FSO: Built For The Future

"The power of FSO has ALWAYS been our people and your belief in my vision. FSO, as a company will never be a follower. Look how we can innovate when we all share our collective intelligence, passion and belief in the outcome!"

Good Morning Folks,

I am so happy it is Daylight Savings Time!! Warm weather and melting snow.... Yay!!

We are continuing to build our infrastructure to ensure that we are Built for the Future. Sharon and the entire finance team have worked tirelessly behind the scenes to get our profits and cash processes and procedures in place, sales has a new playbook. Tom and the IT Team have implemented Salesforce, created BlueSky to give our clients more flexibility and mobility into the insights of running their businesses, and are working on many other exciting technology solutions.

People Solutions led by Kim  and with great assistance from Missy, Chelsea, Shalaine, Ethan, Don, Lori, Eddie, Brittany, Travis, Sabrina, Shantelle, Dominique, are turning out great programs from Future Leaders to CHO Breakfast to "the Box"

As a growing company, it is important for us at HQ to hear all your questions, comments and concerns so that we can better support the field. With that being said, the People Solutions team are asking you to keep your suggestions coming! We don’t know what we need to fix or improve unless we open our ears and eyes to you – the field! So we created "The Box". There are two options allow you to either send in a suggestion with your name attached to it OR anonymously!**

We are constantly asking our employees (YOU) for your opinions and thoughts because we CARE and we want you to know you have a voice. We value and appreciate each and every one of our employee’s suggestions & you can help us to create the happiest place to work. We want you to talk to us and share with us - your thoughts, your successes, your worries, your dreams, etc. What training do need and want to make you more successful and make our clients feel that WOW! factor? 

We all too often get hung up on what is NOT working rather than what is; or those damn potholes that seem to never get fixed because we don't see the bigger picture. I have been humbled, proud and excited to see what the power of all of us brainstorming together has recently created.  

The FSO culture is our differentiator, and one that I am so proud of! As I travel the field it is so great to see and experience all of our awesome employees who truly demonstrate the FSO spirit of hard work, dedication, and loyalty with the skip, fire, twinkle, and smile that is expected. Great job and Thank You!

The power of FSO has ALWAYS been our people and your belief in my vision. FSO, as a company will never be a follower. Look how we can innovate when we all share our collective intelligence, passion and belief in the outcome! 

In case you missed it here are links to two important communications we released last week.

We have great stories in the February Newsletter featuring our profiles of our rising starts and account wins at Voya, Nixon Peabody (the 69th largest law firm in the United States) and the competitive displacement at Medimmune."  READ all about it HERE! 

Since the early 1990s, ceo profiles by Jeff Zbar in Advertising Age, Entrepreneur, Inc., Business Journal, and the South Florida Sun-Sentinel are legendary, Jeff recently sat down with me for an extensive interview to discuss FSO's rapid growth and how we are driving towards a prosperous future with a personal, passionate and productive culture and a focus on creating jobs and career opportunities for the "hourly demographic" that others have left behind. READ all about it HERE!

As we enter this new and critical business week, lets remember to stay focused, united as a team and 100% positive that we will achieve success. If you believe it, you will achieve it! 

Have a GREAT DAY! 

Mitchell D. Weiner
Chief Happiness Officer

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 "None of us is as good as All of Us!"

~~ Ray Kroc 

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Mitch Weiner Interviewed By Insider Report: "Outsourced Services With Relentless Customer and Employee Engagement – and the Pursuit of Happiness"

This “forgotten demographic” is not forgotten or overlooked by me. In fact, I was who they are.”

Good Morning Folks,

Since the early 1990s, bylines, blogs, executive biographies and recurring columns by Jeff Zbar have been published published in scores of regional and national publications and websites, including Advertising Age, Entrepreneur, Inc., and Herman Miller’s JuggleZine, Florida Trend, Writer’s Digest, the South Florida Business Journal, the South Florida Sun-Sentinel.

Jeff recently sat down with me for an extensive interview to discuss FSO's rapid growth and how we are driving towards a prosperous future with a personal, passionate and productive culture and a focus on creating jobs and career opportunities for the "hourly demographic" that others have left behind.

In the interview, I give Jeff my philosophy on the things that have made me successful having started and built three outsourcing companies, managing tens of thousands of employees in thousands of America's most recognized brands.

In the piece Jeff writes, "Once a David to corporate Goliath’s,Weiner’s promise to deliver personal, passionate and productive service has earned FSO the 24th spot on Crain’s Fast 50 list of the 50 fastest-growing privately held companies in the New York area and earned inclusion in the Inc. 500|5000 ranking of the fastest growing companies in the United States for three consecutive years.

Concludes Zbar, "Weiner’s made a career pulling these individuals, whom he calls his “Rising Stars,” from obscurity into the glow of personal success. Weiner will always be that guy in the space who cares enough to take care of the hourly employee from the middle manager down. Big companies are too big to care – to teach these employees, to embrace them, to help them create lasting careers.”

You can download and read the full interview HERE.

I very much appreciate this recognition and Jeff's taking the time to speak with customers and employees. He has accurately captured my business plan: Always improve the customer’s business – no matter what; always take care of our people, through better incentives, training and career pathing; and always deliver added value to the customer.

As the article makes clear, we've built and grown his business with an emphasis on people – the hardworking, dedicated employees who care about doing a great job for our clients. 

Know that I am personally invested and CARE about every person in our company. It is part of the personal touch that sets us a part in this industry and in business compared to most.

Believe in yourself, work hand and know that anything is possible and I will work as hard as you to ensure that all of your dreams come true.

