Shout-Out Wednesday: "I Would Like To Nominate Matthew For A Nobel Prize For Hospitality"

"FSO Rockstars Run Your Office, So You Can Run Your Business: Our Clients Tell All About Them"

Good Morning Folks,

FSO entered into strategic partnerships with clients to (re)IMAGINE non-core functions. From mail, copy, litigation support, digital services, messenger, meeting rooms/conference center, receptionist, records, hospitality and a full fleet of new multi-functional copiers/scanning devices and more, more and more - we are our client's go to team for anything and everything when it comes to (re) Imagining the Guest and Client Experience— so they can concentrate on their core competencies  what they do best (i.e. serving their customers).

In a time of rapid business change and disruption, FSO has been able to make a positive and powerful impact on our client's bottom line. Every day our hospitable teams across the USA helps clients improve service, reduce cost and take better care of the people who help make it possible. 

In one of our newest engagements we displaced the incumbent provider following a decades-long engagement, and on the first day our client is singing the praises of one of our folks suggesting, "I wanted to give some much deserved compliments to Matthew. He is FANTASTIC! His willingness to assist is stellar and his help is very much appreciated. It’s refreshing to see a young man such as Matthew with a strong work ethic and a great deal of maturity. He is an indispensable asset to this company and will soar to great heights throughout his career. I would like to nominate him for Spotlight Tuesday, Kudos, and a Nobel Prize for Hospitality (if such a thing exists). : )"

Now, directly from client management here's more about some of the AWESOME ways our motivated, team oriented, passionate people supported them in the month of June.

Sarah, NY Times*** 3 Kudos In 1 month***

"Sarah is truly an asset to your staff. She is friendly, professional, articulate, and simply a joy to work with."

"I wanted to reach out to you to let you know how impressed we are with Sarah. She is a very diligent, thoughtful employee who always goes out of her way to help and ask me if there is anything else that I need. She is prompt and focused and is a great asset.I thought you should know."

"I am Gretchen, a reporter at The New York Times on the business desk. I just wanted to say how much I appreciate Sarah's professional and cheerful approach to her job delivering packages here at The Times."

Daisy, NY Magazine ** 2 kudos in 1 Month**
"I just wanted to send kudos for Daisy  @ New York Magazine. She went above and beyond assisting with a photo shoot the last couple of days and still was able to make sure her day to day job didn’t fall by the wayside. She is amazing at her job and I can’t thank her enough."

Joann, NY Magazine
"Thank you so much for your help with our shoot today and yesterday!  You guys are the BEST."

Nate, Wisdom Tree
"Just wanted to take a minute and say THANK YOU!   All the packages this year have been perfect (timing, quality, quantity). Makes my life much easier on the road knowing I have you watching my back and taking care of business!!"

Daniel and Anthony, Sarah Lawrence College
" just wanted to thank you for doing those last two jobs at the last minute for me! You are always so patient with me!!! I so appreciate your help!!   I also wanted to write and comment on the two new mail carriers, Danny and Anthony. They are both lovely people,...always so friendly and helpful ...even when we have humongous , odd shaped packages to be maneuvered though our small doors! It's nice to have such cheerful and friendly people working alongside us each day!"

Tory, Young & Republic ***3 Kudos in 1 Month***
"Thanks to Tory for going above and beyond in helping the Dell team get an important package out to the client yesterday at the 11th hour. He also came down to the third floor and helped us package up three shipments for an important shoot for Dell. Kudos!  Thanks again for the mailroom’s continuous help on behalf of Dell."

"I wish to commend Tory for the way he handled an urgent shipment for Technology Group this week. Technician delivered the package after 6:30 pm and Tory went above and beyond his responsibility to get the package to UPS to ensure overnight delivery. He was very professional and extremely courteous in fulfilling the delivery to a senior level executive. He is an asset to your group.  I am appreciative and incredibly thankful he assisted the Technology Group meet our deadline."

"I just wanted to let you know that at the last minute, 6:55pm, I had to mail a box FedEx to St. Louis. I happen to run into Tory on the 10th fl who stayed behind a few minutes to get me a box and pack the items then put in the room downstairs. I thought it was a very nice thing to do."


