Showing posts with label fso. Show all posts
Showing posts with label fso. Show all posts

Tuesday, June 14, 2016

Hello Summer! FSO Announces New Accounts, New Hires, and More

One of Many Sites Carrying FSO News This Morning

New York, June 20, 2016 – FSO Onsite Outsourcing, part of the Forrest Solutions Group, starts the summer off in style with the signing of major new accounts across diverse verticals, the hiring of exceptional talent, and a sleek new website. 

FSO is proud to announce the signing of several important accounts, highlighting their ability to provide a range of quality services to companies from various sectors:

FSO Technology Solutions - One of the world’s pre-eminent luxury brands has signed a contract with FSO Technology Solutions to help maintain meticulous attention to detail as they move into New York’s most prestigious address. 

FSO Security Solutions - An e-commerce giant has contracted FSO Security Management, LLC, licensed by the New York Department of State Division of Licensing Services, to provide Security Solutions at their company headquarters. This company boasts $2.39B in sales, with nearly 2 million sellers trading 35 million items. 

FSO Hospitality Solutions - A Fortune 500 commercial real estate leader has expanded their contract with FSO Hospitality Solutions to include nation-wide cities. The firm boasts 53,000 employees in 230 offices across 8 countries. 

FSO Mail and Copy Solutions - An international banking leader with strong liquidity and capital ratios has contracted FSO Mail and Copy Services. FSO is proud to provide services to this company, which is ranked by Crain’s New York Business as one of the largest commercial banks in the New York area. 

FSO has hired a significant number of new employees to support their expansion as they begin providing service to new accounts. Commenting on the company’s growth and success, CEO Mitch Weiner remarks, “We have recently made significant investments to ensure a strong infrastructure by hiring strong team players with exceptional talent and an ALL HANDS IN approach. Our ability to leverage proven best practices and expertise is strengthened by the addition of these talented individuals.” 

Lastly, FSO has released a new website that features a clean, modern design, and is compatible with mobile devices. The website features an “About FSO” page, defining the company’s history and highlighting the exceptional leadership team. It also showcases an interview with CEO Mitch Weiner which discusses the benefits of outsourcing, and explains the company values that support business functions. Photos of FSO employees are featured throughout the site, and client testimonials can be found on every page.  

To read the full press release, click here

Monday, June 13, 2016

FSO Chicago Goes To The Ballgame

It is said, "The way your employees feel is the way your customers will feel. And if your employees don't feel valued, neither will your customers." We believe in putting employees front and center with power and imagination — to fire enthusiasm, build company loyalty, encourage creative thinking and teamwork and create long-lasting memories.

As an example, our Vice President of Sales, Ron Kelly, hosted a team outing on the rooftops in Wrigleyville with a few of our Chicago top performers. It was a great opportunity for folks who are in the business of delivering hospitality to witness VIP hospitality from a customer's shoes. They picked up many tips and ideas to take back to the sites. What's more, the Cubs won!

This is how we take care of the people who take care of you.

CHEERS to our Chicago team, and THANK YOU for all for your dedication and commitment to our clients. 

Monday, June 6, 2016

FSO Unveils New Website

Have You Checked Out Our New Website?

Good Morning Folks,

FSO is proud to unveil our new website. It features a clean, modern design that effortlessly communicates all of our service offerings. The new site is easy to use, clear, and is now accessible from your mobile device.

Our About FSO Page, showcases the many facets of our company, highlights our exceptional leadership team, and features a video interview with SmartCEO.

I would like to thank the FSO employees who appear in our photos throughout the site. Thank you for setting a great example of hospitality, service, and warmth. Your smiles represent the heart of FSO! I would also like to thank our creative partners, Frager Creative and Squeaky Wheel Media, for ensuring an online experience that exemplifies the FSO standard of excellence. 

As we usher in the second half of the year and the summer season, we look forward to showing our clients how we can (re)IMAGINE the future together. 

Visit Our Website HERE

Have a GREAT day, and I look forward to seeing all of you soon.


Mitchell D. Weiner
Chief Happiness Officer  

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"Begin by always expecting good things to happen."
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Wednesday, June 1, 2016

Shout-Out Wednesday: Kudos To The Best Outsourcing Team On The Planet

"Thanks for helping us become one of the Crain's "Best places to work in Chicago". The impression that we have made on all of our visitors from the Mayor to our Senior Leadership has been fantastic."

Good Morning Folks,

I love recognizing and rewarding our AMAZING employees. But the best recognition, as we share with you this morning, is from customers. Here's how our brightest stars are helping customers to accomplish more than they ever thought possible.

Anthony & Manny- AMLAW 200 Firm
"I wanted to praise Anthony and Manny for all their hard work on the scanning project. Anthony also helped me out with an emergency last night, running into my office, pulling files and hand-delivering them next door – all while patiently listening me to whispering instructions to him from my cell phone on the commuter rail." 

