Showing posts with label Missy Adriazola. Show all posts
Showing posts with label Missy Adriazola. Show all posts

Monday, April 27, 2015

Always Do The Right Thing

"It's about how we treat and care about our people. How we motivate them and continue to develop our folks.  Folks do the right thing. Trust and believe in your leadership. Always do the right thing and love life."

Good Morning Folks, 

Greetings to the greatest people in the on site outsourcing business. I hope everyone had an awesome weekend and was able to spend a bit of time relaxing and clearing your mind so you are fresh and ready for another awesome week at FSO.

As we grow and look forward to a prosperous future, we will never forget the Personal, Passionate & Productive mindset from which we began.

We promised you that from the beginning that we will improve service, reduce/control cost and take care of the people. We are taking a step forward to never losing sight of the promise by going back to the basics.

Because our employees are our connections to clients, we need to ensure that they have a clear understanding of what FSO does, stands for and is achieving for you each and every day. That’s why we established Mitch’s Institute of Training (MIT). 

Across FSO USA, we have been making great strides in our commitment and the Power of Focus to impact the Client Experience and ensure that we execute and deliver operational expertise. These past two weeks have been packed full of strong activity, great meetings and the launch of the MIT will be one of if not our strongest commitments and training tools to ensure everyone across FSO is continually learning and growing

One thing we know and that is momentum is how businesses thrive and grow, and our momentum is rocking – so Train the Trainer is in full motion through our MIT and we begin the next phase. Just imagine ONE TEAM across FSO that know everything about the company there are part of and what we stand for and what and how we sell and why clients bought us and why prospects buy us and how that carries forward from our sales front end to perfect execution and delivery on the back end through operations – our Promise to Promise – our re imagine – our Solutions and our Ideas, Innovation and client Cost Saves. 

The first MIT meeting allowed for our employees to walk away with eye-opening insights. The floor was opened to exchanging stories of success, to getting to know each other better and to finding inspiration in the powered of shared experience. Missy Adriazola, our Director of Training put it this way:
"We kicked off MIT 2 weeks ago with Mitch sharing his vision of FSO- past, present and future.  It is crucial that everyone plays their part for the future and growth of FSO.  But, with that comes learning about what we do, and how we do it.  Last week, with Round 2, Bomsi shared a little more detail about the company history and the expectations ahead.  And, since we’ve all learned “what” we do, who FSO is and Mitch’s vision, it’s time to get to work on the “how to” portion of training.

As head of training at FSO, I could not be more excited to share that there are great things in the works for the next round of MIT.  The promise to practice from the training team is that we ensure that you all have the tools you need to perform at your best and teach your teams to do so each and every day.  We are ONE team made up of individuals who CARE about each other and our clients. This is a huge differentiator in the marketplace and how FSO sells and closes deals daily.  We hire those who have the DNA of fire, skip and twinkle.  We look for those who are hospitality driven and go above and beyond every day." 
As we continue to build our company culture together, which you know includes positive energy, honesty, trust, respect, integrity/ethics, warmth, transparency, and CARE. You will only be able to achieve success in your role through solid communication - but talk is cheap. The question is: do your words matter and influence the outcome? Do you really connect with your team? Can we be doing better?
  • How the operation could run better, more efficient?
  • Are there better ways we can be organizing our areas better?
  • Are there ways we can order things like supplies and equipment to save our clients’ money?
  • Can we be more productive in the way we maintain the cleanliness of all areas?
  • Service with a Smile means just that and how are we ensuring every contact with an end user or guest is perfect and special?
  • What ways can we improve Hospitality?

There is nothing to wait for or direction needed from our clients in finding ways to (re) Imagine and make things better – your ideas and expertise is exactly why we are entrusted to run our clients operations – they outsourced to us and we must take the opportunity to show them why their decision was the best they ever made and we will deliver on our Promise to Practice.

You will know you've connected with your team when: they go the extra mile and always give the extra effort, they say positive things and provide unsolicited appreciation, they demonstrate trust and have an unguarded openness, they express themselves and communicate frequently, they feel good about their role and their value to FSO, they have positive energy, and you have growing team synergy. 

Our company is all about PERSONAL. Love our employees and love our clients.. and we should never stop thinking of how to wow them. The Power of Focus and the Power of Positive Energy will always be key to our future success. 

