Shout-Out Wednesday: "I Would Like To Nominate Matthew For A Nobel Prize For Hospitality"

"FSO Rockstars Run Your Office, So You Can Run Your Business: Our Clients Tell All About Them"

Good Morning Folks,

FSO entered into strategic partnerships with clients to (re)IMAGINE non-core functions. From mail, copy, litigation support, digital services, messenger, meeting rooms/conference center, receptionist, records, hospitality and a full fleet of new multi-functional copiers/scanning devices and more, more and more - we are our client's go to team for anything and everything when it comes to (re) Imagining the Guest and Client Experience— so they can concentrate on their core competencies  what they do best (i.e. serving their customers).

In a time of rapid business change and disruption, FSO has been able to make a positive and powerful impact on our client's bottom line. Every day our hospitable teams across the USA helps clients improve service, reduce cost and take better care of the people who help make it possible. 

In one of our newest engagements we displaced the incumbent provider following a decades-long engagement, and on the first day our client is singing the praises of one of our folks suggesting, "I wanted to give some much deserved compliments to Matthew. He is FANTASTIC! His willingness to assist is stellar and his help is very much appreciated. It’s refreshing to see a young man such as Matthew with a strong work ethic and a great deal of maturity. He is an indispensable asset to this company and will soar to great heights throughout his career. I would like to nominate him for Spotlight Tuesday, Kudos, and a Nobel Prize for Hospitality (if such a thing exists). : )"

Now, directly from client management here's more about some of the AWESOME ways our motivated, team oriented, passionate people supported them in the month of June.

Sarah, NY Times*** 3 Kudos In 1 month***

"Sarah is truly an asset to your staff. She is friendly, professional, articulate, and simply a joy to work with."

"I wanted to reach out to you to let you know how impressed we are with Sarah. She is a very diligent, thoughtful employee who always goes out of her way to help and ask me if there is anything else that I need. She is prompt and focused and is a great asset.I thought you should know."

"I am Gretchen, a reporter at The New York Times on the business desk. I just wanted to say how much I appreciate Sarah's professional and cheerful approach to her job delivering packages here at The Times."

Daisy, NY Magazine ** 2 kudos in 1 Month**
"I just wanted to send kudos for Daisy  @ New York Magazine. She went above and beyond assisting with a photo shoot the last couple of days and still was able to make sure her day to day job didn’t fall by the wayside. She is amazing at her job and I can’t thank her enough."

Joann, NY Magazine
"Thank you so much for your help with our shoot today and yesterday!  You guys are the BEST."

Nate, Wisdom Tree
"Just wanted to take a minute and say THANK YOU!   All the packages this year have been perfect (timing, quality, quantity). Makes my life much easier on the road knowing I have you watching my back and taking care of business!!"

Daniel and Anthony, Sarah Lawrence College
" just wanted to thank you for doing those last two jobs at the last minute for me! You are always so patient with me!!! I so appreciate your help!!   I also wanted to write and comment on the two new mail carriers, Danny and Anthony. They are both lovely people,...always so friendly and helpful ...even when we have humongous , odd shaped packages to be maneuvered though our small doors! It's nice to have such cheerful and friendly people working alongside us each day!"

Tory, Young & Republic ***3 Kudos in 1 Month***
"Thanks to Tory for going above and beyond in helping the Dell team get an important package out to the client yesterday at the 11th hour. He also came down to the third floor and helped us package up three shipments for an important shoot for Dell. Kudos!  Thanks again for the mailroom’s continuous help on behalf of Dell."

"I wish to commend Tory for the way he handled an urgent shipment for Technology Group this week. Technician delivered the package after 6:30 pm and Tory went above and beyond his responsibility to get the package to UPS to ensure overnight delivery. He was very professional and extremely courteous in fulfilling the delivery to a senior level executive. He is an asset to your group.  I am appreciative and incredibly thankful he assisted the Technology Group meet our deadline."

"I just wanted to let you know that at the last minute, 6:55pm, I had to mail a box FedEx to St. Louis. I happen to run into Tory on the 10th fl who stayed behind a few minutes to get me a box and pack the items then put in the room downstairs. I thought it was a very nice thing to do."


Tracey, FSO HQ Office Services
"I would like to give kudos to Tracey!I know she is a brand new face to the FSO company! I really think her transition from the front desk to the office services is amazing. I always see her around the office giving a great smile, but I have also noticed that she is a fast learner!She is a great addition to the FSO family and to the Office Services Team! High- five!!!"

