Monday, October 21, 2013

FSO: Building Great Leaders to Make a Great Organization Even Greater


"TRUE leadership is the ability to inspire others to greatness beyond their expectations. "







Good Morning Folks,

I don't often blog to toot our own horn, but because we have so much great "stuff" happening at FSO that I simply cannot keep it a secret.

In order to guarantee perfection, protect the brand and ensure future growth, it is imperative that we “FSO-ize” our new staff who will be supporting my legacy and vision across the country

We recently held a (re) IMAGINE SUMMIT with over 40 hand-selected Experience Managers and Leads attended a highly energetic and intensive program from Oct 14th – Oct 15th at FSO Headquarters and via Sypke for those few that couldn't attend.

The goal? To achieve a solid foundation, solid work force and team players who have the “can do attitude” that makes FSO so special.

More importantly, we wanted each and every person who flew in to New York for this special event to come out feeling completely energized, excited and pumped to work for us and spread the word and energy back across their regions. The two day program provided a wonderful opportunity for our new starters and representatives to experience the FSO love fest and Personal, Passionate and Productive culture firsthand!

Of course they are out with clients every day so they bring a "field real" perspective.

One manager noted "having come back to the industry we created, every account we hold someone else had, many times waiting since we returned in 2010 until their contract with the incumbent was up for renewal to make the switch. Ultimately it’s the people, passion and what happens when no one is looking. There's is a reason we were brought on- better product at better price than anyone else. We bring the passion back."

So what it all boils down to is our corporate culture and our leaders ability to inspire others to greatness beyond their expectations.

All of us at FSO live and breath what we call the  8 “P”s:
  1. Personal
  2. Productive
  3. Passionate
  4. Positive
  5. Progressive
  6. Professional
  7. Proud
  8. Proactive




FSO is building great leaders to make a great organization even greater. According to our Chief Inspiration Officer "Dr. Phil" (Levy, this) TRUE leadership is the ability to inspire others to greatness beyond their expectations. He argues...
  • There is no one style of leadership.
  • Great leaders are authentic and are perceived as genuine.
  • Great leaders style should be one that they are comfortable with and that maximizes their strengths and minimizes their weaknesses.
  • Great leaders  an interest, respect, and compassion for others.
  • Great leaders motivate with optimism, passion, confidence and humility.
  • Great leaders praise publicly and criticize privately and constructively
The effort and atmosphere at FSO is just awe-inspiring. To my staff: THANK YOU for your wonderful efforts, motivation, teamwork, leadership, care, passion and a desire to execute like no other. The list goes on but I think you get it :). And to our great clients: THANK YOU for your continued support. We appreciate your business and our ever-evolving relationship.

We have a ton of people who believe in and love what we do. It is up to our leaders to build the confidence and leadership in FSO to ensure the best-ever “skip in the step, fire in the belly and twinkle in the eye” coupled with delivering the three “Ps”.

It is winning time. It is time for all of us to put on our thinking caps; smile; laugh; lead and show our newest family members the excitement and enthusiasm behind winning the largest prize the industry has seen!

As I reflect on another action-packed week "fso-izing", I m reminded that our business and our company is built on great people who care. Coupled with the best knowledge and tenure this industry has ever seen, we are unstoppable. we are not perfect, but we will strive for perfection each day to perform for FSO

On that good note, make every day count and enjoy your week.

Have a GREAT day, and...




Love Life!





Mitchell D. Weiner
Chief Happiness Officer  


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“It’s important to be optimistic and to call stakeholders to a purpose bigger than themselves.”  ~~Howard Schultz, CEO of Starbucks
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About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

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