"The FSO takeaway from the administrators visiting our booth was "what a refreshing new attitude." While this attitude is not new for us, folks who have been with competition are discovering for the very first time that service can come with friendly, kind, people who smile and bend over backwards to do whatever it takes for you"
Good Morning Folks,
I was very fortunate to attend and be part of something amazing, at ALA Nashville, where we continue to make our FSO brand the greatest our industry has ever seen. I wanted to congratulate the Nashville team. You represented my company beautifully. I enjoyed my time with each of you very much. We learned a lot. We bonded a lot and we have seen how the FSO brand is gaining traction and how disappointing our competitors are.
The FSO takeaway from the administrators visiting our booth was "what a refreshing new attitude." While this attitude is not new for us, folks who have been with competition are discovering for the very first time that service can come with friendly, kind, people who smile and bend over backwards to do whatever it takes for you. It's called hospitality and if you're not getting the full white glove treatment from your present contract, perhaps it would be prudent to explore our better alternatives. At least that's what Administrator, after Administrator visiting our booth told us.
Hard to believe almost half this new year has flown by so fast as we roll into summer with Memorial Day weekend upon us. I can tell you that I have never been more focused. Energized. Inspired. Believing and hungry for success we deserve. To win the accounts that should rightfully be in a better state.
The legal profession is undergoing massive workflow changes not only in their records and document management processes, but across all support/non revenue generating operations.
Supporting a multi-generational team of executives (from interns to associates, partners to the management committee), with a multi-generational hourly demographic workforce, law firms need to run their firms differently. It is no longer an option not to!
Law firms MUST run as better businesses. They are looking for “Service Partners” (not just “vendors”) to help them (re)IMAGINE….to educate them and provide the ability to do what they would want to do if only they knew it was possible.”
With young professionals coming to firms in ever greater numbers, the generational differences between older partners and young Millennials can no longer be ignored. Learn how today’s successful law firm embraces diversity, discovers keys to motivation and commits to making itself a great place to work — for every generation.
That's why, at ALA Nashville, after months of interviews and extensive examination, we released a proprietary research paper: "The Changing Role of the Legal Administrator: Managing and Motivating a Multigenerational Workforce In The Face of Continuous Change.” The paper helps you learn how to make your firm a great place to work — for every generation.
In presentation after presentation we hear that the back office folks are being forgotten about. That they are disappointed with their the outsourcing vendor, who has done nothing for its people in terms of motivation AND training.
That’s where Onsite Outsourcing with Future State Outsourcing (FSO) comes in. By partnering with FSO, outsourcing can become a leverage that can help use new resources for new projects and help drive revenue growth.
If you use outsourced back office or front of house support services, IT, print, copy, records retention, conference and other hospitality services you can reserve your FREE copy of our workforce research HERE
Meanwhile….
As we enjoy our holiday weekend, let us take a moment to remember those whose service to our country guaranteed our freedom to do so and especially those who gave the ultimate sacrifice.
From the Entire FSO Family we wish you and yours a meaningful and safe Memorial Day.
To all of you who took the time away from your families and your selling areas to attend ALA 2015, thank you!
Mitchell D. Weiner
Chief Happiness Officer
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“We need to believe in the impossible and remove the improbable”
~ Oscar Wilde
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