Ana, Neuberger Berman
"Ana helps organize the conference room deliveries does a GREAT job. She always makes sure that everything is taken care of and delivered to the right conference room.  I think she’s been very helpful and a great addition."



Isaiah Oliveras, Argo
"I am proud to say that Isaiah is the winner by a land slide for ARGO's Employee Recognition Program at the All Hands Meeting yesterday. He is constantly wowing the client in his role of concierge at the front door by providing excellent white glove service with a smile. FSO has won this award twice within the past year which is a great accomplishment considering that we are the service provider. I would like to nominate Isaiah for FSO's employee of the month."

Below is a description of ARGO's criteria for this award.

• Argo has a Employee Recognition Program to  give credit to or employees who  most live our ‘brand values”  
• Always put our clients’ interest first
• Deal honestly and directly, with no hidden agendas
• Work to build long-term relationships
• Seek the right solution for each client
• Exemplifies the brand values
• Consistently demonstrates a team-oriented attitude

Clients at our most recent openings, already singing the praises of our folks

As I finish this I am at the site mentioned above where we displaced a decades-old incumbent. The site looks amazing. I am personally with our at contact waking the floors and the staff looks impeccable. Bravo. Bravo. So gosh darn proud of everyone. Sales team. Expansion teams. Awesome site tour and great client. The place is immaculate. Wow. FSO career apparel and technology In full swing. Made me day. 

This all happened and is happening in part due to great service over the past few years where our Records team wowed the socks off of the client in a different location helping to give that vote of confidence to enable us to win and take on all outsourced services.

Never lose the passion, the smile and the ability to put yourself in our clients shoes and get to know what they might be thinking that makes you so special! 

All of you are out in the field and have the power to make an incredible impact and a difference in the wealth and success of others.

To all the FSO employees that clients took note to brag about, THANK YOU for working tirelessly to deliver Service Extraordinaire with a smile. Keep up the the EXCELLENT work!

I look forward to hearing more stories from our clients how our team has made a difference.

IT IS YOU that makes FSO who we are. Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

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"If you are not afraid to face the music, you may someday lead the band"

~~Spuk Tiding

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Throw Back Thursday: A Reader's Challenge— My So Called "Paperless" Life

"For several years I have been meaning to write a blog posting about how great it was to go from a messy stack of papers on my desk to a having paperless office. But, this is the year I began leading a paperless life. All my business and personal documents exist only in the cloud. I feel a huge sense of freedom, I feel more modern, and I feel more organized."

Good Morning Folks,

Today's throw back Thursday is truly interactive as I challenge all employees, customers and fans to do for yourselves what we at FSO do for our clients— make paper digital, retrievable, useful and enjoyable again.

Our friend Eric Borgos has been kind enough to share his own step-by-step recipe for throwing back through old boxes of childhood memories, old schoolwork, albums and cds,  old businesses and past lives you've been apart of and making them digital and sharable for your current an future generations to enjoy.

In the process you'll rid yourself of clutter and paper, have better documentation for insurance and ensure your precious memories survive inn the unlikely event of floods, fires and other natural disasters (especially because you will back up the files you create on the cloud.)

Eric over to you:

==> My Paperless Life by Eric Borgos, President of Impulse Communications, Inc.

For several years I have been meaning to write a blog posting about how great it was to go from a messy stack of papers on my desk to a having paperless office. But, I have now moved on to even loftier goals. This is the year I began leading a paperless life. All my business and personal documents exist only in the cloud. I feel a huge sense of freedom, I feel more modern, and I feel more organized. I would liken it to the nirvana of the elusive inbox zero (getting down to 0 unanswered emails in your inbox), or for the less tech overloaded, the feeling of having a clean room/house.

Here’s the top 10 ways I accomplished my paperless life:

1. Office Clutter – 
I started several years ago by converting to a paperless office using a Fujitsu ScanSnap scanner (you can buy one for around $500 on Amazon.com). It converts everything you scan to keyword searchable PDF files. Each pile of papers I had is now a file on my computer. For example, credit card statements from 2013 are 2013CreditCards.pdf. Some files are more general, like 2008-2013BusinessPapers.pdf. The Fujitsu scanner scans both sides of each document, and it is not a problem if the paper sizes vary (like a small receipt). Every few months I scan in whatever documents I have accumulated, and then at the end of the year I combine them into 1 big file (like 2013CreditCards1.pdf and 2013CreditCards2.pdf and 2013CreditCards3.pdf all merge into 2013CreditCards.pdf).

