Shout Out Wednesday: Meet True Team Spirit— "All Hands In"

"Jimmy and Stephan are WONDERFUL. They are so quick in their turn around and enthusiastic. They go above and beyond!! We really appreciate all your hard work and the effort you put into taking care of everyone!"

Good Morning Folks,

Nothing brightens my day more than a client singing an employee's praise.

FSO (re)IMAGINES onsite outsourcing solutions through exceptional people, unbiased technology solutions, and White Glove hospitality experiences.

Every FSO employee is committed to a higher level of service through: 

• Professionalism
• Discretion
• An attention to detail
• Exceeding expectations

Hear directly from clients how our well-trained staff is creating a warm and highly inspirational experience for our client's valued employees and guests:

Aika- AMLAW 200 Firm, Boston

"Aika is truly awesome! She is such a great addition to the FSO Team. She is so helpful and does a great job at reception. She also has such a great smile and a warm and friendly way that makes everyone feel welcomed. Aika is always ready and willing to help with whatever needs to be done and always with a smile!!"

Iza and Carmen, New York, Property Management


"Iza and Carmen are the definition of reliable. They boast near perfect attendance, always schedule their time off, and provide excellent service to our clients.  Their Property Managers rave about their work and they are loved by everyone in the building."

Jackie, Daniel, Top-Ranked Advertising Agency, New York

"Daniel did an exceptional job mentoring and training our newest hire. He has shown great leadership skills, is not afraid to work hard, and help his fellow teammates. We really appreciate all he does for us on a daily basis. Keep up the great work Daniel!"

"Jackie has been a huge help the past few days. We are really impressed with her ability to step up and take the lead. Jackie is a great example for her teammates to follow. Keep up the great work Jackie!"

Our Chicago "Big 8" Team at Crain's Best Place to Work


"You guys have definitely gone over and above your duties and we appreciate all your hard work, dedication to excellence, and diligence. We are completely grateful and happy that we have such a reliable resource in our office."

Bebe- AMLAW 200 Firm, Newark

"Kudos go to Bebe for catching an error on the part of an attorney. One of the exhibits looked unprofessional and Bebe caught it, brought it to our attention and fixed the problem. This document was going out to the Court!  She really went above and beyond and I just wanted to let you both know that.  GOOD JOB BEBE!  THANK YOU SO MUCH!" 

Woodly, New York City Financial Services


"In high-pressure environment supporting trades in 41 equity markets for asset management firms who collectively manage US$12.5 trillion, Woodly is on fire!! What a great you’re doing. Thank you for your hard work and dedication!"

With a twinkle in their eye, a skip in their step and  fire in their belly, our approachable and professional guest service focused teams are brand ambassadors delivering perfect service. 

From back office support to reception, FSO is a go-to group, totally invested in going "above and beyond" to provide the most enjoyable experience with the finest personal service.

Call me PERSONALLY on (212) 204-1193, if we can help you at any time, in any way.

THANKS to all of our employees for all of your support and hard work…WE really appreciate it!  

Have a GREAT day,

Mitch

.......................................................................

"You must expect great things of yourself before you can do them.“ 

—Michael Jordan

........................................................................

TED Tuesday- Judson Brewer: A simple way to break a bad habit

Can we break bad habits by being more curious about them? Psychiatrist Judson Brewer studies the relationship between mindfulness and addiction — from smoking to overeating to all those other things we do even though we know they're bad for us. 


Learn more about the mechanism of habit development and discover a simple but profound tactic that might help you beat your next urge to smoke, snack or check a text while driving. 


Have a GREAT Day! 

 Mitch

.......................................................................

"Leaders can let you fail and yet not let you be a failure."

...........................................................................

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE.  

About FSO Onsite Outsourcing
Recognized on the Inc. 5000 list of the nation's fastest growing companies for the fourth consecutive year, and lead by industry pioneer, Mitch Weiner, FSO's growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives.

FSO: Cooking Up Esprit De Corps

"What a great event! I really had fun and bonded with everyone. Thank you to the owners Mitch, Steve and Jim. This is going to be hard to top off. Thank you to the staff who put this event together."

At FSG we have a big appetite for being known as the best place to work and spare no expense or effort into making work a fun, enjoyable experience.

As a case in point, consider our owner's "Circle of Excellence." Last night, our best and brightest employees came together to reward achievement, to promote honest and open relationships and communication, and to give participants a great way to eat, drink and bond as members of this distinguished fraternity.

Each employee had to prepare their own unique ingredient that became part of a three-course dinner. After the meal was prepared, we dined together as a family. Everyone had an awesome time! All evening and all this morning that’s all we heard we are so thrilled with the party’s succes.

We believe spirit elevates people and inspires them to make real and lasting improvements to their performance at work and at home. It builds esprit de corps by challenging employees to work together, have fun, communicate freely and encourage each other to achieve a common goal.

The results are evident in the smiles of participants.

