My Visit to Our Operation at NBC Sports |
Good Morning Folks,
Boy has it been a busy month! We welcomed over 40 new FSO Experience Managers; implemented the industry standard in Payroll and HR systems, Paychex; launched an FSO “Finding Talent Telethon” that allowed us to identify great candidates across the country; AND we hosted another very exciting Company Meeting. PLUS, FSO is open in LA!
Here are some of the
AWESOME things our clients are saying about our motivated, team oriented,
passionate people…I love this stuff! How could you not??
==>Ariel Haag, Sky Club
Condos
“He is professional
and friendly without being intrusive. He always personally greets us upon our
entry, assists us in unloading groceries, and helps us with whatever else we
might need.”
==> Lauren Anderee,
Informationalist – FSO HQ
“Lauren has been an incredible asset to our organization. She
gracefully jumps in to help us with administrative work, providing coverage at
other sites and uses good initiative at our Info Hub.”
==> Ray Gonzalez, Office
Services – FSO HQ
“Ray is the kind of person every company needs he takes direction
well and totally gets the bigger picture. He has been a great help with
organizing and getting things in order at HQ. The best part is that he does it
with a smile! He also recently started to float at other accounts and we
have received great feedback.”
==> Jazmine Chase, Marsh
& McLennan
“She has
demonstrated commitment and dedication to her role as Informationalist
supporting the Conference Services operation. She has gone above and beyond her
scope of work and is truly a role model for her peers.”
==> Christine Vanhorne,
Brookfield
“I would like to let
you know that Christine has done an outstanding job coordinating last night’s
event! The event was a great success and everything worked out very well.
Christine has been doing a great job and we, at Brookfield, appreciate her hard
work and commitment.”
==> The FSO Team at Skidmore, Owings
& Merrill LLP
“Thanks to Diane,
Mercedes and Doug today! I was told everything went really smoothly for the
World Architecture Day Workshop in 25A and 25B – so thank you for their hard
work and smiles! I want to make sure it is noted how much I appreciate
Bernard’s help during my training sessions…He made several trips for me to drop
things off and pick them up and he did it with no complaints, without mistakes
and even called my cell to tell me one of the drop-offs went smoothly when I
had to leave early.”
“We are so grateful to have
you!!!!”
==> Jonathan Cummins, Clermont Cove
“He is welcoming and
friendly; he greets everyone warmly and with a smile. He is knowledgeable about
events/issues in the building. If he does not know the answer to a question, he
finds out what he can and follows up with us or directs us to the person who
would know. Jonathan is professional and excels at his job. We enjoy having him
here at Clermont Cove, but know that he has a great future ahead of him.”
==> Timothy Jones, Argo
“I wanted to take
this opportunity to compliment FSO, specifically Timothy Jones…Timothy quickly
stepped in, offered a solution and went personally this morning to get them [the
documents] signed. He just dropped them off to me and because of his help we
can close this transaction today.”
==> Ben Rydell, Y&R
“Ben was most
helpful in tapping into his network of friends. Kudos to Ben again! We might
just have to add another service to Ben’s wall! Thanks again to Ben for
going above and beyond his duties. The consummate concierge!”
==> George Roman, Clermont Cove
“Kudos to George for
solving the garage drain clog. Through persistence and hard word George broke
free the debris that was causing the garage drain to clog and flood.”
==> Eric Singletary, Caplin &
Drysdale
“I wanted to let you
all to know that Eric Singletary has gone above and beyond and done a fabulous
job coordinating the move of FSO from the 10th floor to the 9th floor so
their space can be renovated. He has been one step ahead of the process
the entire time and the move would not have been successful without him taking
the lead role to make sure it was completed correctly and on time.”
==> David Reiss, Related
”Both you and your
entire staff at the desk displayed professional work ethic and were
courteous. People like you and your staff make a person feel comfortable
and at ease when entering the building. The entire security detail should
be complemented.”
==> Sonya Verny, FSO Sales
“I would like to
take the time to commend one of your excellent employees, Sonya Verny. I
had the pleasure of meeting Sonya at the ALA Regional Conference in Memphis
recently. She is one of those people who has such a pleasing personality
that you like her immediately. And she is certainly the right person for
the job. Again, please know that Sonya made such a good impression and
that she’s a true asset to your company.”
==> The FSO Team at Univision New
Jersey
“Things are much improved at
Univision since FSO has been operating our center at 605 Third. It’s hard
to believe that we are coming up on a one year anniversary of the launch.”
==> Tanisha McDaniel, Fross
Zelnick
“Tanisha has been amazing lately.
All of my file aways (which have been A LOT) are all up to date. She has been
getting them done super fast and she has really been putting in a lot of
effort.”
Also, Thank You
to the “Wonder Twins” (Shalaine Adams, Corporate Trainer & Chelsea Weiner,
People Solutions Specialist) who continue to do a great job delivering
trainings to ALL of our staff! Here is what one of our clients had to say about
the Twins J
“I just wanted to send you a quick
note. It was a pleasure meeting with you both. I see why the team speaks
so highly of you. I hope that you know how important training is to me and that
I really appreciate the work that you have been dong with the team.” – Neuberger
Berman
And, CONGRATS to Rafael
Mata a.k.a Lynx who was featured on NBCLATINO for his bachata music. His debut
signle “Máscara” (“Mask”) is out on iTunes & Amazon. We encourage you to
download it!
Finally, here are
some photos of last month’s winners – keep smiling!
Israel Bulter, Sara
Lawrence College
Kevin Jackson, ASME
Jonathan Viscuna
& Guillermo Catano, Univision Miami
There’s certainly been a lot happening and to EVEYONE, “Thank You!” We could not attain such great success without you. As I always say, our success is built on great people doing great things for great clients.
Have a GREAT day as I look forward to seeing all of you soon.
Mitchell D. Weiner
Chief Happiness Officer
Chief Happiness Officer
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"The privilege of a lifetime is to become who you truly are."
~ Carl Jung
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