Tracey, FSO HQ Office Services
"I would like to give kudos to Tracey!I know she is a brand new face to the FSO company! I really think her transition from the front desk to the office services is amazing. I always see her around the office giving a great smile, but I have also noticed that she is a fast learner!She is a great addition to the FSO family and to the Office Services Team! High- five!!!"

Ana, Neuberger Berman
"Ana helps organize the conference room deliveries does a GREAT job. She always makes sure that everything is taken care of and delivered to the right conference room.  I think she’s been very helpful and a great addition."



Isaiah Oliveras, Argo
"I am proud to say that Isaiah is the winner by a land slide for ARGO's Employee Recognition Program at the All Hands Meeting yesterday. He is constantly wowing the client in his role of concierge at the front door by providing excellent white glove service with a smile. FSO has won this award twice within the past year which is a great accomplishment considering that we are the service provider. I would like to nominate Isaiah for FSO's employee of the month."

Below is a description of ARGO's criteria for this award.

• Argo has a Employee Recognition Program to  give credit to or employees who  most live our ‘brand values”  
• Always put our clients’ interest first
• Deal honestly and directly, with no hidden agendas
• Work to build long-term relationships
• Seek the right solution for each client
• Exemplifies the brand values
• Consistently demonstrates a team-oriented attitude

Clients at our most recent openings, already singing the praises of our folks

As I finish this I am at the site mentioned above where we displaced a decades-old incumbent. The site looks amazing. I am personally with our at contact waking the floors and the staff looks impeccable. Bravo. Bravo. So gosh darn proud of everyone. Sales team. Expansion teams. Awesome site tour and great client. The place is immaculate. Wow. FSO career apparel and technology In full swing. Made me day. 

This all happened and is happening in part due to great service over the past few years where our Records team wowed the socks off of the client in a different location helping to give that vote of confidence to enable us to win and take on all outsourced services.

Never lose the passion, the smile and the ability to put yourself in our clients shoes and get to know what they might be thinking that makes you so special! 

All of you are out in the field and have the power to make an incredible impact and a difference in the wealth and success of others.

To all the FSO employees that clients took note to brag about, THANK YOU for working tirelessly to deliver Service Extraordinaire with a smile. Keep up the the EXCELLENT work!

I look forward to hearing more stories from our clients how our team has made a difference.

IT IS YOU that makes FSO who we are. Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

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"If you are not afraid to face the music, you may someday lead the band"

~~Spuk Tiding

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Shout Out Wednesday: "Jennifer Is One Of Our Diamonds And Today She Was Flawless."

"Your smile sends out a powerful message: My heart is open to be a friend, to listen to you, to have empathy for you. Inside of me, I have made room for you.” ~~Karen Berg

Good Morning Folks, 

Across FSO USA, we have been making great strides in our commitment and the Power of Focus to impact the Client Experience and ensure that we execute and deliver operational expertise. FSO stands solidly on us helping our clients rethink the way their business runs today and how to (re) Imagine their business through FSO and Onsite Outsourcing.   

The reality is, no one knows our client's operations better, we are in it day in and day out so we never stop thinking about how the operation could run better, more efficient – are there better ways we can be organizing our areas better, are there ways we can order things like supplies and equipment to save our clients’ money, can we be more productive in the way we maintain the cleanliness of all areas, Service with a Smile means just that and how are we ensuring every contact with an end user or guest is perfect and special – what ways can we improve Hospitality.   

Our people truly make the difference. Client's outsourced to us and we take every opportunity to show them why their decision was the best they ever made.
  Those teammates that we communicate today took the initiative when it comes to owning the areas we manage – they are the experts, they led that charge, they are the folks who help us to (re) Imagine and how we deliver amazing solutions.  

Said one such teammate, "What I do for our clients and peers comes from the heart and its done naturally - because I enjoy making sure everyone I interact with comfortable.  I enjoy when they coming back again for my assistance. Being passionate, hardworking and having that flexibility with an open mind will help guide you to the top."

"What I do for our clients and peers comes from the heart and its done naturally - because I enjoy making sure everyone I interact with comfortable.  I enjoy when they coming back again for my assistance. Being passionate, hardworking and having that flexibility with an open mind will help guide you to the top as it did me. I constantly am looking for ways on how I can help my peers, whether it is hosting Simple Certified, Blue Sky quick reference training or assisting new one man location(s) new hires in areas they are not familiar with."