Brandi- AMLAW 200 Firm
"Brandi takes direction very well and asks for constructive criticism as she wants to do the best for her customers and co-workers. We all thank Brandi for being a bright spirit and always maintaining consistency to her work efforts. It is a joy and pleasure to work with Brandi every day!"

Thomas- Law Firm
"Thomas has gone above and beyond to support our client. When asked he will come in early and stay late to make sure everything the client needs is delivered. Thomas is a team player and helps out the team to deliver whit glove service. Thank you Thomas!"

Newark Legal Repro and Digital Team
"They were able to turn around a difficult and time consuming job in a short time, enabling a brief to be filed and meet our deadline."

Demetrius- Advertising HQ in NYC
"Shout out to Demetrius for leading by example for his team and always willing to lend a helping hand, and meeting deadlines with last minute projects. He is truly cherished and we thank you for all you do."

Chastity  & Artemio- NYC Advertising HQ
"We were very impressed with how professional they were. It was very refreshing to see their level of positivity. We were really happy to see that they were saying good bye to every employee that left the building. The goodbye is as crucial part of hospitality as the greeting. Keep up the good work!" 

Gloria- On Campus
"During the site manager’s absence, Gloria did an exceptional job in maintaining the duplicating and mail operation running smoothly. Her reliability and commitment to the team is second to none. She was feeling under the weather, but knowing that the staff was short-handed she made the effort to come in to work and support the team. She is a team leader that we always count on."

Sharifa- Financial Services
"Thank you Sha for assisting with my filing project. Sorting, labeling & organizing my files, allowed me to focus this past week on the client workshop. Knowing this project was being done correctly and in a timely fashion was a HUGE help. Thank you for your professionalism." 

Andrew-Financial Services
Huge Kudos to Andrew who is always going above and beyond to assist the client. Thank you for being so helpful in troubleshooting and printing out all those booklets last minute. We know you guys usually need more time to meet these requests but Andrew was so on the ball he was able to get it done for me and the team. We truly appreciate it."

Julio- Financial Services
"Julio has been a tremendous help these past few months, always been eager to go the extra mile to get any task completed that is given to him. He always has a smile with a "can do" attitude. He is a pleasure to work with on a day to day basis."

Jason- Sharifa- Financial Services
"The team provides an excellent client experience and offers white-glove hospitality. Their hard work and leadership are a great example for others to follow."

Deondre- Financial Services
"Thank you for your consistent dedication to the Learning & Development team. We value the time you put into the relationships we have with our instructors and our participants.  It does wonders for our brand, keep up the good work!"

Jonathan- Financial Services
"Jonathan has been amazing support in helping prepare for #HashtagLunchbag. The event was a success and we were able to prepare and distribute over 230 meals! Looking forward to working with you to host the event again in the future".

Freud- Luxury Retail
"Shout out to Freud for his hard work and perfect NJ site opening.  Freud learned the entire operation in 2 weeks, quickly adapted to a new client, was great support with the equipment installation and removal, and had a perfect week of service to start the relationship in NJ.  We are lucky to have him!"

LeSean- NY 
"LeSean has been a pleasure to work with, she is smart and catches on really fast. She is very hands on and eager to learn, our team is excited to have her working with us.Thanks for all you do."

Lira Molina- NY Floaters
"Lira has been floating and covering our Front of House operations at a very high level.  She is able to quickly get on site, learn the technology, connect with the existing team, and WOW her clients. Not only that, but she regularly changes her schedule mid-day to cover an open position, shift from one location to the next, and always does so with a smile.  Thanks to Lira for all that she does… we really appreciate it!"

Emily- Office Services
"She has been an incredible support for the Ops Team by covering open positions across the company. Although she is not a floater, she has been very flexible and has supported several Directors with open positions, sick call coverage, lunch coverage, and overall excellent teamwork."

I simply could not be more proud of my staff and their commitment to the “FSO way” – a productive and profitable combination of People + Solutions + Technology to keep clients ahead of the curve in a rapidly evolving world. 

At FSO we take dreams and we make those dreams into tangible results. The foundation of our winning strategy is the PERSONAL, PASSIONATE & PRODUCTIVE approach we take to our employees and to our clients. 

CHEERS to you and THANK YOU for working tirelessly to deliver service extraordinaire with a smile. Keep up the great work!!

Have a great day and thanks for being a part of our amazing journey.

Mitchell D. Weiner
Chief Happiness Officer  

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"Talk happiness. The world is sad enough without your woe." 
~~Orison S. Marden
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Thursday, May 26, 2016

SmartCEO Honors— Then Interviews— Mitch Weiner

"Some folks see things as they are 
and ask why.
I see things as they could be 
and say why not"

Good Morning Folks,

I recently attended an awards gala to accept SmartCEO’s 2016 Future 50 award on behalf of FSO. This prestigious event was held at Capitale in New York City, and had more than 550 executives in attendance. The companies honored by SmartCEO were chosen based on achievements in revenue and growth, as well as the entrepreneurial spirit that is essential for leadership and success. The Future 50 award is a reflection of FSO’s strength and success, and I am very proud to be among those honored.