MIT presents us with an opportunity to take time and (re) IMAGINE the services we provide to our clients, and the road we pave for our employees —with the idea that we are one team, one family.

Thank you for your partnership and continued support. We look forward to sharing our success as the MIT program moves forth and grows.

Have a great week and thanks for being a part of our amazing journey.

Mitchell D. Weiner
Chief Happiness Officer  

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Example is not the main thing in influencing others. It is the only thing" 
~~ Albert Schweitzer
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Thursday, June 5, 2014

Throwing It Forward With Exciting Appointments, Promotions, New Roles and Certifications

At FSO I’ve always promised you all a career opportunity with our company and not a just job. FSO is the place where dreams come true. In this spirit it’s with great joy that another dream comes true today as I announce yet another promotion from within.

Good Morning Folks,

Rather then "throw back" this Thursday, I am going to "throw it forward" in celebration of exciting announcements that will drive a better, stronger foundation for future success.

R to L: Peter Stone, Missy Adriazola and Donna Schacter
First, I am extremely pleased to welcome and introduce Peter Stone – our new Chief Financial Officer to the FSO family.  

Peter will report directly to me and be responsible for providing the highest expert level of strategic financial advice and assistance for FSO and our clients – resulting in one of our company’s top goals for 2014 – Profitable revenue and hyper-growth. 

Since 2007, Mr. Stone has been the CFO of New York City based White Cliff Holdings and affiliated investment funds, where he oversaw $250 million in invested capital and fund operations.  Prior to White Cliff, Peter was the Chief Financial Officer, Treasurer and Secretary of Guideline, Inc., a $50 million publicly-traded research and consulting firm which was successfully sold to InfoUSA.  

Mr. Stone is a graduate of the Wharton School of the University of Pennsylvania. In his spare time, Peter enjoys running, having ran the NYC Marathon, numerous half marathons and many other adventure races and road races!

But there's more…..

At FSO I’ve always promised you all a career opportunity with our company and not a just job.

FSO is the place where dreams come true. 

In this spirit it’s with great joy that another dream comes true today as I announce yet another promotion from within.

It’s the well-deserved promotion of Missy Adriazola to the position of National Director of Training and Hospitality Development. Missy brings an amazing touch of care, knowledge, and desire to formalize a marathon program for training. Missy and I have spoken in great detail about the needs, expectations and most important the urgency to get field input to help us help you invest your career in the HAPPIEST PLACE ON THE EARTH TO WORK.

Missy has 20+ years coming from the restaurant and hospitality industry and is true subject matter expert within this field. With this White Glove experience, she will bring new levels of customer service and excellence in leadership with our training programs like FSO has never seen before!  

Last but not least, I am proud to announce that Danna Schacter, Business (re)IMAGINATION Analyst and one of FSO’s Subject Matter Experts, was awarded the ARMA International’s Information Governance Professional certification on May 31st, 2014. Industry professionals that have earned the IGP certification have demonstrated that they have the requisite knowledge and strategic perspective to govern an organization’s information assets with maximum ROI while reducing costs and mitigating risks.

We could not be more proud of the dedication and hard work, that Danna has shown in achieving this important accomplishment. The pressure is on the legal industry to reduce expenses, digitize paper and get more productivity from labor. Danna’s certification is further proof of FSO’s commitment to providing our client’s with world class expertise to help solve their most difficult outsourcing challenges.

Congratulations to Peter, Mizzy and Danna. Feel free to drop them a line to welcome them to their new roles and wish them an exciting and successful future with the FSO family!

Cheers to GREATNESS,

Mitchell D. Weiner
Chief Happiness Officer  

“Individuals play the game, but teams beat the odds." 
~~ SEAL Team Saying

Recognized on the Inc. 5000 list of the nation’s fastest growing companies for the second consecutive year, FSO’s growth and success can be attributed to making a positive and powerful impact on their clients’ bottom lines, as well as their employees’ careers and lives. See us in action HERE

About the Author:
Welcome to the fastest growing onsite outsourcing company in the nation! Led by Mitch Weiner, co-founder and industry pioneer, FSO is "the" award winning enterprise-wide outsourcing and people solutions firm servicing a multitude of clients across North America.

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