Shout Out Wednesday: Kudos To The Best Outsourcing Team On The Planet

"I appreciate you all hustling over the past couple hours to help us reserve the room, coordinating to get the room setup properly, checking our remote connectivity to the MS network, etc.  All of your flawlessly executed contributions this morning gave us a strong foundation to have a successful meeting."

Good Morning Folks,

As FSO continues its expansion nationally, we remain focused on the people and constantly raising the bar to (re)IMAGINE™ the way to go to business - ensuring we deliver the very best experience to our clients and employees. 

We believe people make or break the success of an organization. FSO hires for character, desire and attitude and then takes better care of that individual than one could ever imagine. We take care of our people and in turn, they take care of you.

Our clients love what we are doing for them. When they take time to write like this after months of being let down by their former suppliers, it is testament to what I've been saying all along: At FSO, our difference is people. They bring a passion for hospitality and service that just can't be faked or duplicated.  

Hear it direct from our client's mouths. Below are a few kudos for the Month of July:

Courtney Mainer, Continuum

"Last week, I had occasioned to telephone the call center and had the good fortune of speaking with Ms. Courtney Mainer, Benefits Representative. I would like to take this opportunity to let you know that Ms. Mainer is a professional, responsible, efficient, patient and courteous benefits representative. It was pleasure to have her assist me. If all your representatives are as she, you have exceptional staff. Thank you! ~~ Joy V. Silber/LMSW/Retired-Beth Israel Medical Center

Monica Veloz and Taylor mason, Capco
"Thank you for your quick assistance today.  The workshop/meeting with Morgan Stanley Wealth was very productive, and they were very impressed with the innovation lab. I appreciate you all hussling over the past couple hours to help us reserve the room, coordinating to get the room setup properly, checking our remote connectivity to the MS network, getting the guests preregistered, ordering/setting up the food, etc.  All of your flawlessly executed contributions this morning gave us a strong foundation to have a successful meeting.  Thank you!" ~~ Nitesh Kadakia/Capco


Michael Paz, Lowenstein
"Michael Paz was a tremendous help this evening in getting documents turned over to Michael Lichtenstein, Mary Knodel and Office Services.  I had to download voluminous pleadings from PACER for Michael L. and Mary K.  Without Michael’s direct assistance, I could not have expeditiously completed the assignment. Thank you Michael and thank you Angel for having such a great staff!' ~~ Clair J. Palumbo-Valentino/Evening Legal Secretary/Word Processor/Lowenstein Sandler LLP

Crissette Maxwell,
"Wanted to recognize Crissette for being so amazing with getting our folks on board and especially helping the new employees with paychex.  She has been so patient and helpful with the group from Empire. Good Job Crissette!!"  ~~Nitza Plaud/ Associate Director


Saleem  Abdullahi, Capco

I wanted to talk to you the last time I saw you at Capco but I did not have a chance.  I just want to bring to your attention that a lot of us think Saleem is doing a wonderful job.  He is always very helpful, flexible and very easy to work with.

Thank you for bringing him to Capco. ~~Nini/ EA/ Capco

It's clear from these kudos that everyone on the team knows their position and role and they work in harmony to execute greatness. That is what FSO is all about – a perfect harmony of perfection and greatness.    

Great people like those featured above today want to be part of FSO as clients and employees because we are passionate and we CARE about what it means to be there for them.

Thanks fort taking the time to write to me about these gifted employees. I am always eager to hear more about how we are doing.

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

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"If not us, who? If not now, when?  ~~Hillel the Elder
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