Thursday, February 2, 2017

Shout-Out: Cheers To Our FSO Rockstars

"Her smiling personality and professionalism is always shining. She is willing to take the extra step to assist greets our guests and our employees.”







Good Morning Folks,

Hearing feedback about some of the AWESOME ways our motivated, team oriented, passionate people support our clients is one of the joys of my position.


I'd like to share some of my favorite kudos received in 
letters and emails so far this year:





From The World's Largest Advertising Companies, NYC
Re: Manny & Nicolle 
"Great job to Manny and Nicolle for doing such a great job in helping during the Creative Boot Camp event. They were both very involved, engaged and delivered exceptional services and assistance."

Re: Marcos
"A huge thank you to Marcos for springing into action during an emergency situation at the client site. Someone fell and was injured on site and Marcos immediately assisted, bandaging the person’s knee and even staying with them until the ambulance arrived. HE is truly an example of the “All Hands In” philosophy."



From Our AMLAW 200 Clients
Re: Clemencia, Stephen & Demetrius  –Boston
"These three awesome employees go above and beyond the call of duty for me when there is a request or issue while always being professional, efficient and friendly."

Re: Lisa & Team – Hartford
"Great job to the team for their support and great job in support of a meeting at the client site. The team's efficiency allowed for the training session to run very smoothly."

Re: Office Services – Boston
"Just wanted to send along a belated but sincere thank you for helping me last week with my VERY last minute request to create spiral bound presentations for a meeting 'in 15 minutes'. I apologize for the urgency of the request but appreciate the team getting this done -- with a smile no less. Great job team!!!"

Re: Marcus – Dallas
"Kudos to Marcus for taking the initiative and assisting in unpacking and setting someone’s new Varidesk. Marcus is always upbeat and shows a 
wonderful demeanor while delivering services."


Re: Pat – Boston)
Congratulations to Pat Murphy for winning the Site Manager of the Year 2016.



At One Of The Big Four Mobile Communications Companies 
To: Mariel, Musa, Terence & Ashton – Bellevue
"Great job to the team for going above and beyond on a high visibility project at the client site. Not only did they stay late the day before to set up but also step in the day of the event and ensured everything went off without a hitch."

To: Terence – Bellevue
"Kudos to Terence for his great communication skills to the customer and he tireless work in making the impossible almost always possible."


 

From A Healthcare Leader
To: Martin – California Laboratory 
"Marty does a wonderful job and goes above and beyond. Last week, there were a few times where shipments came in late, and he focused on getting the job done before going on his lunch. He ended up taking lunch almost 2 hours late! He told me didn’t mind, he just wanted to do a good job! He is very committed to his job and I am very grateful to have him as a part of my team!"

To: Claire – California Laboratory 
"Claire works hard to complete all tasks assigned to her! She has the skip, fire, and twinkle that FSO looks for! Since moving up to this position, she has been amazing, and I don’t know what I would do without her!"

To: Yang  & Li Y – California Laboratory 
"Yang & Li work hard every day to fulfil the demands for end users. Even with little notice, they are able to prepare plates everyone. They do the best that they can to uphold the level of customer service that FSO is proud of!"



 From Our Wall Street / Financial Services Clients



To: Orelbi – International Bank
"Orelbi consistently provides great service to the client, exemplifying our company standards and qualities."

To: Janessa –  Big 8 Accounting Firm, Chicago
"Awesome job to Danielle for her attention to detail and noticing a duplicate lunch order. Her great customer service and quick response is truly appreciated."


To: Jonathan & The Team –  Financial Services
"Great job to Jonathan and his team for being so efficient during a client event. They all went above and being as always and the success of the event could not have been possible with them."

To: Kelly – Financial Services
"Extremely grateful to Kelly for all she does every day. From ordering food to coordinating with facilities to booking rooms, she has been a true asset to the operations."

To: Sharifa – Financial Services
"Sharifa has become the client's right hand woman. She goes above and beyond with booking rooms, printing names tags, welcoming candidates and overall logistics."