2. Magazines – 
I used to subscribe to a bunch of magazines such as Wired, Fortune, Inc., Entrepreneur, Business Week, and Fast Company, and they would pile up waiting to be read. Now instead I can read those and 150 other magazines (Rolling Stone, People, US, Time, etc.) using a new service named NextIssue.com, which costs $10-$15/month. For that fixed monthly price, you can read as many of those 150 magazines each month as you want on your mobile phone, tablet, or PC. I read them on my iPhone.

3. Old Boxes – 
I scanned my boxes of childhood memories. Old schoolwork, old businesses I had started (I began my entrepreneurial career when I was 10), old poems I had written. I even scanned my shoebox full of notes from girls that I had kept all these years. Also, I found some tapes of songs I wrote and recorded as kid, and used a special cord I bought on Amazon.com to transfer the cassettes to MP3 files on my computer.

4. Music – 
No more CDs. I used to have a collection of over 200 CDs (rock/pop/country), which I manually copied to MP3 files a few years ago. I eventually threw out the CDs and was happy with just the MP3 files. A few years ago I signed up for rdio.com (unlimited online music for $4.99/month) and have not bought a CD since. They have 99% of all the CDs I had, and 99% of all the new ones I would buy. This week I took it a step further, and deleted all my MP3 files (they were taking up space) since with services like Rdio.com, Spotify.com, Rhapsody, all the music I like is forever available in the cloud.

5. Books – 
No more books, just e-books. In fact, I have had people give me an book I thought looked great, but bought the e-book instead of reading the real book I already had, just because it is much more convenient for me to read things on my iPhone.

6. Photos – 
I had boxes of old photos, home videos (the old VHS kind), and photo albums from when I was a kid. I shipped them all off to ScanDigital.com, at 70% off via a Groupon offer, where they were converted to digital files. Now I can much more easily share these photos with my family, and they will be better preserved for future generations.

7. Taxes – 
I e-file my income tax returns using TurboTax.com, and all my old tax records are scanned into a folder named /taxes .

8. Contracts – 
No more printed contracts. As described in my previous post about Electronic Signatures, I sign contracts online using an e-signature.

9. Checks – 
No more check writing. I make every available effort to use services that offer automated monthly billing or Paypal.

10. Cloud Storage – 
I store all my computer files on a cloud service like Box.com (most people can use their free plan). That way I can access my files from anywhere on any device. I used to use Gotomypc.com to connect to my office PC, and that worked, but was slow and not very efficient.

There are also other advantages to being as virtual and paperless as possible. Several times my basement flooded and things got ruined. Luckily not anything important, but I could have easily lost all of it in a fire or a more severe flood. I have also moved a bunch of times, and for every move I had to deal with all my old boxes. And, with everything packed away, I did not have easy access to it. I never knew exactly where certain items were, and a lot of things I just forgot about. Now I have full access to all my stuff, anywhere, anytime, so I highly recommend going paperless to everyone reading this.

As you know, FSO has worked with organizations as varied as insurance companies and law firms to implement outsourced document and records management strategies" and to offer significant reductions in paper

At FSO Client Weitz & Luxenberg, our Bobby Dillon got his MBA in Records Management during a massive 3 ½ year project, the largest and most successful document conversion in the New York market and surrounding areas - migrating over 35 million pages of paper to an electronic format at the famed barristers.

Bobby and his team achieved this by following rigorous checks and balances, quality control and document processing perfection. This is the type of success and model of perfection that Bobby leads across all of FSO’s client locations.

Because Weitz & Luxenberg deals with Asbestos cases, the law still requires paper records retained for 30 years, so 25-30K bankers boxes were sent offsite to low cost storage, freeing up an entire floor of premium Manhattan office space for lease to others or more profitable venture.

Now thanks to Eric Borgos, all of us at FSO can walk the walk, rather than just talk the talk. To go through the experience of a digital conversion and be able to compare life before and after, you will be more effective whether you are serving a client working for FSO or the clients themselves.

If know of someone who would enjoy working for or with FSO please do not keep us a secret.


Have a fabulous, sunny, productive day filled with love and inspiration.  

Hugs all around.

