"Just because something worked 5 or 10 years ago doesn’t mean it will work in the future. You have to constantly change as the world changes, and sitting back on your laurels is a sure fire way to lose in the long run."
Good Morning Folks,
For years my brand has represented perfection. It has been synonymous with the best service and best people ever.
Whether a salesperson, an experience associate, a records manager, an informationalist, or messenger, what makes our folks so special is their ability to think beyond their daily tasks and think like our clients.
"What would the client want? What do they need? How could I be more proactive in their eyes? How could i really impress them?"
Today I wanted to salute one of our FSO rockstars, Gerard Daniel Lyons, who put this promise to practice. Gerard put together the list cost savings initiatives and ideas that follows.
They were all truly worth reviewing, reading and most importantly ACTING upon. Not only do they address cost savings, but they are also environmentally sound. I really appreciate that.
We know that productivity is about all about delivering quality and value and working smart. (With a smile!) Gerard' list exemplifies the value of hiring a true STRATEGIC partner who never stops looking out for you, who always take that extra second to ask and then ACT!
In his words, here are some things Gerard does day to day with keeping costs in mind:
==> Reuse Boxes for shipping. Boxes from Reprographics Dept or Boxes from Vendors and Staples reuse them for shipping INSTEAD OF ORDERING BOXES WHICH CAN BE COSTLY.
==> Ship via UPS Ground when possible. In most cases it is fast and cheaper!
==> A lot of time I use pens from vendors give us pens. I make good use of those pens and keep them until no longer good to use. Imagine where most employees take their employers pens home without a second thought, if everyone from FSO brought their own pen to work and used that pen. Money would be saved.
==> I try to use my cell phone when making personal calls. I want to be respectful of that.
==> I think when wanting to get something done and it may involve usage of the company the simple thing to do is ask your boss or supervisor instead of just doing it.
==> Using brown packing paper instead of bubble wrap.
==> Also reuse packing from incoming shipments.
==> I feel the less we have around our desk areas the better I feel. Keep things simple and neat.
==> When setting people up with UPS Campus Ship, I set it up so that the option to ship via UPS can be defaulted to shipping UPS Ground but the other options are still there.
==> find that since there is less to ship to the Tampa, Fla Office I will just mail it via USPS Mail instead of UPS.
==> We use to ship Tampa Mail via UPS 2nd Day Air. When I ship now I ship UPS Ground.
==> Something I should do is bring my own cup in for Tea instead of using the paper cups all the time. Something I should do!!!!
==> Use less printing and do more online. This is something I need to do. It is helpful to print things out for updating the shipping system but less printing would be helpful by all.
==> Turn lights off!!!!!!!!!!! I cannot tell you how many times I have walked by desks and cubes and work areas where no one is there but desk and cube lights are burning away. Shut lights off when not in use.
==> Recycle. People should be more aware of what they throw in the trash. Is it trash??? Is it plastic, Metal, Batteries, Bottles, Cans, Paper??? Can these items go to recycling. Think Green!
==> Avoid future Healthcare Concerns. Think Organic!!!
Gerard, you have some excellent ideas, and very valid points. Most employees think of their employer's budget as a bottomless pit and can be very careless spending money that's not theirs. But you manage their budget as if it's your own wallet.
Not only do your ideas address cost savings, but they are environmentally sound. I think your last point about Healthcare always deserves more attention then companies pay to it. As the expression goes, "if you don't have your health"….
Thank you for sharing your ideas and smarts and thanks to your manager, Andrew, for being a business leader and not just a cheerleader and ensuring your team is empowered to make a difference.
Perhaps the real message was this: don’t romanticize the past of your business. Just because something worked 5 or 10 years ago doesn’t mean it will work in the future. You have to constantly change as the world changes, and sitting back on your laurels is a sure fire way to lose in the long run. -
There is great merit in exploring the talents people like Gerard have, developing them, encouraging them, and taking them to the next level. And bringing out the best in this often forgotten hourly demographic is where FSO stands apart.
With good leadership, as we prove every day, regular people can accomplish greatness when they work together as a team doing what they do best.
Indeed - the mark of a true leader is getting others to perform beyond their own expectations. Parents and sports coaches alike can agree to this.
Measurable results. Value add. I love it. Gerard Daniel Lyons, we salute you.
Now lets put more ideas into action that I'll look forward to sharing right here.
Inspire a Nation, Fulfill Dreams and Love Life!
Mitchell D. Weiner
Chief Happiness Officer
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