Ted Tuesday: David Steindl-Rast: Want To Be Happy? Be Grateful

"Remember that you deserve to be happy. 
It's your natural-born right."

- Pharrell

Good Morning Folks,

"Happy," originally produced for the Despicable Me 2 soundtrack, topped charts in more than 15 countries for almost two years. It has 900+ Million views on You Tube.

It's impossible not to listen to Pharrell's "Happy" and think about FSO. It could be our anthem. HAPPY IS OUR ENTIRE COMPANY.  As you'll hear in today's program, the only difference between a good day and a bad day is your attitude.

You see, the secret of happiness is like the secret of dieting: There is no secret.

We all want to be happy, says David Steindl-Rast, a Benedictine monk and today's Ted Tuesday speaker with over FIVE MILLION views on Ted and YouTube (just in case you are wondering who ever heard of him or whether it's worth your few minutes to tune in).

Everyone wants to be happy. But not all happy people are grateful (they want more of something, or want something else); but all grateful people (even though many live with misfortune) are happy.

So: it’s not happiness that makes us grateful, but gratefulness that makes us happy.

Every moment is a gift, and ‘opportunity’ is the gift within every gift.

The master key to happiness? Moment by moment we have this gift.

In some moments we’re not happy – because of someone’s suffering, loss of a friend, etc.

But the key here is that we’re learning something in every moment: patience, for example. And then in the next moment we get another opportunity.

How should we respond to all these opportunities? Same as you were taught as a child about crossing the street: STOP, LOOK, GO.

STOP when you turn on the water-faucet: millions don’t have access to drinkable water. Or ditto when you turn on the power switch. (David’s put little ‘gratefulness stickers’ on the tap and light-switch at his place, after a trip to Africa where these good things weren’t available.)

LOOK – open your eyes, and your hearts (use the opportunity to make others happy).

GO – Do something!

Grateful people are not fearful, and therefore not violent. Grateful people are joyful people.

Grateful people are FSO people and I am honored to be in your company.

May love, health, joy and laughter continue throughout your  life.

Now discover why happiness, as David suggests, is born from gratitude. 

Get ready for an inspiring lesson in slowing down, looking where you're going, and above all, being grateful.

Thanks to John Mark Ministries and Ted for making it possible to share this with you, and to you for watching. 

Let’s FOCUS on today, so we can build tomorrow.

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

Learn more about what DIFFERENTIATES FSO here

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE. 

TED Tuesday— Clay Shirky: Institutions vs. Collaboration

“Amazing video - 20 min accelerating your creativity, and understanding the world.“

Good Morning Folks,

If you're a massive TED fan like me, you've probably watched a whole lot of the compelling talks by now. But when it comes to consuming all the insights TED has to offer, even the most dedicated enthusiasts can't hold a candle to Chris Anderson.

As the curator of TED, he's had a front row seat for nearly every presentation or performance that's graced the event's stage. Which is what makes his answer to a recent Quora member who asked "What  is the top TED talk that you took away the most learnings from?"

This all time TED classic was his #1 choice.

In this prescient 2005 talk, Clay Shirky shows how closed groups and companies will give way to looser networks where small contributors have big roles and fluid cooperation replaces rigid planning. Shirky is an adjunct professor in New York Universityʼs graduate Interactive Telecommunications Program, where he teaches a course named “Social Weather.” Heʼs the author of several books. This spring at the TED headquarters in New York, he gave an impassioned talk against SOPA/PIPA that saw 1 million views in 48 hours. He's become a consistently prescient voice on networks, social software, and technology's effects on society.

Clay Shirky argues that the history of the modern world could be rendered as the history of ways of arguing, where changes in media change what sort of arguments are possible — with deep social and political implications. Have a look:


Growing a network is always good, because multiplies the brain power on any topic--being in the network helps you get the questions out to the experts and from there, the answers and ideas just begin to flow.

Watching these TED videos seems to build my creativity... Even though most of the videos have nothing to do with what we do. Incredible.

Have a GREAT Day! 

 Mitch

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"The best way to sell yourself to others is first to sell the others to yourself."

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Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE.  

About FSO Onsite Outsourcing
Recognized on the Inc. 5000 list of the nation's fastest growing companies for the fourth consecutive year, and lead by industry pioneer, Mitch Weiner, FSO's growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives.

TED Tuesday— Nancy Etcoff: Happiness and its surprises

"We are wired to pursue happiness, not only to enjoy it, but to want more and more of it."

Good Morning Folks,

At FSO we are constantly learning new things and inspired to want to be better at everything we do. That's why every Tuesday I present some of the best and most popular TED talks on the planet.