Mitchell D. Weiner
Chief Happiness Officer

Learn more about what DIFFERENTIATES FSO here

About the author:

Eric Borgos is the President of Impulse Communications, Inc., an Internet company that owns over 250 websites such as CheapFlowers.com, Dumb.com, and Adoptme.com. He is also an active investor with a portfolio of that includes Weights.com, Pastries.com, and Physical.com.

Mr. Borgos graduated with a finance degree from Babson College in 1991 and ran several different businesses until he found his calling on the Internet in 1995. Since that time Eric has been featured in publications such as the Wall Street Journal, Entrepreneur Magazine, Readers Digest, USA Today, Popular Science, and Inc. Magazine; and his websites have been talked about on radio stations such as National Public Radio (NPR) and TV shows such as Extra and TechTV.


Some of the more interesting facts about Mr. Borgos include:

• At one point had over 15 people working for him but never met any of them (only used email)
• Invented a toy and got it sold at Toys “R” Us.
• Bought 2 retail flower stores thousands of miles away without visiting them first or knowing anything about flowers or retail stores.
• Tried to go public in 2000 through a reverse merger.
• For years had an office 3000 miles away but never once went there.
• In 2008 sold his Bored.com network of websites for $4.5 million
• In 2011 sold a portfolio of 4000 of his sites for $1.3 million.

Eric is also an amateur musician, having written and recorded over 100 songs (see MCEricB.com to listen to them for free) including such viral music video hits as “Pimp My Sleigh”, “Hip-Hop Hanukkah”, and “The TurboTax Rap”.

Ted Tuesday: Larry Page Makes the Case for Electronic Medical Records

"When I look at electronic medical records, and say 'Wouldn't it be amazing if everyone's EMR would be available anonymously to research doctors, and when someone accesses your medical records you could see which doctor accessed it and why? You can maybe learn about what condition you have. I think if we just do that, we could save a hundred-thousand lives this year. "

Good Morning Folks,

Larry Page is the CEO and cofounder of Google, making him one of the ruling minds of the web.

Onstage at TED2014, Charlie Rose interviews Google CEO Larry Page about his far-off vision for the company.  Says Larry, "Like I state in my keynotes nowadays, 2015 will be the year of Google and Apple entering aggressively into the Health-arena."

See the whole interview with Larry (who lost his voice a while ago and is slowly getting it back). As of 13:30 he's talking about electronic medical records.

Google some years ago had a project called Google Health started in 2008, a Personal Health Record (PHR) which they discontinued June 2011. A decision i think was too early, because patient empowerment was very small back then, but everyone sensed it would grow over the next years. As a matter of fact, we at Radboud University Medical Center in Nijmegen are enrolling Hereismydata™ in exactly the way that Larry describes in this interview. 

Larry Page and Sergey Brin met in grad school at Stanford in the mid-'90s, and in 1996 started working on a search technology based on a new idea: that relevant results come from context. Their technology analyzed the number of times a given website was linked to by other sites — assuming that the more links, the more relevant the site — and ranked sites accordingly. In 1998, they opened Google in a garage-office in Menlo Park. In 1999 their software left beta and started its steady rise to web domination.

Beyond the company's ubiquitous search, including AdSense/AdWords, Google Maps, Google Earth and the mighty Gmail. In 2011, Page stepped back into his original role of chief executive officer. He now leads Google with high aims and big thinking, and finds time to devote to his projects like Google X, the idea lab for the out-there experiments that keep Google pushing the limits.

FSO has worked with organizations as varied as insurance companies and medical litigation-focused law firms to implement outsourced document and records management strategies" and to offer significant reductions in paper

Our Bobby Dillon should know. As Best Practices Experience Director, he brings a wealth of knowledge and expertise across all of FSO’s services from mail, logistics, copy, print and scan to document production – just to name a few.

At FSO Client Weitz & Luxenberg, Bobby got his MBA in Records Management during a massive 3 ½ year project, the largest and most successful document conversion in the New York market and surrounding areas - migrating over 35 million pages of paper to an electronic format at the famed barristers.

Bobby and his team achieved this by following rigorous checks and balances, quality control and document processing perfection. This is the type of success and model of perfection that Bobby leads across all of FSO’s client locations.

Because Weitz & Luxenberg deals with Asbestos cases, the law still requires paper records retained for 30 years, so 25-30K bankers boxes were sent offsite to low cost storage, freeing up an entire floor of premium Manhattan office space for lease to others or more profitable venture.

