, even if it seems personal. Rarely do people do things because of you. They do things because of them.

Above all, don’t ever change just to impress someone who says you’re not good enough. Change because it makes you a better person and leads you to a brighter future. People are going to talk regardless of what you do or how well you do it. So worry about yourself before you worry about what others think. If you believe strongly in something, don’t be afraid to fight for it. Great strength comes from overcoming what others think is impossible.

All jokes aside, your life only comes around once. This is IT. So do what makes you happy and be with whoever makes you smile, often.

#7. What’s meant to be will eventually, BE. 

True strength comes when you have so much to cry and complain about, but you prefer to smile and appreciate your life instead. There are blessings hidden in every struggle you face, but you have to be willing to open your heart and mind to see them. You can’t force things to happen. You can only drive yourself crazy trying. At some point you have to let go and let what’s meant to be, BE.

In the end, loving your life is about trusting your intuition, taking chances, losing and finding happiness, cherishing the memories, and learning through experience. It’s a long-term journey. You have to stop worrying, wondering, and doubting every step of the way. Laugh at the confusion, live consciously in the moment, and enjoy your life as it unfolds. You might not end up exactly where you intended to go, but you will eventually arrive precisely where you need to be. (Read A New Earth.)

#8. The best thing you can do is to keep going. 

Don’t be afraid to get back up – to try again, to love again, to live again, and to dream again. Don’t let a hard lesson harden your heart. Life’s best lessons are often learned at the worst times and from the worst mistakes. There will be times when it seems like everything that could possibly go wrong is going wrong. And you might feel like you will be stuck in this rut forever, but you won’t. When you feel like quitting, remember that sometimes things have to go very wrong before they can be right. Sometimes you have to go through the worst, to arrive at your best.

Yes, life is tough, but you are tougher. Find the strength to laugh every day. Find the courage to feel different, yet beautiful. Find it in your heart to make others smile too. Don’t stress over things you can’t change. Live simply. Love generously. Speak truthfully. Work diligently. And even if you fall short, keep going. Keep growing.

“Everything is temporary, this too shall pass” is a phrase that always comes to my mind whenever things are not going well. All of these are excellent reminders. If you enjoyed this Marc and Angel’s tips, share them with your friends and family.

If you enjoy this, be sure to check out their website for more inspirational advice and practical tips to improve your life. Have you checked out our book, “1,000 Little Things Happy, Successful People Do Differently” It includes an eBook, audio book, paperback and bonus material on sale for a big discount.  Click here to check it out!

We are a great team. We are a great company. We have great people. You have to come every day with your game day ready to go. Let's see how many football teams remember that this weekend.

Have a Happy, Healthy, Safe, Fun and Refreshing Holiday Weekend,

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

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"Remember that you deserve to be happy. It's your natural-born right."
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Source: 

Ted Tuesday— Yves Morieux: How Too Many Rules At Work Keep You From Getting Things Done

"Productivity is not everything, but in the long run, it is almost everything."

Good Morning Folks,

Today I am sharing a great TED talk which shows that even having best people doesn't guarantee great results. More often than not, the team, able and willing go the extra mile will take the victory.

This talk very much reminded me of the advantage FSO has serving our clients as an outsourced partner. Being on the outside, looking in, we are not mired by the bureaucracy and internal politics that can impede teams from cooperating fully.

Modern work - from waiting tables to crunching numbers to dreaming up new products - is about solving brand-new problems every day, flexibly, in brand-new ways. But as Yves Morieux shows in this insightful talk, delivered at TED@Boston Consulting Group London and since viewed over a million times line— too often, an overload of processes and sign-offs and internal metrics keeps us from doing our best. He offers a new way to think of work - as a collaboration, not a competition.

Yves Morieux thinks deeply about what makes organizations work effectively. A senior partner in BCG’s Washington D.C. office and director of the BCG Institute for Organization, Morieux considers how overarching changes in structure can improve motivation for all who work there. His calls his approach "Smart Simplicity." Using six key rules, it encourages employees to cooperate in order to solve long-term problems. It isn’t just about reducing costs and increasing profit -- it’s about maximizing engagement through all levels of a company. Morieux has been featured in articles on organizational evolution in Harvard Business Review, The Economist, The Wall Street Journal, Fast Company and Le Monde.

Yves believes that our organizations are wasting human intelligence. They have turned against human efforts. When people don't cooperate, don't blame their mindsets, their mentalities, their personality -- look at the work situations. Is it really in their personal interest to cooperate or not, if, when they cooperate, they are individually worse off? Why would they cooperate? When we blame personalities instead of the clarity, the accountability, the measurement, we add injustice to ineffectiveness.

We need to create organizations in which it becomes individually useful for people to cooperate. Remove the interfaces, the middle offices -- all these complicated coordination structures. You, as leaders, as managers, are you making it individually useful for people to cooperate? The future of our organizations, our companies, our societies hinges on your answer to these questions.

Have a look:

Thanks to you for listening.

Have a GREAT Day,



Mitchell D. Weiner
Chief Happiness Officer  

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE.  

About FSO Onsite Outsourcing
Recognized on the Inc. 5000 list of the nation's fastest growing companies for the third consecutive year, and lead by industry pioneer, Mitch Weiner, FSO's growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives.