Now I shine the spotlight on some of the great work our teammates are doing and the kind words  both clients and their managers are telling me about it:

GroupM
So today our GroupM Concierge desk had a special guest...Dr.Oz. 

"When Jennifer checked him in, his host asked if he still needs to show his state ID. Jennifer replied that yes he still has to comply with protocol. With a bright smile she said "Even Larry King had to show his ID". Dr.Oz jokingly replied "Well you can't really trust him". He thanked Jennifer for her help and for being so "efficient".

This is a perfect example that we never know who our next guest or visitor is going to be and that each encounter is an opportunity to shine like a diamond. Jennifer is one of our diamonds and today she was flawless.

Thank you Jennifer, you make us very proud."


Desney, Integro Chicago
"Desney has done a spectacular job in assisting us in the final editing of our client presentations and documents. It is so imperative that our documents are completely free of grammatical and spelling errors.  Desney made our team aware of her particular skill set and we have really benefited from her editing eye. She has also transformed some of our data sets and charts into more aesthetically-pleasing illustrations. Again, we are thankful she has let her specific talents be known!"

Sarah, NY Times

"I just wanted you to know that Sarah Moore is truly an asset to your staff. She is friendly, professional, articulate, and simply a joy to work with."

Dian, Metropolitan College 

"I've had the pleasure of working with Dian over the last week and her communication, responsiveness, teamwork, and true leadership was exemplified. While prepping for a site tour I was blown away by how she manages her site and her staff. Her knowledge and articulation of what the team does at MCNY is perfect and her excitement and sweetness is intoxicating. I was so proud to be there and am so proud to have her and her team and her site represent our company. As well, Dian also supported me in an RFP for a new client. I needed a case study around print and after being so impressed with her I decided to leverage this wonderful talent.  She responded quickly, professionally, thoroughly and with great detail. Was exactly what I needed. So appreciative!!!!  Dian is truly an exemplary employee and person and I'm thrilled to have her in the FSO team."

Mary, Medimmune

"I wanted to pass along feedback regarding Mary.  I hired her with some trepidation as she didn’t really have any experience. I thought that if she was a fast learner, she would be a great fit in the team.  

Boy did that turn out great! So far, in the time she has been here (not even two months!), she has learned all of the manual TC protocols, and all of the blood isolation protocols and QC testing. None of this had she had prior experience in. Not only that, but every single team member has made a point to come to me and praise how well and how impressed they have been with her attention to detail, fast learning, and overall good natured attitude. I myself have witnessed her conscientiousness of the team, and how closely she listens and follows direction. She is a fantastic asset to the team, and I’m sure will continue to work hard and do great things."

Anthony, Medimmune

'We have Anthony receiving Medi Director Award for his performance in setting up a major meeting – This is a big deal at Medi - This entails lunch today and $200 gift certificate.     In one month – Ivy has elevated her staff’s performance - You go girl!!!!!:)"

TheresaRenee, IMG Two Kudos****
"Just wanted to let you know that TheresaRenee has been really great and has been helping the legal team out significantly. We have numerous files that need to be organized and shipped due to our impending move and we could not imagine having this task completed in time without Theresa's help. She's also lovely to have around the office and is always quick to jump in and enthusiastically lend a hand where needed. Hope you have a great weekend!”


“I am an attorney up in the White Plains office. I just wanted to send a quick note to let you know how helpful Theresa Renee has been to our group. With the upcoming move she has gone above and beyond in assisting with closing files and handling our boxes with Cleveland. She has truly made our day to day office life less stressful and her overall joy is contagious :) Have a great weekend!”

2014 Stanley Cup Site of The Year Team PwC Chicago 
"We would like to spotlight the FSO Office Services and Records Team at PwC Chicago for a successful 3 floor move which opened today! Mon June 8th. This is the 2nd and largest move that they did and it was truly a team effort. Under the leadership of Alex Vizcarra, Experience Manager every one worked together to make sure every little detail and sometimes heavy physical work got done well and in time for a very successful opening today! OSM, Jan Williams and MAL Mike Dolatowski were very happy and grateful for everyone's help. Lots of smiles and smooth sailing today. We even had a special VIP visitor Sharon Franklin, PwC National Operations Leader - who said; "WOW! It's really beautiful!" Mike was very happy to take her around for a tour of the new facilities and to see mobile hoteling in action in the new space! So, special thanks to Alex, John, Matt, Revondo, Shawntell, Demaris, Jessica, Nancy, Paula, Dee, Myisha, Jordan and Renee for all of your dedication and hard work and for keeping your sense of humor and smiles throughout this long ordeal! You guys rock!"