FSO can provide the full outsourcing of business processes, for example managing invoice processing, HR, finance and accounts and also IT outsourcing. 

Using a single provider offers the potential to deliver further cost savings, increase productivity and also enable tighter process and financial controls through better regulatory compliance.

If you’d like to explore how FSO can bring your records management into the digital age, contact me personally at 212-204-1193.

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

Learn more about what DIFFERENTIATES FSO here

Ideas are not set in stone. When exposed to thoughtful people, they morph and adapt into their most potent form. TED Tuesdays on MitchWeiner.com highlights some of today's most intriguing ideas. Look for more talks on Technology, Entertainment and Design -- plus science, business, global issues, the arts and much more— HERE. 

Throw Back Thursday: In 1961 This Invention Revolutionized Business Documents For Lawyers and Enterprises Everywhere

"By 1986, more than 13 million Selectric typewriters had been sold. For more than 25 years, the Selectric was the typewriter found on most office desks. Leaving today 25 years of paper records ripe for retention innovations."

Good Morning Folks,


It was known as The 'Selectric" typewriter. Members of the ALA remember it. It was revolutionary in its day having memory so you didn't have to retype or use carbon paper (covered here before). 

For me as a young salesperson, it meant not having to wait in line for weeks with 20 other sales folks for getting the basically same proposal template output one at a time. Believe it or not sometimes it took a month to get a proposal. You can only compare the frustration to that of getting a trial or hearing date and all the postponements due to emergencies that come up, absences, few backup employees trained on the technology.

We've come so far from then, yet with the pace of invention, the possibilities of technology and employment and economic models changing all around us, looking back ten years from now on today, one can not phantom what business will become. 

That's why FSO is always looking out to your future. So as I bring you this snippet of history from IBM's 100 Centennial and historical record, our (re)IMAGINE teams are hard at work conceiving of business plans will make a positive and powerful impact on our clients' bottom lines, as well as their employees' careers and lives.

By making the golf ball interchangeable, the Selectric enabled different fonts,
including italics, scientific notation and other languages, to be swapped in

==> Black and white of the Selectric typewriter

.

The Selectric typewriter, launched in 1961, was an overnight hit. “Sales of [the Selectric] in the first 30 days exceeded the forecast for six months. We figured in our branch office that we’d sell 50 or 60 and sold 500 to 600,” IBM salesman John Vinlove told USA Today in 1986 for a story about the typewriter’s 25th anniversary. 




The manufacturing facility expected to make 20,000 Selectric typewriters in its first year. By the end of 1961, they had orders for 80,000. And by 1986, more than 13 million Selectric typewriters had been sold. For more than 25 years, the Selectric was the typewriter found on most office desks.

With 2800 parts, many designed from scratch, the Selectric was a radical departure even for IBM, which had been in the typewriter business since the 1930s and was already a market leader. It took seven years to work out the manufacturing and design challenges before the first Selectric was ready for sale.

At the physical heart of the Selectric typewriter’s innovation was a golf-ball-shaped type head that replaced the conventional typewriter’s basket of type bars. The design eliminated the bane of rapid typing: jammed type bars. And with no bars to jam, typists’ speed and productivity soared.

The golf ball typing element was designed by an engineering team led by Horace “Bud” Beattie. The team members, according to a 1961 advertisement for the Selectric, “began their search by forgetting the past fifty years of typewriter design.” The first type head design had been shaped more like a mushroom, but under Beattie’s direction, IBM engineer John Hickerson revised the type head toward its ultimate spherical configuration.

One other innovation in the design—a changeable typeface—was borrowed from a turn-of-the-century model, the Blickensderfer typewriter. Although it is not documented, it is believed that the Selectric name was inspired by adding this changeable typeface selection to an electric typewriter. By making the golf ball interchangeable, the Selectric enabled different fonts, including italics, scientific notation and other languages, to be swapped in. With the addition in 1964 of a magnetic tape system for storing characters, the Magnetic Tape Selectric Typewriter (MT/ST) model became the first, albeit analog, word-processor device.

The aesthetic design of the Selectric was the responsibility of Eliot Noyes, an architect and industrial designer who served as consulting design director to IBM for 21 years. The elegant, curvaceous form he created followed the Selectric typewriter’s distinctive function: the golf ball, which moved across the page, eliminated the traditional carriage return. That enabled the Selectric to operate in a smaller footprint and opened up possibilities for a new profile. For the Selectric, Noyes drew on some of the sculptural qualities of Olivetti typewriters in Italy. The result was a patented, timeless shape, and a high-water mark for IBM’s industrial design and product innovation. “A writer’s machine if ever there was one,” noted Jane Smiley in Writers on Writing, Vol. II.