Inspire Me Friday: How Real Leaders Act

“Everyone has the right to have a career 

not just a job at my company” ~~ Mitch Weiner

Good Morning Folks,

I spotted this at ALA last week. Since a very key component of our strategy and success is our Future Leaders Program (FLP), I'm shaing with you in the spirit of sending you off to the weekend on a high note.

==> How real leaders act:
1. They develop a positive mental attitude and let it be seen and felt by others.
2. They always speak in a carefully disciplined, friendly tone.
3. They pay close attention to someone speaking to them.
4. They are able to maintain their composure in all circumstances.
5. They are patient.
6. They keep an open mind.
7. They smile when speaking with others.
8. They know that not all their thoughts need to be expressed.
9. They don't procrastinate.
10. They engage in at least one good deed a day.
11. They find a lesson in failure rather than brood over it.
12. They act as if the person they are speaking to is the most important person in the world.
13. They praise others in a genuine way without being excessive.
14. They have someone they trust point out their flaws

Your energy, enthusiasm and professionalism are always greatly appreciated. 

Have a fabulous, sunny weekend filled with love and inspiration.  

Be great and (re)IMAGINE!

Mitchell D. Weiner

Chief Happiness Officer  

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"Only from the heart can you touch the sky."

~~ Rumi

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Learn more about what DIFFERENTIATES FSO here

Shout Out Wednesday (on Thursday): "Efficient, Prompt, and Courteous"

"The day of the move, Ezra came in with a smile and packed up the whole office as well as doing his other daily routine checks plus unloading some heavy boxes for us. He had everything appropriately marked and communicated everything to me for the movers. He also cleaned up the office after everything was moved out."

Good Morning Folks,

The Indian summer weather in New York has been fabulous. I hope all of you have had the chance to enjoy the Fall weekends with family and friends. The FSO Nation has been going full steam ahead, delivering the world-class experience that has made us famous from coast to coast.  

Today I wanted to share some compliments I have received about our staff working at the Madison Avenue location of a national client. They're one of the largest professional services firms and Big Four auditors in the world. And they are applauding the FSO folks supporting them through the last few months of corporate tax crunch:

A Partner Comments on Our Ezra ... (**2 Kudos in 1 Month**)

"I hope you are well today. I wanted to share some feedback with you that I received from one of our Partner's regarding Ezra. A few weeks ago, we had a partner move from one building to another. Over the course of the weeks before the move, Ezra was collecting boxes and gauging about how many hours and boxes it would take to complete this task. He was spot on with his guess! The day of the move, Ezra came in with a smile and packed up the whole office as well as doing his other daily routine checks plus unloading some heavy boxes for us. He had everything appropriately marked and communicated everything to me for the movers. He also cleaned up the office after everything was moved out. We called the movers, and they came to pick everything up. When the boxes were delivered and the partner started unpacking, he was very impressed with how well everything was wrapped and strategical placed in the boxes. He said it made it easy to unpack because it was like each box was a drawer."

And Another Kudo for Ezra ...

"I am writing this e-mail because I just wanted to let you know that having you on our team makes all the difference.

I know things have been crazy lately, but you are doing a great job. Hang in there; the busy season is almost done. I’ll bet you didn’t think anyone noticed all that you do. That’s why it’s important that I take this moment to say thank you so much.

Your hard work and all your extra effort that you have put during this difficult time in our department has not gone unnoticed. Your willingness to stay that extra hour each day until all the tasks for the day are completed is one specific example of you giving 110%. Please accept my sincere  appreciation for an excellent job."

Fariyal ...

"Fariyal has by far been the best team member I've worked with, She does everything she can to assist partners in reservations and is quick with email responses. She is always helpful to clients when there are meetings going on and even walks them to the coat closet. When it seems we are all booked on 23, she runs in circles on the floor to try and find any room possible to make people happy. She is a strong team member here at reception and I’m proud to work with her.

Michael, **2 Kudos in 1 Month** ...
"I wanted to reach out and relay to you the outstanding support our team received from Mike Dillard over the last few weeks. I am part of the Marketing and Sales team, and we have been working on a large $6m proposal that required about 10-12 of us to be in a war room situation to ensure collaboration. 

"As is the case often, the meeting room reservation database was showing no availability. I reached out to Mike several times over the last three weeks to see if he could secure conference rooms for us. Nearly all of the requests were last minute for the entire day, and each time he came through for us and provided the space we desperately needed. Mike was incredibly efficient, prompt, and courteous with our numerous requests."

Ian ...

"We just learned today that the client selected us to do the work! One of the factors in our success was the ability to spend several days (I believe it was over 10 days when you factor in the proposal prep, orals prep, and post orals follow-up) together in a conference room to refine our responses to the client. I am so glad Mike is part of the team!"

As you know, our culture is ALL about RECOGNITION. I always stress the importance of catching someone on your team doing something good and recognizing him/her. 

Thank you all for your care and commitment ensuring our standards are set. Will we get to see YOUR name in next Wednesday's column??

Be inspired. Remember the power of focus and positive energy. It's FSO that makes a difference and you lead the charge. 

Have a fabulous day filled with love and inspiration.  

Hugs all around,

Mitchell D. Weiner
Chief Happiness Officer

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"What you do speaks so loudly that I cannot hear what you say" 

~~ Ralph Waldo Emerson

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