Following the ceremony, I sat down with SmartCEO for an interview to discuss how FSO is (re)IMAGINING the future of business and how it impacts results. Have a look at a brief video:

The 2016 SmartCEO Future 50 award validates what Crain’s Fast 50 and Inc. 5000 have confirmed: We are a five-year-old startup company that has taken the market by storm. The future is bright - and we have only just begun!

Learn more about the award on SmartCEO's website.

I would like to extend my thanks to all of our employees for all that you do, and to our clients for the privilege of serving you.

Have a GREAT day as I look forward to seeing all of you soon.

Love Life!

Mitchell D. Weiner
Chief Happiness Officer  

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“Happiness is a perfume you cannot pour on others 
without getting a few drops on yourself.”
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Tuesday, May 24, 2016

Putting Fun Into Work— All For A Great Cause

FSO employees come together to celebrate National Cheese Day!

Good Morning Folks,

It is said, "The way your employees feel is the way your customers will feel. And if your employees don't feel valued, neither will your customers." At FSO, we are providing great new programs and initiatives for YOU, our employees.

We had a great time celebrating National Pizza Day at HQ last week! In April we celebrated both National Beer Day and National Grilled Cheese Day! As you can see, we had quite the celebration here at FSG HQ. The café was set up with Grilled Cheese toasters and assorted CHEESE!!! We had an amazing turn out packed with directors, managers, and employees from the field. It was a blast, everyone loved it.

FSO employees "loafing" around in four easy steps: 
1) Choose slices from the Rye, Wheat or White loaves, 2) Choose a cheese 
3) Melt in the sandwich press 4) Repeat for someone less fortunate
Best of all, we turned this national celebration into an act of philanthropy! We packed a take-out bag and took to the street to give the leftover grilled cheese to the homeless of NYC.

I really enjoy these events where we can bring our staff together, it’s always a great time. Thank you Chelsea and People Solutions for your support in making FSG a great company. I personally enjoyed being in the café connecting with everyone. 

We invite the local field staff to come join us for these events any time. Be sure to check our Employee Relations Calendar for more of our upcoming events!

On behalf of the leadership team, to all of our employees reading this right now, I’d like to THANK YOU for what YOU do every day and the contribution YOU are making in helping FSO deliver to our promise, grow and be the Best Place to Work.

I look forward to seeing all of you soon in my travels.

Mitchell D. Weiner
Chief Happiness Officer

“Don't ever give up. Don't ever give in. Don't ever stop trying. 
Don't ever sell out. And if you find yourself succumbing to one of the above for a brief moment, pick yourself up, brush yourself off, whisper a prayer, and start where you left off. But never, ever, ever give up.”  
~~ Richelle E. Goodrich  Author

Monday, March 21, 2016

FSO Front of House: Delivering A Warm and Memorable Experience

“First impressions are everything and having Kelly represent us the way she does leaves a lasting impression with our guests."

"I couldn’t be”happier with my decision, when I walk in the door and present this building to my customers."

Good Morning Folks,

Your front of house is the storefront for your organization. FSO’s first impression makers on duty bring your brand values to life by delivering a memorable and white-glove experience that is genuine in delivery and sustained over time.

  • FSO provides a white-glove experience to your end-users and clients through a Personal + Passionate + Productive culture of hospitality.
  • Our well-trained staff creates a warm and highly inspirational experience for your valued employees and guests.
  • We provide five-star front of house service, delivering a full range of solutions, including reception, switchboard, corporate concierge, and office support.

Our clients ask: “What we can do differently to stand out in the market?” FSO’s concierge associates are all about that first smile, shining in hospitality, and delivering accurate information as your organization’s ambassador. They always seek new ways to make our client’s life better, and deliver an exceptional experience.

No other onsite outsourcing organization is as committed to leveraging a triple threat combination of People, Solutions and Technology to reduce / control costs, improve service, and take better care of the people who serve you:

+ People
  • Reception Switchboard Corporate Concierge Office Support Security
+ Solutions
  • Hospitality Services Hoteling Services Reprographic Services Traditional Services
+ Technology
  • Help Desk
  • Performance (KPI / SLA) Management
  • Facility Scheduling / Booking

From back office support to reception, FSO is a go-to group, totally invested in going "above and beyond” to assist. 

To reserve a no-cost, no-obligation, comparative analysis to see how much you can save, and how much stands to be improved, CLICK HERE to email me personally.

Have a GREAT Day. Love Life.

I'll be a seeing you soon.

Mitchell D. Weiner
Chief Happiness Officer  

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“His big smile and friendly hello I so welcoming.
Now every day, I get that same warm hello, 
regardless of how hot it is outside,
and it just helps me start my day off right.”
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About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

Contact Mitch: Twitter | Facebook | LinkedIn | Email