There is reason our teams compete for awards and though the Chicago team won last year, the contest drives all teams in all cities to giving their extra best for you. Looking not at “What is” but “What can be”, is what sets our FSO superstars like those celebrated here today apart from the other outsourcing companies and what has made us the fastest growing outsourcing company in the nation.

Like at Apple, the single most  important thing about our culture is, it never wears off. It doesn’t go away. It’s there every day, and it has a huge impact on everything that matters to every business we serve. 

Thanks for being with us on this amazing journey.

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

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“A wise man does not disturb the mind of an unwise man" 
~~ Swami

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Shout Out Wednesday: We Love Customer Appreciation!

"It was our good fortune to partner up with such good people who share our values and work ethic. The many successes we had here so far are all due in part to the excellent team work contributed by Phil and his team. My best wishes to you all and our sincerest thanks to you for your expertise & kindness."

Good Morning Folks,

I was very fortunate to attend and be part of something amazing, at ALA Nashville we continue to make our FSO brand the greatest our industry has ever seen!!!!! I wanted to congratulate the Nashville team. You represented my company beautifully. I enjoyed my time with each of you very much. We learned a lot. We bonded a lot and we have seen how the FSO brand is gaining traction and how disappointing our competitors are. The FSO takeaway from the administrators visiting our booth was:

That in mind, our clients love what we are doing for them. When they take time to write like this after months of being disappointed by their former suppliers, it is testament to what I've been saying all along: At FSO, our difference is people. They bring a passion for hospitality and service that just can't be faked or duplicated.

Everyone on the team knows their position and role and they work in harmony to execute greatness. That is what FSO is all about – a perfect harmony of perfection and greatness.   

We have won and continue to win because we make everything PERSONAL – this is what attracts great talent to FSO, and why prospects have chosen FSO and why our clients retain us – not because we have are trying to push equipment and not because we are this massive bureaucratic organization that moves as slow as a snail.  

People want to be part of FSO as clients and employees because we are passionate and we CARE about what it means to be there for them.

Hear it direct from our client's mouths:

Demetrius, Y&R (2 Kudos in one month)
"I just wanted you to know that Demetrius has been a great help with my move – and as I mentioned to Marianne, he is a true professional, always happy to assist us, does a thorough job (and quickly) and always with a smile. He keeps the Solutions Center in “tip-top” shape and you can tell everyone respects him. You are very lucky to have him on your team. “Go Demetrius!  Yea, Team!”

"I couldn’t agree more, Demetrius is a consummate professional and always willing to help out.  And, he does a great job managing our FSO team here at 3CC."

First Republic Bank Team
"I am so proud of the achievement you guys made in such a short period! I am confident that we can continue to move forward.  Great work!"
                                                                                             

Miranda, Moses & Singer LLP
"I wanted to take a brief moment to recognize one of your temp employees Miranda . She has done a superb job, is always willing to help, her computer skills and her work ethic are fantastic.  She is always willing to assist and her work is always done professionally, on time and error free. Most of her time is spent assisting the Marketing department, especially with events and attorney bios. But there are many times she will assist Reception, Records or even with document reviews with the attorneys.  She asks great questions and always follows through to make sure her assignment is completed to the satisfaction of everyone. She is a model of the FSO culture and embraces the Passion, Productivity and Pride in herself, her job and her company. I just wanted to pass along some good news and I know you love to receive these notices about your employees."


Victor, IMG (2  Kudos in 1 month)
"I just wanted to send a note about Victor Pena. He’s been a tremendous help over the past year-plus.  Like, truly excellent at his job. He responds virtually IMMEDIATELY to requests, and I can’t remember a single instance that I didn’t get the desired outcome. 
Most recently: last week, I had an issue where my assistant put in the wrong address on a very important document to be sent to China.  My Chinese counterpart never received the document. I sent Victor an email on Thursday at 10:00 pm (yes, at night), not expecting a response until the next day. But by 11:00 pm, Victor had called Chinese UPS and figured out the issue with the address and got the document re-routed.  (To be clear, the initial address mistake was not Victor’s fault but mine/my assistant’s.)  This was just one example of Victor’s tremendous work. I’m extremely happy that he’s around, and it’s been a great pleasure having him work with us. Thank you for sending my package. You play a key supporting role that allows me to do my job most effectively. You’re the best!"