As one employee reported: "It was a great time when we can all get together to cook, eat, drink and laugh. Thanks to our owners and leadership for making FSG the place to be!! I look forward to the next one! "

We''ve built a dedicated team of full-time associates by providing training, guidance and supervision to help them exceed our expectations of excellence in service to our clients. By offering our associates career opportunities and advancement, we reap the rewards of their commitment and PRIDE in doing what they do each day.

That is why company leadership is committed to continually motivating our employees, providing them the tools they need to succeed and support helping both our customers and our associates in fulfilling their dreams and ambitions.

Have a GREAT day!

Mitchell D. Weiner
Chief Happiness Officer

.....................................................................................
“The happiest people don't have the best of everything. 

They make the most of everything."
......................................................................................

Hello Summer! FSO Announces New Accounts, New Hires, and More

One of Many Sites Carrying FSO News This Morning

New York, June 20, 2016 – FSO Onsite Outsourcing, part of the Forrest Solutions Group, starts the summer off in style with the signing of major new accounts across diverse verticals, the hiring of exceptional talent, and a sleek new website. 

FSO is proud to announce the signing of several important accounts, highlighting their ability to provide a range of quality services to companies from various sectors:

FSO Technology Solutions - One of the world’s pre-eminent luxury brands has signed a contract with FSO Technology Solutions to help maintain meticulous attention to detail as they move into New York’s most prestigious address. 

FSO Security Solutions - An e-commerce giant has contracted FSO Security Management, LLC, licensed by the New York Department of State Division of Licensing Services, to provide Security Solutions at their company headquarters. This company boasts $2.39B in sales, with nearly 2 million sellers trading 35 million items. 

FSO Hospitality Solutions - A Fortune 500 commercial real estate leader has expanded their contract with FSO Hospitality Solutions to include nation-wide cities. The firm boasts 53,000 employees in 230 offices across 8 countries. 

FSO Mail and Copy Solutions - An international banking leader with strong liquidity and capital ratios has contracted FSO Mail and Copy Services. FSO is proud to provide services to this company, which is ranked by Crain’s New York Business as one of the largest commercial banks in the New York area. 

FSO has hired a significant number of new employees to support their expansion as they begin providing service to new accounts. Commenting on the company’s growth and success, CEO Mitch Weiner remarks, “We have recently made significant investments to ensure a strong infrastructure by hiring strong team players with exceptional talent and an ALL HANDS IN approach. Our ability to leverage proven best practices and expertise is strengthened by the addition of these talented individuals.” 

Lastly, FSO has released a new website that features a clean, modern design, and is compatible with mobile devices. The website features an “About FSO” page, defining the company’s history and highlighting the exceptional leadership team. It also showcases an interview with CEO Mitch Weiner which discusses the benefits of outsourcing, and explains the company values that support business functions. Photos of FSO employees are featured throughout the site, and client testimonials can be found on every page.  

To read the full press release, click here

FSO Chicago Goes To The Ballgame

It is said, "The way your employees feel is the way your customers will feel. And if your employees don't feel valued, neither will your customers." We believe in putting employees front and center with power and imagination — to fire enthusiasm, build company loyalty, encourage creative thinking and teamwork and create long-lasting memories.

As an example, our Vice President of Sales, Ron Kelly, hosted a team outing on the rooftops in Wrigleyville with a few of our Chicago top performers. It was a great opportunity for folks who are in the business of delivering hospitality to witness VIP hospitality from a customer's shoes. They picked up many tips and ideas to take back to the sites. What's more, the Cubs won!

This is how we take care of the people who take care of you.

CHEERS to our Chicago team, and THANK YOU for all for your dedication and commitment to our clients. 

FSO Unveils New Website

Have You Checked Out Our New Website?

Good Morning Folks,

FSO is proud to unveil our new website. It features a clean, modern design that effortlessly communicates all of our service offerings. The new site is easy to use, clear, and is now accessible from your mobile device.

Our About FSO Page, showcases the many facets of our company, highlights our exceptional leadership team, and features a video interview with SmartCEO.

I would like to thank the FSO employees who appear in our photos throughout the site. Thank you for setting a great example of hospitality, service, and warmth. Your smiles represent the heart of FSO! I would also like to thank our creative partners, Frager Creative and Squeaky Wheel Media, for ensuring an online experience that exemplifies the FSO standard of excellence. 

As we usher in the second half of the year and the summer season, we look forward to showing our clients how we can (re)IMAGINE the future together. 

Visit Our Website HERE

Have a GREAT day, and I look forward to seeing all of you soon.

Cordially,

Mitchell D. Weiner

Chief Happiness Officer  

. . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . .
"Begin by always expecting good things to happen."
. . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . .

Shout-Out Wednesday: Kudos To The Best Outsourcing Team On The Planet

"Thanks for helping us become one of the Crain's "Best places to work in Chicago". The impression that we have made on all of our visitors from the Mayor to our Senior Leadership has been fantastic."

Good Morning Folks,

I love recognizing and rewarding our AMAZING employees. But the best recognition, as we share with you this morning, is from customers. Here's how our brightest stars are helping customers to accomplish more than they ever thought possible.

