Monday, October 13, 2014

The Bells Are Ringing in Times Square

"The entire FSO Onsite Outsourcing Family is committed exceeding our client’s expectations every day in every way. From our Founder & Chief Happiness Officer, Mitch Weiner, through our 1,700 onsite employees across the country, our focus is on delivering significant, positive change in employee attitude and service."


Good Morning Folks,

Last week amidst the horns, sirens, singing and construction outside our headquarters just off Times Square, there was the happiest sound of them all- The FSO Bell. Like many organizations we ring a bell to celebrate on-boarding a new client, launching a new service, announcing a promotion or to honor the best of our best.

Last week we installed a new bell, a big bell and inaugurated it by ringing it loud and proud in honor of three competitive displacements including one that gives us entree to a unique niche within the Pharmaceutical sector. For this account we put their business under a microscope to explore all the angles from from a fresh perspective. In the process we uncovered new ways to improve services that hadn't been considered before. We identified costs savings and showed them how to streamline services.

Selling an account is just the beginning. Then the rubber hits the road as we put promise to practice. One of the biggest errors we can make in the delivery of Hospitality services is to assume that what we are doing is meeting the expectations of our clients. We never assume because we know what's happened when our competitors have: We eat their lunch!

Living in New York City in the 1980’s when Ed Koch was the Mayor, he had a very simple formula to find out if he was meeting expectations.  He would simply ask the people, “How Am I Doing?”  It is the simplest question and easiest format to solicit feedback.   

The most important thing is taking the feedback we receive and turning it into positive actions. No matter what position we hold within FSO, we have the responsibility to ask the question “How Are We Doing?”

The passion, the hard work, the >>skip >>step and >>fire, and the overall communications resulting from this never-ending pursuit of excellence have been well-received.

Prospects we take on site tours leave VERY impressed and I am super proud!! They are BLOWN AWAY actually. Because...

We Look At Your Business From a Fresh Perspective:

  • Go  beyond the ordinary
  • It is a ongoing process, we never stop looking for ways to make your business better
  • Our Goal: Happy Clients who see a significant, positive change in employees and services

We Allow our People to Fly:

  • Extensive Career Opportunities
  • Best  in the Industry Training Program
  • Every Employee has a Career Path

More importantly, 
listen to what customers are saying:
"The level of energy they emit is contagious."
 

"FSO can pull high-quality people out of a hat where and when needed"
 
 
"They have done well by us. People show up and work gets done. The front desk changed to outsourced model and is very successful."
 

"Since it's not our core competency so it’s nice to have someone else who is managing it and know show to hire and train in that type of role.”
 

"I get more attention that with the previous vendor. Partners are happier with saving money and they like the FSO people better”  
“I couldn’t be happier with my decision and when I walk in the door and present this building to my customers.”
 

"Our staff is more responsive, trained better and deliver higher level of customer service.
It's such an honor to work with each member of our FSO team, and having these individuals representing us in the field.

The is what differentiates us from our competition and why our great clients made that change from their current service provider to FSO. It's what we do everyday that makes us special and the obvious choice.  

Needless to say I am so pumped up for all of you and the great company we are building. We have the greatest people on earth who love what they do across FSO. 

Lets rock the world and ring more bells together. 


Be happy and… Love Life!


Mitchell D. Weiner
Chief Happiness Officer  



Recognized on the Inc. 5000 list of the nation's fastest growing companies for the third consecutive year, FSO's 
growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives. Learn more about what differentiates FSO here.


Friday, October 10, 2014

Inspire ME Friday: Where Are You Running To?

"There’s a wonderful Future Leaders Program on this course that I’ve had to pleasure to be a part of. In just my first 8 months here I was given many challenges and ultimately awarded my first promotion."





Good Morning Folks, 

Before I reveal my pick from this week's inspiring, internal communiques, I wanted to share some thoughts.