Shirley, FSO
"Here is a shout out to you. YOU ROCK!!!  You are one of the most generous directors I have ever worked with. Your acknowledgement means a great deal. It feels amazing working in your positive environment and under your management. It is indeed a great opportunity for individuals like me."

Phil, Societe Generale 

"I wanted to extend kind words and praise of excellence  to Phil. We're long overdue with this note to you, as we're still getting settled into the Park Ave site since arriving from the former Newedge.

"From our first day, Phil was one of the first people to greet us. He politely explained the services of his department, introduced us to his staff, and took us around the floor to show us key locations. He has a polite and friendly demeanor and is extremely well versed in his tasks at SG. He treats us as though we had already been here for many years before and continues to make us feel welcome. This note includes the other members of his staff - everyone each so wonderfully aligned with the commitment, dedication and spirit of the Firm.  The way it should be.  It was our good fortune to partner up with such good people who share our values and work ethic. The many successes we had here so far are all due in part to the excellent team work contributed by Phil and his team. My best wishes to you all and our sincerest thanks to you for your expertise & kindness."

Instinet Team
"Team- I wanted to say thank you for your efforts in a successful desk move. We appreciate the weekend work and the attention to detail in making it a smooth event."

Erica, PwC Boston

"Erica has taken on a new task of Training rooms on the 11th floor and she is doing a fantastic job with her new  role.  Clients on the floor have noticed her great attitude and hard work ethic.  Erica is working diligently to ensure that the 11th floor training rooms are a  success.  She is going above and beyond with her new role. Training rooms are a very busy task to handle and she is doing awesome.  I am excited to see her flourish in this new role and she clearly displays the FSO skip, fire, twinkle and WOW!s the client!"

Charlene & Kelsey, PwC Philly

"A Shout Out goes to our Records team here in Philly. Charlene and Kelsey both worked tirelessly to clear out the Temporary Check-in shelf and have literally moved mountains (of files). They worked closely as a team and demonstrated what it is to keep the client in mind and deliver the best possible service to our client and our Team."

Mike, PwC 300Madison Security

"Mike has been extremely diligent and efficient in making the transition to the new JLL service request system. He has garnered high praise from our biggest client and has enabled clients and co-workers to continue a smooth and seamless operation." 

PwC Los Angeles Team

"The entire team deserves a SHOUT OUT for the hard work and dedication they gave for the Tax Mobile Hoteling. As part of this initiative, this team worked early and stayed late over the weekend and was responsible for cleaning whiteboards, emptying file drawers, stocking supplies, moving monitors, replacing pc chargers, wiping and cleaning workstations and offices. It was a tremendous effort accomplished by the TEAM, as one. We had staff working long hours – even late evening hours - and we couldn’t have done it without them."

Great people like those featured above today want to be part of FSO as clients and employees because we are passionate and we CARE about what it means to be there for them.

Thanks fort taking the time to write to me about these gifted employees. I am always eager to hear more about how we are doing.

Have a GREAT day as I look forward to seeing all of you soon.

Mitchell D. Weiner
Chief Happiness Officer

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“To lead people, walk behind them.” – Lao Tzu"

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Shout Out Wednesday: And The Praise Keeps Coming For Our Talented Rock Stars

"He is so helpful in keeping the kitchen clean and stocked, making sure the conference rooms are ready for big meetings, and always responds to our requests in a timely fashion. Most notably, he carries out even the smallest of tasks with a great attitude. 

When it comes to hospitality, you are the best!"

Good Morning Folks,

Seems like only yesterday I was getting calls about how the service in the legacy outsourcing companies that I had built, had fallen short, which began picking up the back of a napkin as a blank canvas to doodle my ideas on how I could come out of retirement and do it right.

Since then not only have we become the fastest growing company in all of outsourcing, but so far in 2015, as companies everywhere and even our competitors are cutting back and being spun off, we've hired over 200 employees, added major accounts like Burns and Levinson, MCCarter & English to join PwC in keeping us Boston strong as well Ruben Companies, Sage, Fosun  KCG and Chicago Title to our ever expanding national roster of clients.... and best of all we promoted several of our Future Leaders to support our budding infrastructure!! FSO is truly embarking on something remarkable.