You are all winners in my book. Shine on.

Have a GREAT Day and please send in the sun shine!

Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

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“I always strive to do better today than I did yesterday.”
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FSO Employees Shine Helping OBT Young Adults Realize Their Full Potential

“Everyone at FSO feels so appreciated and valued as a person. They encourage us to finish our education and they adjust our schedules so we can enroll in college. I feel so fortunate to have an employer that treats us like family."

Good Morning Folks,

I am humbled by this recognition from OBT. 

We love our employees and are blessed to have each and every one of them in our company.

I always encourage them to be good listeners, generous friends, and not to be critical, or to find fault— at the end give a FREE smile.

It's because fifty years from now I want my legacy to be based on a love and care for the hourly employee that can't be faked. It's my passion, my drive and my promise to the people who work for me.

It's recognition like this from OBT, that makes it all worthwhile at the end of a never-ending series of long days and nights. Here's OBT's press release:

Employer Spotlight: FSO 

FSO is a national enterprise-wide onsite outsourcing organization that delivers innovative people solutions to some of the world’s most prestigious companies. Recognized on the Inc. 5000 list of the nation’s fastest growing companies for the second consecutive year, FSO’s growth and success can be attributed to making a positive and powerful impact on their clients’ bottom lines, as well as their employees’ careers and lives. 

OBT began its partnership with FSO in 2012, providing candidates to fill positions within the fields of: Concierge, Hospitality Services, Security, Messenger Services, Office Services, Facilities, Mailroom Logistics and more. Since then, FSO has hired over 50 of OBT’s young adults from their Out of School Youth Education and Job Training Program (OSY) and the Young Adult Internship Program (YAIP). 

“Everyone at FSO feels so appreciated and valued as a person. They encourage us to finish our education and they adjust our schedules so we can enroll in college. I feel so fortunate to have an employer that treats us like family."

With operations in over 50 major US cities, FSO proudly maintains a 98% client and employee retention rate and distinguishes itself from its competitors by the amount of time and resources it invests in its staff. 

FSO’s owner and industry pioneer, Mitch Weiner, knows the hardships of striving for a better life. It was through outreach programs such as OBT that Mitch was able to gain a sense of self understanding and reach his full potential as an entrepreneur, building and running some of the largest outsourcing companies in this business. 

Mitch provides all of his employees with the most comprehensive training, awards, and recognition programs that the industry has to offer. For FSO, the goal is not just to retain outstanding talent; it’s about helping that talent realize their full potential through growth and discovery. FSO prides itself on providing their employees with knowledge, a career path and, most importantly, the confidence to succeed in any environment. 

“At FSO I am constantly learning new things and inspired to want to do more.” said Terrance Crumpty, a recent OBT alumnus. Terrance started as a Messenger for the Durst Organization and within six months, he received a raise and was promoted to a Team Leader. 

As FSO continues to expand their national footprint, their emphasis will always remain on the people. 

Thank you OBT!

This week Pat Mustico PhD, VP of National Sales, and his expanded team started and the crusade for LIGHTING UP entire USA with his first full rock n roll sales meeting in NYC. 

We are a blessed team and we are ready to show the nation what we we've got. 

I love our team. I love our clients. 

When you come in contact with anyone on the FSO team, accept their free smiles. It's what we do. It's our brand. And I couldn't be prouder of this company and the company we keep.

From our wonderful FSO Family have a GREAT day  and… Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

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“When you walk with purpose, you collide with destiny"

~~Bertice Berry

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5 Ways For The Hourly Workforce Worker to Work Better

Good Morning Folks,

If you are among the hourly workforce, there’s always constant pressure to do your best. Whether you’re an intern working in a job you hope will turn into a career, you’re in a temporary position that you hope will turn into full-time employment or if you already are full-time but you’re hoping for a promotion or a raise, your performance at work is always monitored. Here are a few simple tips to stay on top of the game and get yourself noticed.

==> Be on time, or even early
Some jobs will actually take it off your pay if you’re not in your position on time. But if you’re at a company where things are a little more lenient, it might be tempting to sleep in an extra ten minutes, or run one more errand before work. If you find yourself slipping in the back door of the office a few minutes later each day, change your morning routine. It will make a good impression on everyone if you’re at your desk on time.

==> Volunteer for projects
When there’s an extra assignment or a presentation that has to be done and management asks for volunteers to help, raise your hand and join that team. Being proactive in accepting new challenges will go much further than the attitude of “I don’t have time for that, it’s not my job.”

==> Join committees
Almost every company will have some committees made up of employees to help out with extra things that need to be done, whether it’s raising money for United Way or planning birthday parties. If you join up with one of these it will show you’re dedicated to the company as well as your job.

==> Limit personal calls/texts
Years ago, before cell phones and unlimited long distance, there were pretty strict limitations on how many personal calls you could make at work. Now, even though it’s harder for employers to monitor the amount of personal calls you make during work time. But if you’re always on your cell phone or spend much of your day texting, they will know. It’s a good idea to turn off your cell phone during work hours. If that’s not possible, let your friends know that you won’t be communicating until after work, and your phone is on only for emergencies.

==> Leave personal problems at home
Everyone has a busy life outside of work, and sometimes those late nights, fights with the spouse or homework issues with the kids seep into our days at work. Everyone needs to talk about their problems, but it’s a good idea to vent to a friend or your family and not your boss and co-workers. 

For more info, visit: http://fso.co

Have a GREAT day and I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

Learn more about what DIFFERENTIATES FSO here