As you know, FSO’s Future Leaders (FLP) are among our greatest assets. The primary intention of our FLP is to know who our top performing employees are so that we can cultivate a deep bench of great talent to keep pace with our galactic growth. 

Nothing is more important than having great people who care about the service and experiences they provide to our customers. Our Future Leaders have the desire to grow and be a part of something amazing, something BIGGER. We have 260 employees in the FLP and I expect see at least 45 more promotions before the end of the year.

All of which leads me to my pick for today's inspiring share from our internal employee communications this week. It's authored by Peter, an Experience Associate Director based out of one of FSO's Boston client sites. Peter is a shining example of the success of our Future Leaders Program. Here's Peter:
"I joined FSO 11 months ago as an Experience Manager after working for our client directly for 8 years. I am truly honored to deliver this message, my first, to you today.

One thing that I enjoy very much is getting up each morning before the sun comes out and hitting the streets for a morning run. I use that time to organize my thoughts and compile the tasks that I’d like to complete over the course of the day. I decide how I’m going to use the next 24 hours to grow personally and professionally and then feed off of that energy to get out there and make every minute count.

I think of my career at FSO as the ultimate marathon. The start gun went off nearly 4 years ago with a small group of elite runners. Along the course hundreds of other hard working colleagues recruited by our amazing People Solutions team joined into this exciting race. There’s a wonderful Future Leaders Program on this course that I’ve had to pleasure to be a part of. Our leaders are committed to our development and growth and in just my first 8 months here I was given many challenges and ultimately awarded my first promotion. We have our Sales and Marketing teams that climb up the hills making calls, getting proposals together, doing site visits and securing new business to get to the top. At the top of those hills there are rows of clients ringing cowbells cheering us on realizing that we were the best decision.

Who is that elite runner at the front of the pack that shows no signs of slowing?  Mitch Weiner!!! He broke through the finish line that our competitors wish they could make it to, created a new course and refuses to slow down. And why would he? There is no better brand in the entire business and he will continue to conquer.

For the rest of you I ask… As you begin your marathon today, what are you going to do to make it a personal, passionate and productive journey? LET YOUR LEADERS KNOW!!! Mitch, Jim and the rest of the ELT are personally committed to helping each and every one of us succeed.

So folks, there’s a lot of time between now and the end of the day. I personally challenge you to use it well. 3...2...1…GO! FSO  USA"
These future leaders, like Peter, from mail room clerks to front of house to our Sr. Management team are driven by one simple goal: make today better than it was yesterday. 

Everyday we open our eyes to see what's else we can do to serve, to make our presence known, to solve problems, to help the client. Everyday we smile, say good morning, and make someone feel good about themselves. Our people never stop looking for ways to make our clients life better. 

Your energy, enthusiasm and professionalism are always greatly appreciated. 

Have a wonderful fun weekend!

Love Life!


Mitchell D. Weiner
Chief Happiness Officer  


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"You are never a loser until you quit trying”- Mike Ditka                                                                                                                                  
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Thursday, October 9, 2014

A Better Way To Fly

FSO is growing at an extremely fast pace. Outsiders want to know the keys to that success -- the driving force behind the ambition. We know it's our people that make the difference. 











Good Morning Folks,

FSO is driven by passionate people and the value they create. They are passionate about their work. Their passion and enthusiasm are the fuel that ignites our success,

With that in mind, the best way to get to know the size, scope and spirit of FSO is to hear what our employees have to say, and every Friday right here, I share my favorite of the employee internal communications motivational messages from the week.