Today, cognitive researcher Nancy Etcoff looks at happiness — the ways we try to achieve and increase it, the way it's untethered to our real circumstances, and its surprising effect on our bodies. This Harvard psychologist argues that we ogle such features because they radiate the health and fertility our species needs to survive. Have a look:


In her book Survival of the Prettiest, Nancy Etcoff refutes the social origins of beauty, in favor of far more prosaic and evolutionary explanations. Looking for a partner with clear skin? You're actually checking for parasites. And let's just say there's a reason high heels are always in fashion.

Her recent research into the question of happiness exposes results that not only are surprising but reinforce things we should've known all along: like the fact that having flowers in the house really does make us happier. As the instructor of "The Science of Happiness" at Harvard Medical School and the director of the Program in Aesthetics and Well Being at Massachusetts General Hospital, Nancy Etcoff is uniquely qualified to solve the mysteries of contentment.

Have a GREAT Day! 

 Mitch

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"Begin by always expecting good things to happen.”

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Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE.  

About FSO Onsite Outsourcing
Recognized on the Inc. 5000 list of the nation's fastest growing companies for the fourth consecutive year, and lead by industry pioneer, Mitch Weiner, FSO's growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives.

TED Tuesday- Judson Brewer: A simple way to break a bad habit

Can we break bad habits by being more curious about them? Psychiatrist Judson Brewer studies the relationship between mindfulness and addiction — from smoking to overeating to all those other things we do even though we know they're bad for us. 


Learn more about the mechanism of habit development and discover a simple but profound tactic that might help you beat your next urge to smoke, snack or check a text while driving. 


Have a GREAT Day! 

 Mitch

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"Leaders can let you fail and yet not let you be a failure."

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Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE.  

About FSO Onsite Outsourcing
Recognized on the Inc. 5000 list of the nation's fastest growing companies for the fourth consecutive year, and lead by industry pioneer, Mitch Weiner, FSO's growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives.

Ted Tuesday: The Key to Success: Grit

“Grit is sticking with your future — day in, day out, not just for the week, not just for the month, but for years — and working really hard to make that future a reality.”

Good Morning Folks,

Every Tuesday we bring you one of my favorite TED talks. TED.com is a treasure trove of inspiration, and I promise you whenever you are feeling down, you can go there and find a few smart words that will cheer you right up.

Today though the message is "Never give up! It's more than just a platitude.

Leaving a high-flying job in consulting, Angela Lee Duckworth took a job teaching math to seventh graders in a New York public school. She quickly realized that IQ wasn’t the only thing separating the successful students from those who struggled. Here, she explains her theory of “grit” as a predictor of success.

Assistant professor of psychology at the University of Pennsylvania, Angela Lee Duckworth studies intangible concepts such as self-control and grit to determine how they might predict both academic and professional success.

In her extensive research, psychologist Angela Lee Duckworth found that more than IQ or talent or any other factor, the #1 predictor of a person's success is their unflagging commitment to a long-term goal... in other words, their grit.

Find out why... WATCH: The Surprising Trait That's MUCH More Important Than IQ

Have a GREAT day. Love LIFE!

Mitchell D. Weiner
Chief Happiness Officer

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“The secret to happiness is low expectations.” 
— Barry Schwartz 
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TED Tuesday– Dr. Abraham Verghese: A Doctor's Touch

"I will always, always, always be there. I will see you through this. I will never abandon you. I will be with you through the end." ~~ A Doctor's Message

Good Morning Folks,

Our quest to build a healthy company and to achieve of our 2016 goal begins with each of us. Our employees are our number one asset. So, as I screened TED talks last weekend in hope of finding one to share today, it occurred to me that being "healthy" is more than measurements in profits and cash flow, but also with regard to the health and wellness of all of our associates. "A Doctor's Touch" seemed like the perfect share.

Modern medicine is in danger of losing a powerful, old-fashioned tool: human touch. Physician and writer Abraham Verghese describes our strange new world where patients are merely data points, and calls for a return to the traditional one-on-one physical exam.

In short, it is just good medicine. Moreover, it is what most patients want.

I think this Ted talk touched on an interesting trend. With an increase in the technology available to treat disease, it becomes all to easy for physicians to take a step back from physical examinations and patient care. I thought Dr. Verghese it the nail on the head when he started talking about an IPatient because in a way that is what medicine as evolved into. Doctors sometimes care more about the images they get from their scans then the actual patient themselves. This isn’t their fault, or necessarily a bad thing. A doctors job is to treat a patient the best they can, so sometimes that does mean spending less time on things like a physical exam, and instead focusing on getting as many scans as possible. I do believe though that while we should be grateful of our technological advances, doctors shouldn’t neglect some of the foundations of modern medicine.

