Showing posts with label smile. Show all posts
Showing posts with label smile. Show all posts

Monday, March 30, 2015

The Power of Smile: Never Leave Home Without One

"Today's customers want and expect to be "positively, emotionally and memorably impacted at every relationship touchpoint."

Good Morning Folks,

A smile is a universal gesture of hospitality. A warm, genuine, and sincere smile can never be misunderstood. A smile is of the most emotional signals of all. It has an almost irresistible power to make other people smile in return. Smiling primes positive feelings.

So from the first infectious smile and happy face that greets you by name in the morning, we offer an enormous opportunity to (re) imagine and reinvigorate your workplace with People + Solutions + Technology from FSO.

Emotional connections are about capturing the hearts and minds - It’s how FSO makes our clients feel about us. Emotional connections can determine the strength and length of a customer relationship. They drive passion, loyalty and advocacy. 

Clients become engaged in a "personal" way. And, they make a compelling case that today's customers want and expect to be "positively, emotionally and memorably impacted at every level of their commercial existence."

The more connected customers are to your brand and employees, the more likely they are to seek out your brand, and recommend it to others.

Over the years I’ve come across two groups of people. Those that are thankful and appreciative of others and those that aren’t. Having an attitude of gratitude is one of the keys to business as well as life.

I was talking to a person the other day and they were moaning and groaning about how they hated their job. To cut a long story short, I politely listened and then said, “Is this the same job that puts food on your table?” They went quiet and then said, “I suppose so.” I then suggested that they be grateful for their job as there are many people that don’t have one.

I saw the same person the next week and they had a smile on their face. I asked them what had changed and they said, “Their attitude.” After talking to each other the previous week they decided to be positive about their job and bring a good attitude to work. Amazingly, the job magically improved and they had a great time each day. They learned to be thankful for what they have.

Not everyone is suited for every job but it’s incredible how a task can become more enjoyable if you stop grumbling and starting thanking those around you for the opportunity. 

We, the employees of FSO, are committed to ensuring that every client interaction we have is personal, friendly and delivered with a smile, where the experience of FSO is felt by all.

Our job in hospitality is to make our clients feel as if they are at home and create memories and experiences that want to make clients “return.” It is also our job to make sure that we supply our clients with that “WOW” factor that makes them feel special. As important as it is to take care of our clients, it is equally important to take care of all of our team members. The more enthusiastic and happy our employees are at work the more productive they will be. Without the support of each team member that “WOW” factor will never be given to our clients.”\

And that all starts with a smile. A smile is the light in your window that tells others that there is a caring, sharing person inside. Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.

Smile in the mirror. Do that every morning and you'll start to see a big difference in your life.

Then try it on someone today at work and experience its power to make everything that happens, happen better.

Have a GREAT Monday and a wonderful week!

Love Life!

Mitchell D. Weiner
Chief Happiness Officer  

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“Sometimes your joy is the source of your smile, 
but sometimes your smile can be the source of your joy.” 
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Tuesday, October 7, 2014

Ted Tuesday: Body Language, The Power Is In The Palm Of Your Hands: Allan Pease

"The smile is the centerpiece of the FSO experience. Body language matters. Whether you smile with your lips, eyes or handshake, as Allan asserts, how you move is how you move the world."

Good Morning Folks,

The internet is highly populated with great advice, cool stuff and about anything anyone could think they might ever want. The problem is finding the diamond in all that broken glass. TEDx is an amazing project, with hundreds of hours of excellent information, but again, you have to sort through so much to find the true gems. Not to worry, we do that for you each week here at Ted Tuesday on

Today's talk features, Allan Pease is an Australian author and motivational speaker. Despite having no education in psychology, neuroscience, or psychiatry, he has managed to establish himself as an "expert on relationships".

Originally a musician, he became a successful life insurance salesman, he started a career as a speaker and trainer in sales and latterly in body language. This resulted in a popular sideline of audio tapes, many of which feature his irreverent wit.

His best-selling book Body Language brought him international recognition. It has been followed by several others. He is quite well known in Australia and during the 1980s he was an occasional TV analyst for political debates where he would analyze the body language and overall performance of the contestants.

In this brief video, Allan  teaches us simple, field-tested skills and techniques that get results. And he delivers his message in a humorous way, which motivates people to want to use. Allan's own experience and record in the field of selling, motivating and training is equalled by few others. 

He is a born achiever, starting his career at the age of 10. Globally known as "Mr Body Language", his programs are used by businesses and governments to teach powerful relationship skills. His messages are relevant to any area of life that involves winning people over and getting them to like you, co-operate, follow you or say 'yes'.

The smile is the centerpiece of the FSO experience. Body language matters. Whether you smile with your lips, eyes or handshake, as Allan asserts, how you move is how you move the world.

Thanks to Total Living for introducing me to this post, and to you for listening. 

Let's all go make things happen today. I look forward to seeing you soon.

Love Life!

Mitchell D. Weiner
Chief Happiness Officer  

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE.  

About FSO Onsite Outsourcing
Recognized on the Inc. 5000 list of the nation's fastest growing companies for the second consecutive year, and lead by industry pioneer, Mitch Weiner, FSO's growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives.

Friday, July 19, 2013

InspireME Friday: Tips For a Beautiful and Stunning Life

Smile Wallpaper From HDWallPapersPlus

It Is The Ultimate Antidepressant.”

Good Morning Folks,

Here’s some great advice from an old friend that showed up on social media this week that I wanted to share for having a beautiful and stunning life:

1. Take a 10-30 minute walk every day & while you walk, SMILE.
It is the ultimate antidepressant.
2. Remember that you are too blessed to be stressed.
3. Envy is a waste of time. You already have all you need.
4. Eat more foods that grow on trees and plants and eat less food
that is manufactured in plants.
5. Drink green tea and plenty of water. Eat blueberries, broccoli, and almonds.
6. Try to make at least three people smile each day.
7. Don’t waste your precious energy on gossip, energy vampires, issues of the past, negative thoughts or things you cannot control.
Instead invest your energy in the positive present moment.
8. Eat breakfast like a king, lunch like a prince and dinner like a
college kid with a maxed out charge card.
9. Life isn’t fair, but it’s still good.
10. Life is too short to waste time hating anyone. Forgive them for
11. Don’t take yourself so seriously. No one else does.
12. You don’t have to win every argument. Agree to disagree.
13. Make peace with your past so it won’t spoil the present.
14. Don’t compare your life to others. You have no idea what
their journey is all about.
15. No one is in charge of your happiness except you.
16. Frame every so-called disaster with these words: ‘In five years,
will this matter?’
17. Help the needy. Be generous! Be a ‘Giver’ not a ‘Taker’
18. What other people think of you is none of your business.
19. Time heals everything.
20. However good or bad a situation is, it will change.
21. Your job won’t take care of you when you are sick. Your
friends will. Stay in touch.
22. Each night before you go to bed, be thankful.

Love Life!

Have a Happy, Healthy and COOLER Weekend,

Mitchell D. Weiner
Chief Happiness Officer

Life lessons from a dog: - wag more, bark less - never stop playing - be loyal and faithful - be quick to forgive - love unconditionally.

About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

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