It's said that great leadership seems easy when things are good and everybody's happy. When times grow tough, however, a leader's true colors are revealed.

And what a challenging time for those true colors to shine with the severe winter all around us. But as you'll see from the comments below, when clients needed a true strategic partner they could count on, they counted on us. And we delivered.

Here are some of the AWESOME things our clients said about our motivated, team oriented, passionate people in the month of April… Keep up the EXCELLENT work!

PHD Team

"Just wanted to send a quick thank-you note out to the not so small village of folks that made yesterday’s Bring Your Daughters and Sons To Work day such a hoot: The kids had a blast and quite frankly so did I."

Monica Middlebrooks, IMG

"Thanks for all of your help with Hillary Mandel’s meetings today.  It’s hard to plan things from another location but helpful to have you working on our team. We really appreciate it!"

Daniel, IMG

"DANNY DID A GREAT JOB WITH THE FLOOR CLEANING !"

Victor, IMG  ***2Kudos in 1 Month***

"My name is Sammi and I work in the 200 5^th Ave office. I am writing to you in regards to Victor and what a pleasure it is to have him in the office. He is so helpful in keeping the kitchen clean and stocked, making sure the conference rooms are ready for big meetings, and always responds to our requests in a timely fashion. Most notably, he carries out even the smallest of tasks with a great attitude. You’re the best !"

                             Kenneth, NY Times

"You are really on top of your game. 

I am glad you are on our team. Thank you"

ASME Team

"I wanted to be sure I thanked each of you for your assistance with setting up for the 3D display event yesterday.  It really means a lot that you were all so willing to get things done fast and efficiently."

"I am traveling next Monday and Tuesday but when I return in on Wednesday, I will have lunch catered in for all of you."

Karen Russo, ?/ ASME

Cecilio Aponte, FSO

"My name is Kelly Iselin and I work in Bridgewater, NJ for the Brother account, Bomsi and I have recently met because things here had not been going so smoothly actually in all honesty things were pretty bad but then you put Cecilio Aponte on our account. 

We heard all the promises before and yet nothing had changed throughout the year, but Cecilio asked for one more chance and at that point we had nothing to lose….and then it happened he actually did what he said he was going to do, whether it was a simple call back or finally putting into place a resolution to the floater problem we had from day one.

Cecilio calls to check on us, he visits us to make sure (we) and the client are happy (and he brings us awesome popcorn). When I had a personal tragedy in my home life happened he checked on me daily whether it was call, a text or a note on email. For the first time since joining FSO I felt appreciated and what I was doing for the client actually meant something. Earlier this week we (Malka and I) were beyond surprised to receive beautiful flowers from Cecilio to let us know how awesome we are

(His words) and for me I can’t stop smiling, I am proud to share with everyone who walks 

by our reception desk who they are from and why.

Thank you for giving us Cecilio he has made a difference and I love working with him, he deserves to be recognized for his contribution to FSO.

My colleague Malka and I will be celebrating our 1 year anniversary next week with FSO/Brother, although the first 10 months were pretty rough having Cecilio working with us has made our future look a lot brighter."

I hope you all have a wonderful weekend.

Kelly Iselin, Informationalist/ Brother International

Daniel, Sarah Lawrence College

"I wanted to let you know that Daniel Lugo is always super helpful and friendly and I really enjoy working with him."

Whether a salesperson, an experience associate, a records manager, an informationalist, or messenger, what makes our folks so special is their ability to think beyond their daily tasks and think like our clients. 

"What would the client want? What do they need? How could i be more proactive in their eyes? How could i really impress them?"

Do you know? Have you asked? Or are you assuming?  A true partner who never stops looking out for you, who takes that extra second to ask and then ACTS! 

Never lose the passion, the smile and what makes you special but put yourself in our clients shoes and get to know what they might be thinking! 

All of you are out in the field and have the power to make an incredible impact and a difference in the wealth and success of others.

I look forward to hearing stories from our clients how our team has made an impact by being a leader.

IT IS YOU that makes FSO who we are. Love Life!

Mitchell D. Weiner

Chief Happiness Officer  

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"None of us is as smart as all of us." --Ken Blanchard

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