Dr. Verghese explains, "And the real tragedy was, if you look through her records, she had been seen in four or five other health care institutions in the preceding two years. Four or five opportunities to see the breast masses, touch the breast mass, intervene at a much earlier stage than when we saw her. And the message, which I didn't fully understand then, even as I delivered it, and which I understand better now is this: I will always, always, always be there. I will see you through this. I will never abandon you. I will be with you through the end."  Have a look:


Dr. Verghese says: “I still find the best way to understand a hospitalized patient is not by staring at the computer screen but by going to see the patient; it's only at the bedside that I can figure out what is important.” In our era of the patient-as-data-point, Abraham Verges believes in the old-fashioned physical exam, the bedside chat, the power of informed observation.

"The truth is, I love and embrace technology, and have no desire to return to the pre-CAT scan and pre-MRI days of old. But I see no reason to let new technology make us lose the abilities we have had for over a hundred years to make sophisticated diagnosis at the bedside. Indeed, it should make us so much better."

I thoroughly enjoyed this video and all the ideas that were presented within it. I hope that you did too.

Have a GREAT day, be happy and…

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

*TED is a nonprofit devoted to Ideas Worth Spreading. It started out (in 1984) as a conference bringing together people from three worlds: Technology, Entertainment, Design. Since then its scope has become ever broader. Along with two annual conferences -- the TED Conference on the West Coast each spring, and the TEDGlobal conference in Edinburgh UK each summer -- TED includes the award-winning TED Talks video site, the Open Translation Project and TED Conversations, the inspiring TED Fellows and TEDx programs, and the annual TED Prize.  More at TED.com

TED Tuesday— Dave Isay: Everyone around you has a story the world needs to hear

Every day, people come up to me and say, "I wish I had interviewed my father or my grandmother or my brother, but I waited too long." Now, no one has to wait anymore.

Good Morning Folks,

What a GREAT program we have for you today, especially for those of us with precious children.

Dave Isay opened the first StoryCorps booth near our FSO offices in New York’s Grand Central Terminal in 2003 with the intention of creating a quiet place where a person could honor someone who mattered to them by listening to their story. Since then, StoryCorps has evolved into the single largest collection of human voices ever recorded. His TED Prize wish: to grow this digital archive of the collective wisdom of humanity. Hear his vision to take StoryCorps global — and how you can be a part of it by interviewing someone with the StoryCorps app. 

Dave Isay started Storytelling in his early 20's - here's his TED Talk on how he got started. "I saw how the microphone gave me the license to go places I otherwise never would have gone, and talk to people I never would have spoken to." I feel this. When people ask what's the difference between being rich and leading a wealthy life, Dave is a great example of leading a wealthy life.

Millions have watched his talk. Now YOU can have a look:


As Dave closes: "I hope you'll help us make this wish come true. Interview a family member, a friend or even a stranger. Together, we can create an archive of the wisdom of humanity, and maybe in doing so, we'll learn to listen a little more and shout a little less. Maybe these conversations will remind us what's really important. And maybe, just maybe, it will help us recognize that simple truth that every life, every single life, matters equally and infinitely."

David's final words in the talk: "Every single life matters equally and infinitely". If every mother with a son or daughter engaged in combat, could speak to a mother of a combatant on "the enemy side", and develop a relationship, perhaps the shape of conflict could change.

Thanks for listening and have a GREAT Day,

Mitchell D. Weiner
Chief Happiness Officer  

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE.  

About FSO Onsite Outsourcing
Recognized on the Inc. 5000 list of the nation's fastest growing companies for the third consecutive year, and lead by industry pioneer, Mitch Weiner, FSO's growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives.

TED Tuesday: Celeste Headlee— 10 Ways To Have A Better Conversation

"I keep my mouth shut as often as I possibly can, I keep my mind open, and I'm always prepared to be amazed, and I'm never disappointed."

Good Afternoon Folks,

Today's TED selection is an ideal compliment to our leadership development work with Dr. Payne.

When your job hinges on how well you talk to people, you learn a lot about how to have conversations — and that most of us don't converse very well. Celeste Headlee was the Midwest Correspondent for NPR before becoming the co-host of the PRI show "The Takeaway.” After that, she guest hosted a number of NPR shows including "Tell Me More,” "Talk of the Nation,” "Weekend All Things Considered” and "Weekend Edition". Celeste also anchored election coverage for PBS World in 2012 and was a regular guest on CNN.