  To: Rossi – Big 8 Accounting Firm, Chicago
Congratulations from our clients to Rossi for being named Associate of the Year.



From The NYC HQ Of The World's Preeminent Daily Newspaper
To: Louis – Times Square
"Kudos to Louis for making an urgent hand delivery. His efficiency and quick action is appreciated and shows his impact in such a short time with the organization."

There are no unimportant positions in a firm, and any person (like those commended above) that is interacting with clients is contributing to the overall impression of the client's firm. All of our employees that interact with clients are carefully selected and trained. So I'd like to commend Shalaine for her incredible patience in all her comprehensive orientations and training. She is always supportive, encouraging, compassionate to her training team and students.

To all of those applauded, CHEERS to you and THANK YOU for working tirelessly to deliver Service Extraordinaire with a smile. I am so proud of all of you, and to count you among the FSO family. Keep up the great work!!


Have a great day and thanks for being a part of our amazing journey.


Mitchell D. Weiner
Chief Happiness Officer  

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
"There is nothing wrong with you that isn't made worse by being unhappy. Make yourself better, by making the best of everything."
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 

Wednesday, January 25, 2017

FSG Stars Shine In Red Carpet Recognition... And The Winners Are...

"Last night was a genuine show of support and morale building— an example why FSO is the industry's differentiator."























Greetings,

We are proud to continue the tradition of hosting our annual awards ceremony, which took place at our headquarters on January 17th. The ceremony is our opportunity to celebrate our accomplishments and say THANK YOU to all of our employees who go above and beyond. By offering our associates this recognition, along with career opportunities and advancement, we receive the reward of their commitment and PRIDE in their accomplishments.

We believe in training, motivating, and building a career path for the passionate people who consistently do a great job for our clients. Our goal is to become the “Best Place to Work,” and highlighting achievements is just one of the ways that we fulfill that ambition. 

We thought that you would appreciate learning who the award winners were and seeing the pictures as they accepted their award.


Here are the winners, with names below each photo. Congratulations to all!


1.       FSO Associate of the Year
Winners: Maria M, Sharifa C, & Rossi C (not pictured) 


2.      FSO Top Direct Hire Producer
Winner: Daniel W


3.      FSG Associate of the Year
Winners: Jackie J & Clark D


4.      FSG Sites of the Year
Winners: Financial Service Leaders in New York & Chicago

5.      FSS Top Consulting Producer
Winner: Lijo T


6.      FSS Top Temp Producer
Winner: Gail B


7.     FSO Top Client Renewal
Winner: Luther H



8.     FSO Site Manager of the Year
Winners: Gil Q (not pictured), Demetrius P, &
Pat M (not pictured)


9.      FSS Salesperson of the Year
Winner: Curtis D


10.    FSO Top Client Renewal
Winner: Luther H


11.    Loyalty to Royalty
Winner: Natalie H


10.    FSS Top Client/Candidate Services
Winner: Jeffrey R




11.    FSO Top Sales Executive of the Year: 

Ron Kelly




12.    FSO Senior Vice President of the Year: 



Winners who are not pictured include:

FSO Top Billing: 
Kaci P & Bobby D

FSO (re)IMAGINED New Revenue: 
Lissette U & Cacharel H


One of FSO’s true differentiators is our CARE for our employees, and there is nothing we enjoy more than recognizing and rewarding their awesome performance.

Please join us in congratulating everyone. I hope that you feel the FSG difference from our teams every day.


Have a great day and thanks for being a part of our amazing journey.


Mitchell D. Weiner
Chief Happiness Officer  

. . . . . . . . . . . . . . . . . . . . . . . . . . .
"Keep the fire burning in yourself."
. . . . . . . . . .. . . . . . . . . . . . .  . .. ..  