This week however, the messages were so good, I have two to share, so be inspired on a Thursday by this analogy from @AlexVizcarra 
(FSO Experience Manager
, PWC, Chicago).
There was a time when the lone eagle on the mountain was a popular symbol for leadership. But in a fast-moving organization such as FSO, we should have – MUST HAVE – leaders at EVERY position. If you want a better metaphor than the eagle, consider the wild and wily Great Northern Geese.  
EVERYONE is ALIGNED: A flock of Great Northern Geese will fly thousands of miles in a perfect V formation – and therein lies the secret: As each bird moves its great wings, it creates an uplift for the bird following.  Formation flying is 70 percent more efficient than flying alone. If every associate at every site is aligned and FOCUSED  on delivering the hospitality experience, we will create an uplift for each other to continue delivering white glove service as a unit.  
EVERYONE LEADS: At a distance, the flock appears to be guided by a single leader. The lead bird does in fact guide the formation, winging smoothly and confidently through the oncoming elements.  If the lead bird tires, however, it rotates back into formation and another bird moves quickly to the point position. Leadership is willingly shared, and each bird knows exactly where the entire group is headed. At FSO, every associate knows where we are headed and can see 2020 clearly. Each one of our teammates should be able to wing smoothly and confidently through any and all challenges they may face on a daily basis.   
EVERYONE INSPIRES: Each flock finds its own unique rhythm and spirit. The pulsating sound of the huge wings beating together excites and energizes the entire formation. The geese enthusiastically honk from behind to encourage those up front to keep up with their speed.  Likewise, inspire and encourage your teams, “honk” by recognizing and rewarding an employee with a pat on the back, a kudo, a special mention during the daily huddle, it will go a long way to making everyone feel appreciated as well as promote camaraderie and teamwork.  
EVERYONE CARES: In good time or bad, Great Northern Geese stand by each other.  When a member of the flock gets sick, wounded or shot down, two geese drop out of formation and follow it down to help and protect it. They stay with it until it is able to fly again. Then they soar off together to catch up with their flock. Know that you have easy access to an entire NATION of counterparts that can support you and guide you at any time…  all you have to do is reach out and they will help and support you to soar along with the rest, the best, FSO. If WE have as much sense as geese, we TOO will share the leadership and stand by each other in difficult times as well as when we are strong.
Alex wrote another piece on Leadership titled "Everybody Leads" that was so good I published it on Pulse, LinkedIn's publishing platform. According to a hot-off-the press piece from ReadWrite "LinkedIn's publishing platform began as an idea roughly three years ago. Initially, Roslansky, the content-products chief, wanted to make every LinkedIn member a publisher with the flip of a switch. But Weiner advised him to hold off and start with famous businesspeople first. 

Weiner hired Dan Roth, a former editor at Fortune and Wired, as LinkedIn's executive editor. (Roth, who's based in New York and has an editorial team there, has a few editors reporting to him in the new San Francisco office. Full disclosure: Roth and I worked together at Time Inc.) Roth went about recruiting LinkedIn's first publishers—the Influencers—and hired a team of editors to pick headlines for LinkedIn's homepage.

From those 150 Influencers, LinkedIn gradually expanded its publishing tool, from 25,000 members in February to 15 million in July. Now, in the U.S., all 100 million members now have the ability to publish longer pieces to the site, and LinkedIn will expand that to other English-speaking countries by the end of this year. 

In total, those using the tool are producing 7,000 pieces on an average weekday, a LinkedIn spokesperson told ReadWrite. By comparison, The 1,330-person newsroom of the New York Times publishes 700 articles a day.

Behold the power of the Internet. Now we can take you inside the hearts, minds and souls of our employees, and that' the best way to judge the character of our company.


Make a difference - catch someone doing something good… make it count.. make it great and always SMILE!

Enjoy your weekend and Love Life!


Mitchell D. Weiner





Tuesday, October 7, 2014

Ted Tuesday: Body Language, The Power Is In The Palm Of Your Hands: Allan Pease

"The smile is the centerpiece of the FSO experience. Body language matters. Whether you smile with your lips, eyes or handshake, as Allan asserts, how you move is how you move the world."






Good Morning Folks,

The internet is highly populated with great advice, cool stuff and about anything anyone could think they might ever want. The problem is finding the diamond in all that broken glass. TEDx is an amazing project, with hundreds of hours of excellent information, but again, you have to sort through so much to find the true gems. Not to worry, we do that for you each week here at Ted Tuesday on MitchWeiner.com.