Less well-known is the Selectric typewriter’s role as one of the first computer terminals. While personal computers, notebook computers and word processing software may have relegated the paper-based typewriter to twentieth-century artifact, the Selectric was the basis for the keyboard input on the revolutionary IBM System/360. A modified version of the Selectric, dubbed the IBM 2741 Terminal, was adapted to plug into the System/360, and enabled a wider range of engineers and researchers to begin talking to and interacting with their computers.

Yet to IBM computer scientist Bob Bemer, the Selectric represented “one of the biggest professional failures of my life.” Bemer had pioneered the creation of the American Standard Code for Information Interchange, or ASCII, which still defines the alphabet for computers. When prototypes of the Selectric were already being manufactured at IBM’s typewriter plant in Lexington, Kentucky, Bemer reviewed the Selectric typewriter’s specifications. To him, the Selectric would make a natural computer keyboard. He argued that the type ball should be designed to carry 64 characters required for ASCII, rather than the typewriter standard 44. That would make it relatively easy to convert the Selectric for computer input. The response, as Bemer remembers it, was dismissive. As a result, the Selectric never spoke ASCII, instead employing a unique code based on the tilt and rotate commands to the golf ball. While Bemer viewed this as his failure, engineers continued to rig Selectric typewriters to function as the first generation of computer keyboards and input devices.

In 1971, the Selectric II was released, with sharper corners and squarer lines, as well as new features such as the ability to change “pitch” from 10 to 12 characters per inch and, starting in 1973, a ribbon to correct mistakes. The final model, the Selectric III, was sold in the 1980s with more advanced word processing capabilities and a 96-character printing element. But as personal computers and daisy-wheel printers began to dominate, the Selectric brand was retired in 1986.

For those who remember IBM Selectric typing and retyping and previously making "carbon copies" in law firms (and other enterprises too) , it's not a pleasant memory. So while we like to throw back on Thursday, think of it as one of the main reasons everyone is whistling while they work today.

The end of the Selectric ushered in decades of productivity and progress in law firms that their retirees could never have imagined.

On the other hand, with pressure on law firms to cut costs, an obvious starting point is in that expensive real estate you are using to store what may include "carbon copies" that you haven’t looked at in 50 years, nor ever will.

Over time — decades in many cases — the volume of retained records grows, as does the cost of storing them. But by (re)IMAGINING the records retention process, and with a thoughtful policy to change it, law firms (and other enterprises too) who have been pressured to cut costs can find help from professionals like FSO who will help you solve it. 

Have a GREAT Day. Love Life.

I'll be a seeing you soon.

Mitchell D. Weiner

Chief Happiness Officer  

==> Going Paperless 
We recently completed the largest and most successful document conversion in the New York area, migrating over 35 million pages to electronic format. Savings come not just from eliminating each $900 lateral file, but also from not buying or leasing Class A office space to store paper, and reducing the costs of utilities, equipment maintenance and consumables associated with paper copies.

Can your incumbent do this?

Good Morning Folks!

Good Morning Folks,

It's certainly been a hot month, but I'm pumped - and you should be too! There is so much positivity happening in FSO. Thank you to my staff for all the strategy, efforts and planning to ensure that our summer and third quarter are rocking! Also, thank you to our great clients for your continued support, dedication and friendship. Simply amazing and exciting!

We've expanded our services, grown our teams, opened operations in new cities and launched several new print & online initiatives - including THIS new blog (already filled with 44 posts!), a completely (re)IMAGINED website & a newsletter strictly dedicated to our field staff.

As we continue to expand our great company and brand, we know it is more important now than ever that we stay connected and inform you of what's happening in the world of FSO and the onsite outsourcing industry at large.

As I wrap this up, know that your feedback is invaluable to our success. Always communicate and keep me posted. I look forward to hearing from and seeing all of you soon. 

In the meantime, check out some of my featured blog posts in the column to your right.

Have fun and happy reading :) And click HERE to be invited to VIP events and to be the first to know whenever the next big thing comes out of our (re)IMAGINARIUM.

Thanks for all that you do for us! :)  

Mitchell D. Weiner
Chief Happiness Officer