Rockstars: "Your Guys Were All Over It! Courteous. Timely. Relevant. Don’t Go Anywhere.”

"It's in the great FSO spirit that makes me feel accomplished each and every day when I can make someones life that much easier while at work. Our clients at Y&R are always on my mind, and servicing them is something I live, breathe, and FEEL, and I want them to FEEL it too! " ~~FSO's Ben @Y&R

Good Morning Folks,

Our clients love what we are doing for them. When they take time to write like this after months of being let down by their former suppliers, it is testament to what I've been saying all along: At FSO, our difference is people. They bring a passion for hospitality and service that just can't be faked or duplicated.

Everyone on the team knows their position and role and they work in harmony to execute greatness. That is what FSO is all about – a perfect harmony of perfection and greatness.   

We have won and continue to win because we make everything PERSONAL – this is what attracts great talent to FSO, and why prospects have chosen FSO and why our clients retain us – not because we have are trying to push equipment and not because we are this massive bureaucratic organization that moves as slow as a snail.  

People want to be part of FSO as clients and employees because we are passionate and we CARE about what it means to be there for them.

==> Hear it direct from our client's mouths:

Belinda, Crystal Point

"I wanted to let you know that I was impressed by Belind's ability to hold down the front desk on Sunday.  I watched as she managed 3 things at once and still maintained 

awareness of lobby activities."

Jay D, Caplin &  Drysdale
"Thank you very much and staying until 3:30 am to make sure the copy job was done and ready for the big EO meeting this morning." 

A HUGE THANK YOU to the guys at Roberts & Holland: Eddie C and Andre 

"Andre and particularly Eddie have performed above and beyond the call of duty assisting in a priority project with a time sensitive deadline.  

You guys have gone above & beyond and the client has recognized your efforts. THANKs for taking pride in your work and representing the FSO brand."

Steve Guyewski, Eni
"Steven, thank you for the fantastic identification of the Fire Warden photo! I was expecting you to just scribble names right on the paper, and instead you provided a typed, complete listing. Thank you!! You made my job so much easier. We are going to put these slides on Eni TV, but they won’t be broadcast until Oct 15. Although we have all the names and photos, we need to get the same from Alaska and the offshore folks. They aren’t quite as efficient as we are"



Itau Team
"Just to let you know that I always get the best of service from them all."

Saleem, Capco

"Thanks Saleem for your hard work and going the extra steps to make sure all transactions on my card are accounted for and properly coded for easier processing for Eleny. You really did a good job for the first time of doing this."

Chad Dookie, Capco

Hi Chad, Marlene Desravines has thanked you through CapInTouch

Thank you so much for your assistance in resolving my computer system issues.

Rajesh Basra, Commerzbank
"I attached emails from a close call last night; however your guys were all over it! Rockstar!”

Adrieanne, Liquidnet
"I just wanted to send you a note to let you know how wonderful Adrieanne is. She is always thinking about her floor and what can she do to make our day extra special. She is always happy and smiling and talkative and I think we all feel like she is part of our floor, not like someone who keeps stuff together but part of the team.  Anyway… I know people are always saying negative things about a variety of stuff. So I wanted to make sure you heard something good and that you knew that she is fantastic!"

FSO Office Service, HQ Team

"I would like to thank office services as well for doing a great job with preparation leading up into the meeting and staying late to ensure the office was back up to standard by the morning. We could not have had a successful meeting setup without your help!"

Demetrius and Ben, Y&R

"Pleasure to meet you today. I love Ben being in our office. His position is one of those perks that I always wished my other agencies offered. He’s Courteous. Timely. Relevant. He’s great. Don’t let him go anywhere else. Glad he’s on the team."

Today we've heard from clients about the qualities and skillets that will define our future leaders. Each promotion from within starts with client recognition such as we've witnessed here today.

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

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"The only place where success comes before work is in the dictionary."

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