"Remember Gershwin when you’re writing to be understood and when you’re writing to be influential. Your reader most certainly won’t read your text the way you want them to read it; instead they’ll bring their own pacing, emphasis, and meaning to your words. To build your brand value it’s important that your intention be so clear that your audience will internalize it no matter how they pace their reading."
Good Morning Folks,
Today's guest poster will help anyone who makes Power Points, sales calls or other presentations to avoid audience confusion and misinterpretation to be more effective communicating their intentions.
He is Bruce Turkel, founder and executive creative director of the brand management firm, Turkel Brands. Buce has helped create some of the world's most compelling brands including Miami. Bruce has worked with Hasbro, Nike, American Express, Charles Schwab, Citicorp, Discovery Networks, Bacardi, Sol Melia Hotels, Azamara Club Cruises and many more great companies.
A captivating speaker and author, Bruce has spoken at MIT, Harvard, TEDx, and hundreds of corporate and industry conferences. Bruce appears regularly on FOX Business and has been on CNN, ABC, CBS, and NPR. He has been featured in The New York Times, Fast Company, Communication Arts, and AdWeek.
Bruce, over to you:
Do you know how to read musical notation? If you do you know that when you’re reading music you’re actually reading at least two things simultaneously. Written music tells you what note to play and when to play it.
Written language, on the other hand, only tells you one thing – what letter to pronounce. Of course, punctuation helps indicate pacing – pause at a comma, stop at a period (I’m not really sure what to do at a semicolon) but it’s still up to the reader to interpret how the author wanted the piece paced.
For example, read the following sentences aloud and place the emphasis on the bold faced underlined word. You’ll see how the pacing, and the meaning, can change based on where you choose to place the emphasis.
I didn’t say you should leave now.
I didn’t say you should leave now.
I didn’t say you should leave now.
I didn’t say you should leave now.
I didn’t say you should leave now.
I didn’t say you should leave now.
I didn’t say you should leave now.
Music notation is not like that. The composer provides the note to play, the time signature to play it in, the exact time each note should be played, the way the note should be attacked and the volume with which the note should be played. That’s why an entire orchestra can play a piece of music simultaneously and get it mostly right on their first reading. Of course the conductor can add flavorings and nuance, as can each player, but the basic structure still provides instructions for every part of the composition.
Ironically, written language, which doesn’t put nearly the same restraints on interpretation of prose, has no such flexibility. Sure, a rabbi or minister might halt their liturgical reading to allow parishioners to riff on a theme (they call it private mediation) but when was the last time you were reading a novel and the author inserted a few blank pages for you to add your own thoughts? There’s no room for readers to add their own words to a written piece.
That’s why sarcasm and irony seldom works well in print or static online advertising. It’s one thing for the copywriter to add their own inflection to a headline when they present it to a client but it’s quite another to expect a reader to add that same emphasis. Instead, the language of ads must be clear, simple, and to the point. Hopefully this will cause an emotional response without depending on a specific interpretive performance from the reader.
Imagine if Gershwin had e-mailed the lyrics of his famous song to his manager:
“You like potato and I like potato,
You like tomato and I like tomato,
Potato, potato, tomato, tomato,
Let’s call the whole thing off.”
Say what? Call the whole thing off just because we both like the same vegetables? Clearly something was lost in the transmission.
Remember Gershwin when you’re writing to be understood and when you’re writing to be influential. Your reader most certainly won’t read your text the way you want them to read it; instead they’ll bring their own pacing, emphasis, and meaning to your words. To build your brand value it’s important that your intention be so clear that your audience will internalize it no matter how they pace their reading.
And by writing simply and clearly, the results of their interpretation will be music to your ears.
Want to read more from Bruce? Visit his blog at TurkelTalks.com
Have a GREAT day as I look forward to seeing all of you soon.
Mitchell D. Weiner
Chief Happiness Officer
Chief Happiness Officer
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“Life Begins At The End of Your Comfort Zone”
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