She knows the ingredients of a great conversation: Honesty, brevity, clarity and a healthy amount of listening. In this insightful talk, she shares 10 useful rules for having better conversations. "Go out, talk to people, listen to people," she says. "And, most importantly, be prepared to be amazed.

I think the tips she gave in her speech were very helpful. Many people do not listen anymore. Like she says, everyone wants to talk and get out what they would like to say. I think people would have better conversations if they would just listen and understand what everyone else is saying. People need to stop talking, and take in what is being told to them.

Here's what two of the million plus folks who have viewed the talk and to say:

"I thought this talk was very interesting and insightful, especially coming from someone who basically has conversations for a living. I like the comment about the importance of entering a conversation with the idea that you will learn something new, and I think it is fascinating to think that everyone we meet knows something we do not (like one of the quotes said). I was able to relate to the point she made about not always trying to relate by bringing in personal experience, because no two experiences are identical. I often get annoyed when people do that, whether it be something positive about their life when I share good news or something negative when I talk about my problems, but I know I do the same thing, so that is something I should be mindful of in my future conversations. I like to watch TED talks a lot, but this one is not one that I would normally have clicked on while watching on my own, and I am glad I was "forced" to watch it!" 

"When you are young, you are taught that you must be active listeners and to always pay attention when someone is speaking to you. However, you are never really taught what that really means. These are the ways to make business relationships and carry yourself with confidence, and I believe the points you made are very valid. Thanks for the advice on how to become a better conversationalist in an era driven by technology! :)"

Have a look:


I thoroughly enjoyed this video and all the ideas that were presented within it. I hope that you did too.

Have a GREAT day, be happy and…

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

*TED is a nonprofit devoted to Ideas Worth Spreading. It started out (in 1984) as a conference bringing together people from three worlds: Technology, Entertainment, Design. Since then its scope has become ever broader. Along with two annual conferences -- the TED Conference on the West Coast each spring, and the TEDGlobal conference in Edinburgh UK each summer -- TED includes the award-winning TED Talks video site, the Open Translation Project and TED Conversations, the inspiring TED Fellows and TEDx programs, and the annual TED Prize.  More at TED.com

TED Tuesday— Colonel Chris Hadfield: What I learned from going blind in space

"What's the scariest thing you've ever done? Or another way to say it is, what's the most dangerous thing that you've ever done? And why did you do it?"

Good Morning Folks,

If you watched the Grammys last night, you were surely moved by the tribute paid to David Bowie. But one of the most memorable tributes to Bowie was done by today's speaker. Tweeting (and covering Bowie) from the International Space Station last year, Colonel Chris Hadfield reminded the world how much we love space.

According to Colonel Hadfield, "where you could see the hardpan south of the Sahara, or you can see New York City in a way that is almost dreamlike, or the unconscious gingham of Eastern Europe fields or the Great Lakes as a collection of small puddles. You can see the fault lines of San Francisco and the way the water pours out under the bridge, just entirely different than any other way that you could have if you had not found a way to conquer your fear. You see a beauty that otherwise never would have happened."

There's an astronaut saying: In space, “there is no problem so bad that you can’t make it worse.” So how do you deal with the complexity, the sheer pressure, of dealing with dangerous and scary situations? Retired colonel Chris Hadfield paints a vivid portrait of how to be prepared for the worst in space (and life) — and it starts with walking into a spider’s web.

The Colonel asks, "what's the scariest thing you've ever done? Or another way to say it is, what's the most dangerous thing that you've ever done? And why did you do it? I know what the most dangerous thing is that I've ever done because NASA does the math. You look back to the first five shuttle launches, the odds of a catastrophic event during the first five shuttle launches was one in nine." Stay tuned for a special space-y performance. followed by today's TED Tuesday. 






Thanks to you, for listening.

Love Life. Be strong. Be passionate. And BELIEVE. 

Cheers,

Mitchell D. Weiner

Chief Happiness Officer  

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form.TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE. 

Ted Tuesday: Sir Ken Robinson— How to Discover Your Talents and Passions and Transform Your Life

“If you're not prepared to be wrong, you'll never come up with anything original.” 

Good Morning Folks,

As I woke up this morning I wanted to share another inspiring @Ted talk with you.

The Sir Ken Robinson @Ted talk that follows is one of my all time favorites. It reminds me of a book which I also highly recommend called "Finding Your Element: "How to Discover Your Talents and Passions and Transform Your Life" which you can find at Amazon.

