Monday, January 19, 2015

Technology Has Created a Shift. We Are Shifting Too.


Welcome to 2015 where we at FSO are focused on a very clear business model of People + Solutions, + Technology with greater energy, investment, smarts and focus than ever before. 






Good Morning Folks,

We have had an outstanding two weeks to start the year…. RecognitionManagement Meetings.. goals and objectives for 2015, new focus on site staff, field ops focused like never before on owning the client, new messaging and loving the employees and much much more. 

Look out to 2015!!!  Where you can count on us to show you new possibilities, new revenue and all the happiness and peace of mind you’ve come to expect from FSO.

We express this in three simple buckets People + Solutions + Technology. 

+ People
People have always been our strength and focus and remain the foundation upon which to build every service offering. Our strategy is straightforward - we team the latest technologies with a highly trained, motivated, team oriented, passionate people who care about delivering the FSO Experience and doing a great job for our clients. We will stand out from the crowd with the most comprehensive training, awards and recognition programs in the industry and will be the happiest place to work. FSO’s employees will always have that “twinkle in the eye, skip in the step, fire in the belly,” which ultimately results in exceptional service delivery. 

+ Solutions
Outsourcing is increasingly considered to be a strategic decision. By pairing People + Solutions + Technology, FSO is adding real innovation to outsourcing to deliver value added services and gain additional revenue. Outsourcing is no longer just about saving costs. FSO provides operational expertise, service lines, resources and capabilities many companies do not possess and we are committed to challenging our clients to open their minds to the world of possibilities in the strategic and tactical running of their business.

+Technology
New technologies can have revolutionary impacts with widespread and unexpected benefits. But how technology adds value to the people solutions and advice we provide is what sets FSO apart. With the introduction of BlueSky Solutions, powered by Salesforce.com, we have many unique offerings in the market and competitive advantages which delivers a unique level of strategic support and advice for our clients. While we are partners, we are always thinking about how technology can drive out costs and cycles, and make visibility, transparency and accountability a real time event.

My commitment is to be out in the field amongst our employees and clients every single day to ensure that his personal touch and commitment to them is being felt and experienced by all. 

For those who are not part of the FSO family and whose Outsourcing Contract is up for renewal, take the time to figure out a switch is right for you and your project. You may decide it’s not- in which case you just saved yourself a TON of time.

Call me directly at 212.204.1193 and I will be glad to speak with you directly.

Thanks for being with me on this amazing journey. I am looking forward to a bright future together.. 


Hugs all around,









Mitchell D. Weiner
Chief Happiness Officer

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"You never know what you'll learn from a customer until you *talk to them*"
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About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

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