Today's talk features, Allan Pease is an Australian author and motivational speaker. Despite having no education in psychology, neuroscience, or psychiatry, he has managed to establish himself as an "expert on relationships".

Originally a musician, he became a successful life insurance salesman, he started a career as a speaker and trainer in sales and latterly in body language. This resulted in a popular sideline of audio tapes, many of which feature his irreverent wit.

His best-selling book Body Language brought him international recognition. It has been followed by several others. He is quite well known in Australia and during the 1980s he was an occasional TV analyst for political debates where he would analyze the body language and overall performance of the contestants.


In this brief video, Allan  teaches us simple, field-tested skills and techniques that get results. And he delivers his message in a humorous way, which motivates people to want to use. Allan's own experience and record in the field of selling, motivating and training is equalled by few others. 

He is a born achiever, starting his career at the age of 10. Globally known as "Mr Body Language", his programs are used by businesses and governments to teach powerful relationship skills. His messages are relevant to any area of life that involves winning people over and getting them to like you, co-operate, follow you or say 'yes'.

The smile is the centerpiece of the FSO experience. Body language matters. Whether you smile with your lips, eyes or handshake, as Allan asserts, how you move is how you move the world.



Thanks to Total Living for introducing me to this post, and to you for listening. 

Let's all go make things happen today. I look forward to seeing you soon.

Love Life!





Mitchell D. Weiner
Chief Happiness Officer  

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE.  


About FSO Onsite Outsourcing
Recognized on the Inc. 5000 list of the nation's fastest growing companies for the second consecutive year, and lead by industry pioneer, Mitch Weiner, FSO's growth and success can be attributed to making a positive and powerful impact on their clients' bottom lines, as well as their employees' careers and lives.

Sunday, October 5, 2014

At FSO, Imagination Is Always In Season

“When I might feel like I'm drowning in my work all I have to do is take a few deep breaths and remember this support system of 1300 people who have my back.“











Good Morning Folks,

How lucky we are to have an extended burst of great weather here in NYC. Everyone is back from the beach and rested. You can feel the excitement, on the streets, in the air and certainly here at FSO where great ideas to better serve our clients are always in season.

I must say we are so entrenched in strategy it's amazingly exciting. When a company grows it's imperative to constantly evaluate its needs, ambitions and competition. 

That is exactly how we've accelerated growth at a galactic pace thus far. And, at our upcoming regional and national meetings, we'll be rolling out even more programs to ensure that we are the best oiled and most innovative machine this industry has ever seen. 

Hospitality is our DNA.

Operational best practices continue to be our greatest asset. 

We invest in our people.

We Fulfill Dreams.

We put Promise to Practice.

The new ideas flowing, and the programs they spur are an investment in our most precious commodity… OUR PEOPLE!  We are committed to providing our talent force with time-tested, proven and yet consistently (re)IMAGINED tools and focus like: 
  • Amazing Training              
  • Incredible Mentorship                   
  • Creative Approaches                      
  • Awesome Workshops                   
  • Real-World Application                  
  • Dynamic Development                  
  • Endless Opportunities
In business, we always want to differentiate ourselves from our competitors, and we've done that by investing in a very strong and creative infrastructure that most our competitors simply can't duplicate. 

That in mind, I want to give a shout of appreciation to Crystal, whose rapid career ascension on was profiled here on MitchWeiner.com and her post has already become one of our most-read stories. 

At FSO, I promise our employees a career, not just a job. An opportunity for anyone with >>SKIP >>Twinkle >>Fire and a willingness to work hard and learn and grow each and every day, the a chance to shatter glass ceilings and realize their full potential as has never been possible before. 

Crystal's story is a case in point. It personifies the essence of the FSO client and employee experience. If you haven't read that yet I encourage you to do so. 