Sir Ken Robinson’s TED talk video and groundbreaking book introduced readers to a new concept of self-fulfillment through the convergence of natural talents and personal passions. The book has inspired readers all over the world and has created for Robinson an intensely devoted following. Among the questions that this new book answers are:

• How do I find out what my talents and passions are?
• What if I love something I’m not good at?
• What if I’m good at something I don’t love?
• What if I can’t make a living from my Element?
• How do I do help my children find their Element?

Here are some of my favorite quotes from Sir Ken Robinson:

“If you're not prepared to be wrong, you'll never come up with anything original.” 

“Creativity is as important as literacy”

“Imagination is the source of every form of human achievement. And it's the one thing that I believe we are systematically jeopardizing in the way we educate our children and ourselves.” 

 “We have sold ourselves into a fast food model of education, and it's impoverishing our spirit and our energies as much as fast food is depleting our physical bodies.” 

“Human communities depend upon a diversity of talent not a singular conception of ability. and at the heart of the challenge is to reconstitute our sense of ability and intelligence” 

In his talk that follows which counts 26 million views on Ted.com alone, Sir Ken Robinson makes an entertaining and profoundly moving case for creating an education system that nurtures (rather than undermines) creativity.



What an inspiration Sir Ken is to the very core and spirit of FSO's brand. 

I could not help to be completely Inspired by the great teams and clients we have - so much passion and commitment to greatness and so much opportunity for all.

Nobody and I mean nobody will take CARE of the their customers or employees like FSO USA. 

So good morning. Get those inspiration hats on, put those smiles on, and lets rock the world together. 

Love Life,

Mitchell D. Weiner

Chief Happiness Officer  

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form.TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE. 

TED Tuesday-- Elizabeth Lesser: Take "The Other" To Lunch

"Provides toolboxes for the mind, heart, body and soul, and teaches meditation techniques you can practice to become more of who you are every day of your life."

Good Morning Folks,

Last night as the votes were tallied in Iowa, I bet you were thinking of how tired you are of this whole election process. especially the way its brought out the worst in all of us by taking sides on social media with some vilifying opposing views.

In a talk for TEDWomen, Elizabeth Lesser agrees. She observes: "I'm deeply disturbed by the ways in which all of our cultures are demonizing "the Other" by the voice we're giving to the most divisive among us. Listen to these titles of some of the bestselling books from both sides of the political divide here in the U.S. "Liberalism Is a Mental Disorder," "Rush Limbaugh Is a Big Fat Idiot," "Pinheads and Patriots," "Arguing With Idiots." They're supposedly tongue-in-cheek, but they're actually dangerous. The worst eras in human history, whether in Cambodia or Germany or Rwanda, they start like this, with negative other-izing. And then they morph into violent extremism. 

There's an angry divisive tension in the air that threatens to make modern politics impossible. Elizabeth Lesser explores the two sides of human nature within us (call them "the mystic" and "the warrior”) that can be harnessed to elevate the way we treat each other. 

She shares a simple way to begin real dialogue — by going to lunch with someone who doesn't agree with you, and asking them three questions to find out what's really in their hearts.

"This is why I'm launching a new initiative. And it's to help all of us, myself included, to counteract the tendency to 'otherize,'" says Elizabeth. 

A staple on Oprah, Elizabeth Lesser is the co-founder of Omega Institute, the US’ largest lifelong learning center focusing on health, wellness, spirituality, creativity and social change. She’s the author of Broken Open: How Difficult Times Can Help Us Grow and The Seeker’s Guide: Making Your Life a Spiritual Adventure. For more than 30 years Lesser has worked with leading figures in the fields of healing—healing self and healing society.

"Otherizing" isn't just about politics. It's about building consensus and better relationships with your bosses, co-workers, friends, significant others... even the craziest of relatives you dread seeing at Thanksgiving. 

Says Elizabeth, "Who should you invite to lunch? Next time you catch yourself in the act of otherizing, that will be your clue. And what might happen at your lunch? Will the heavens open and "We Are the World" play over the restaurant sound system? Probably not. Because ubuntu work is slow, and it's difficult. It's two people dropping the pretense of being know-it-alls. It's two people, two warriors, dropping their weapons and reaching toward each other. Here's how the great Persian poet Rumi put it: "Out beyond ideas of wrong-doing and right-doing, there is a field. I'll meet you there."  Have a look:





Have a GREAT Day,



Mitchell D. Weiner
Chief Happiness Officer  

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE.  

About FSO Onsite Outsourcing
Recognized on the Inc. 5000 list of the nation's fastest growing companies for the third consecutive year, and lead by industry pioneer, Mitch Weiner, FSO's growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives.