"You were the first ones in office and last to leave, and you did it all with a smile. It is always such a pleasure to work with such a hard working & well organized team."
Good Morning Folks,
As FSO continues its expansion nationally, we remain focused on the people and constantly raising the bar to (re)IMAGINE™ the way to go to business - ensuring we deliver the very best experience to our clients and employees.
Our clients love what we are doing for them. When they take time to write to me, it is testament to what I've been saying all along: At FSO, our difference is people. They bring a passion for hospitality and service that just can't be faked or duplicated. Here's what we are hearing about our folks:
From The World's Largest Professional Services Firm
Re: Security Team
"The client sent along their appreciation to the team for assisting with a very difficult and last minute situation. The team is also short staffed but they were able to assist the client in the most efficient and professional manner. The client was very happy with the efficiency and professional that not only this situation was handle but also with the day to day services. Go team!!!!"
Re: Kimberly
"Kimberly goes above and beyond every day. She checks every day if there is anything additional she can assist with. She ensures that all conference rooms are not only ready for scheduled meeting but that they are also cleared out after meetings. She is also so pleasant and courteous. Her attitude truly makes it a joy to work with her every day."
Re: Melissa & Elaine
"Melissa and Elaine stepped in recently and assist with the transport of supplies and the set for a huge meeting at the client site. They were also very attentive to other details that were needed for the meetings. Kudos Ladies!!!!"
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| FSO Attends OBT Gala |
From Our AMLAW 200 Clients
Re: Steve Young – CMR, Frost
Great big thank you to Steve for all his Excel training sessions. His patience and expert knowledge on everything Excel is incredible helpful no matter our responsibilities. He makes the training session entertaining and engaging and that makes the material easier to understand. Thanks Steve.
From One of The World's Largest Accounting Firms
Re: Jason, Renee & William
Congratulations to the team for a successful kick off at this new client. The team was very helpful and efficient in getting the new office opened and set up. They have been very welcoming to not only staff but visitors as things continue to get settled into at the office. We look forward to many more great things from this brand new team.
At A Large Condominium
Re: Zahir
The client has repeatedly commended Zahir on his excellent customer service and a model concierge. The client is delighted with his professionalism, and enthusiasm.
At One Of The Big Four Mobile Communications Companies
Re: Mail Services – Atlanta, GA
Congratulations to the team who have worked tirelessly for the client. They handle every request with a sense of urgency and are proactive in anticipating the needs of the client. The leadership displayed has also put the client at ease and comfortable that things will be addressed in a timely and efficient manner. Kudos!!!
Re: Christina & Cindy- Chicago, IL
"Kudos to Christina and Cindy for this overall great work at the client site. Christina is always cheerful, professional and willing to help wherever needed. She has been a tremendous help on special projects. Christine goes the extra mile and provides high quality service every day. Great Job Christina!!!!"
To The Office Services Team At A Wall Street Financial Services Giant
"Thanks to the efforts of the Office Services team the client was able to sponsor a very successful event. The outstanding support of the staff was a direct result of the team’s tireless efforts and attention to details. Kudos!!!!"
From Our AMLAW 200 Clients
RE: Charles – California
Thank you Charles being instrumental during a prospect site tour. His professionalism and knowledge were helpful. Great job!!!
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| Our Chicago welcomed me during his visit recently. They even got me the perfect gift. |
Thanks fort taking the time to write to me about these gifted employees. I am always eager to hear more about how we are doing.
Have a GREAT day as I look forward to seeing all of you soon.
Chief Happiness Officer
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"Success is how high you bounce after you hit bottom"
~~ General George Patton
~~ General George Patton
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