Crystal's been slammed with her new workload and humbled by the warm welcome and support communicated to her by just about every employee from all walks of the organization. I very much appreciate that. In an email to me Crystal confided, "When I might feel like I'm drowning in my work all I have to do is take a few deep breaths and remember this support system of 1300 people who have my back.“ How many friends do you know that honestly feel that way about the culture of their workplace?

As a client we always have your back too. And we will never stop (re)IMAGINING new and better ways to make your workplace work better. So as the harvest season rolls around, you can expect a healthy crop of great ideas to power our sites into the most critical quarter of your year and beyond.

Kiss your loved ones and thank them for all their support as we continue to work hard to fulfill the biggest and brightest dreams and ambitions of clients and employees alike. 

Have a GREAT day as I look forward to seeing all of you soon.








Mitchell D. Weiner
Chief Happiness Officer

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“The future of sourcing isn’t finding people— 
it’s about engaging them.” 
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Friday, October 3, 2014

InspireME Friday: Three Things

Art: MelikeDesign.com
"May You Be Sealed for a Good Year 
(in the Book of Life)












Good Morning Folks.

Here's your dose of inspiration for today:

==>Three things in life that, once gone, never come back 
-1. Time 2. Words 3. Opportunity

==>Three things in life that can destroy a person 
- 1. Anger 2. Pride 3. Unforgiveness

==>Three things in life that you should never lose
- 1. Hope 2. Peace 3. Honesty

==>Three things in life that are most valuable 
- 1. Love 2. Family & Friends 3. Kindness

==>Three things in life that are never certain 
- 1. Fortune 2. Success 3. Dreams

==> Three things that make a person 
- 1. Commitment 2. Sincerity 3. Hard work 

These are the kinds of things we think about on Yom Kippur, the Jewish Day of Atonement which is considered the holiest and most solemn day on the Jewish calendar. The traditional Yom Kippur greeting is "G'mar Hatimah Tovah" or "May You Be Sealed for a Good Year (in the Book of Life)." This reflects the Jewish view of Yom Kippur as the day when God seals our fates (determined by our actions) for the upcoming year in the Books of Life or Death.

So for those observing the holiday I wish you "Chag Samayach" and a very happy and healthy New Year 5775.

Have a GREAT weekend!


Mitchell D. Weiner
Chief Happiness Officer  

..................................................
Holding on to anger is like drinking poison 
and expecting the other person to die" ~ Budda
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A Big Thank You To These Notable Readers of MitchWeiner.com:

Access Staffing, Adecco Usa, ADP, Akin, Gump, Strauss, Hauer, & Feld, Albert Einstein, College Of Medicine, Amazon Corporate, American Express Company, American Honda Motor Company, American University, Amgen, Amster Rothstein & Ebanstein, Anchor Associates Group Inc, Angelo, Gordon & Co., Anne Arundel County Govt, Aquantive, Arent Fox Llp, Arhus, Kobmandsskole, Arrowhead Aea, Asrc Federal Holding Company, Llc, Aurelius Capital Management, Automatic Data Processing, Automattic, Ball State University, Baltimore Technology Park, Bank Of America, Barclays Financial Corp., BDBO New York, Bechtel Corp, Best Buy, Black Oak Computers Inc, Blackrock Financial Management, Bloomberg Bloomberg, Brandprotect, Brookfield Asset Management, Bsnl, BT (UK searching for Denise), Cahill Gordon & Reindel, California Department Of Justice, California Education And Research Federation Network, California State University, Long Beach, Canon Usa, Carolinas, Healthcare System, Cassidy Turley Commercial Real Estate Services, Cb Richard Ellis, Cbi Connect, Cdw - Cdw Llc, Ceasars Entertainment Group, Central Methodist University, Charles Schwab & Co., Choopa, Llc, Citigroup, City Of Houston, Clyde & Co Llp, Colgate-palmolive Co., Colliers Abr, Inc - Cassidy Turley, Chubb, Colt Technology Services Group Limited, Columbia University, Completel, Comporium Communications, Conagra Foods, Concordia College, Condenast Publications, Control Risks Group Llc, Coral Graphics, Cottage Hospital, County Of Marin, County Of Suffolk, New York, Credit Suisse Group, Credit Suisse Group / Canada, Cuddy & Feder Llp, Cwie, Llc, Dale Carnegie & Associates, Inc., Data Control And Systems, Datagram, Dell, Deloitte & Touche, Delta Dental Of California, Delta Dental Plan Of Michigan, Department Of Administrative Services (Ohio), Department Of The Interior, Office Of The Secretary, Department Of Veterans Affairs, Detroit Public Schools, Dewitt Stern Group, Inc., Dod Network Information Center, Dow Jones & Company, Devry, Dga Security Systems, Dickstein Shapiro Llp, Discover, Financial Services, Distributed Systems Services, Duane Morris, Dumfries, Dumfries and Galloway, United Kingdom,Edelman Pr, Emerge212, Equity Residential, Ernst & Young Llp, Esi International, Espn, Estee Lauder, European Police Office (europol), Evercore Partners Services East, Llc, Facebook Corporate, Factory Mutual Insurance Company, Family Dollar, Federal Aviation Administration, Federated Systems Group, Fedex Office & Print Services, Fenwick & West, Fidelity National Financial, First American Equipment Financial, Fisher Scientific, Freshfields Bruckhaus Deringer Llp, Fujitsu Limited, Florida Department Of Management Services, Florida International University, Ford Motor Company, Fort Hays State University, Fortressitx, Free Sas, Fross Zelnick Lehrman & Zissu, P.c., GE, Genentech, Georgetown University, Gerson Lehrman Group, Godaddy.com, Llc, Gilead Sciences, Google Corporate, Goose Creek Consolidated Isd, Government Of Saskatchewan, Graphnet Inc., Gravitas Technology, Greenberg Traurig P.a, Griffin Information Systems Limited, Group M Worldwide, Hachette Book Group, Hamilton-clermont Cooperative Assn., Harris Government Sector, Havas Worldwide Llc, Hccs - Houston Community College System, Hearst Corporation, Hewlett-packard Company, Higher Colleges Of Technology, Hill & Knowlton, Inc, Hillsborough County Aviation Authority, Hilton Hotels Corporation, Hma, Hughes Hubbard & Reed Llp, Humber College, IBM Corporation, Ikon Office Solutions, Illinois Wesleyan University, Immedion, Llc, Intergrated Office, Internal Revenue Service, International Business Times, International Monetary Fund, Io Capital Princess, Llc, Jefferies International Limited, Jewish Board Of Family & Children 's Services, Johnson & Johnson, Jones Apparel Group, Jones, Day, J. Walter Thompson, Reavis & Pogue, Kabel Bw, Kaiser Foundation Health Plan, Kaye, Scholer, Fierman, Hayes, And Hudler, Kddi Corporation, Kelley Drye & Warren Llp, King & Spalding Llp, Kirby Mcinerney Llp, Kirkland & Ellis Llp, Leaseweb Usa, Laughlin/constable, Inc, Latham Watkins, Legal Source Ls Llc, Leslie Digital Imaging Llc, Lexis-nexis, Linode Resources, Liquidnet Holdings, Lion Resources, Loeb & Troper, Cpa, Lombard Odier Asset Management, Los Angeles County Office Of Education, Loyola Marymount University, Macquarie Bank, Macquarie Holdings, Marriott International, Marsh, Mayer, Brown & Platt, Mcnc, Mckesson Technologies, Medex Pharmacy, Mediadata, Mellon Bank, Memorial Sloan-kettering