"Rain, sleet, snow, Obama, The UN, The Pope... Nothing stops the Midtown NYC FSO team from delivering for you."
Good morning Folks,
It gives me great pleasure to recognize these outstanding employees this morning:
Warren from the Madison Avenue offices of the world's leading audit and assurance, tax and consulting service firm.
"Warren has been assisting me since April on various Partner Records filing projects for an hour and a half a day Monday through Wednesday given my injury and medical restrictions. Due to access restrictions on partner files, Warren has assisted me with the following:
- Day to day filing in active files, Warren pulls the file from shelf and I file contents
- Filed July 1 internal admission files over 200
- Filed Strategy& and direct admission files over 150
- Rotating retired/withdrawn files from file room to filing cabinets FY2010 through FY2013
- Prepared for offsite storage retired/withdrawn files prior to FY2010
- Prepared for offsite storage boxes received from Records Management in Tampa
- Prepared and returned to Records Department prior offsite storage file boxes
- Assisted in pulling files from offsite boxes for review
- Assisted in refiling requested file
Sean, Brandon, and Ray from the same Madison Avenue offices
"There was a meeting scheduled today in room 22304 at 1:15 pm with a variety of last minute changes. As other Office Services staff were on lunch or accommodating other pressing set-ups, Sean, Brandon, and Ray rose to the occasion in order to meet the client’s expectations. A set-up that normally would take a half-hour to complete was remarkably completed in ten minutes.
Additionally, the client was not advised about office policy concerning table cloths and outside catering. Sean, however, was able to offer a solution that pleased the client and accommodated her need. I must commend these individuals for a job well done!
Marina at a Brazilian Banking Institution
"I have to take time and send amazing kudos to Marina. Although she is a new hire, she has been a tremendous help, doing a fantastic job, continue to impress our clients (and me), and her communication has been on point. Her English skills have improved in just a month of employment and I can say that I see a really bright future for her at FSO."
Alan, Office Services Team, AMLAW 200 firm
I just wanted to pass on that Alan in NYC office services went above and beyond to help out this morning! Due to the Presidential visit our FedEx package didn’t arrive on time for our closing this morning. Alan and the other members of the office services team left the building to meet FedEx in order to get our documents to the closing. Thank you all once again for your attention to detail and the great service you provide!"
Don, Mandisha, & Thomas, AMLAW 200 Firm
Andrea, Katie and I would like to thank the Office Services Team (Don, Mandi & Thomas) for a job well done this week preparing for the Process Gas Consumers Group (PGC) Meetings in Chicago next week. From printing name badges, making copies, stuffing marketing bags, packing assistance with large FedEx shipments, spiral binding, assembling brochures…and the list goes on…. We met our deadline and we cannot thank you all enough! We are happy to work with such a great team that goes above and beyond to get the job done!"
Whether a salesperson, an experience associate, a records manager, an informationalist, or messenger, what makes our folks so special is their ability to hink beyond their daily tasks and think like our clients.
"What would the client want? What do they need? How could I be more proactive in their eyes? How could i really impress them?"
A true partner who never stops looking out for you, who takes that extra second to ask and then ACTS!
Never lose the passion, the smile and what makes you special but put yourself in our clients shoes and get to know what they might be thinking!
All of you are out in the field and have the power to make an incredible impact and a difference in the wealth and success of others.
I look forward to hearing stories from our clients as to how our team has made an impact showing leadership.
IT IS YOU that makes FSO who we are. Love Life!
Mitchell D. Weiner
Chief Happiness Officer
"You become what you believe" –Oprah Winfrey
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