Anthony & Manny- AMLAW 200 Firm
"I wanted to praise Anthony and Manny for all their hard work on the scanning project. Anthony also helped me out with an emergency last night, running into my office, pulling files and hand-delivering them next door – all while patiently listening me to whispering instructions to him from my cell phone on the commuter rail." 


Brandi- AMLAW 200 Firm
"Brandi takes direction very well and asks for constructive criticism as she wants to do the best for her customers and co-workers. We all thank Brandi for being a bright spirit and always maintaining consistency to her work efforts. It is a joy and pleasure to work with Brandi every day!"

Thomas- Law Firm
"Thomas has gone above and beyond to support our client. When asked he will come in early and stay late to make sure everything the client needs is delivered. Thomas is a team player and helps out the team to deliver whit glove service. Thank you Thomas!"

Newark Legal Repro and Digital Team
"They were able to turn around a difficult and time consuming job in a short time, enabling a brief to be filed and meet our deadline."



Demetrius- Advertising HQ in NYC
"Shout out to Demetrius for leading by example for his team and always willing to lend a helping hand, and meeting deadlines with last minute projects. He is truly cherished and we thank you for all you do."

Chastity  & Artemio- NYC Advertising HQ
"We were very impressed with how professional they were. It was very refreshing to see their level of positivity. We were really happy to see that they were saying good bye to every employee that left the building. The goodbye is as crucial part of hospitality as the greeting. Keep up the good work!" 

Gloria- On Campus
"During the site manager’s absence, Gloria did an exceptional job in maintaining the duplicating and mail operation running smoothly. Her reliability and commitment to the team is second to none. She was feeling under the weather, but knowing that the staff was short-handed she made the effort to come in to work and support the team. She is a team leader that we always count on."

Sharifa- Financial Services
"Thank you Sha for assisting with my filing project. Sorting, labeling & organizing my files, allowed me to focus this past week on the client workshop. Knowing this project was being done correctly and in a timely fashion was a HUGE help. Thank you for your professionalism." 

Andrew-Financial Services
Huge Kudos to Andrew who is always going above and beyond to assist the client. Thank you for being so helpful in troubleshooting and printing out all those booklets last minute. We know you guys usually need more time to meet these requests but Andrew was so on the ball he was able to get it done for me and the team. We truly appreciate it."

Julio- Financial Services
"Julio has been a tremendous help these past few months, always been eager to go the extra mile to get any task completed that is given to him. He always has a smile with a "can do" attitude. He is a pleasure to work with on a day to day basis."

Jason- Sharifa- Financial Services
"The team provides an excellent client experience and offers white-glove hospitality. Their hard work and leadership are a great example for others to follow."

Deondre- Financial Services
"Thank you for your consistent dedication to the Learning & Development team. We value the time you put into the relationships we have with our instructors and our participants.  It does wonders for our brand, keep up the good work!"

Jonathan- Financial Services
"Jonathan has been amazing support in helping prepare for #HashtagLunchbag. The event was a success and we were able to prepare and distribute over 230 meals! Looking forward to working with you to host the event again in the future".

Freud- Luxury Retail
"Shout out to Freud for his hard work and perfect NJ site opening.  Freud learned the entire operation in 2 weeks, quickly adapted to a new client, was great support with the equipment installation and removal, and had a perfect week of service to start the relationship in NJ.  We are lucky to have him!"



LeSean- NY 
"LeSean has been a pleasure to work with, she is smart and catches on really fast. She is very hands on and eager to learn, our team is excited to have her working with us.Thanks for all you do."

Lira Molina- NY Floaters
"Lira has been floating and covering our Front of House operations at a very high level.  She is able to quickly get on site, learn the technology, connect with the existing team, and WOW her clients. Not only that, but she regularly changes her schedule mid-day to cover an open position, shift from one location to the next, and always does so with a smile.  Thanks to Lira for all that she does… we really appreciate it!"

Emily- Office Services
"She has been an incredible support for the Ops Team by covering open positions across the company. Although she is not a floater, she has been very flexible and has supported several Directors with open positions, sick call coverage, lunch coverage, and overall excellent teamwork."

I simply could not be more proud of my staff and their commitment to the “FSO way” – a productive and profitable combination of People + Solutions + Technology to keep clients ahead of the curve in a rapidly evolving world. 

At FSO we take dreams and we make those dreams into tangible results. The foundation of our winning strategy is the PERSONAL, PASSIONATE & PRODUCTIVE approach we take to our employees and to our clients. 

CHEERS to you and THANK YOU for working tirelessly to deliver service extraordinaire with a smile. Keep up the great work!!

Have a great day and thanks for being a part of our amazing journey.

Mitchell D. Weiner

Chief Happiness Officer  

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  .. . . . . . . . . . . . .  .. . . 

"Talk happiness. The world is sad enough without your woe." 
~~Orison S. Marden

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  .. . . . . . . . . . . . .  .. . . . . . .