Cancer Center, Mercury Radio Arts, Merck And Co, Miami University, Michaels Stores, Michigan State University Federal Credit Union, Micro Graphic Info Svcs, Microsoft Corp, Middle Country Public Library, Milbank - Milbank Tweed Hadley Mccloy, Ministry Of Education Computer Center, Miox Corporation, Montclair State University, Moody's Investors Service, Morgan Stanley Group, Moses & Singer Llp, Motorola, Mount Sinai School Of Medicine, Multiverse, Munsch Hardt Kopf Harr, Museum of the City of New York, Namesco Limited, Museum Of The City Of New York, Nassau County Board Of Cooperative Education Services, Nassau County Boces, National Board Of Medical Examiners, National Chiao Tung University, Navy Network Information Center, NBC Universal, Nbs, Nbty, Nco Group, Ncs Pearson, Neuberger Berman, New Mexico State University, New York City Public Schools, New York Power Authority, New York Public Library, New York University, Next Jump, Nomura International Plc, Northern Michigan University, Northern Ohio Educational Computer Association, Northwood University, Nyedc, Off Campus Telecommunications, Old Republic, Onewest Bank Fsb, Openband Multimedia, Llc, Orange, Orange County - Telecommunications Department, Orange Israel, Orrick Herrington & Sutcliffe, Oshean, Paramount Pictures, Partners Healthcare System, Paul, Hastings, Janofsky & Walker Llp, Pavlov Njencom Colo, Perfect Building Maintenance, Peter-paul_verduin Pfizer, Phonoscope, Pillsbury Madison & Sutro, Pitney Bowes Plc, Plum Creek Marketing, Pluk Pluk,  Plus One Health Management, Polaris Project, Polytechnic University, Powerspace & Services, Preferred Office Products, Privax Limited, Procter & Gamble, PwC (50 locations!); Queens Public Library, Qitx; R.r. Donnelley & Sons Company; r.sea; Readers Digest; Reed Smith Llp (PA); Regus Business Centers, Research In Motion; Revenue Assurance Test; Richards Kibbe & Orbe Llp; Robins, Kaplan, Miller, & Cire; Robert Bosch Gmbh, Rockefeller Group Technology Solutions; Rothschild, Row 44; Royal Bank Of Canada; Rutgers University; Safra National Bank Of New York; Salesforce.com; San Diego City Schools; San Francisco Marriott Marquis; Santa Clara County Office Of Education; Sarah Lawrence College; Scholastic; Sfr; Sedwick Llp, Sharp Electronics Corporation; Shearman & Sterling; Sidley Austin Brown & Wood; Simpson Thacher & Bartlett Llp; Skadden, Arps, Slate, Meagher & Flom Llp; Social Law Library; Schnader Harrison Segal & Lewis, Sify Limited, Smoothstone, Societe Generale; Socorro Independent School District; Softbank Bb Corp; Sony Pictures Entertainment; Soros Fund Management Llc, Spherion Corporation; src Federal Holding Company, Llc; Standard Motor Products; Starwood Hotels; State Of Minnesota , State Of Montana; Stinson Morrison Hecker Llp; Straub Clinic & Hospital; Sungard Availability Services Usa; Syracuse University; Systems Research And Applications Corp; Talktalk; Target Corporation , Teco Energy; Tesoro; Companies; Texas Blending & Warehousing Corp; Texas Instruments; Texas Medical Center; The Chubb Corporation; The City Of New York; The Coca-cola Company; The Heritage Foundation; The Interpublic Group Of Companies; The Jnt Association; The Limited, The Metrohealth System; The Municipal Communications Utility Of The City O (Iowa); The New York Times Company; Tiaa-cref , Time; Toronto District School Board; Tower Group Companies; Trlg – Hq, Ttx Company; U.s. Bancorp; U.s. Bancorp, U.s. Center For Disease Control And Prevention; U.s. Environmental Protection Agency, Ungaretti & Harris, United Business Technologies, United Stationers Supply Co., University Of Arkansas, University Of Connecticut, University Of Dayton, University Of Florida, University Of New Mexico, University Of Notre Dame, University Of Texas At San Antonio, University Of Virginia, Urs Corporation, Us Department Of Defense Net, Varian Medical Systems, Viacom, Virgin, Virgin Media, Virginia Polytechnic Institute And State Univ, Virgo Penn Business Centers L, Viacom, Vivo, Virgin Media, Volumedrive, W.w.grainger, Warrenville, Illinois, United States, Weill Cornell Medical College, Weitz & Luxenberg, Wellington Management Company, Llp, Wells Fargo & Company, West Corporation, West Publishing Corporation, White & Case Llp, Widnes, Halton,, Wisdom Tree Investments, Inc., Workforce Software, Wyndham Worldwide Corporation, X--ray Optical Systems, Inc., Xerox Corporation, Xerox Corporation, Xilinx Incorporated, Yamaguchi Cable Vision Co.,ltd, Yaquinto Printing, Yon Lew, Zuckerman Spaede