Tuesday, January 24, 2017

Ted Tuesday: Success, Failure and The Drive to Keep Creating with Elizabeth Gilbert

"Know your purpose and it becomes your rock in the good and bad times"












Good Morning Folks,

Elizabeth Gilbert was once an "unpublished diner waitress," devastated by rejection letters. And yet, in the wake of the success of 'Eat, Pray, Love,' she found herself identifying strongly with her former self. With beautiful insight, Gilbert reflects on why success can be as disorienting as failure and offers a simple — though hard — way to carry on, regardless of outcomes.

Her message: "Stay true to yourself. Possess your passion, indulge your passion. Do it for yourself and live with the results whatever they may be."

Please enjoy her TED Talk about finding your way back home again when you feel like you run out of your creative juice.  

She’s funny. She’s passionate. She talks about rediscovering “whatever in this world you love more than yourself”. And with over 15 million YouTube and Ted views between her talks, she's proven to be well worth a listen.


With assistance and graphics from Chris Donner and great thanks to Ted and to you for watching.

Have a fabulous, productive day filled with love and inspiration.  

Cheers!


Mitchell D. Weiner
Chief Happiness Officer



Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE


Tuesday, January 17, 2017

TED Tuesday: Why you think you're right -- even if you're wrong | Julia Galef

"We need to learn how to feel intrigued instead of defensive when we encounter some information that contradicts our beliefs"








Good Morning Folks,


Whether debating politics on Facebook or trying to get approval on an expense from your boss, perspective is everything— especially when it comes to examining your beliefs. Are you a soldier, prone to defending your viewpoint at all costs — or a scout, spurred by curiosity? Julia Galef examines the motivations behind these two mindsets and how they shape the way we interpret information, interweaved with a compelling history lesson from 19th-century France. When your steadfast opinions are tested, Galef asks: "What do you most yearn for? Do you yearn to defend your own beliefs or do you yearn to see the world as clearly as you possibly can?"


Julia Galef co-founded the Center for Applied Rationality, a nonprofit organization devoted to helping people improve their reasoning and decision-making, particularly with the aim of addressing global problems. Julia’s background is originally in statistics, and she did social science research at Columbia and Harvard Business Schools for several years before becoming a writer for venues such as Slate, Science, Scientific American and more. Enjoy!



We strive to have the most inspired, motivated, and best trained employees in the industry! I hope these TED Tuesday presentations keep you well informed and enrich your life both personally and professionally.

Have a GREAT Day!

Mitch


..............................................................
"Blazing into 2017 with Energy, Vision, Innovation"
..............................................................

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE.  


Thursday, January 5, 2017

Shout-Out: Going The Extra Mile — "She Is Well Organized, Attentive To Details And Helps Out Whenever Possible"

"We were able to prep, scan, file name, convert data, reassemble documents and transfer to media just 8 business days."







Good Morning Folks,

Today I share compliments I received from a talented group of employees who always jump in and help whenever and with whatever. They truly go the extra mile!




From our AMLAW 200 Clients
Re: Greg – NY
"Thanks to Greg Drouinead for all he does every day especially during those urgent times. He always manages to come through for the client no matter the task and he does so without hesitation."

Re: Jennifer – Records, Newark
"Jennifer has done an excellent job. She is well organized, attentive to details and doesn’t hesitate to help out whenever possible. She is truly an asset to the client and the organization."


From Our Clients In Property Management
Re: Glendaliz
"Glendaliz has made terrific efforts to keep her team and the client happy and engaged through her diligent hard work and her sensitive awareness of how to make her operations successful. She has continually been identified as have major impact for us, our tenants and the employees. She did an awesome decorating her site which shows just how much she cares for her team."

Re: The Park Ave. Team
"We would like to give a great big shout out to the entire team (Ashley, Michael, Ricky, Shanell, Dari & Omar ) for all their hard and strong team work. They great communications with each other has been essential and ensuring that all matters are handled quickly and correctly. We appreciate all they do each and every day."

