"Every day, people search for something that motivates them. Things to get them out of bed, things to get them pumped up, things to help them make it through the day and so much more!
What a great thing to say about your job!"
Good Morning Folks,
Every day, the Executive Leadership Team receives countless messages from our clients telling us about the fantastic deeds all of you are doing. This is what sets us apart, something no other company can brag about, the PERSONAL, PASSIONATE and PRODUCTIVE approach we take in everything we do.
On the occasion of my second "Blogiversary" we look back on the past 24 "Shout-Out" posts and highlight some of the great accolades our folks are receiving from the clients who have bestowed us the privilege of serving them:
"Thank for always being proactive when helping with setting up for Induction. I can always count on you to get the job done."
"I wanted to let you know that your staff of Ron, Rob, Kevin and Tyrone have been so very accommodating and helpful during this 'busy tax season' and during the year. I can't thank them enough for moving boxes from floor to floor, obtaining the many empty boxes needed and anything else I ask of them."
"Kaydeon has always gone above and beyond in a time crunching matter, whether related to locating and securing a conference room, or providing a GoToMeeting, or simply providing some necessary information."
"Friendly, precise, swift in their care that we get packages, and clearly committed to making sure we have our work materials right away, as soon as humanly possible knowing print deadlines are lurking. They are so professional and so eager and friendly and personable." ~~New York Times
"I Would Like To Nominate Matthew For A Nobel Prize For Hospitality"
"My job is made easier knowing FSO is there to cover some key functional; areas in the event of a severe weather emergency and service to our clients will not be affected. Well done."
"I've been working at PwC for almost 6 years now. Recently due to changes in the firm, FSO has taken over providing Office Service support. One of the changes is now we have a greeter at the top of the escalators. Well, early on I took a moment to meet Chad, our morning greeter. He was so welcoming, that big smile and friendly hello, it made me just want to introduce myself. Now every day, I get that same warm hello, regardless of how cold it is outside and it just helps me start my day off right. Chad has called me by name since our introduction and we often have a moment of chatting before I head up to work. It is a very pleasant experience. I wanted to let you know that Chad is making a difference in my world, starting my day off with a smile. And while others may not say so, I'm sure he is making a difference in their world as well."
"I wanted to extend a huge thanks to you and Kevin for the work you did for me tonight. The ability for you two to turn around my presentation materials was absolutely clutch. Your help is so significant to me and us as a firm."
"Everybody at UniCredit loves Jon so much. He has such a great attitude, is accommodating, reliable, and flexible. I have been told quite a few times in conversation by the most difficult and detail orientated people how wonderful they think he is. He is a hard worker with a down to earth but professional personality. This guy is going places for sure!!"
"We had less than a month to do what the Chairman had been planning for a year…I know I was driving many of you nuts with my detail obsessing…we had a limited budget….and a space that can be challenging…… and it all didn’t just work … IT ROCKED! I was very proud – we have the best outsourced team in the industry!!!!!
Your guys are amazing. All of them! They truly go above and beyond, coming in early for 7:30am set up to just delivering the white glove service that elicits comments (from clients and hosts ) such as “flawless”
"Thank You Very Much For Staying Until 3:30 Am To Make Sure The Job Was Done And Ready For The Big Meeting”
"You were the first ones in office and last to leave, and you did it all with a smile. It is always such a pleasure to work with such a hard working & well organized team."
"I appreciate you all hustling over the past couple hours to help us reserve the room, coordinating to get the room setup properly, checking our remote connectivity to the MS network, etc. All of your flawlessly executed contributions this morning gave us a strong foundation to have a successful meeting."
"I took a moment to meet Chad, our morning greeter. He was so welcoming, that big smile and friendly hello, it made me just want to introduce myself. Now every day, I get that same warm hello, regardless of how hot it is outside and it just helps me start my day off right. I wanted to let you know that Chad is making a difference in my world, starting my day off with a smile."
"The spiral bound books were delivered on time, in perfect condition. Honestly, they really went over and above to get this done for us. To send it to Staples or Kinkos would have cost over $1,100.00."
"He went the extra mile and in doing so he saved Kenneth Cole over $1000.00 in shipping charges."
"It's in the great FSO spirit that makes me feel accomplished each and every day when I can make someones life that much easier while at work. Our clients at Y&R are always on my mind, and servicing them is something I live, breathe, and FEEL, and I want them to FEEL it too! " ~~FSO's Ben @Y&R
"Talmas, Many thanks for resolving my VDU issues so promptly and upgrading my set-up. It has really boosted my productivity and the ease with which I can now work. And as a bonus, you even fixed my laptops network problem! Super star!"
As always, I want to thank each and every one of you for your continued commitment to exceeding the expectations of our clients.
You, our employees, are the heart and soul of FSO. As we continue to grow and spread our message across the country, the stories of your exceptional performance and dedication to making sure all of our clients are treated in that special FSO fashion grows along with us.
Thanks fort taking the time to write to me about these gifted employees. I am always eager to hear more about how we are doing.
Have a GREAT day as I look forward to seeing all of you soon.
Mitchell D. Weiner
Chief Happiness Officer
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"If not us, who? If not now, when? ~~Hillel the Elder
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A Big Thank You To These Notable Readers of MitchWeiner.com:
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