Thursday, October 2, 2014

What An Amazing Place FSO Is. An Organization Build On Helping Others.

"When I look at FSO today, I see hundreds of lives transformed… people with careers, not jobs. People thriving, not just surviving."








Good Morning Folks,

How unfortunate to personally be stagnant in our careers, unable to take full advantage of an opportunity or even let one "slip" by due to unpreparedness. 

We provide so much to our field employees. We guide, mentor, teach, support them. We show them they are important, show them they matter, show them we care. We build relationships with them, friendships, comraderie. They are the future...us - and it is our obligation and pleasure to assist them reach their goals, progress, fulfill their dreams.

Most importantly - it is all of our jobs as leaders and managers to ensure that in our absence or promotion others can take the reins over and shine in doing so. 

To our employees, ask yourself - who at your site or department are you partnering with and developing? Who can you count on? Are names immediately popping up in your head? 

What an amazing place FSO is. An organization build on helping others.

We help them - let me help you.

You have all reached a certain level of success and growth... why stop there?

You each have strength and skills that have merited your current roles within the Division, within FSO. Let's reach HIGHER!

Let's self motivate.     Let's increase ourselves.     Let's GROW!

Reflect on the FSO career path:

Cheryl | A former mail clerk at groupm - now the Portfolio Manager to Durst
Glenda | A former internal messenger for VNO - now the Division Administrator
David | A former Lead at Sage - now the Portfolio Manager for Brookfield +
Mario | A former Supervisor at Conde - now the Portfolio Manager for VNO +

Then there is the rising star that was personally discovered by me a few years ago that I wish to give a special shout out and thanks to - Vivian! In Denise's absence, she rose above and beyond all expectations and shone in her capacity, commitment and smarts. She Denise to come back with a sigh of relief and joy. 

Vivian started with FSO as an informationalist a few years ago and has continued to rise and put her intellect and personality to invaluable use. Additionally Vivian is also working closely with me on "employee analytics" and keeping a close ear to the heartbeat of our valued staff across the country. 

Again this important role was borne out of care, concern and a passion to ensure that our staff are feeling and experiencing my brand, company culture and commitment to our staff's happiness and career growth. Thank you Viv for all that you do! 

WHATS NEXT?!     WHERE DO YOU WANT TO GO?!     WHAT DO YOU WANT TO BE?!

It doesn't matter if you are an ELT member or a site lead. We all bear the responsibility of nurturing and developing talent. 


When I look at FSO today, I see hundreds of lives transformed… people with careers, not jobs. People thriving, not just surviving.


How can I help you fulfill your dreams? When I fulfill employee dreams, I fulfill your dreams and ambitions as a client. It's a simple formula, but maybe not that simple because we seem to be among the few in our business that actually get this right.

Feel the FSO Experience - and ensure everyone around you does too. 

Here's to a wonderful finish to the week!

Love Life!


Mitchell D. Weiner
Chief Happiness Officer  


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"The things you learn raising a child are great skills for nurturing a team and bringing a project to life. You take obstacles out of the way, encourage them and set goals that are tough but can be achieved." ~~Denise Ngeow FSO SVP Strategy & Chief of Staff  and proud new mother to beautiful Scarlett
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About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

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