Re: Carlos – New York City
Carlos went above and beyond to help on an urgent project. He jumped in, took the initiative, made all the necessary arrangements, and even offered to come in on his day offer to make sure everything went smoothly. His professional, and attention to details made the process so easy and quick."


From The World's Largest Professional Services Firm 
Re: Kimberly – Madison Ave.
"Kimberly goes the extra mile. Every morning she walks around the office checking in to see who needs assistance and greets everyone with a pleasant smile and cheerful attitude. She handles every request with urgency and efficiency. She is always ready to jump in and help whenever and with whatever. She is the constant professional in all she does."

Re: Ezra – Madison Ave.
"Ezra goes above and beyond in delivering quality services. HE has often provided assistance on critical matters. He takes initiative and helps out in anything and everything that is needed and asked of him. He checks in several times a day on items he can be of assistance and handles or request efficiently.


From Our Financial Services Clients:
Re: Rene – Wall Street
"Rene is constantly going above and beyond to keep life at here running smoothly. Recently we've hosted a few events for members of the press. Rene sprang into action helping Marketing with all of the logistics. I was especially appreciative of his calm demeanor and positive attitude even when a few things didn't go exactly as planned."



At One Of The Big Four Mobile Communications Companies
Re: Cacharel – Bellevue, WA
"I wanted to take a moment to recognize Cacharel for her hard work and amazing customer service to keep the mailroom running and our customers happy. No matter the situation, Cacharel always has a calm demeanor. She is quick to respond to phone calls and emails no matter the time of day. She has had to tackle numerous challenges here and yet always keeps a positive attitude and a smile on her face."

Re: Zachary – Bellevue, WA
"A big thank you to Zachary for all his outstanding contributions. Throughout the year he has been essential in helping with anything and everything in the mailroom. He is quick to respond to all the needs and does it all with a spirit of service that has not gone unnoticed."



Sharing photos from just two of a multitude of holiday events that took place across the organization. Great times were had by all of our employees. While hundreds of cans of food and warm coats were collected and donated to various organizations to help families especially during this holiday season.

We are always getting kudos like this on our team's amazing work. We could not attain such great success without passionate people doing great things for great clients. It's not a moment in time but a culture that has allowed us to be the company we are today. We truly appreciate everything you do!

Have a GREAT day as I look forward to seeing all of you soon.


Mitchell D. Weiner
Chief Happiness Officer  

.......................................................................
"What we know is a drop. What we don't know is an ocean"
~~ Isaac Newton
.......................................................................



Tuesday, January 3, 2017

TED Tuesday: Put Down Your Phone And Be Here Now

"When you're standing with someone and you're on your mobile device, what you're saying to them is, 'You are not as important as, literally, anything that could come to me through this device.'"






Good Morning Folks,

Today— Renny Gleeson’s talk viewed by millions: “Our antisocial phone tricks”

In this funny (and actually poignant) 3-minute talk, social strategist Renny Gleeson breaks down our always-on social world — where the experience we're having right now is less interesting than what we'll tweet about it later.

Have a look:


Let me close as Renny did. "We are creating the technology that is going to create the new shared experience, which will create the new world. And so my request is, please, let's make technologies that make people more human, and not less."

Have a GREAT Day and Love Life!


Mitch


....................................................................................
Take care of your body. It’s the only place you have to live.” — Jim Rohn
....................................................................................

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE.  

Monday, December 19, 2016

At Christmas, All Roads Lead Home.....



Greetings Folks,

Holidays are a time for family, celebration, and giving thanks. 

As we celebrate the end of a year filled with innovative ideas and positive change, I want to say thank you for helping us (re)IMAGINE better ways to work. 

Whether you are already part of the FSO revolution or just pondering the possibility of a future with us, I very much appreciate your time and attention. 

We look forward to contributing to your wealth and success in 2017 and beyond. In the spirit of the season.... CHEERS!

Mitch


About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

Contact Mitch: Twitter | Facebook | LinkedIn | Email